EP 8 of 40 - Business Mastery Series | By Sandeep Maheshwari | Hindi

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  • เผยแพร่เมื่อ 10 ก.พ. 2025

ความคิดเห็น • 673

  • @宮本スミエ
    @宮本スミエ ปีที่แล้ว +47

    4:00 where to focus
    7:10 do it within one - two month!
    10:55 answer!
    13:10 market place
    14:42 reality pnl account
    15:20 understand business

    • @Your_reply007
      @Your_reply007 ปีที่แล้ว +1

      Thanks for timing brother 💚

  • @ZoneAmplifier
    @ZoneAmplifier ปีที่แล้ว +32

    Key Takeaways :
    1 - On marketplaces, you must target at least 3-4x prices to generate profit
    2 - Focus on the right thing in business, those which moves the needle forward
    3 - Focus on to reduce/cover your opportunity cost first
    4 - At first focus on only those things which can give you faster growth
    5 - And you need to get review as quick as you can
    6 - Give an offer of gift or cash to gain quick reviews from customers

    • @gouravtinker9001
      @gouravtinker9001 ปีที่แล้ว

      ye summary ai generated hai kya?

    • @ZoneAmplifier
      @ZoneAmplifier ปีที่แล้ว

      ​@@gouravtinker9001 human written

    • @ZoneAmplifier
      @ZoneAmplifier ปีที่แล้ว

      @@gouravtinker9001 nahi

  • @status_boyz_ab
    @status_boyz_ab ปีที่แล้ว +149

    माँ दुर्गा स्वरूप सभी छोटी कन्यायों को प्रेम पूर्वक भोजन ग्रहण कराकर इनका आशीर्वाद प्राप्त करने का सौभाग्य प्राप्त हुआ। माँ दुर्गा की कृपा सदैव हमसब पर इसी तरह से बना रहे

    • @Kumarbalmikedas
      @Kumarbalmikedas ปีที่แล้ว +4

      ❤😂

    • @RajaryanMotivation2
      @RajaryanMotivation2 ปีที่แล้ว +2

      Same 😊

    • @yourbrother243
      @yourbrother243 ปีที่แล้ว +4

      Sir ap jaise Kanya bhojan karaye ho waise hi kaniya raksha Krna 🙏

    • @DiptiDubey-rj8cy
      @DiptiDubey-rj8cy ปีที่แล้ว

      क्या श्री गणेश जी की भक्ति से हमारा मोक्ष हो सकता है।
      मोक्ष प्राप्ति के लिए आदि गणेश अर्थात कबीर परमात्मा की भक्ति जरूरी है।
      अधिक जानकारी के लिए पढें पवित्र पुस्तक ज्ञान गंगा।

    • @Zese-ft3st
      @Zese-ft3st ปีที่แล้ว

      Lekin tu kal hi to woh apne dost ki wife ko dekh raha tha chhup chupke se saale😅😅😅😅
      Ladkiyon ko bhojan mat Kara ladkiyon ki ijjat kar lav.de😅😅😅😅

  • @selenophile8797
    @selenophile8797 ปีที่แล้ว +5

    Lesson Learned:
    1. Know time value of money and opportunity Costs.
    2. People dont give online review for nothing, if they like the product they use it, and if they dont like they give review but that is bad review.
    Customers needs incentive for giving reviews.
    3. Study the people/organization you are doing business with.

  • @archanaverma1583
    @archanaverma1583 ปีที่แล้ว +2

    My super hero sir Ji Sandeep maheshwari sir Ji u r are great ap jaisa Koi nhi smjhta sir Ji 🥰🥰🥰🥰🥰👌👌👌👌👌👍🏻👍🏻👍🏻👍🏻😊😊😊😊👏👏👏👏👏👏👏🎉🎉🎉🎉🎉🎉🎉🎉🎉😊😊😊😊👍🏻👍🏻👍🏻👌👌👏👏👏😊😊😊😊

  • @harshwithstrings
    @harshwithstrings ปีที่แล้ว +11

    "Dear Sandeep Maheshwari,
    I truly appreciate your insightful content on personal and business development. Your videos have been instrumental in shaping the way I approach various aspects of life and work. I believe that a series on customer psychology in marketing and branding would be immensely beneficial for businesses of all sizes. Understanding the intricacies of consumer behavior and the psychology behind their purchasing decisions is pivotal in today's competitive market. It would not only empower businesses to connect with their audience on a deeper level but also foster ethical marketing practices. I kindly request you to consider creating a series on this topic, as it could serve as a guiding light for countless entrepreneurs and professionals seeking to make a positive impact in the business world.
    Thank you for your continuous inspiration and wisdom.🎉

  • @lyricsblackstatus7567
    @lyricsblackstatus7567 ปีที่แล้ว +7

    Passion is the energy that keeps us going, that keeps us filled with meaning, and happiness, and excitement, and anticipation. Passion is a powerful force in accomplishing anything you set your mind to, and in experiencing work and life the fullest extent possible.

  • @DrBrunoRecipes
    @DrBrunoRecipes ปีที่แล้ว +17

    Thank you Sandip bhaiya for all your wonderful insights and running this beautiful channel to help everyone 🌻

  • @MrVishalSoniShorts
    @MrVishalSoniShorts ปีที่แล้ว +133

    Moral of the story - Know your Cost in any business, not your product cost. 😊

    • @Surajkunda89
      @Surajkunda89 ปีที่แล้ว +4

      Are bhai ❤❤

    • @dhirajsevak3780
      @dhirajsevak3780 ปีที่แล้ว +7

      You should say not only product cost , with this one more cost is opportunity cost❤

    • @MrVishalSoniShorts
      @MrVishalSoniShorts ปีที่แล้ว +1

      @@dhirajsevak3780 Yes ✅

    • @YDV2004
      @YDV2004 ปีที่แล้ว +2

      ​@@dhirajsevak3780 11:44 bhai 11 lakh kaise aaya aap explain karoge jara

    • @anujrajpoot7
      @anujrajpoot7 ปีที่แล้ว +3

      ​@@YDV2004aap Mt dekho apko nhi samjh ayega ❤

  • @shivk3213
    @shivk3213 ปีที่แล้ว +12

    Thanks for being a guide therapist counselor advisor and motivational speaker u r all in one

  • @smartstudy289
    @smartstudy289 ปีที่แล้ว +4

    "Jo dikhta hai wohi bikta hai "
    True line

  • @fitnesstipsbyswapnil142
    @fitnesstipsbyswapnil142 ปีที่แล้ว +9

    superb yar....this man is born to create history... hats off to sandeep sir ....

  • @Chartingwithsanjay
    @Chartingwithsanjay ปีที่แล้ว +1

    Point to be noted hume jyada der tak kisi bhi cheez ka wait nahi karna hai. Salary waale example se sir ne bahut badiya baat samjhaiye

  • @thamidmiraz-qq3ww
    @thamidmiraz-qq3ww ปีที่แล้ว +5

    Everyday I waiting for the bessness mastery series .❤❤❤

  • @Absolutelyvishu
    @Absolutelyvishu ปีที่แล้ว +15

    महत्वपूर्ण बात यह नहीं है कि हर बच्चे को पढ़ाया जाना चाहिए, बल्कि हर बच्चे को सीखने की इच्छा दी जानी चाहिए।” -

  • @SourabhAroraVideos
    @SourabhAroraVideos ปีที่แล้ว

    Sandeep sir, kya gehri baat boli aapne! Marketplace ki main kamayi commission se nahi, advertising se hoti hai! Meri bahot badi problem ka solution mil gaya is video se 🙏🏻

  • @mranilshorts420
    @mranilshorts420 ปีที่แล้ว +25

    For Sandeep Maheshwari - this man is literally born for making history ❤️👑

  • @kavyavcute
    @kavyavcute ปีที่แล้ว +3

    संदीप सर रियल हीरो जो हमें रास्ते दिखाते है

  • @Arjunarya91
    @Arjunarya91 ปีที่แล้ว +3

    Sandeep sir is Great
    I think this person is real teacher for us
    Who like sandeep sir 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

  • @soniaa_shuklaa999
    @soniaa_shuklaa999 ปีที่แล้ว +10

    Sandeep sir is the best for all of us 😊 such an inspiration 🎉

  • @jayashpatel5647
    @jayashpatel5647 ปีที่แล้ว +9

    Sir your business series is really helping us to clear our mind and look at the mind mental barrier

  • @Novasecurity24
    @Novasecurity24 ปีที่แล้ว +7

    Sir this business mastery is best series to all new generation entrepreneurs and businessmen

  • @bharatmicra
    @bharatmicra ปีที่แล้ว +2

    बेहतरीन सेशन रहा ...👍👍👍💐💐💐💐💐💐❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐
    BMi

  • @renukakakad7969
    @renukakakad7969 ปีที่แล้ว +4

    Superb sir.. algorithm strategies of marketplaces & study of p& L balance sheet of such companies ... i like this point ... thank you sir for sharing such a important point... you are great sir!!!

  • @murtazamotivation
    @murtazamotivation ปีที่แล้ว +12

    To counter this issue, review your product life cycle as described below:
    1. Study the product industry thoroughly
    2. Review and comparision with the competetive products
    3. Self product evaluation in line with industry and rivals
    4. Study the product life cycle
    5. Self Brain storm on new and innovative ideas

  • @AbdulKhan-xr1qz
    @AbdulKhan-xr1qz 11 หลายเดือนก่อน +2

    00:03 Facing problems with returns in our e-commerce business
    01:59 Focus on reducing costs and maximizing selling price.
    04:17 Focus on getting good reviews and overall rating for the product
    06:12 Focus on improving product reviews for better conversion and business growth.
    08:03 Focus on getting maximum reviews in the least possible time.
    09:55 Encouraging positive reviews by offering incentives.
    11:51 Understanding opportunity cost is crucial for business growth
    13:34 Established means having good reviews for running profitable ads.
    15:40 Understanding the net profit margin is crucial for long-term viability of a business
    Crafted by Merlin AI.

  • @meherjankari3741
    @meherjankari3741 ปีที่แล้ว +39

    संदीप महेश्वरी सर को अपनी गुरु बना लो, आगे बढ़ने से कोई नहीं रोक पाएगा।❤

  • @vishwasbhamre4302
    @vishwasbhamre4302 ปีที่แล้ว +1

    Har business ke problem ka solution he sir k pass😊😊

  • @prettysenvlog
    @prettysenvlog ปีที่แล้ว +4

    One of the best motivational speaker.....👍

  • @amrit1144
    @amrit1144 ปีที่แล้ว +1

    We bharatiya are very proud we have Sandeep Maheshwari porson ☺️🙌🙌🙌

  • @ADDAAAPNAHAI-xd1gp
    @ADDAAAPNAHAI-xd1gp ปีที่แล้ว +3

    I LOVE YOU SIR DIL SE💝💝💝💝💝
    SIR YOU ARE HELPING TO CHANGE MY LIFE
    SIR YOU ARE PLAYING VERY IMPORTANT ROLE IN MY LIFE
    ASSAAN HAI💖💖💖💖💖💖💖💖💖

  • @digambarprasadrajwade2031
    @digambarprasadrajwade2031 ปีที่แล้ว +2

    Hi sir aapne apne ek purane session me ankho k samne ek invisible layer ki baat ki thi , jiske karan hum ankho ke samne hai use Bina filter k , mann me Bina kuchh bole nahi dekh paate hai , jiske karan present se cut jate hai
    Aapne iske kuchh solution bhi batay tha like object or ankho ke bich ke space ko dekhna or kudd k ankho ko dekhna, I am suffering with attention disorder, my attention span is so less , I can't come to your session please help me out with this do a complete session so that I can overcome this. Observing breath and sound of silence help me a lot to this as I am listening it for last three years but still I am not completely overcame. THANKS FROM DEPTH OF MY HEART ❤️

  • @aqdasmalik4609
    @aqdasmalik4609 ปีที่แล้ว +6

    THANKS FOR UPLOADING BUSINESS SERIES
    SIR PLEASE UPLOAD SERIES ON E COMMERCE BUSINESS I'VE DOING THESE BUSINESS THIS TOO AND YOU HAVE LINKED AND YOUR WAY OF SEE THIS BUSINESS IS DIFFERENT THEN OTHERS SO HELP PEOPLE BY UPLOAD A SERIES ABOUT FULL E COMMERCE SELLING BUSINESS SERIES .
    THANK YOU BIGGEST FAN SINCE 2017 AQDAS MALIK

  • @lyricsblackstatus7567
    @lyricsblackstatus7567 ปีที่แล้ว +6

    Accept your past without regret, handle your present with confidence, and face your future without fear.

  • @jayjeetvinesvlog8002
    @jayjeetvinesvlog8002 ปีที่แล้ว +8

    For Sandeep sir this man is literally born forn for making history ❤❤❤

  • @hopeforbest5594
    @hopeforbest5594 9 หลายเดือนก่อน

    Bohot bohottttt achi hai yeh seriesssss thankyou sirrrr❤

  • @Shivanipandey.
    @Shivanipandey. ปีที่แล้ว +13

    *Respect for Sandeep Mahishwari Sir..🙏❤️*

  • @pratikpatel3737
    @pratikpatel3737 ปีที่แล้ว +1

    Thanks, sir, for this series, dimag khul gaya

  • @minimoonff
    @minimoonff ปีที่แล้ว +101

    Only 90's & 2000's kids can understand how much we love Sandeep sir 🇮🇳❤

  • @PayuY-b6u
    @PayuY-b6u ปีที่แล้ว +2

    sir, i want the same series for large-scale businesses and how one from a middle-income family can build a huge company

  • @shrimanfools
    @shrimanfools ปีที่แล้ว +1

    संदीप sir I love you❤❤❤

  • @Jansurajbadlobihar
    @Jansurajbadlobihar ปีที่แล้ว +5

    You are real guider of diverted youth of the country ❤ thanks for this.

  • @Fizamehndiartist123
    @Fizamehndiartist123 ปีที่แล้ว +2

    Bahot achcha sikhne mila hai is video se but ek qs . hai ki kya ecommerce business marketplace ke through karna chahiye ya fir apni khud ki website bana kar usi se start karna chahiye...kya sahi hoga ??

  • @mranilshorts420
    @mranilshorts420 ปีที่แล้ว +41

    This man is literally born to make history ❤️
    Proud to be an Indian 👑🇮🇳🇮🇳👑

    • @ADDAAAPNAHAI-xd1gp
      @ADDAAAPNAHAI-xd1gp ปีที่แล้ว +3

      this man have made the history
      now he will make again history
      ASSAAN HAI

  • @sandeep12841
    @sandeep12841 ปีที่แล้ว +6

    Sandeep sir is a revolutionary person❤❤❤❤❤❤❤❤

  • @namastebharat007
    @namastebharat007 ปีที่แล้ว +2

    I simply love your video style, truly refreshing and creative♥️♥️♥️

  • @trendymotivation27
    @trendymotivation27 ปีที่แล้ว +1

    Aap ka samjhane ka tarika bahut hi aasan hai sir g 🙏🙏

  • @WeekendGurukul
    @WeekendGurukul ปีที่แล้ว +2

    Outstanding Idea for Online Shopping

  • @minimoonff
    @minimoonff ปีที่แล้ว +11

    Sandeep Maheshwari is not creating history, He is Creating our Future ❤😊🎉

  • @devpandey1308
    @devpandey1308 ปีที่แล้ว +1

    This is very nice show for beginners business man

  • @RohitRaghuwanshi-o8x
    @RohitRaghuwanshi-o8x ปีที่แล้ว

    Love you sir aap bahut aacha ho god bless you sir aap bahut aacha ho god bless you ❤❤❤❤❤❤❤❤❤❤❤❤❤

  • @abcxyz9908
    @abcxyz9908 ปีที่แล้ว +2

    First comment 🎉
    Sir pls go as deep as possible in your spiritual sessions, irrespective of whether people understand or not, we badly need that depth to develop our thought process and even go beyond thought. 🙏🙏

  • @sahidsk-lq1hi
    @sahidsk-lq1hi ปีที่แล้ว

    Admi ko lalach dekar apna kam niptana hai, And logo ki bharosa jitna hai. 👏👏👌👌💗💗

  • @hritikpawar3158
    @hritikpawar3158 ปีที่แล้ว +2

    Addicted to this series.

  • @shivamkumarsingh8668
    @shivamkumarsingh8668 ปีที่แล้ว

    Nice video Sandeep maheshwari sir Jai maa Durga 🙏🙏

  • @kamalkhuranaofficial
    @kamalkhuranaofficial ปีที่แล้ว +1

    Good morning sir, how are you, very good series its for low budget buissneses. Ye series sabhi ko pasand aayegi.

  • @palashkale
    @palashkale ปีที่แล้ว +8

    Opportunity cost ka matlab hota h, ki agar Shah Rukh Khan, movie Advertisement sab karna choor ke baith jaye, aur 10 Rupaye me pen kharide aur 20 Rupaye ke beche, aur mahine ke 1000 bech de, to accountant kahega ki 10,000 Rs ka profit hua, lekin samajhdaar aadmi kahega ki ye to bewakoofi h, 😅 itne crore rupaye choor ke, yaha 10,000 rupaye kama ke kya fayada.

  • @mountandturboindia
    @mountandturboindia ปีที่แล้ว

    🙏 ❤ से...
    Episode -8 बहुत अच्छा सीरीज हैं Sir....

  • @anirudhakondekar5342
    @anirudhakondekar5342 ปีที่แล้ว +2

    Cost of Time is More Important than Product Cost wow 😲

  • @rahuldas5823
    @rahuldas5823 ปีที่แล้ว +1

    Not every business man thing like him....Thanks sir for guiding us...❤

  • @onlinearning8603
    @onlinearning8603 ปีที่แล้ว

    Sandeep Maheshwari best motivational speaker💪in the TH-cam ❤

  • @Bhojpuriya_Style208
    @Bhojpuriya_Style208 ปีที่แล้ว +1

    Thanks for sharing precious information about business.

  • @trendingvibe295
    @trendingvibe295 ปีที่แล้ว +196

    Kon kon her epiosde dekhta h sandeep maheshwari sir ka❤❤

  • @badalprajapat7964
    @badalprajapat7964 ปีที่แล้ว +5

    Best teacher ever ❤

  • @Arjunsingh-rn2ns
    @Arjunsingh-rn2ns ปีที่แล้ว +3

    Is series ko continue rakhna sir

  • @SoulHealerSonali
    @SoulHealerSonali ปีที่แล้ว +5

    Thank you so much sir, just only before watching your video I sent one Refund amount and was silently pondering over some thoughts regarding Returns only.
    But after understanding from you about the actual cost of doing business which is our One Month Salary from regular corporate job and understanding what's currently important in business depending upon our stages, I gained broader perspective and yes customers give reviews usually only if they have something to gain in benefit after it, I understood this in some time with experience hence have started incorporating such things in my early phases basically stage 1 of business ☺️
    Thank you so much sir for these Understanding 😘😘

  • @diptimauzo2788
    @diptimauzo2788 ปีที่แล้ว

    Prayers to Ma Durga that all Intelligent Souls may take Benfitsof this Magical Shakesperes intelligencewho is Born beyond limits Devi Ma Bless this Magic Hero

  • @anamekka4311
    @anamekka4311 ปีที่แล้ว

    apki har kadam hamiari rah bane sir .love you❤

  • @mdobaydullah9901
    @mdobaydullah9901 ปีที่แล้ว +1

    Best session for the entrepreneurs!
    Please continue the series

  • @zafarfitness248
    @zafarfitness248 ปีที่แล้ว +1

    The best series with Sandeep Sir ...❤❤❤

  • @godoftheearth
    @godoftheearth ปีที่แล้ว

    Ye video kabhi bandh mat karna sir, most useful this mind set

  • @Sonucool3158
    @Sonucool3158 ปีที่แล้ว +1

    Thankyou sir for business mastery series ❤❤

  • @rupanshu8761
    @rupanshu8761 ปีที่แล้ว +1

    got an amazing ideas for recurring sales from this episode

  • @AshimaTomar11
    @AshimaTomar11 ปีที่แล้ว +2

    🌸🙌🏻Very informative video... learn with different aspects... Thank you sandeep sir and that person who is coming with practical idea.👍🏻👍🏻

  • @naturefriendlyksd4648
    @naturefriendlyksd4648 ปีที่แล้ว

    Sir ke paas hr problem ka solution h . Thank you

  • @Addonbox
    @Addonbox ปีที่แล้ว

    Love from sandeep sir
    Main 6 sal se online sale kar raha hu , and sir ne jo baat bola 100 taka realistic hain

  • @achlesh_kumar
    @achlesh_kumar ปีที่แล้ว +1

    Wow, review idea is so nice and practical

  • @anshverma1815
    @anshverma1815 ปีที่แล้ว +1

    Thank you sir ! 🙂

  • @khushivlogs2319
    @khushivlogs2319 ปีที่แล้ว +2

    Lots of love from Assam ❣️💗

  • @MacGamer-yt57
    @MacGamer-yt57 ปีที่แล้ว

    Sandip sir is legend
    Think big .
    Well example
    Pure enterpurner

  • @bibhassen9819
    @bibhassen9819 ปีที่แล้ว

    #Love From West Bengal, India 🇮🇳❤️

  • @Theallsolution8051
    @Theallsolution8051 ปีที่แล้ว +1

    Excellent sir app ke andar Jadu hai🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤

  • @rajbarua7785
    @rajbarua7785 ปีที่แล้ว +1

    lessons:
    1: Don't think of return
    2: Try to have Good reviews

  • @UniqueWashingPowder1
    @UniqueWashingPowder1 ปีที่แล้ว +1

    Love from district Dera Ismail Khan, Pakistan

  • @mahaveerkilak001
    @mahaveerkilak001 ปีที่แล้ว

    One Heart for Sandeep Maheshwari Sir ❤

  • @NehaSharma-d6p5c
    @NehaSharma-d6p5c ปีที่แล้ว +1

    Sir this is awesome series thank u so much

  • @manish-funny_123
    @manish-funny_123 ปีที่แล้ว

    The way of thinking is really awesome

  • @sarvottampandey5912
    @sarvottampandey5912 ปีที่แล้ว +13

    Being a commerce student, I know the formula of calculating the cost 6:20
    Feeling proud of choosing commerce stream in 11th 😊

    • @suryakant2993
      @suryakant2993 ปีที่แล้ว +3

      COGS = Total sales - Gross profit (Class 12th formula of cost)

    • @tajangnenker9335
      @tajangnenker9335 ปีที่แล้ว +1

      Question is whether u can apply this in real life

  • @sontusworld5259
    @sontusworld5259 ปีที่แล้ว +1

    Best friend forever..... Love you sir

  • @d.ddjdigital5665
    @d.ddjdigital5665 ปีที่แล้ว

    Sir your advice has no price. Your advice which is free is at next level. Thank you sir

  • @Liam-yo5ex
    @Liam-yo5ex ปีที่แล้ว

    Farishta Insaan hay Sandeep Sir ❤❤

  • @BrianDsouza922
    @BrianDsouza922 ปีที่แล้ว

    Useful informational video on online business and product selling.

  • @shivajaiswal8144
    @shivajaiswal8144 ปีที่แล้ว +1

    Just wow sandeep sir❤❤😇

  • @Arkitb
    @Arkitb ปีที่แล้ว

    Happy ma durga 🙏puja Sandeep sir❤

  • @anilthakur1988
    @anilthakur1988 ปีที่แล้ว

    DIMAG KA DHAKKAN KHUL JATA HAI SIR KI BATO KO SOONKAR ❤..

  • @sandessarma1469
    @sandessarma1469 ปีที่แล้ว +1

    He was trying to minimize return cost I.e 1 thousand out of 25k business.
    But sir gave him idea to gather review first so that people can easily notice and trust in online platforms by number and good reviews. And after numbers of buyers ,then think of margin .

  • @LISABorah-nm8ey
    @LISABorah-nm8ey ปีที่แล้ว

    Love you sir ❤❤❤❤❤thx for your all business Relatated videos. Your videos help me a lot❤❤

  • @pradhan470
    @pradhan470 ปีที่แล้ว

    💕You are broad thinker 💞 narrating very deeply also💗

  • @feelthetexture3634
    @feelthetexture3634 ปีที่แล้ว +1

    Thank you sir😊

  • @Biswa.Speaks
    @Biswa.Speaks ปีที่แล้ว +1

    Unbelievable sir😮