Wouldn't it make sense to replace both headlight assemblies ? if one went bad it's just a question of time before the other one goes too resulting in a come back, double the work and time wasted. Oh now I get it. Honda's warranty is only 10 years on the headlight so replace the bad headlight now and hope the other one will last long enough to go out of warranty and then charge the customer to pay for the other headlight. Just one last thing, this dealership only replaced one headlight whereas other dealerships replace both headlights regardless if only one is bad. That is what i call customer service.
When I took mine in I was planning to ask about this but I didn't even have to, the service advisor came back and told me they were ordering the parts and would replace both even though only one side had failed. However I've heard other people say their dealers refused because it would require them to "lie" about the part having failed. I guess it depends on the dealer. For what it's worth, I purchased the car from that dealer and always serviced it there so maybe they were more inclined to keep me happy, which they did lol.
@@glanzera I'm glad that your dealer was considered. This makes sense because you'll have a positive experience to purchase another Honda in the future. In my case I've purchased 4 Honda's from them and didn't qualify for the headlamp replacement. Furthermore when I contacted Honda Canada they also refused to replace the headlamp telling me that the entire Led strip had to be out and not only part of it. Yay Honda!
@jimsmith4412 don't give up, they know it's a defect. My dealer was basically like "what took you so long" lol. Idk if the Canada TSB is different but come out to Colorado they got you haha ;)
@@glanzera Thanks I appreciate it. I think I'm going to write Honda Canada again reminding them that I've purchased 4 brand new Accords in the past years and they need to respect me a bit better than red tape.
They messed up the strip should be just a light bulb that u can change it easily instead of the whole headlight after the 10 year they gonna charge $500
Question: I have a 2017 Honda accord sport. The taillights and DRL lights have went out but all others lights work. I went through storm water and the next day no lights. I have took everything off and unplugged light harnesses etc. still blowing fuses. Could it be the module??
@@nicoleholden5126 anything is possible when dealing with a flood car. I would say see which fuses are blowing, and then investigate the control module responsible for the power supply in those units.
Some of the bolts for the headlight mounting bracket are behind the bumper cover, it has to be removed. Most cars built in the last 30 years are designed like this l.
It should be covered as long as it hasn’t been done before. And I believe it has to be under 100k but yes any Honda. You can call and a service advisor can explain much better than I can. They also can tell you if you are eligible for the repair
@@maxsmoviechannel2025 I have 2017 Honda Accord EX and one of the daylight led go bad not bright, but the car already pass 100K, so what should I do now?
@@dellkickass I would call a Honda dealership, tell them whats happening and have them run a VIN inquery on your car with the vin number. They can tell you if it is still eligible or not. If not yoy would be responsible for paying for the prts and repair
Wouldn't it make sense to replace both headlight assemblies ? if one went bad it's just a question of time before the other one goes too resulting in a come back, double the work and time wasted. Oh now I get it. Honda's warranty is only 10 years on the headlight so replace the bad headlight now and hope the other one will last long enough to go out of warranty and then charge the customer to pay for the other headlight. Just one last thing, this dealership only replaced one headlight whereas other dealerships replace both headlights regardless if only one is bad. That is what i call customer service.
When I took mine in I was planning to ask about this but I didn't even have to, the service advisor came back and told me they were ordering the parts and would replace both even though only one side had failed.
However I've heard other people say their dealers refused because it would require them to "lie" about the part having failed. I guess it depends on the dealer.
For what it's worth, I purchased the car from that dealer and always serviced it there so maybe they were more inclined to keep me happy, which they did lol.
@@glanzera I'm glad that your dealer was considered. This makes sense because you'll have a positive experience to purchase another Honda in the future. In my case I've purchased 4 Honda's from them and didn't qualify for the headlamp replacement. Furthermore when I contacted Honda Canada they also refused to replace the headlamp telling me that the entire Led strip had to be out and not only part of it. Yay Honda!
@jimsmith4412 don't give up, they know it's a defect. My dealer was basically like "what took you so long" lol. Idk if the Canada TSB is different but come out to Colorado they got you haha ;)
@@glanzera Thanks I appreciate it. I think I'm going to write Honda Canada again reminding them that I've purchased 4 brand new Accords in the past years and they need to respect me a bit better than red tape.
Ohh ya thanks for the video by tge way
They messed up the strip should be just a light bulb that u can change it easily instead of the whole headlight after the 10 year they gonna charge $500
@@Eric-vn9sm probably more brother, I agree
Remplace for free ?
These fall under a warranty extention, so it is free for the customer but Honda pays me
Terrible design.
its so stupid taking off the whole front to change this
Agreed my brother!
Question: I have a 2017 Honda accord sport. The taillights and DRL lights have went out but all others lights work. I went through storm water and the next day no lights. I have took everything off and unplugged light harnesses etc. still blowing fuses. Could it be the module??
@@nicoleholden5126 anything is possible when dealing with a flood car. I would say see which fuses are blowing, and then investigate the control module responsible for the power supply in those units.
Thanks for the video, they make this a real pain. What a terrible design flaw by Honda to not make it replaceable like the rest of the headlamps.
Have to change the whole headlight?
The headlight assembly has a built in led strip so yes
Hi sir working in dealership?
Yes sir!
@@maxsmoviechannel2025 location?
CAN YOU CHANGE IT WITHOUT REMOVING THE ENTIRE FRONT BUMPER ASSEMBLY ???
Nope, this is pretty much the case with all modern headlight designs.
This is the only way my friend
What’s is the total cost for this?
@@thegreatcesarluna2975 these were actually covered under warranty.
@@maxsmoviechannel2025 yes I just found out Honda did an extended warranty 10 year for these headlights!
@@thegreatcesarluna2975 yes!
What do I tell the dealer ..when I have my vin they told mey car wasn't eligible @@maxsmoviechannel2025
Led sappoae to last long time and mine gavecout after 4 years and why is the bumper removed its not nessarry
Some of the bolts for the headlight mounting bracket are behind the bumper cover, it has to be removed. Most cars built in the last 30 years are designed like this l.
Can I go to any dealer to replace ? I have a 2017 Honda accord sport
It should be covered as long as it hasn’t been done before. And I believe it has to be under 100k but yes any Honda. You can call and a service advisor can explain much better than I can. They also can tell you if you are eligible for the repair
@@maxsmoviechannel2025 I have 2017 Honda Accord EX and one of the daylight led go bad not bright, but the car already pass 100K, so what should I do now?
@@dellkickass I would call a Honda dealership, tell them whats happening and have them run a VIN inquery on your car with the vin number. They can tell you if it is still eligible or not. If not yoy would be responsible for paying for the prts and repair
@@maxsmoviechannel2025 thanks
@@dellkickass warranty is 10 years unlimited mileage