Can you tell me why the seat function 11 is not working nor does it show up on the function screen anymore. My son had ALS and we cannot adjust his seat at all. The chair will move forward and back but the seat doesn't recline or move at all. Please help Insurance won't pay. Can you guide me thru troubleshooting this problem.
Hello friend, I have a Quantum chair and my controller got wet right where the charger connector enters to charge the batteries 🔋 I didn't realize that it was wet and I put it to charge like that and now the controller doesn't work it just shows some on the screen letters that say registering the network and it does not enter the functions command to use the chair, I would like to know what I can do in this case
More than likely you will need a new joystick. Your best option, find a local mobility dealer that is a dealer of Quantum units and take it in for a tech to look at. They would be able to see if indeed you need a new one or not.
There is a separate button that controls the lights, it is about 3" long and looks kinda like an egg. It can be mounted anywhere but most commonly it can be found under the seat or under the arms. Hope this helps!
I had to replace the controller and now it says error 42. Do you know how to fix this? I tried following the steps listed on alliedmedical but no dice. It is the correct part but it wont work. The place we got the chair from no longer accepts her insurance and no wheelchair company will work on a chair they did not sell us. Im sorry if this is inappropriate, I am just desperate as this is the only why she can move anywhere around the house.
Error 42: Incompatible Secondary Module When adding or removing any device that is part of the Q-Logic system (hand controller, enhanced display, AAM etc) OR when ECON-W does a firmware update you may get this error when turning on the powerchair. I would say since you cant find anyone who will work on it to call Quantum and speak with them to see if they have a way to assist with this issue. There number is 1-833-745-3835.
For the 75 error code on the Q-Logic joystick, that means, motor disconnected, check motor brake connector. You may want to check that motor break connector and if you cant see anything wrong, get it into a local mobility store for a tech to take a look at it.
You're best bet would be to contact Quantum at 800-800-8586. Talk to one of their techs and they will be able to help you out. This could be numerous issues and they would be able to diagnose a machine that they built. Hope this helps!
@@Marcsmobilitythank you! Here’s a little update video: Update On New Power Chair! Defective Joystick, and SD CARD! 💔😡😭 (New Parts ordered) #shorts th-cam.com/users/shortsGqAIyyWjdGM?feature=share
My new chair is coming today and I’m anxious about the change, this has REALLY helped me feel a little more prepared! 👍👍👍
Can you tell me why the seat function 11 is not working nor does it show up on the function screen anymore. My son had ALS and we cannot adjust his seat at all. The chair will move forward and back but the seat doesn't recline or move at all. Please help Insurance won't pay. Can you guide me thru troubleshooting this problem.
Did it used to recline?
Does the Q logic have a steer correct function ? Or is there an option in the programmer to adjust it ? Thank you
A dealer programmer would have to adjust that.
Hello friend, I have a Quantum chair and my controller got wet right where the charger connector enters to charge the batteries 🔋 I didn't realize that it was wet and I put it to charge like that and now the controller doesn't work it just shows some on the screen letters that say registering the network and it does not enter the functions command to use the chair, I would like to know what I can do in this case
More than likely you will need a new joystick. Your best option, find a local mobility dealer that is a dealer of Quantum units and take it in for a tech to look at. They would be able to see if indeed you need a new one or not.
Yes it did recline it did everything
how do you turn off the diving lights on that chair chair is off but lights stay on
There is a separate button that controls the lights, it is about 3" long and looks kinda like an egg. It can be mounted anywhere but most commonly it can be found under the seat or under the arms. Hope this helps!
Can I change my controller for this one? Are they basically plug and play as my chair came with a crappie controller cheaper model Quantum edge 3
Depending on the controller they would probably not be plug and play, they have different connecting cables
I had to replace the controller and now it says error 42. Do you know how to fix this? I tried following the steps listed on alliedmedical but no dice. It is the correct part but it wont work. The place we got the chair from no longer accepts her insurance and no wheelchair company will work on a chair they did not sell us. Im sorry if this is inappropriate, I am just desperate as this is the only why she can move anywhere around the house.
Error 42: Incompatible Secondary Module
When adding or removing any device that is part of the Q-Logic system (hand controller, enhanced display, AAM etc) OR when ECON-W does a firmware update you may get this error when turning on the powerchair. I would say since you cant find anyone who will work on it to call Quantum and speak with them to see if they have a way to assist with this issue. There number is 1-833-745-3835.
My chair is showing #72 what do I do
For the 75 error code on the Q-Logic joystick, that means, motor disconnected, check motor brake connector. You may want to check that motor break connector and if you cant see anything wrong, get it into a local mobility store for a tech to take a look at it.
Mine is stuck on parameter in progress and shuts off! I can’t use my chair! How do fix this?
You're best bet would be to contact Quantum at 800-800-8586. Talk to one of their techs and they will be able to help you out. This could be numerous issues and they would be able to diagnose a machine that they built. Hope this helps!
@@Marcsmobilitythank you! Here’s a little update video: Update On New Power Chair! Defective Joystick, and SD CARD! 💔😡😭 (New Parts ordered) #shorts
th-cam.com/users/shortsGqAIyyWjdGM?feature=share