Heathrow: 15,000 passengers hit by ‘baggage cancellations’
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- เผยแพร่เมื่อ 18 มิ.ย. 2022
- Heathrow airport has asked airlines flying from Terminals 2 and 3 to cancel 10 per cent of their schedules for Monday due to mounting problems with its baggage handling.
An estimated 15,000 passengers on 90 flights will be affected.
The complex baggage system at Terminal 2 failed on Friday, leading to what became known as a “baggage mountain”.
Many arriving long-haul passengers have faced long waits for their baggage, including Chelsea Alison, who had arrived with her family from San Francisco husband, only to wait for hours for their bags.
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I've been flying before covid and I don't think I've ever flown somewhere without there being delays, last minute terminal changes and cancellations. I've even had my baggage delayed and delivered a few days later. The airline industry needed overhauling before this and it surely needs it now. Yikes.
We need an airline ombudsman with the power to force airlines that use UK airports to give full cash refunds for outcomes that fall beneath required standards set by the ombudsman.
Wtf is so difficult? Unload baggage, passengers form a line, staff call out names on luggage, passports prove ID and job done. That would solve majority of passengers lost luggage at airport wouldn’t it?
They should definitely hire you.
Airports are recruiting, have you considered applying for lost luggage coordinator?
Best of luck 👏
Having to do background checks on baggage handlers to replace the ones laid off by covid probably the cause
Blame brexit
@@dinaworkman306
Why, what proof do you have?
Can show you other countries with same problem
@@dinaworkman306 Schiphol and many other airport are dealing with this as well as Heathrow.
It was a huge spike of passengers sending shockwaves to many airports, due to the reduction of lockdown policies and less people worried about Covid
which led to the huge increase of passengers.
Brexit benefits minister he should know the answer to this
Remainer cope.
This is literally criminal.
Changing the teams' employment contracts without any consultation has not worked well then ...
Airports for me are becoming a huge spoiler of holidays, they are insanely disorganised and twatty...its almost like the bastards don't want you going on holiday.
Explaining in simple terms.
Covid hits
Airports lose millions for 2 years
Lots of staff made redundant
Lots of staff on furlough for year and half
Until march 2022 restrictions on travel, which means people didn’t travel much. No passengers = no money = no pay rise or extra staff.
Restrictions lift, but money still low, due low wages recruitment becomes hard
Suddenly streams of passengers and no staff to cope with it.
Is staff in the airports a bit salty? Imagine having to deal with thousands of people whose travel is disrupted and all you take is abuse all day for something out of your control.
We are all trying our best with what we have.
Apart from furlough, airlines industry had no help whatsoever and was one of the transport industries most hit
The last sentence is exactly what it is. They ( the gov) want you pissed off
@@sarahdutton1291 I’m going to Australia, fuck this noise 🤘
I'd ask if I could hide in your suitcase but God only knows where I'd end up
When they can't even manage the luggage ?
Unbelievable . Surprised??? UK is definitely in a big mess everywhere. God have Mercy 🥺 🙏 😢 Prime Minister wake up and accept what is wrong and need to be right ✅ People are giving up business are struggling employees are sick what else ???? Poverty is increasing . Where is the right actions for all this mess ??? UK never was like that before 😁😁Shame on this Government 😕
Don't you get it. This is what they want all this chaos and people hacked off. That's why nothing seems to get fixed because they don't want to fix it. Look at US, Canada etc etc. This is the plan
People travel with too much luggage. It’s stupid how much junk people think they need. Carry on only
What on earth is happening are they short off staff
Playing football ' round the back !
FFS!! Sort it !!
Brexit just keeps on giving.
I don’t care 😂😂😂😂😂
Headless chickens ?
This gives me so much pleasure to see BREXIT voters get their comeuppance
Happening in dublin, usa , china, Netherlands etc.
Love brexit & would vote for it again
@@tonygange7636 Please enjoy trying to find your bag back
@@guff9567 I mean this has nothing to do with staff shortage, this is because the system broke. Sure you can blame other airport issues on staff shortage and hence brexit, but this specifically is nothing to do with it.
@@cup1966wow Lies perpetrated by Heathrow to avoid insurance liability
Global recession because of little Englands Brexit…?
Lefty logic 🤪
A very poorly managed airport. One of the worst in the world. They need to cap their profits so that money is ploughed back into staff and infrastructure.
Usually it is actually a really good airport, this isn't unique to heathrow, many airports are dealing with passenger shocks aka a huge spike of passengers due to lockdowns and stuff being reduced or removed.
Heathrow is actually one of the best managed airports in the world. They just need to get back to their staffing levels and capacity.
@@sidbrun_ yep
Nice to know people can afford to go on holiday in general, just about keeping a roof over my family’s head and food in the cupboard. So I don’t feel sorry for anyone experiencing delays in getting their luggage. You have no idea about other people trying to just survive
We all experience different problems, people work hard to afford an holiday and it is very frustrating
@@erm4722 so you’re saying waiting for luggage is the same as trying feed your family ?
@@maximuschung2076 What about medications in luggage, you didn't think about that did you.
@@Moshimulations that’s a real poor attempt because we both know that very few off them have life changing medicine in
How do you know these people have never struggled or fallen on hard times before? They’re not all traveling for a holiday and some could very well be traveling for work, moving to a new place, for a family members funeral, etc. Don’t paint everyone with a broad brush because you have no idea what people are going through in their personal lives.
I struggle too but I still have empathy and can sympathize with people who aren’t me. I refuse to let my circumstances turn me into a bitter and hardened person.
Scandinavians call it the British sickness .
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wait for luggage 8 hrs is nothing...Be warned : UK people has to waait 3 years for a dental appointment...i bet their breath stinks thanks to big dog
Liar
Maybe now ppl will stop gadding around and put the planet before their own selfish needs.