Husqvarna Automower Not Charging Troubleshooting Tips
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- เผยแพร่เมื่อ 21 ธ.ค. 2024
- In this video we go through the basic items to check if your Automower is not charging when parked in the charging station. Too many times we see people jump immediately to thinking the Automower's battery needs to be replaced or that because the charging station LED is solid green it should be charging. As you will see in this video there are several parts involved in the charging circuit for a Husqvarna Automower and it could be any one of these components that is causing the issue. To figure out which component is causing your mower not to charge you need to start at the source where the power comes from and follow it until it stops. This means starting with making sure that you have the full 28 volts coming into the charging station from the transformer. Then you need to make sure that the charging station is putting out that same amount of power at its charging contacts. After making sure that the charging station is putting out the required power it's time to move on to the Automower and making sure the charging voltage is making it from the Automower's charging contacts all the way through its internal wiring and into the Automower's battery. If you have not viewed our video about errors caused by the charging current supervisor, and happen to have that error come up, all of these components mentioned in this video can be the cause of a charging current supervisor error because it is an error prompted by there not being the required amount of charging amperage reaching the mower's battery. So by learning how to test these components and solving the issue of why your Automower is not charging you are well on to you way of understanding and being able to solve charging current supervisor errors as well.
If you are looking to purchase an Automower, looking for Automower parts & accessories, or in need of tech support, please visit www.roboticmowerservices.com or send us an email at RoboticMowerServices@gmail.com
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This video is brought to you by Robotic Mower Services, LLC. Not only are we an authorized Husqvarna Automower dealer, but we are one of the top Husqvarna Automower dealers in North America for Automower sales, Automower parts, Automower service, and Automower technical support. Our dedication to providing service, parts, and troubleshooting information to the Automower community lead to @Husqvarna naming us the very first winner of their AAP Award of Excellence! This effort we put into supporting the Automower product and Automower customers combined with our hands on real world experience is what separates us from other Automower dealers.
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Thank you for watching!
Brilliant video, I have solved a parking / charging problem thanks to your excellent video. I used the multi meter on the docking station all was fine, even had correct voltage on the blade terminals, the give away was no beep from the mower when manually parking it on dock, it was the 450x burnt out connect just inside the mower body, swapped that, and everything is fine. Thanks to you guys. 😊😊😊
Nice work!
I go to your site for problems with my Husqvarna 420. I have used Robotic Motor Services many times over the past few years, from replacing sensors and defective wheel motors, to testing charging and many others. It has saved me loads, so thank you very much. Being here in the U.K. I cant buy products through you, but I will continue to go to your site if I have any more problems.
Can we give this man a Nobel prize please! 🎉🎉🎉
Hi. Great video. I just noticed that when I put my 310 in the charger for this season it says charging, but when I locked at in in the app it shows that it actually drains. It went down from 13% to 12% to 11%. Then I jerked it out. Now after looking at this I measured things and found out that the harness shows 6,5 volts. Took it apart and measured 27,5 volt at the black and red on the cable at 5:08 minutes in this video. Looking at the harness and cables i could find no fault so I decided to try and measure at the connector at the top off the circuitboard that connects to the cable and I got 6,5 volts there. Faulty board on the charging station?
It could be a number of different things causing the issue. But the only way to narrow it down is by doing some resistance testing.
@@RoboticMowerServices I did your testing and found out that it was 27.5 volt at the end of the cable going into the board and then 6,5v of the connector on the board goin out from the board which is the only step that was not in your video. That makes it logical to assume the circuitboard. Looking at the board it looks clean and all, but I guss it could still be broken...
@@Average-AL Here's another video with info that will help narrow down the issue. th-cam.com/video/uDdUnR_rIAE/w-d-xo.html
@@RoboticMowerServices I managed to borrow power transformer from another Husqvarna user in the neighbourhood and with that transformer it worked. So now I know what the problem was.
Seriously, thank you! Found the little plug was melted under the mower. On tip, get some test cables with crocodile clips, can then hook up mower to charging station and have it upside down to poke multimeter into various plugs! Thanks again!
Awesome! Glad to hear you were able to diagnose it and fisx the issue
very good video, thanks for it...
What if ( video minut 10:00) if the corrent is moving from 1100mA to 200mA every second, is't the powersupply?
315x
Charging station 28V. Put mower in charger I hear 2 chirping sounds. Pull mower out a little to test mower contacts. I still get 28v on mower. Screen says "Mower Blocked 5 min count down. Gets to 3 mins says" mower shutting down" screen goes dead. Bought mower as second owner. However, it has never been used. Appreciate any help!
Thanks a lot, than was very usefull!
Red cable was cut at the connector attachment
Batterry is fullt empty, hope it can recover from that state.
Hi great video. I have a negative current on my charge, what could be cause of that
Hi, have the same problem. Negative current while it is supposed to be charging, but it's not. Did you find the cause? Thanks!
This is my problem also
I solved the negative current charge on the information window by hitting the gold contacts in the charger that make contact with the mower with 60 grit sandpaper. I noticed that the continuity from the charger to those contacts was intermittent. I cleaned them up and they were good to go
I ordered both the harness and charging plates. When I first accessed the harness, it had a small bubble and wouldn't come apart. So I figured that was it. However, when I changed the charging plates, I also found that one of those connections had corroded to failure and was no longer connected. Needless to say, it was good to address it all. Everything is charging now and appears normal.
That is the best way to do it. Replace both parts at the same time
Very helpful thanks. My robomower though is running out of charge before returning to the charge station, it doesn’t seem to know when it’s battery is run down.
Have you tried adjusting your "Find Charging Station" settings? Here is a video explaining these settings. th-cam.com/video/7IrkKXmlCHU/w-d-xo.html
@@RoboticMowerServices Thanks for the tip. After watching your video I was able to check the charge (0 key), I then noticed that the Robot had gone to ‘manual’ so just mowed until it ran out of charge. I’ve put it back to Auto and it now runs properly.
Glad you got it figured out. We've seen a lot of people over the years have that issue because they mistake the secondary area setting for the second zone that hey set up in the mowing area
I found the video very helpful thanks. I hadn’t switched on the power switch on the automower itself
You're definitely not the first person to miss that
Thank you for the videos. You just save me so much time, energy and money.
Awesome to hear! Thanks for commenting
Thank you very much. Very informative. I managed to fix my charger and the automower is charging now. Appreciate your help.
Awesome! Glad we could help
Hey buddy, thanks so much for the video. It's very helpful. I'm dealing with an issue that says my charging station is blocked. It's actually finding the station just fine. It's hitting the charging contacts properly. I think I'm going to find that there is a problem with the charging contact plug that you showed around 11:49.
I've got a negative current -150mA... What could that be?
This is my problem also
What model mower?
What model mower?
315x from 2018@@RoboticMowerServices
Its now working 50% of the time, now it drives in, parks for 30 sec and out again. Sometimes it stays in and loads just fine, sometimes it eventually stops entirely after few tries.
When i put in in manually now, it works fine
I do not have an original Battery at the moment though...
Same problem here. Mine's a 430 xh. In the end I noticed poor continuity from the gold contact bars on the charging head back through the low voltage wire. I scrubbed the gold contact bars on the charging head with 60 grit and problem solved
Hey buddy I've a power that go 21.6 V as output but in my charging plate for my automower 305 I see 21.2 V. Automower is saying that is charging but in real it's not. Is the Voltage correct? What could I check? I've changed my battery 1 year ago and till now was working perfectly
How many amps should it be charging at? Mine charges at about 1.7 a for about twenty minutes and then it begins to drop gradually to zero and it doesn't charge after and doesn't leave the charger.
Thank you for a great video. In the last couple of days I had a problem with charging my 315x. It happened two times that the mower returned to the base but after couple of minutes returned a little bit back and stopped in front of the base with "charging system problem" error. At first I thought that power adapter is gone, but after watching your video I checked all the steps and find out that voltage at the base is correct (28V) but when I manually plug in the mower the voltage on the base pins is still 28V (and not 18V as you explained in the video). In the menu is visible that mower is not charging since is shows Current -143mA. After that I switched the mower off and then back on (as the app suggested) and it started charging with Current ~1100mA. I suppose that the wiring is fine and that the problem could be the battery since it has 6530 charging cycles. What are your thoughts on this? Thank you very much for your help.
I got this error again the same day I wrote this comment. After that I checked again everything and noticed that the cable which goes inside the mower is bend by 90°just after the connector. I straightened it by hand and put it back inside and for now is working couple of days without any problem. Maybe there was just a minor connection problem with that cable.
This video helped me find a problem with my charging wire and saved me hundreds of dollars. Thanks!!
That is awesome! Glad we could help!
Hi there my info is saying
20v
Charg lvl -1
Charg 6ma
Temp. 9,6
Capacity 2600mah
Has been charging 2days now with nothing happening. Is my battery dead or? Have checked the overheating cabel thing. And cleand charging ports
Good morning, I have a 330x robot and high voltage at home above the 240v set by the charger, it peaks at 255 per cent, I assumed that this would cause a breakdown in the transformer charger, but what happens is that it kills the batteries. Has anyone had this happen to them? Can batteries die from high voltage? thank you very much
Hi. Great video. I've got the problem of The mower entering, then making a tone and then 2 seconds later making the disconnected tone shown a 7:20. The led goes off for a minute. I opened up the charging station took out the board and cleaned it. Everything else looks OK. But the same problem is happening. What else could it be? Is it definitely in the station or could it. somethibg inside the mower? The voltage on the connector s is correct. Thanks.
Just to follow up... I eventually tracked down the solution to this problem. It was the cable between the transformer and the charging station. I'm not sure what was wrong with it but when I switched in a new cable everything was back to normal. So the error of the green light turning off to no light as shown at 7:20 Can also actually be the power cable for any others that are looking for solutions.
Hi guys.. Just found your youtube channel, and i was trying to figure out what is wrong with my mower.
I have a Husqvarne 315, and over the winter my battery has gone empty, when i came to the charging station it was blinking green, and when i put in the mower, the power button on the mower started blinking green, but it's not charging, have you guys seen that fault before???
My chargin station shows 27.5V. Is that ok?
I had a software and hardware update done to mine last year around this time. Ever since I got it back it hasn't been the same. What it does now is goes out to mow, returns to charge, back out to mow, but then at the end of that charge cycle I get an error message on the app saying "charging system problem". Has anyone else experienced this?
Check out this video: th-cam.com/video/Ux_zt4X1CFU/w-d-xo.html
BUT now instead of replacing the main board like mentioned in this video, get the software updated to the newest version which will solve this issue if everything else is functioning properly.
@@RoboticMowerServices thank you. Husqvarna did send me all the new harnesses and charge plate assembly which did not help the problem. I will take it in to the dealer again for the latest update as I said before ever since I had the last update it's never been the same.
you're the best! thank you.
thanks good video
You're welcome
I have info current -12 mA what Can Bé thé Reson