We're sorry that you are not seeing a good wear time on your pouch! The best resource to help with this issue would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Same for me constantly leaking my pouch is supposed to last three days, only once have I achieved three days, I had an operation two months ago, so it was a big shock ending up with emergency ileostomy. At first it leaked mostly nighttime so my sheets were constantly in the wash I put kitchen roll in my pants just incase it leaks and I’m constantly checking to see what’s happening It’s going to take me a long time to feel confident with my stoma pouch
Hi! We would love to help with your leakage issue! If you can share the country you live in, we can provide the contact details for our Customer Services team. If you prefer to reach out yourself, you can find a list of all offices and distributors on our website, www.hollister.com/en/wheretobuy. Thank you!
My brother needed a bag after 4 surgeries from a hit and run accident, at Hopkins for 2 months. It's all new for him and us. The nurses at rehab replace the bag 2 or 3 times a day, don't have the right supplies, and started blaming him. One nurse had 24 patients one day, another day it was 14 patients per/nurse. We were afraid of infection. We called for a meeting with doctors, nurses, physical therapy, admin people, social worker, and it was good. They are very overworked, with no beds in hospitals and caregiving facilities. Patience is needed, but we're learning about supplies, etc. Seeing all the support, answers to questions, and tips are great.
Hi! Our Secure Start Services team can help you the ostomy guidance and tips for your brother. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Does taking a shower loosen the bag
Hi Rebecca, our bags are designed to be used in the shower.
That happened to me twice😢😢 I can usually only get my Pouch to not leak for 2 days at the moat. Mostly don't go out much anymore
We're sorry that you are not seeing a good wear time on your pouch! The best resource to help with this issue would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456.
If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Same for me constantly leaking my pouch is supposed to last three days, only once have I achieved three days, I had an operation two months ago, so it was a big shock ending up with emergency ileostomy. At first it leaked mostly nighttime so my sheets were constantly in the wash
I put kitchen roll in my pants just incase it leaks and I’m constantly checking to see what’s happening
It’s going to take me a long time to feel confident with my stoma pouch
Hi! We would love to help with your leakage issue! If you can share the country you live in, we can provide the contact details for our Customer Services team.
If you prefer to reach out yourself, you can find a list of all offices and distributors on our website, www.hollister.com/en/wheretobuy. Thank you!
My brother needed a bag after 4 surgeries from a hit and run accident, at Hopkins for 2 months. It's all new for him and us. The nurses at rehab replace the bag 2 or 3 times a day, don't have the right supplies, and started blaming him. One nurse had 24 patients one day, another day it was 14 patients per/nurse. We were afraid of infection. We called for a meeting with doctors, nurses, physical therapy, admin people, social worker, and it was good. They are very overworked, with no beds in hospitals and caregiving facilities. Patience is needed, but we're learning about supplies, etc. Seeing all the support, answers to questions, and tips are great.
Hi! Our Secure Start Services team can help you the ostomy guidance and tips for your brother. You can contact them at hollisterteam@hollister.com or 1.888.808.7456.
If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.