the solution is to first put the adapter in the computer, then turn on the headphones and hold the power button and the mute button to enter bluetooth mode, then hold only the mute button and it will connect to the adapter
I know how switching from bluetooth mod to lightspeed so there is no need to write about it, I have done this operation a bunch of times and nothing helps, I have been using a different headset for a long time
First video that actually helped me. So you can change modes (green or cyan). When in the mode, you can put it to pairing mode (holding power + mute buttons simultaneously). When it starts flashing it means it’s ready to pair. If dongle is connected then it pairs in 2 secs. Perfect. Wasn’t working on my PS5 and I couldn’t understand why 😂 thanks
@@obadjanicho3192 this cannot be fixed in any way, because only one adapter goes to this headset, only the bluetooth connection remains, it can be turned on by pressing the microphone off button, the indicator will change color to dark blue
@@felipemoreira2560 hi, if the adapter that came with this headset doesn't work for you, then there's nothing you can do about it, since Logitec does not produce a separate adapter for this headset, in fact there is one adapter for one headset, even if you contact Logitec technical support, they will tell you the same thing. all you have to do is use the Bluetooth headset
Pudiste solucionarlo? , me pasa igual funciona el bluetooth pero al conectar a la pc , no suena nada , adicional mi pc reconoce al conectar el USB pero el audífono no suena , y cuando presiono el subir y bajar volumen tampoco reacciona la pc
@@alpha2475 Pudiste solucionar el problema? El dia de hoy llegaron mis g435 y presenta el mismo problema, ya he realizado todos los tutoriales que he encontrado y no logro emparejar el dungle con las diademas, se queda el color cyan titilando. Por bluetooth funciona bien pero la idea era usar la diadema en dos dispositivos, creo que voy a pedir reembolso por amazon.
@@froschstar4822 its so ridiculous man, spent hours trying to fix it and ended up realizing there is no legit no way, so I decided to buy a Bluetooth adapter which should come on Friday so i can just use Bluetooth instead with my desktop pc
@@Dulge trust me bro try to send headset back dont buy Bluetooth. The quality of the bluetooth sound was so bad with me. Im sending it back and getting other headset its so disrespectful from Logitech. You get something cool and it breaks in 1 day
@@froschstar4822 yeah the pain, especially from Logitech, didn't expect this from them. I feel like I'm going to use Bluetooth for other stuff anyway but i cant return it since i don't have the receipt being it was gifted to me as a present, i switched headsets with my bro and its working haha (we got the exact same headset as a present) im sure it'll stop working tomorrow hopefully not (fingers crossed)
Hi, the Bluetooth for this headset of mine works but I can’t seem to connect it to my pc anymore. The cyan light keeps blinking and there’s no sound coming out from the headset. I managed to get it work on my pc just few days ago and now it stopped working. Can you help?
Pudiste solucionarlo? , me pasa igual funciona el bluetooth pero al conectar a la pc , no suena nada , adicional mi pc reconoce al conectar el USB pero el audífono no suena , y cuando presiono el subir y bajar volumen tampoco reacciona la pc
@@patrickjones6309 Since the dongle is not sold separately, there remains an option either to use the bluetooth or buy another headset, as an option, you can hand over this headset under warranty and get a new one.This malfunction is marriage
Bonjour à toi merci tu viens de me sauver j'avais un problème avec le casque j'ai le même que toi et j'ai recopié ta méthode et ça a fonctionné avec USB je te suis infiniment reconnaissant merci
спасибо ,автор даного ролика гений ,я уже xотел возвращать наушники
ปีที่แล้ว
HI! I followed this troubleshooting. Still nothing, when I hold down the mute button for the connection, the lightspeed mode changes back to bluetooth :( I think my pc and ps4 detects the dongle because i can see I selected the headset on the audio output. I'm losing my mind :( help?
I also could not solve my problem, on the official Logitech website it says that there is no other dongle for this headset, all that remains is to use it via bluetooth
This is my first Logitech headset and also the quietest headset I ever bought. Anyone think its volume is to low like I think? Is all Logitech headset out there have this same low volume characteristic?
@@АлександрМелехин-к3к I'm from Argentina and after 3 days it stopped working, this is really very crazy, I've been looking for solutions and the same thing happens to everyone, the dongle came from the factory failed
Поддерживаю, тоже столкнулся с этой проблемой через неделю после использования. Тупо что нет никакого ручного сопряжения донгла и наушников, большая ошибка, наушники очень нравятся, но не пошло(((
sadly nothing works for me. seems like the headset cant connect to the dongle for some reason. my pc recognizes the dongle but it just doesnt produce any sound at all. bluetooth works fine tho but it doesnt sound as good. need help lol
@@pablocastillo8017 unfortunately i still haven't found any solution for it. Let's keep in touch thru this comment and let each other know if we find one haha
Всем дорого дня. Купил наушники специально для PS4 и не получается соединить. PS4 все видит соединение, но звука нет. На ноуте и телефоне подключал все работает. PS4 выдает "Система PS4 не поддерживает аудиоустройства Bluetooth". Может кто то сталкивался с таким вопросом подскажите ?
can change the bluetooth receiver, I had a microphone working through the built-in motherboard, or in the Windows settings I changed it to the headset microphone
казалось бы хорошие наушники но такая тупая проблема с ними что китайские копии работают с радиоканалом лучше чем оригинал, обидно за потраченые деньги
@@АлександрМелехин-к3к Хм, возможно вы просто не переключили режим с Bluetooth на Lightspeed, Что бы это сделать, просто нажмите один раз на кнопку включения загорится зеленый индикатор - bluetooth, Затем зажмите кнопку включения и загорятся синий - Lightspeed Возможно в этом проблема
of course, the difference in the operation of microphones and sound delay, for bluetooth, the delay will be higher and the microphone will work without noise reduction
@@radkovolgyi3381 I won't tell you about this, since I've already switched to wired headphones from fiio, so look at the official website of the logs, whether they are supported by this program or not
Как-то не особо понятно, что произошло в видео. Столкнулся с этой проблемой спустя 1.5 года использования, раньше всё работало прекрасно, но теперь пашет только bluetooth. Зажать кнопку включения и кнопку микрофона - это одно из первых моих действий, затем сброс настроек, ничего из этого не помогло. Проблема актуальна как для моего компа, так и для ноута, потому дело именно в наушниках и в ресивере, который, кстати, определяет система. Они просто не хотят соединяться, хотя раньше это прекрасно делали. В интернете везде пишут банальное "зажать кнопку микрофона чтобы переключить режим", что годится только для тех, кто только купил наушники и ему лень открыть инструкцию
@@radkovolgyi3381 My headset never worked on the radio channel, I wrote in support of the logitec, they replied that one such headset is supplied with one adapter and the other can not be found to it, so I used headphones on bluetooth
@@amatyomiwq3403 нет, я писал в поддержку Logitech, они сказали, что для одних наушников только один ресивер, поэтому остается пользоваться толькоBluetooth режимом или по проводу
Si vous avez le même problème que moi pour le USB alors vous devez l’envoyer au SERVICE APRÈS VENTE il vous résoudront le problème du casque en 3 - 5 jours chez darty si vous l’avez payer là bas Donc en bref le USB EST HS ET N’EST PAS RECONNUE SUR L’ORDINATEUR !
I bought this headset on Aliexpress, and there are certain problems with this, since you need to send the headset at your own expense, it's not very convenient
the solution is to first put the adapter in the computer, then turn on the headphones and hold the power button and the mute button to enter bluetooth mode, then hold only the mute button and it will connect to the adapter
I know how switching from bluetooth mod to lightspeed so there is no need to write about it, I have done this operation a bunch of times and nothing helps, I have been using a different headset for a long time
this helped me, thank you
omg, thanks bro
tq so much my bro!!
@@АлександрМелехин-к3к I did this and have no sound coming from the headset..
First video that actually helped me. So you can change modes (green or cyan). When in the mode, you can put it to pairing mode (holding power + mute buttons simultaneously). When it starts flashing it means it’s ready to pair. If dongle is connected then it pairs in 2 secs. Perfect. Wasn’t working on my PS5 and I couldn’t understand why 😂 thanks
my pc recognizes my adapter and it even tells me that its reproducing audio... but my headphones are quiet asf
It happened to me, the only had to do, clean the USB adapter with alcohol and then plug it in again, it worked for me, I hope it help you.
@@DiegoAngelGomezMonteroclean it with alcohol?
@@DiegoAngelGomezMontero isopropílico?
@@agustinschiavi4411 yep
Got the same issue
Flashing cyan blue light
The computer recognized the headset when the adapter is plugged but the headset kept flashing cyan light.
You got to solve it? I have the same problem
no still using bluetooth mode only, fk this headset@@clasif1cated462
@@clasif1cated462how did you fix that?
@@clasif1cated462 did you find anything?
Thank you so much I watched like 4 videos before this and none worked but his helped🙏
thanks for the solution brother... the same issue was with me and approx 1 hour to figure out but could not help anything then found your video
I am glad that my video helped you in solving the problem
my lightspeed connection doesnt work how to fix?
@@obadjanicho3192 this cannot be fixed in any way, because only one adapter goes to this headset, only the bluetooth connection remains, it can be turned on by pressing the microphone off button, the indicator will change color to dark blue
Hi, I didn't understand the video very well, my headset is only working via bluetooth, can you help me?
@@felipemoreira2560 hi, if the adapter that came with this headset doesn't work for you, then there's nothing you can do about it, since Logitec does not produce a separate adapter for this headset, in fact there is one adapter for one headset, even if you contact Logitec technical support, they will tell you the same thing. all you have to do is use the Bluetooth headset
Im facing the same issue, the cyan light keeps on blinking. Bluetooth mode works fine though.
Pudiste solucionarlo? , me pasa igual funciona el bluetooth pero al conectar a la pc , no suena nada , adicional mi pc reconoce al conectar el USB pero el audífono no suena , y cuando presiono el subir y bajar volumen tampoco reacciona la pc
@@alpha2475 Pudiste solucionar el problema? El dia de hoy llegaron mis g435 y presenta el mismo problema, ya he realizado todos los tutoriales que he encontrado y no logro emparejar el dungle con las diademas, se queda el color cyan titilando. Por bluetooth funciona bien pero la idea era usar la diadema en dos dispositivos, creo que voy a pedir reembolso por amazon.
@@alpha2475 pudieron solucionarlo ? me pasa exactamente igual
yeah got this for Christmas yesterday and it worked when i plugged it in, woke up next day and it stopped working
I swear same happend to me
@@froschstar4822 its so ridiculous man, spent hours trying to fix it and ended up realizing there is no legit no way, so I decided to buy a Bluetooth adapter which should come on Friday so i can just use Bluetooth instead with my desktop pc
@@Dulge trust me bro try to send headset back dont buy Bluetooth. The quality of the bluetooth sound was so bad with me. Im sending it back and getting other headset its so disrespectful from Logitech. You get something cool and it breaks in 1 day
@@froschstar4822 yeah the pain, especially from Logitech, didn't expect this from them. I feel like I'm going to use Bluetooth for other stuff anyway but i cant return it since i don't have the receipt being it was gifted to me as a present, i switched headsets with my bro and its working haha (we got the exact same headset as a present) im sure it'll stop working tomorrow hopefully not (fingers crossed)
@@Dulge good luck to you hahahah rip to your brother
thanks a lot bro
it wasnt working and a lot of videos didnt help but yours did
i love u dude u just safed the life of my desk bc if my shitty headset wouldnt work I would break it
Thank u so much it wasn't working and then I found u I really appreciate it
my isn't light speed but you fixed mine thanks bro
Yo dude, thank you so much for this video
Hi, the Bluetooth for this headset of mine works but I can’t seem to connect it to my pc anymore. The cyan light keeps blinking and there’s no sound coming out from the headset. I managed to get it work on my pc just few days ago and now it stopped working. Can you help?
Do you still have this problem? How you fix that pls help me...
@@mazing_0do u still have this problem?
Bro it worked thank you sooo muchh ❤❤
holy cow thank you that actually worked!!
Thx you soooo much I fix it I love your videos
how did this fix it
Thank you so so much, I was afraid I broke my new headset!
THANKS THAT ACTUALLY WORKED
Ngl you saved me thanks man
BRO I LOVE YOU ITS WORKKK OMG
THANK YOU i thought i was cooked and had to buy a new one
worked for me, thanks dude
самый полезный видео ролик, который я видел на этой планете!! спасибо что ты есть❤❤❤
I got the same headphones g435, and it's issue is that My PC recognizes it like they're conected, but there is no sound...
PC only recognize the dongle as G435 headset. it doesn't mean its connected, if its connected the headset just stop blinking
Pudiste solucionarlo? , me pasa igual funciona el bluetooth pero al conectar a la pc , no suena nada , adicional mi pc reconoce al conectar el USB pero el audífono no suena , y cuando presiono el subir y bajar volumen tampoco reacciona la pc
@@alpha2475 нашёл ответ?
i used about 6-7months and it dun recognize its dongle anymore no matter what i try it not working and now i bought blackshark v2
mine is the same way using less than a month
Thank u man i love uuuu❤❤❤❤❤❤❤
So I should connect to the dongle while in bt mode?
No, since the dongle works on a different channel, there will be more delay in bluetooth and the absence of noise reduction of the microphone
So I should just replace it the head set?
@@patrickjones6309 Since the dongle is not sold separately, there remains an option either to use the bluetooth or buy another headset, as an option, you can hand over this headset under warranty and get a new one.This malfunction is marriage
Thank you my friend
Bonjour à toi merci tu viens de me sauver j'avais un problème avec le casque j'ai le même que toi et j'ai recopié ta méthode et ça a fonctionné avec USB je te suis infiniment reconnaissant merci
comment ta fais j'ai fais pareil sauf que sa marche pas
спасибо ,автор даного ролика гений ,я уже xотел возвращать наушники
HI! I followed this troubleshooting. Still nothing, when I hold down the mute button for the connection, the lightspeed mode changes back to bluetooth :( I think my pc and ps4 detects the dongle because i can see I selected the headset on the audio output. I'm losing my mind :( help?
I also could not solve my problem, on the official Logitech website it says that there is no other dongle for this headset, all that remains is to use it via bluetooth
This is my first Logitech headset and also the quietest headset I ever bought. Anyone think its volume is to low like I think? Is all Logitech headset out there have this same low volume characteristic?
I think this is more due to the fact that this is a wireless headset, since the underwater one is many times higher in volume and the sound is better
hold volume up and mute for couple of seconds to unlock the 100db mode. it's in the user manual
read the manual!
I have THE EXACT SAME ISSUE
I have got it replaced 3 times.
All the three just connect for 1 day and then dont connect anymore
I stopped working after 3 days, bought on Aliexpress, I won't buy there anymore, it's better to buy in my city
@@АлександрМелехин-к3к I'm from Argentina and after 3 days it stopped working, this is really very crazy, I've been looking for solutions and the same thing happens to everyone, the dongle came from the factory failed
@@zamuraiatomico what are u guys for real? Mine just arrived
I had the same issue. Got a replacement,the new one worked for a couple of days and got the same fault.
@@marcotuliorochaperei so what are u using sir on your pc or laptop ?
my g435 works perfectly with the adaptor and the blue tooth so idk
it might be late but did u find a sollution
Поддерживаю, тоже столкнулся с этой проблемой через неделю после использования. Тупо что нет никакого ручного сопряжения донгла и наушников, большая ошибка, наушники очень нравятся, но не пошло(((
сдали обратно ?
@@ckarnem9279 на алике заказывал, открыл спор, вернули деньги
@@dmitriynaumov8948 на озоне заказывал,вернут деньги?
@@ckarnem9279 ну тут я не могу ничего сказать, не сталкивался
@@ckarnem9279 вернули? и сколько вы успели попользоваться?
sadly nothing works for me. seems like the headset cant connect to the dongle for some reason. my pc recognizes the dongle but it just doesnt produce any sound at all. bluetooth works fine tho but it doesnt sound as good. need help lol
Ey, u fix that? I have the same error
@@pablocastillo8017 unfortunately i still haven't found any solution for it. Let's keep in touch thru this comment and let each other know if we find one haha
Всем дорого дня. Купил наушники специально для PS4 и не получается соединить. PS4 все видит соединение, но звука нет. На ноуте и телефоне подключал все работает. PS4 выдает "Система PS4 не поддерживает аудиоустройства Bluetooth". Может кто то сталкивался с таким вопросом подскажите ?
my g435 se mic not work when on bluetooth mode, any solution sir?
can change the bluetooth receiver, I had a microphone working through the built-in motherboard, or in the Windows settings I changed it to the headset microphone
Thank you so so so much bro❤
Mine doesn’t work bro , the wireless adopter is not pair with it own
Bro, did you get it fixed? The advice in the video didn't work for me, I don't know what to do.
I have same issues tried everything,mine works only using a bluetooth dongle 🥴
Broo omgg thank you so much this helped mee
bro u are the best
Спасибо большое брат
кароче кто не понял просто нажимайте на кнопку микрофона
THis didnt work , even tho It shows the light that it is connected and shows that the mic is picking audio over lightspeed . any solutions
clean the usb adapter with alcohol or paper, it worked for me.
@@DiegoAngelGomezMontero ok i’ll try
@@DiegoAngelGomezMontero Sadly it didnt work
@@ibrahimbilal5096 sorry bro
@@DiegoAngelGomezMontero Thanks for triying to help
ребят,у меня у одного звук в наушниках какой то тихий,на 90 в винде слышно,как на 30 на предыдущих за 2к
да такая же проблема ты её как то решил ?
@@Hlebus-jn6ri не,просто прибавляю звуки везде
can give me name program you can see battery charge ?
@@ahmedashraf9938 This is not a program, but in Windows 11 itself there is such an opportunity to see the battery level in the Bluetooth settings
а что делать если ты подключаешь звукоприемник а комп его не видит и звук идет из самого компа?
you are godd
thanks for helping mee
OOOOHHHHH THANK YOU BROOOOO
Выражаю огромную благодарность автору этого ролика
Старина, ты писал что под амбишурами есть reset а где именно??
На левом наушнике вроде как, там маленькое отверстие, под иголку от лотка сим-карты, можно снять амбюшуру и посмотреть
lowkey wish there was cc but of course not
W method thank you very much
me avisas si lo solucionas tengo exactamente el mismo problema y no se que hacer no tengo ni 2 meses con los audifonos y ya se daño
unfortunately there is no solution to this problem, only a replacement under warranty or be content with a bluetooth connection
now the sound doesnt work :(
У меня почему наушники выключаются переодически, есть фикс какой то?
они отключаются после 30мин бездействия, чтобы экономить батарею.
Life saver! hahaha thanks!
казалось бы хорошие наушники но такая тупая проблема с ними что китайские копии работают с радиоканалом лучше чем оригинал, обидно за потраченые деньги
Наушники хорошие, но вот брак большой, пользуюсь по блютус, менять не собираюсь, слава Богу работают хоть так
Я бы тоже пользовался по Bluetooth, но микрофоны по нему работают хуже.
И ещё недостаток данных наушников, то что громкости не хватает
@@АлександрМелехин-к3к они детские, вот и громкость на 85дб
@@АлександрМелехин-к3к там ограничитель, вроде микро + кнопка увеличения громкости, убирает его
OMG you're a GODDD
I have a question. Is the receiver from 2 different G435 handsets compatible?
Нет
Obrigado, funcionou, eu já estava desesperado já, obrigado Brazil
pois me diz ai como tu fez kk
NICEEEE, TNKSSSS BRO
Этот адаптер корректно работает только на usb 2.0, я хз почему но от usb 3.0 он просто здыхает через пару недель
Он сначала стоял у меня на прямую в материнку через usb 2.0, это для китайцев я вставил его в разъем спереди, чтобы они видели, что он не подключается
@@АлександрМелехин-к3к Вы с алика уши заказывали ?
@@rui9974 да
@@АлександрМелехин-к3к Хм, возможно вы просто не переключили режим с Bluetooth на Lightspeed, Что бы это сделать, просто нажмите один раз на кнопку включения загорится зеленый индикатор - bluetooth, Затем зажмите кнопку включения и загорятся синий - Lightspeed Возможно в этом проблема
@@rui9974 я знаю как переключать режимы с блютуз на lightspeed, да и я давно их уже вернул обратно продавцу, и купил проводные от fiio
От души брат, здоров'я и щастя тебе в жизни, лучший человек
is there any difference between using BT or lightspeed?
of course, the difference in the operation of microphones and sound delay, for bluetooth, the delay will be higher and the microphone will work without noise reduction
@@АлександрМелехин-к3к which is better?
On logitech ghub is no working this headset is not compatible or what?
@@radkovolgyi3381 I won't tell you about this, since I've already switched to wired headphones from fiio, so look at the official website of the logs, whether they are supported by this program or not
No, it is not compatible with ghub, they say it in their website
Spasibo bratishka
Как-то не особо понятно, что произошло в видео. Столкнулся с этой проблемой спустя 1.5 года использования, раньше всё работало прекрасно, но теперь пашет только bluetooth. Зажать кнопку включения и кнопку микрофона - это одно из первых моих действий, затем сброс настроек, ничего из этого не помогло. Проблема актуальна как для моего компа, так и для ноута, потому дело именно в наушниках и в ресивере, который, кстати, определяет система. Они просто не хотят соединяться, хотя раньше это прекрасно делали. В интернете везде пишут банальное "зажать кнопку микрофона чтобы переключить режим", что годится только для тех, кто только купил наушники и ему лень открыть инструкцию
Поздравляю, твой ресивер сломался. Неси обратно в магазин если осталась гарантия, мне к сожалению не повезло, покупал на Алиэкспресс...
@@SORYANICH Я тоже на Али брал)
I have the exact same issue , found the solution yet . PLEASE !!!! I need it .
@@SORYANICH How to get another dongle as my warrenty is gone
@@ibrahimbilal5096 I solved this problem very simply - I smashed the USB against the wall
i have a solution
i don't know but "XMP" couses this problem,
change XMP settings in bios while headphones on
did you get it that way?
can you please explain clearly
@@devSalles yes
@@MrBasith same process with "how to overclock your ram"
i have same problem i don't no why is not working you have a discrod bro do a call and tell me how to connect on the ligthspeed
@@radkovolgyi3381 My headset never worked on the radio channel, I wrote in support of the logitec, they replied that one such headset is supplied with one adapter and the other can not be found to it, so I used headphones on bluetooth
@@АлександрМелехин-к3к what a piece od shit reale don't work dis yeah? Why i byť this shit
@@АлександрМелехин-к3к finnaly my is workin on dis
Thankyou so much bro
Hold the mute button after
Та же самая проблема, получилось решить?
@@amatyomiwq3403 нет, я писал в поддержку Logitech, они сказали, что для одних наушников только один ресивер, поэтому остается пользоваться толькоBluetooth режимом или по проводу
managed to find a solution?
with my headset, I could not find a solution, and I returned it to the seller, now I use wired headphones from FIIO
Пиздец уже хотел выкинуть их но наткнулся на твой гайд очень сильно помог
thank you bro i fixed
саня помоги в дискорде наушники перестали работать такая же проблема
Пробовали через блютуз подключать?
У меня проработали 9 дней и потом перестали видеть донгл
Thanks dude
It keeps flashing cayan doesnt commect to dongle pls help
dongle stopped working, nothing can be done about it, only exchange the headset under warranty, you can find out on the Logitech website
Thxxxxx
brooo l love you
i have that headset too😃☺
Ue mine lasted around 2 weeks before the dongle wat like eat skittles I'm out
Thanks👌👌
thank you so much!!!
thank u brooooooooo!
Привет, ты решил эту проблему?
@@fus1682 здравствуй, нет, уже давно сменил наушники
Thank you so much❤
спаситель
герой
💗💗💗💗💗💗
Si vous avez le même problème que moi pour le USB alors vous devez l’envoyer au SERVICE APRÈS VENTE il vous résoudront le problème du casque en 3 - 5 jours chez darty si vous l’avez payer là bas Donc en bref le USB EST HS ET N’EST PAS RECONNUE SUR L’ORDINATEUR !
I bought this headset on Aliexpress, and there are certain problems with this, since you need to send the headset at your own expense, it's not very convenient
u save my life
Инпут лаг сильно заметен через блютуз?
Да
да
thanks i love youuuuuu
Thanks so much you very cool
thx man
I fuckk long love uu bro this also works on pc
life saver!