Hi Alice, thanks for contacting us. We have not found this to be the case, that it is hard to reattach the arch to the Doona. If you have not fixed it yet, please email us at info@doona.com so we can see a video of what is happening with your canopy clip and stay/arch.
Please help me. I also cannot get the snap back into the holder easily like the video is showing. I have tried for over two hours and I think I am pretty strong.
@@ShahreenTaniaHossain I love how they said "we have found this not to be the case" like all the people aren't here to figure this out. I actually broke my first one trying to fit it in, and had to re order one.
Okay, I WAS fighting for my life but I was doing it wrong. Once I sat on the floor and literally mirrored the video it was absolutely that easy to put on. So if it’s not going in nicely it’s probably backwards
I’m literally drenched in sweat trying to get this shit back on
😂😂this is too funny but I feel you
Hi @AlyssaLovejoy, did you manage to get it off?
The canopy does NOT snap back into the holder this easily, it’s extremely difficult
Hi Alice, thanks for contacting us. We have not found this to be the case, that it is hard to reattach the arch to the Doona. If you have not fixed it yet, please email us at info@doona.com so we can see a video of what is happening with your canopy clip and stay/arch.
Did you solve it? I have the same problem
Currently looking up how to snap this back in when it took all my force and some to get it out
Please help me. I also cannot get the snap back into the holder easily like the video is showing. I have tried for over two hours and I think I am pretty strong.
@@ShahreenTaniaHossain I love how they said "we have found this not to be the case" like all the people aren't here to figure this out. I actually broke my first one trying to fit it in, and had to re order one.
Okay, I WAS fighting for my life but I was doing it wrong. Once I sat on the floor and literally mirrored the video it was absolutely that easy to put on. So if it’s not going in nicely it’s probably backwards
Thanks for the comment!!
Can you change the canopy of the classic doona ?
Yes, of course. Contact your local distributor to buy spare parts: www.doona.com/store-locator
Se me rompio esa platico que meten, saben dónde lo puedo conseguir?🥺
Hi, contact your local distributor and they can sell you a replacement one! www.doona.com/store-locator
Omg happened to me to! Was opening brand new box and hinge just broke.. had to go to their website and buy Hold and Stay kit for $25 plus shipping
High Quality