My mac doesn't do any of the above when I have the turntable and the bluetooth dongle attached. Spent hours trying to follow the video. No results at all.
HI can you plz email our official support team 3dmakerpro@service.com they will be happy to help asap.
Same problem with Windows 10 Pro. Wireless connections are always a pain, was it so complicate to add a cable too?
With usb dongle work fine, but eith mole scanner the turntable menu disappear, please fix it. @3dmakerpro
Automatic point cloud cleaning (see 5:19) should be further improved in later versions. Precision of the scanner as claimed - especially when using automatic turntable - is more then questionable.
Every device they offer is the same. Over hyped and let down by the software.
HI, thanks for your feedback, we will definitely continue to improve this part.
how ? half my kit has not arrived and the Seal 3D Scanner i do have I want to return as it wont connect to Mac Big SUr and Iphone iOS17@@3dmakerpro
When i plug in my bluetooth dongle in it gives me a driver error in bluetooth settings and I cant get the multi axis turn table to show up in JM Studio. Also how come we cant screen shot in JM Studio?
Same problem here...i will see turntable_0000027 device in bluetooth list but it won't eventually connect
Max object size to scan with turntable? Are you planning to release api?
Tiny, from my initial assessment after receiving mine. like 50x75x50 seems to be the largest size model I could see reliably working. Couldn't get a normal tape measure to fit inside the focal envelope.
The turntable doesn't connect to the PC. The plastic is so cheap. Both scanner and TurnTable comes with too short cables. Really annoying.
Turntable doesn't connect on W11, tried for hours without success. USB would have been much more clever solution.
Another product rushed into production without any testing it seems. Box contents doesn't even mention the Bluetooth USB Receiver... Hooking this up actually disabled my scanner from the JMStudio, had to reboot to work, except the turn table does not turn or rotate or do anything....and only available in Easy Mode(It is for Table Scans! Hence the turntable!), the option to turn on or off of the Multi-Axis Turntable disappears when selecting TableScan. The instruction booklet doesn't even know a USB Bluetooth receiver was provided... ...1 more day and then I am returning this...Tutorials state it will do a test of itself, it does nothing, has no error messages, just sits there taking up space....
how did i get the Programm?
you can download JMstudio from our website here: forum.jimumeta.com/home/help/download.html
This really DOESN'T show you how to use the scanner/multi-axis turntable. There is NO instruction as to what the different choices mean, such as what's the difference between the horizontal and vertical entries? What do those numbers mean? If I have a item that fits the turntable diameter, why can't I get a complete scan? How do I fix the notices during scanning of "too close" , etc.???? How about an actual tutorial video please??
Ok so after putting it together, then using it. How do we get it back into pieces to store it back in the box. For safely storage or transport