Hi! I had a link that opened like a "public view link" on Canva, but now I can only access it when I'm logged into the account where I created the design. I need the same link, without changing it, to work again outside of the session, as many people already have the link and depend on it. Does anyone know how to fix this? Thanks in advance for your help!
Are you saying a public view link is not viewable by the public anymore? Canva has had link structure changes but they notified everyone of it in advance and even gave the option to keep the old links, as far as I know. But in any case, if links are not working, I'd reach out to Canva as they're best able to help you with such things.
This was very informative! ❤thank you!
Hi! I had a link that opened like a "public view link" on Canva, but now I can only access it when I'm logged into the account where I created the design. I need the same link, without changing it, to work again outside of the session, as many people already have the link and depend on it. Does anyone know how to fix this? Thanks in advance for your help!
Are you saying a public view link is not viewable by the public anymore? Canva has had link structure changes but they notified everyone of it in advance and even gave the option to keep the old links, as far as I know. But in any case, if links are not working, I'd reach out to Canva as they're best able to help you with such things.
This may be a question for Canva Support. You can reach them here: www.canva.com/help/get-in-touch/troubleshooting/?expanded
My name is Maliha too! :D