Real English for staying at a HOTEL

Want to stay at a hotel in an English-speaking country? Even if it's another country, you may have to speak English at a hotel, because it's the international language of travel. In this video, I'll teach you everything you need to know. You'll learn about the services that hotels here offer, and how to make the most of your stay. I'll teach you sentences you can use to ask for anything you want at a hotel. I'll also teach you the titles of the people that you'll be speaking with. Find out what free services your hotel offers, so you can get value for your money, and also know which services you have to pay for, so you don't spend more than you want to. Learn all the vocabulary and expressions you need here, so you don't need to worry about your English next time you're on vacation or a business trip. All in all, I designed this video to make sure your next stay in a hotel will be an enjoyable one.
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TRANSCRIPT
Hi. Welcome to engVid. I'm Adam. In today's video I'm going to walk you through your stay at a hotel in an English-speaking country. You need to know some vocabulary, you need to know some of the staff you're going to be dealing with, some of the services and amenities, and all of that stuff. So it's a lot of vocabulary, but a lot of things that you probably need to know before you get to the hotel.
So, the first thing we're going to look at is the staff. Who works at a hotel? So, first of all, in some of the more fancy hotels, the more up... High-scale hotels, you're going to have a "doorman". He or she, mostly he, will open and close the door for you, that's why: doorman. Very... Now, I know you're not supposed to say "man", you're supposed to say "doorperson", but in hotels I don't think anybody really cares; we still say "doorman" because mostly it's a man working there. Now, if you drove there, there might be a "valet". A "valet" is a person who will take your car and park it for you. You give him or her the keys, they drive away, park your car. When you're ready to leave, they bring your car to the front of the hotel, you get in, drive off. There's also the "housekeeping" or the "maid". You can call it either one. "Housekeeping" is the same thing as "maid". These days "housekeeping" is a little bit more common than "maid", but they clean your room, bring you fresh towels, etc.
The "porter". The porter will probably be standing outside in front of the hotel. When you pull up in your taxi or your car, he will come, take your bags inside to the front desk. And this person is also like a little bit of a man Friday we call it. He will run around and get things done for you if you need. If you need tickets, he'll go pick them up. If you need some chores run, he'll take your coat to the laundry, all these things. So basically he's a person who runs around doing tasks for the guests. Okay? A "bellhop" will take your luggage from the reception to your room. So you don't have to carry your own bags; that's what the bellhop does. Takes your bags, when you're ready to leave he will come to your room, take your bags downstairs for you. The "concierge". So, the concierge is the person who works in a hotel, and this is the person you go to if you need to arrange outings outside the hotel. If you want a restaurant reservation, if you want tickets to the theatre, sports games, anything you want to do outside the hotel, this person will probably help you organize these things, like tours, he or she or the area will have brochures and information about all the sites in the area, all the tourist attractions, etc. So, "concierge". The "g" sounds like the "s" in "measure". Okay? It's a bit of a French sound. Basically it's customer service. And again, in high-scale hotels, they do a bit more services for you, but most hotels have a concierge.
Now, when you walk into the hotel you will go to the "front desk" or you will go to the "reception" or you will go to the "check-in desk", all the same thing. All of them are located in the lobby of the hotel. So the entrance, the main area of the front of the hotel, you just go to the front desk, you check in. You go to the check-in desk, you go to the reception, all the same thing. Now, if you're in your room and you don't want the maid to come and clean up, don't forget to put that "Do Not Disturb" tag on your door. Okay? We call this a tag. It's a piece of paper, you put it outside your door, housekeeping will not disturb you. They will not knock on your door. Now, basically hotel has "rooms" and "suites". What is the difference? Name only. Most hotels like to call their rooms suites, but if you want to get a little bit more technical, a suite should be bigger. Many suites have a kitchenette. A kitchenette is like a half kitchen. It's not a full-size kitchen, it's not fully equipped. Probably no big stove or dishwasher, things like that, but enough that you can make small meals, snacks, etc.

[@tanjabiberce3627]

I work in a hotel as a receptionist, you explained all part of hotel very correctly and I like that american accent! Best regards from Serbia

[@tanjabiberce3627]

Thank you for everything! Useful, I'm working at hotel, you discribe every part of hotel, now everything is clear for everyone!

[@Naubar]

thanks for sharing real english for staying

[@NimaJafari]

This video is super helpful to everyone who wants to travel to an English country. Thank you very much indeed Adam.

[@mehrojfozilov5704]

you are the best teacher i have ever seen , the way you talk the way you explain is really good and clear! We are appreciate this man , keep doing dont stop Thank you very much

[@aries4132]

I have been to Toronto last week and stayed at the hotel.
I really enjoyed your video. Thank you teacher Adam!

[@joanatimana8762]

I've been to Toronto and stayed at an hotel.

[@saifuddin9782]

The guy explained it very nicely & very simple English...... Excellent

[@Danielquintero1000]

Thanks for helping us. you are amazing Adam.

[@phailinamilakong1020]

The best lesson that you teach us, I just got work from hotel as front deck

[@franloa7678]

Thanks Adam ,great lesson for improving our vocabulary . Best regards from Spain.

[@Jhonnybravoinvest]

You are the best English teacher ever!

[@salfimirza5084]

nice video sir

[@nooriasrary842]

You are a best teacher in the internet

[@natureluc8234]

I'd say one of the best.

[@betsythio9429]

Hi, Adam!
Thank you so much for all your lessons. They help me to teach my students :)
Cheers!

[@marshal333333]

Thanks, Adam! You're a good teacher.

[@celineyann666]

I like your videos. There are a lot of vocabulary to learn from it. Looking forward to watching your new upload.

[@user-kz5oe3kp3r]

Thanks, Adam! You're a great teacher

[@elinasalvatore1521]

I love the way you make everything simple and clear, I really enjoy watching your lessons because of your experience and your sense of humor. The last part of this lesson which is about tips was really funny and helpful. Thanks dear Adam.

[@edvanbomfim6772]

This lesson was simply an impressive moment, many thanks.

[@fanirodina2775]

This one's really usefull, thank you!

[@ashrafsheikho6662]

Many thanks Mr Adam you're brilliant I appreciate your teaching.

[@viktorkoziuk465]

Thanks Adam, bravo ! Good explanation.

[@nikolasmelo9082]

Great.. i am from Brazil.. and I need to learn about How to work in a hotel reception for americans, British and maybe Australians. I used this video to get the vocabulary. Thanks a Lot!!

[@anaschmidt6097]

Thank you Adam. You're great.

[@edvanbomfim6772]

I really was needing this knowledge about this topic, many thanks.

[@CHN-USA]

Thank you for mentioned between hospitality and hospital. I messed up them all the time.

[@ritabrown7364]

"Verizon
Apts

[@dahlia5233]

Thank you so much that was so helpful and informative, i subscribed immediately.

[@2010Tigresa]

Thank you very much for this lesson. Greetings from Uruguay!

[@mohamedmoncefhamzaoui4283]

Thank you so much for all your lessons

[@geomeerable]

Thank you Adam, Highly appreciated..

[@dinameli1431]

Un vídeo genial! muchas gracias!

[@mariateresahumphreys349]

I love your videos! They are so useful! Thank you ,

[@graciamazini]

Adam, you're the best!! Very useful...

[@egorszo4688]

thanks! You have helped me a lot to learn some words related to hospitality

[@TrangNguyen-jp8gu]

It's very helpful for my job at now!! Tks great teacher!

[@shafiahmed1127]

Important lesson for me before i worked in hotels thank you sir Adam you are really nice

[@user-ts6dd3np7w]

Great!! Thank you,
Adam

[@juliocesarlimadesousa9109]

Very useful. Thank you.

[@davidsugarman2227]

Júlio César Lima de Sousa check my channel out!

[@rhatom]

Best teacher ever!! Tip the hat!

[@jackelinebermudez5812]

Excellent video! Thanks

[@adamilviamcisneros4562]

It was really really helpful to watch this video!! Thanks Adam

[@minhminh6555]

Thank Adam, your lesson is extremely helpful :) hope everyone will give him a thumb like if you learn some thing from his video :)

[@zoltancaputo9562]

Nice class, tks for your time! I ll share your channel wit Brazilians friends.

[@gautambatra3344]

Adam, it was really a very nice video. It has covered all the parts. The video has provided me many information and it has helped me up in real too.

[@user-hl1gk7ko3u]

This video was useful for me, because i'm planning to get a job in a hotel! Thank U!

[@mohmedyounes6314]

Thanks a million Adam I found your advice is really polite and useful as well hospitality and giving tip

[@dmytrovalentynovych429]

Thank you! It's really helpful for me now!

[@user-dh2lp5ve3g]

Useful video cheers mate.

[@alexagyemang366]

enjoyed this video, very informative

[@higenildosantana418]

Amazing video, my friend. Thanks.

[@mohamedmfattah]

I like your way of instructing. Keep up!

[@rinaforsyte9682]

Brilliant! Thank you, Adam!

[@raed2178]

Very useful. Thank you, Adam ✌👍

[@adrianavieiradeamorim177]

Thanks for your lesson. Very important for us.

[@gilsandrogomez]

I really appreciate your help this video was very helpful for me. I was in Philadelphia and I did well at the hotel because I saw this video before.

[@huongka8477]

Thanks for your video . Very useful.

[@loveb1790]

Thank you as always. ❤️

[@abrunhosa2007]

Thank you só much. Regards from Brazil

[@Jhonnybravoinvest]

What's up bro thank you so much for the class today.

[@SajjadKhan-eu3nz]

Nice teaching. You touched almost everything.

[@tatianasavenkova877]

Very good! what a great teacher! Thank you!

[@arlenperez3526]

Great video! Very helpful thank you!

[@FaroukFlores1]

It was great! Estuvo muy bueno. Gracias

[@darshanaedirisingha2840]

Thank you Adam from Sri Lanka..

[@salazarslytherin5698]

I really like this teacher. He explains very well

[@NoName-jx1qy]

Nice and clearly explaination :) Thank you so much !

[@milenasantos5544]

Your classes are always amazing! Thanks for helping us

[@dantetrajano4895]

There are always a brazilian in the comments on youtube.

[@terttualavuokila8441]

Very useful words and expressions
Thank you Adam

[@nathaliajessica80]

Very helpful! Thanks

[@johnasker2816]

YOU ARE A GOOD GUY, THANKS

[@inhthuhuong3918]

Your video is so useful. I learned a lot of things from your lesson. Thank you so much^^

[@manuelcollado9804]

So so helpful God bless you.

[@user-gg1fp2du5o]

Excellent ☺️. This English teacher is so good! I support this channel 👍

[@nadjibzabat3382]

you are the best bro...keep it up ...thank you

[@gareemalmalki3334]

thanks. please continue.

[@tomrox8921]

Really good teacher! Thanks.

[@Mbr110]

I never stayed in hotel before, but i think this is important lesson you need to know.
🙏🏻❤

[@user-is9bj9ku1f]

this lesson is very helpful. thank you Adam for you job

[@alicialagos3130]

You are amazing teacher!!! l learned a lot today!!!

[@bouzidsadou3730]

Thank you adam.. veru useful

[@paolaNPBB]

I learn more with you thanks greetings from Mexico :)

[@monland2428]

You are absolutely amazing teacher.

[@davisnguyen4675]

mr. Adam, thank you so much!

[@shoti_galdava]

Thanks, that's was very helpful!

[@carmelove013]

perfect!🖒🖒🖒very informative

[@henyastuti2313]

I like the way you teach. Thank you.

[@thiagob.4706]

More one Great and userfull video Adam,

[@carminefry6385]

Find it very helpful,thanks

[@user-uh8zj1nf4i]

Thank you very much!!!

[@aydagholampour559]

Tank you so much,this video was very useful for me,you’re the best teacher

[@PentalginE]

Thanks a million!)

[@ThisisLiam11]

Thank u for your helpful lesson👍👍👌

[@hapuarachchigepriyadarsane8231]

I truly happy for your work and my pleasure.

[@Gaddemonka]

A love your videos!

[@dr.mahmoudalsayyad8851]

Thanks a lot Adam

[@welcometohokkaidojapan]

Thanks a lots, your way of teaching inpire me !

[@sitinurimamah9861]

Hello I'am from Indonesia. It's really simple explanation but easy to understand,

[@thuriaali5577]

you're my best teacher on youtube .

[@mustafaharbutlu409]

Thank you 😇

[@nhungvu3870]

this viis really useful for me, thank you so much

[@uzairahmad8072]

thank you so much for this informative video. the way you describe things is realy god (y)

[@dinhkhiem]

nice , thanks a lot for this video, i have learned a lots of helpful knowledge.