Attempted this today. First issue, when the old lens was removed, the LCD was firmly attached. Second issue, while trying to gently remove LCD from the lens, I unplugged the LCD from the board. This was due to the electrical tape used to secure the LCD being gummy and in-effective. Read entire comment for resolutions. The second issue was a plus. It led me to placing the lens/LCD lens side up on a heat-safe mat and using a heat gun (a blow dryer should work) and heating the lens to about 140F). Once it reached that temperature, I removed heat and when it dropped to 125F, I applied heat. Without a FLIR or IR thermometer, just heat until it is uncomfortable to touch then remove heat. Once it had been heated for 30 seconds, I was able to get a fingernail in a gap at the top of the LCD and it pried out easily. To replace the LCD, I watched th-cam.com/video/mkytIuXAMvA/w-d-xo.html and did that step then reversed it to reinstall the LCD. The tape was essentially worthless, but I had some Kaptan tape and replaced it with that. Seems very secure now.
Thank you. I fixed my Fitbit charger 2. No problem and I also replaced the band. It is like new. And a lot less expensive. I paid more for the glue then the screen. Very helpful!
How important is the gluing ? I had a difficult time getting everything back together without the display going ga-ga. I finally got it,back together but no glue.
Hi, I have opened up my Fitbit charge 2, but my LCD is fixed to the screen and can't get it off... I pulled slightly but nothing, I don't want to break the LCD. Is there a way to get the screen off the LCD?
I had the same result. I examined the new screen to determine where the LCD edge was, then carefully lifted edges away from the old screen using a Xacto knife. Then proceeded with the video. Note: I thought I damaged the LCD edges slightly however, this had no impact on the Fitbit. Also, there is a top and bottom (left and right) on the screen and you'll want to affix the new screen accordingly or it will not snap in correctly. The bottom has a larger black bottom frame or border.
Thanks for making this tutorial video. Is there some kind of trick to get the actual LCD separated from the plastic cover part? I have two Fitbit Charge 2s and on both the LCD doesn't easily fall free from the plastic cover like in this video. The LCD seems to be attached to the plastic cover in some way like with glue or double-back tape. I tried to gently tug on the LCD ribbon cable but it doesn't budge from the plastic cover at all.
We do offer the service on our website www.joesge.com but the shipping would be very high since you are out of the US. We sell the screen here though. www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts?_pos=1&_sid=d19eb2f91&_ss=r
Where can i get the replacement screen cover from please as my dad gave me his old one with the screen cover cracked i dont want to use it until iv repaired it
I was able to get th screen off the LCD but the LCD was attached to the watch with a Cooper tag. I tried my best to keep it attached, but when I put the new screen on, the tag came loose and now I don’t see anything on the screen. I assume the tag was the key to the connection. I’ve tried to reconnect the tag with no success. Any suggestions?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Great video, but when I take my cracked screen off it is still attached to the LCD. How do you separate one from the other please so I can replace with the new screen. They appear to be glued together. Thanks in advance.😀
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Thanks for the comment. No the process is not the same very similar but charge 2 screen cover is on clips and the charge 3 is with glue and would need some disassembly before opening up screen.This is a common question. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form: www.joesge.com/pages/repair-services Russ C.
My screen and screen protector were stuck together when I took off the protector, and now the screen isn’t lighting up when I push the side button, even though I can feel the vibrations when I press the side button. How do I fix this?
I have the same problem. Screen cover is glued to the screen cover and its not like how it is showed in this video. It doesn't let it go at all. Do I have to break the screen to change the cover now!?
Hiya, same issue here, i bought a replacement screen cover, followed this "guide" and turns out the screen is stuck to the cover? Did you ever find out how to separate the two?
Where can I get a screen, lcd, and battery? My screen is all scratched and recently I’ve been getting moisture under the screen and now all the bars for the time are not showing up. So it’s hard to tell the time. And it’s getting worse and worse to the point I can’t tell the time anymore. Everything else on the screen is good and clear. Also the last couple days I’ve had to charge it every day too, compared to every 4-5 days. Does it pay to replace everything, or just get a new one, or do you have another suggestion? Thanks for your time.
Thanks for the comment. At this point the whole watch is currently damaged you might need to just purchase a refurbished one or a new one, the watch is not meant to be submerged into water at all even though there are seals to protect it, there is still a very high chance water will get through. This is a common issue with the... If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form: www.joesge.com/pages/repair-services Russ C.
@@Joesge hi was changing my sisters Fitbit screen and the same happened to mine the ribbon came away and I can’t remember how to fix it . I’m sure the was a bit of sticky sponge but not sure if it’s there in this one.help please
Where can I buy a fitbit 2 screne repair kit please, my Fitbit is still counting kms / steps / sleep etc but the screne is pixilated and unuseable ? I have had mine over 3 years, the model I have seems to have been discontinued. Thank you in advance.
Thank you much appreciated. Seems everything is designed and built these days to have a limited life. I am considerung buying a basic tracker watch rather than a replacement Branded one like Fitbit. Looking at a swim counter one with a 'reasonabley priced' app. Your response is much appreciated. Thank you.
Help! i removed my cracked screen cover from the FitBit... but now the display is not working. I feel a vibration when pressing the button, and the green lights on the back are illuminated, but no display. What did i do wrong?
Hey Patrick, I attempted this too. I had the same issue. I think I may have pulled on the LCD a little too hard. What I did was follow the other video to replace the battery to learn how to reconnect the LCD. That seemed to do the trick for me.
I have fitbit2 ordered the replacement screen...the whole front came off, including the connecting tape from the watch to the screen,.....can it be fixed?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I was able to do this the first time I replaced it (after two tries) but this time unsuccessful after three tries. :-( The ribbon appears to be inserted, I don't know if it's pinched or what. I can feel it turn on (vibrate) and off when button pushed but no display.
@Joesge Thx. I ended up taking it to a cell phone repair place. I didn't have the right tool, and getting it open each time was difficult. It's great to be wearing my Fitbit again.
Thanks for the comment. Here is a link to our repair parts: www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts?_pos=4&_sid=8ce7402f2&_ss=r If the part you are looking for is out of stock you can enter your email in the "Item out of stock - notify me!" section and you will be notified when this item is in stock. If you would like your item repaired by a professional you can fill out this repair form here: www.joesge.com/pages/repair-services -David P
Thanks for the comment. Here is a video which shows how to replace battery but will also show you how to replace screen at the same time because when battery replacement is needed at the same time it shows how the screen ribbon comes in and out. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form: www.joesge.com/pages/repair-services - Russ C.
Hello! I received a fitbit charge 3 and the screen is blank, even though the side sensor is responsive and the device is charging. I tried doing any reset, connected it to the app but I can't see the tracking number on it. My only solution might be changing the screen. Any thoughts or advice? Thanks.
Thanks for the comment. The issue you are describing sounds like a main board issue because when the unit is not responding and shows some sort of functionality that means the board has an issue with the software side of it. This is a common issue with the Fitbit Charge 3. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form: www.joesge.com/pages/repair-services Russ C.
@@Joesge Thanks for the quick response! I'd have to send it from Romania, and I don't know if the shipping cost would make it worth the money. No idea how much that is though.
My lcd screen doesn't work at all when I try and reset it. the image is distorted for my flex 2 then goes black and, stays permanently black... .what can I do?
@@Joesge I did go swimming with it ob numerous occasions but only a month ago did the Lcd suddenly fade then disappear. What do I do once I take it apart?
Hello! I just changed the screen. But now nothing displays. Did I break it? It’s like it’s not charged- just a black screen…I am charging it now just in case…
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I am assuming a small amount of hand sanitizer on a soft cloth will remove any excess glue? If you are not aware of this, "heads up" I refurbish designer bags, wallets, shoes etc. It works great! This does NOT apply on painted surfaces!!
Thank you for the Comment. No the screens are completely different it material and in size. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form: www.joesge.com/pages/repair-services Thank you. Russ C.
Buy Screen Cover Here - www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts
Buy Glue Here - www.joesge.com/products/silicone-industrial-adhesive-704-rtv-silicone-rubber-seal-black-glue
Pry Tool Here - www.joesge.com/products/electronic-repair-pry-opening-flexible-metal-gb-5a-tools
Attempted this today. First issue, when the old lens was removed, the LCD was firmly attached. Second issue, while trying to gently remove LCD from the lens, I unplugged the LCD from the board. This was due to the electrical tape used to secure the LCD being gummy and in-effective. Read entire comment for resolutions.
The second issue was a plus. It led me to placing the lens/LCD lens side up on a heat-safe mat and using a heat gun (a blow dryer should work) and heating the lens to about 140F). Once it reached that temperature, I removed heat and when it dropped to 125F, I applied heat. Without a FLIR or IR thermometer, just heat until it is uncomfortable to touch then remove heat.
Once it had been heated for 30 seconds, I was able to get a fingernail in a gap at the top of the LCD and it pried out easily.
To replace the LCD, I watched th-cam.com/video/mkytIuXAMvA/w-d-xo.html and did that step then reversed it to reinstall the LCD. The tape was essentially worthless, but I had some Kaptan tape and replaced it with that. Seems very secure now.
It’s so explained very well and the demo is so simple and straight forward. Thank you
Brilliant video and advice. Replaced fitbit screen with recommended tools and now looking as good as new :)
Glad it helped
Thank you. I fixed my Fitbit charger 2. No problem and I also replaced the band. It is like new. And a lot less expensive. I paid more for the glue then the screen. Very helpful!
Thanks for watching. Please like and subscribe for more content like this!
How important is the gluing ? I had a difficult time getting everything back together without the display going ga-ga. I finally got it,back together but no glue.
The Glue is crucial for the watch to be water resistant. The glue creates a seal that helps block water and holds the screen onto the unit.
What is the rate in INR
Thank you so much for this video! Easy to understand instructions. It worked!
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
Hi, I have opened up my Fitbit charge 2, but my LCD is fixed to the screen and can't get it off... I pulled slightly but nothing, I don't want to break the LCD. Is there a way to get the screen off the LCD?
I had the same result. I examined the new screen to determine where the LCD edge was, then carefully lifted edges away from the old screen using a Xacto knife. Then proceeded with the video. Note: I thought I damaged the LCD edges slightly however, this had no impact on the Fitbit. Also, there is a top and bottom (left and right) on the screen and you'll want to affix the new screen accordingly or it will not snap in correctly. The bottom has a larger black bottom frame or border.
Thanks for making this tutorial video. Is there some kind of trick to get the actual LCD separated from the plastic cover part? I have two Fitbit Charge 2s and on both the LCD doesn't easily fall free from the plastic cover like in this video. The LCD seems to be attached to the plastic cover in some way like with glue or double-back tape. I tried to gently tug on the LCD ribbon cable but it doesn't budge from the plastic cover at all.
I have the same issue, my LCD is also stuck to the screen and can't get it off.
I used a utility blade to slowly and gently pry from the top to loosen. No problems
Wish you offered repair for Ontario Canada mine fitbit charge2 just cracked.
We do offer the service on our website www.joesge.com but the shipping would be very high since you are out of the US.
We sell the screen here though. www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts?_pos=1&_sid=d19eb2f91&_ss=r
Where can i to buy the origin screen ? thank's
www.joesge.com/products/fitbit-charge-2-smartwatch-repair-replacement-parts?_pos=3&_sid=4d1da52da&_ss=r&variant=8229902352430
Easy to understand. Now to put it to use. Thank you
Good luck Tom.
Where can i get the replacement screen cover from please as my dad gave me his old one with the screen cover cracked i dont want to use it until iv repaired it
www.joesge.com/products/fitbit-charge-2-smartwatch-repair-replacement-parts?_pos=3&_sid=402a3761a&_ss=r
Buenos días donde puedo comprar el remplazo por favor vivo en Texas gracias
How do I buy?
I was able to get th screen off the LCD but the LCD was attached to the watch with a Cooper tag. I tried my best to keep it attached, but when I put the new screen on, the tag came loose and now I don’t see anything on the screen. I assume the tag was the key to the connection. I’ve tried to reconnect the tag with no success. Any suggestions?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Where can I purchase the lcd screen for a fitbit charge 2?
We currently do not have it in stock, and im not sure of anybody who does.
I have the same problem as last time the lcd ribbon has come out and I’m not sure how to put it back.I can’t find the video I used last time either
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
Great video, but when I take my cracked screen off it is still attached to the LCD. How do you separate one from the other please so I can replace with the new screen. They appear to be glued together. Thanks in advance.😀
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Is this also the same process to change a charge 3 screen?
Thanks for the comment. No the process is not the same very similar but charge 2 screen cover is on clips and the charge 3 is with glue and would need some disassembly before opening up screen.This is a common question. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form:
www.joesge.com/pages/repair-services
Russ C.
From where can i buy the new glass for charge2.?
I Need this repair on my inspire HR, but I can't find the new screen cover. Somebody know where I cand find It?
Im not sure if anybody sells that cover.
Can you give me the link to purchase a Fitbit Charge 2 Cover? How much is the replacement cost? Thank you for the tutorial.
I'm looking for one aswell can't find the cover anywhere
Hi joe
My Fitbit not turning on its charge 2
Thx. What I can do
What happened before it stopped working?
Where do I buy the part for fitbit charge 2 it got a Crack in the window
www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts?_pos=5&_sid=705223dbc&_ss=r
My screen and screen protector were stuck together when I took off the protector, and now the screen isn’t lighting up when I push the side button, even though I can feel the vibrations when I press the side button. How do I fix this?
I have the same problem. Screen cover is glued to the screen cover and its not like how it is showed in this video. It doesn't let it go at all. Do I have to break the screen to change the cover now!?
Hiya, same issue here, i bought a replacement screen cover, followed this "guide" and turns out the screen is stuck to the cover? Did you ever find out how to separate the two?
WoozyPictures nope, completely broke my fitbit 🙃🙃🙃
Where can I get a screen, lcd, and battery? My screen is all scratched and recently I’ve been getting moisture under the screen and now all the bars for the time are not showing up. So it’s hard to tell the time. And it’s getting worse and worse to the point I can’t tell the time anymore. Everything else on the screen is good and clear. Also the last couple days I’ve had to charge it every day too, compared to every 4-5 days. Does it pay to replace everything, or just get a new one, or do you have another suggestion? Thanks for your time.
Thanks for the comment. At this point the whole watch is currently damaged you might need to just purchase a refurbished one or a new one, the watch is not meant to be submerged into water at all even though there are seals to protect it, there is still a very high chance water will get through. This is a common issue with the... If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form:
www.joesge.com/pages/repair-services
Russ C.
What happens if you break the lcd part can it be fixed
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
@@Joesge hi was changing my sisters Fitbit screen and the same happened to mine the ribbon came away and I can’t remember how to fix it . I’m sure the was a bit of sticky sponge but not sure if it’s there in this one.help please
Where can I buy a fitbit 2 screne repair kit please, my Fitbit is still counting kms / steps / sleep etc but the screne is pixilated and unuseable ? I have had mine over 3 years, the model I have seems to have been discontinued. Thank you in advance.
We have a screen cover, but no LCD's unfortunately. The charge 2 is pretty rare to find parts now a days.
bit.ly/35WgVuu
Thank you much appreciated. Seems everything is designed and built these days to have a limited life. I am considerung buying a basic tracker watch rather than a replacement Branded one like Fitbit. Looking at a swim counter one with a 'reasonabley priced' app. Your response is much appreciated. Thank you.
How do you replace the heart rate reader in a Fitbit charge 2
Do you have to use the B7000?
We use cold press glue now. B7000 can do the job though
Do people actually watch the video before commenting / asking questions ? LOL
Help! i removed my cracked screen cover from the FitBit... but now the display is not working. I feel a vibration when pressing the button, and the green lights on the back are illuminated, but no display. What did i do wrong?
Hey Patrick, I attempted this too. I had the same issue. I think I may have pulled on the LCD a little too hard. What I did was follow the other video to replace the battery to learn how to reconnect the LCD. That seemed to do the trick for me.
@@geonguyen8100 thanks! i didn’t think of that... wound up sending out to these guys to finish the job, but I have another one to do.... will retry!!
Do you have to use glue?
We do to make sure it is secure
I have fitbit2 ordered the replacement screen...the whole front came off, including the connecting tape from the watch to the screen,.....can it be fixed?
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there.
Oh my goodness it worked! Thanks for the screen and the video! Order from Joe’s!
You're welcome!!
@@Joesge where do we the get screen cover for replacement.. I am from India. The watch has developed a crack in middle of the screen. Please help
Aside from needing to use gloves to avoid fingerprints, this was very helpful. Not sure why u need glue if it locks with tabs tho
You need the glue to create a water resistant seal on the watch.
Pleaase help, i tried to unclip the screen and lcd came off. How do i put it back?
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
While trying to replace my Fitbit charge 2 screen I accidentally pulled the LCD string out 😔 is there a fix or is my Fitbit ruined?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Do I need to glue the screen cover ? I heard a "snap" sound when you closed it ...it sounded pretty secure ?
No need for gluing has a very good seal when pressed down firmly, clips and seal keep the watch sealed really good.
Russ C.
Hello, can you tell me where can I find the screen ?
www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts?_pos=1&_sid=2ae16c7e1&_ss=r
the screen cover is expensive when you can get charge 2 for $50-$80 these days used
I checked your repair site and it doesn't list the charge 2 on the repair form.
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
I want to buy screen cover
www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts?_pos=1&_sid=d93c640b8&_ss=r
I was able to do this the first time I replaced it (after two tries) but this time unsuccessful after three tries. :-( The ribbon appears to be inserted, I don't know if it's pinched or what. I can feel it turn on (vibrate) and off when button pushed but no display.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
@Joesge Thx. I ended up taking it to a cell phone repair place. I didn't have the right tool, and getting it open each time was difficult. It's great to be wearing my Fitbit again.
From where we will get screen parts
Thanks for the comment. Here is a link to our repair parts: www.joesge.com/products/fitbit-charge-2-smartwatch-screen-cover-replacement-parts?_pos=4&_sid=8ce7402f2&_ss=r
If the part you are looking for is out of stock you can enter your email in the "Item out of stock - notify me!" section and you will be notified when this item is in stock.
If you would like your item repaired by a professional you can fill out this repair form here: www.joesge.com/pages/repair-services
-David P
Can you show how to put on a new screen please
Thanks for the comment. Here is a video which shows how to replace battery but will also show you how to replace screen at the same time because when battery replacement is needed at the same time it shows how the screen ribbon comes in and out. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form:
www.joesge.com/pages/repair-services
- Russ C.
@@Joesge thanks
Hello! I received a fitbit charge 3 and the screen is blank, even though the side sensor is responsive and the device is charging. I tried doing any reset, connected it to the app but I can't see the tracking number on it. My only solution might be changing the screen. Any thoughts or advice? Thanks.
Thanks for the comment. The issue you are describing sounds like a main board issue because when the unit is not responding and shows some sort of functionality that means the board has an issue with the software side of it. This is a common issue with the Fitbit Charge 3. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form:
www.joesge.com/pages/repair-services
Russ C.
@@Joesge Thanks for the quick response! I'd have to send it from Romania, and I don't know if the shipping cost would make it worth the money. No idea how much that is though.
Is there anyone who could do this for me if I bought the screen cover is there anywhere I can go to get this fitted
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
How to change the time on my fitbit charge 2
From the Fitbit app dashboard, tap the Account tab.
Under Settings, tap Advanced Settings.
Find an option to modify your time zone.
Sync your tracker.
So this will remove scratches?
Thanks for the comment. Yes, replacing the screen cover will remove the scratches.
-David P
Is the screen glued on ?
Where did you get the cover? And how much does it cost to repair my Fitbit Charge 2? It has scratches all over on the screen and metal part!
We sell the cover on our website. We also do a service on this device if you'd like to send it in.
@@Joesge Thanks!
My lcd screen doesn't work at all when I try and reset it. the image is distorted for my flex 2 then goes black and, stays permanently black... .what can I do?
Take it apart and check the connection. Have you gotten it near water?
@@Joesge I did go swimming with it ob numerous occasions but only a month ago did the Lcd suddenly fade then disappear. What do I do once I take it apart?
Hello! I just changed the screen. But now nothing displays. Did I break it? It’s like it’s not charged- just a black screen…I am charging it now just in case…
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
reattaching the first ribbon is a bit of an issue
thanks
I am assuming a small amount of hand sanitizer on a soft cloth will remove any excess glue? If you are not aware of this, "heads up" I refurbish designer bags, wallets, shoes etc. It works great! This does NOT apply on painted surfaces!!
Thanks for the suggustion
Can u use this screen for fit bit 3
Thank you for the Comment. No the screens are completely different it material and in size. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form:
www.joesge.com/pages/repair-services
Thank you.
Russ C.
My screen does not light up now
Check the connections.
i imagine a big ol' fingerprint on the screen after LCD was B-17'd in there... hehehe jk
Are you no longer repairing Charge 2’s?
We do not work on the Fitbit Charge 2 anymore
@@Joesge I can't get a hold of a screen cover anywhere..