Awesome video just started my first job as a baker and was completely unprepared for this type of machinery. Already this video has given me a new understanding of how it works.
Hi Thanks for your request. Please check our ChefLine (on the website page directly on the right side of your screen) The guys are pleased to solve the problem directly.
Hello, kindly advise me what temperature and humidity to use in doing my doing my food as my food is cooked then freezed to make it rigid then i take it out of freezer when client comes then quickly dip it in a liquid stuff like pancake liquid then into oven so it so it would be defrosted and inside becomes hot and outside layer should be crisp and all that must so quick.
Hi Karan! I am sorry for that. Please search for one of our service partners in your location to fix it for you or call our RATIONAL Technical Service. You can find both filtering your city on this link: www.rational-online.com/en_gb/customercare/rational-service-partner/ If you need anything else, do not hesitate to contact us.
Hi! This does not sound good. Please find a Service Partner near you as soon as possible. If you don't have one at hand yet, you can easily find one near you via our online search. www.rational-online.com/en_us/customercare/rational-service-partner/ We keep our fingers crossed for you and hope that your device will be up and running again as soon as possible.
Hello, unfortunately we cannot give you a general answer. However, you are welcome to contact our technical support (details at www.rational-online.com). Thank you and best regards.
Many thanks for your question. Please feel free to contact us via our ChefLine support www.rational-online.com/en_us/customercare/contact-us/. We would be very happy to help you.
Dear Jungledon99, For your sourdough boules or Batardes: You can use our Pizza and Grill accessory and preheat it to give it like a rustic bread finish. Preheat on manual settings Dry Heat 245°C/473°F 10% with the accessories inside the SelfCookingCenter. Load your bread on the preheated accessory, inject steam 4-5 times, bake for 10 min and then reduce the temperature to 185°C / 365°F and bake it further for 25-35 minutes, until your desired browning is achieved. Check the bread bottom with tapping with your hand, it should sound hollow. Regards, the RATIONAL Team
Hi, even though RATIONAL Cooking sysytems ensures even baking results, stirring of GRANOLA is recommended but you would not be stirring it as frequently as in other conventional equipments. RATIONAL Team
Hi Werkman 👋 Thanks for your request. Shutting down the fan completely during a cooking process is not possible as the fan transfers the heat energy in the cooking cabinet. If you produce sensitive products, our recommendation is to use the setting fan speed 1. This fan speed is very gentle and specially developed for sensitive products like macaroons etc.
Hola, a qué se refiere el mensaje "Please don´t touch que aparece en mi Equipo Rational, además de un pitido como de alarma o cuando termina un ciclo?, ya no me deja pasar de ese mensaje que aparece.
Dear Col Pep To forward your request to the technical support in your country, please let us know in which country you live. Best regards Your RATIONAL social media team
Hi chef good day to you. We have a technical problem with rational combi oven SCC 102E Pcb shows clean jet care, when pressed display not functioning, even later touch pad is not working, pcb totally hanged, if closed power from breaker,and turned on after 10sec, then display opens, after selecting dry heat finally shows 160 degree Celsius, to select temperature 🌡this sign not functioning,but can select from timer sign and for time setting, need to select drip steam sign. Kindly advise me how to reset. Thank you.
Hi Angelo! I am so sorry for this. You can call the technical service (Tel. no.: 042242201) or your dealer. If it still does not work, please send your contact (phone, e-mail, and city), and I will send it to my superior to solve it for you.
Dear Luke There are no stupid questions. :-) We are very sorry to inform you, that it's impossible to import buzzer sounds on a RATIONAL device via the USB slot. Best regards Your RATIONAL social media team
Dear Karla Using a dripping pan to collect juices and fat dripping from the product can reduce the smoke production. If the unit gets dirty a short interim, cleaning will help to get rid of excessive fat, which will reduce the smoke, also during the day. Another possibility it to check the hood system, if the hood isn’t extracting enough smoke, the UltraVent Plus might be the right solution for you. If you need further support, please feel free to reach out to our ChefLine 866-306-CHEF (2433) Best regards Your RATIONAL social media team
Hola Karloz. Puede encontrar un service partner que pueda ayudarlo aquí: www.rational-online.com/es_es/servicios/rational-servicepartners/ o envíenos sus datos de contacto (teléfono, correo electrónico y ciudad). Me complace comunicarme con usted con mi colega. Ella se pondrá en contacto contigo para solucionar el problema.
Hi Oscar! Thank you very much for your request. For this kind of question, you can always call our ChefLine! It works 365 days a year to help you: www.rational-online.com/en_us/customercare/customercareplus/ 😊
Please call: tel.: +41 7172 79090 or look here to find a Service Partner near you: www.rational-online.com/en_xx/CustomerCare_/RATIONAL_Service_Partner/
Dear Saeed Please fill out our contact request form: www.rational-online.com/en_xx/customerservice/contact/Contact_us.php and select "Ordering info material" in the "Subject area". The colleagues will contact you as soon as possible. :-)
Hey! I’ve been wanting to use the jobs over to make perfectly boiled eggs but I can’t seem to find any instructions! Do you know how I can get the most perfect eggs?
Hi, select in the Egg Process > Boiled Eggs > Select the Caliber of eggs and degree like soft or hard. The recommendation is to use the recommended settings and it should take appx. Between 8 and 9 min. Thanks, The RATIONAL Social Media Team
Dear Suneetha, can you send us a bit more information about your request to this adress please: socialmedia@rational-online.com? Thanks, the RATIONAL Social Media Team
Hey we make vegan cookies so no dairy but my cookies come out moist on the inside and a light crisp on the outside @ 350 degrees , I’m about to use one of these and what temperature would anyone recommend out there with experience with this oven and vegan cookies cuz I can’t afford to burn them 💵 any feed back is greatly appreciated 🙏🏿
We recommend you to cook your hot wings and fill the finished product into the paper boats. The process for the Hot Wings with your SelfCookingCenter: "Poultry" - "Pan fry" - "Thick" - "Coloration" 3 - 72°C or 165F, preferably roasting and baking tray or granite enameled container. 💡 The problem with frozen products is that liquid accumulates during cooking, softening the paper boats. Another problem is the heat or the material of the paper boats.
Ciao Anna, grazie per il tuo feedback. Purtroppo questa video ricetta non è disponibile. Puoi vedere molti video in italiano in questa playlist: th-cam.com/play/PLFjM-dgN04K37qipSw1ubMIT3Phd9Eakm.html
Awesome video just started my first job as a baker and was completely unprepared for this type of machinery. Already this video has given me a new understanding of how it works.
Hi, we are glad to hear that the video has helped you and that you learned to work with the device so quickly.
Hi Rational i have question how to set the systen for chicken peri peri like nando's is it steam or roast?
Hello, I recently took over a hotel that has this oven. I have read the manual, but cannot seem to access MySCC to reset everything. Could you help?
Hi Thanks for your request. Please check our ChefLine (on the website page directly on the right side of your screen) The guys are pleased to solve the problem directly.
Hello, kindly advise me what temperature and humidity to use in doing my doing my food as my food is cooked then freezed to make it rigid then i take it out of freezer when client comes then quickly dip it in a liquid stuff like pancake liquid then into oven so it so it would be defrosted and inside becomes hot and outside layer should be crisp and all that must so quick.
Hello Dania, we answered you on your other comment and hope it will help you. Steffi from RATIONAL Team
@@rationalag yes true , i just read it , thank you for your help !
Would love to know the answer to this too
Sir our kitchen Rational combi oven not working any more .. display show the error please wait .. nothing else please help
Hi Karan! I am sorry for that. Please search for one of our service partners in your location to fix it for you or call our RATIONAL Technical Service. You can find both filtering your city on this link: www.rational-online.com/en_gb/customercare/rational-service-partner/ If you need anything else, do not hesitate to contact us.
@@rationalag thanks so much .. if my problem is solved i will let you know
Good video but, I want to save some settings for later use can we do preset settings?
If you are not sure, please call our ChefLine to get help. The guys are pleased to help you with the settings needed
Hello Rational, my rational cooking oven can no longer wash itself. The oven say it’s insufficient water supply. Kindly render assistance
Hi! This does not sound good. Please find a Service Partner near you as soon as possible. If you don't have one at hand yet, you can easily find one near you via our online search. www.rational-online.com/en_us/customercare/rational-service-partner/
We keep our fingers crossed for you and hope that your device will be up and running again as soon as possible.
Sir good evening I have same oven but connected cooking showing on display only what's problem please tell me
Hello, please directly contact our Chefline
www.rational-online.com/en_xx/customercare/contact/chefline/
Our colleagues will be pleased to help you.
Hello why is my oven saying abort during a clean cycle .... and no thing was happening while the oven was in clean cycle?
Hello, unfortunately we cannot give you a general answer. However, you are welcome to contact our technical support (details at www.rational-online.com). Thank you and best regards.
is there a setting for vegan proteins like tofu or tempe?
Many thanks for your question.
Please feel free to contact us via our ChefLine support www.rational-online.com/en_us/customercare/contact-us/. We would be very happy to help you.
I want to know what the password is when the oven is new?
Please check this directly with the service technician who installed the device for you
Hello everyone what happens if water leaks into the display how can that be fixed? Thank you!
Hi, please directly get in touch with your dealer or technicien near you to check the issue.
Does 100% humidity on the dry mode means that the damper of the oven is actually closed and the opposite , 0% humidity means that the damper is oven ?
Hi
Do you have any tips for cooking sourdough bread in this oven
Dear Jungledon99,
For your sourdough boules or Batardes: You can use our Pizza and Grill accessory and preheat it to give it like a rustic bread finish.
Preheat on manual settings Dry Heat 245°C/473°F 10% with the accessories inside the SelfCookingCenter.
Load your bread on the preheated accessory, inject steam 4-5 times, bake for 10 min and then reduce the temperature to 185°C / 365°F and bake it further for 25-35 minutes, until your desired browning is achieved. Check the bread bottom with tapping with your hand, it should sound hollow.
Regards, the RATIONAL Team
@@rationalag thank you much appreciated. Will try it out
Is it possible to cook Homemade granola 6 plate at a time without mixing time by time sir. Tnk
Hi, even though RATIONAL Cooking sysytems ensures even baking results, stirring of GRANOLA is recommended but you would not be stirring it as frequently as in other conventional equipments. RATIONAL Team
Can you close the fan complet? Total close..
Hi Werkman 👋
Thanks for your request.
Shutting down the fan completely during a cooking process is not possible as the fan transfers the heat energy in the cooking cabinet.
If you produce sensitive products, our recommendation is to use the setting fan speed 1. This fan speed is very gentle and specially developed for sensitive products like macaroons etc.
Okay , thank you 👍 it was for sourdough baking.. 😊
Hola, a qué se refiere el mensaje "Please don´t touch que aparece en mi Equipo Rational, además de un pitido como de alarma o cuando termina un ciclo?, ya no me deja pasar de ese mensaje que aparece.
Hola, para dudas de los proceoss de cocción, póngase en contacto con ChefLine, nuestra línea telefónica de chef a chef gratuita. 93 475 2282
How do I change the drain settings to a pulse drain to assist with the amount of water discharged into the tundish?
Dear Col Pep
To forward your request to the technical support in your country, please let us know in which country you live.
Best regards
Your RATIONAL social media team
RATIONAL Aktiengesellschaft hi UK 🇬🇧
Please fillout the contact form that our technical support in the United Kingdom can get in touch with you: rat.ag/c/tEkgbc
Hi chef good day to you.
We have a technical problem with rational combi oven SCC 102E Pcb shows clean jet care, when pressed display not functioning, even later touch pad is not working, pcb totally hanged, if closed power from breaker,and turned on after 10sec, then display opens, after selecting dry heat finally shows 160 degree Celsius, to select temperature 🌡this sign not functioning,but can select from timer sign and for time setting, need to select drip steam sign.
Kindly advise me how to reset.
Thank you.
Hi Angelo! I am so sorry for this. You can call the technical service (Tel. no.: 042242201) or your dealer. If it still does not work, please send your contact (phone, e-mail, and city), and I will send it to my superior to solve it for you.
May sound like a stupid question but I was wondering if you are able to upload buzzer sounds via the usb slot??
Dear Luke
There are no stupid questions.
:-)
We are very sorry to inform you, that it's impossible to import buzzer sounds on a RATIONAL device via the USB slot.
Best regards
Your RATIONAL social media team
@@rationalag that's a thumbs down to not uploading sounds cos that would be soooooooooo cool! awesome channel! 👌
Im having problems with smoke from oven. Is there anything I can do to stop the smoke down. It sets fire alarm system to go off.
Dear Karla
Using a dripping pan to collect juices and fat dripping from the product can reduce the smoke production.
If the unit gets dirty a short interim, cleaning will help to get rid of excessive fat, which will reduce the smoke, also during the day.
Another possibility it to check the hood system, if the hood isn’t extracting enough smoke, the UltraVent Plus might be the right solution for you.
If you need further support, please feel free to reach out to our ChefLine 866-306-CHEF (2433)
Best regards
Your RATIONAL social media team
Hola, estoy tratando de configurarla, pero me pude contraseña, sabrá cual es ?
Hola Karloz. Puede encontrar un service partner que pueda ayudarlo aquí: www.rational-online.com/es_es/servicios/rational-servicepartners/ o envíenos sus datos de contacto (teléfono, correo electrónico y ciudad). Me complace comunicarme con usted con mi colega. Ella se pondrá en contacto contigo para solucionar el problema.
How do you make baked nachos or fried nachos on the oven..? Thank you for the video
Hi Oscar! Thank you very much for your request. For this kind of question, you can always call our ChefLine! It works 365 days a year to help you: www.rational-online.com/en_us/customercare/customercareplus/ 😊
Our rational is showing an error on the screen "cooking process is not possible: with E/2" Could you tell why am I seeing this error?
Please call: tel.: +41 7172 79090 or look here to find a Service Partner near you: www.rational-online.com/en_xx/CustomerCare_/RATIONAL_Service_Partner/
Hola, como puedo cambier el tiempo de m:s a h:m ?? Gracias.
Hola, por favor, llame al número CheLine para consultas técnicas relacionadas con cocciones: 93 475 2282
How do I steam potatoes? Thanks
Hi Omaragorn, thanks for your request. Maybe this video will help you: th-cam.com/video/n9OOvkQ83WQ/w-d-xo.html
How do I bake meringue cookies in rational combi?
Hi Shane 🙋♀️
Please use the pre set function in your SelfCookingCenter for meringues in Baking.
➡️Use browning 2 or 3 and appx. 12-15 minutes.
Is it possible to get manual book for Rational Combi Oven CD101?
Dear Saeed
Please fill out our contact request form: www.rational-online.com/en_xx/customerservice/contact/Contact_us.php and select "Ordering info material" in the "Subject area". The colleagues will contact you as soon as possible. :-)
Hey! I’ve been wanting to use the jobs over to make perfectly boiled eggs but I can’t seem to find any instructions! Do you know how I can get the most perfect eggs?
Hi, select in the Egg Process > Boiled Eggs > Select the Caliber of eggs and degree like soft or hard. The recommendation is to use the recommended settings and it should take appx. Between 8 and 9 min. Thanks, The RATIONAL Social Media Team
How to prepare cashew items in this machine
Dear Suneetha, can you send us a bit more information about your request to this adress please: socialmedia@rational-online.com? Thanks, the RATIONAL Social Media Team
Serait il possible d avoir les explications en francais
Merci
please check our french playlist: th-cam.com/video/_ZA06EyGpew/w-d-xo.html
Hey we make vegan cookies so no dairy but my cookies come out moist on the inside and a light crisp on the outside @ 350 degrees , I’m about to use one of these and what temperature would anyone recommend out there with experience with this oven and vegan cookies cuz I can’t afford to burn them 💵 any feed back is greatly appreciated 🙏🏿
Hello cooks, please help him 🥰
@@rationalag Can't help is a vegan
Can you cook frozen hot wings in paper boats
We recommend you to cook your hot wings and fill the finished product into the paper boats.
The process for the Hot Wings with your SelfCookingCenter: "Poultry" - "Pan fry" - "Thick" - "Coloration" 3 - 72°C or 165F, preferably roasting and baking tray or granite enameled container.
💡 The problem with frozen products is that liquid accumulates during cooking, softening the paper boats. Another problem is the heat or the material of the paper boats.
Nice cookin self lifey
Most popular bfb and battle for business and business owners and other people interested oven
Spiegate in italiano
Ciao Anna, grazie per il tuo feedback. Purtroppo questa video ricetta non è disponibile. Puoi vedere molti video in italiano in questa playlist: th-cam.com/play/PLFjM-dgN04K37qipSw1ubMIT3Phd9Eakm.html
Θέλου να κανο κρεασ
Please let us know if you need any assistance
German Company 😉😅
Yes we are! 😊
I will never get married, I will just install a rational in my kitchen and I would be the happiest man in the world