This is the only, and probably the best video for installing the ring door bell pro in the UK. The video was very well put together and well explained and easy to understand. The person that made this video should be an instructor! There is an alternative video, and also well put together by another person that makes installing the ring doorbell pro very straight forward and does not require fiddling with the transformer that came with the kit, and that involves purchasing a standalone 24V, AC transformer that plugs straight onto a socket. That alternative is for folks who do not have an existing hardwired doorbell in place on their house.
Based on this idea for the Ring transformer, I purchased a Wylex SFWBE3 (74436) Unpopulated DIN rail enclosure from Screwfix. This was perfect for the job. Thank you HyperHatch!
Thanks for your informative video dedicated to installing Ring Pro in the UK. It wasn't the solution for me but outstandingly, put me onto three things: importantly, it's now illegal to work on a consumer unit if you're not a qualified sparks. (I re-wired my house in the 70s including connecting up a new consumer unit whilst the power coming in to the damp cellar was live, because I was too poor to get a professional to do it. Electrocuted myself three times in the course of the project but I was young and invincible and it was fine). Secondly, it was great to discover that there is such a thing as a small DIN enclosure to install the Ring transformer without the need to enter the consumer unit (somewhat smaller than yours because I decided to forgo the RCD, ;-). Thirdly, it alerted me to doorbells that have their 6V transformer in with the chimes enclosure. Turned out that that was my situation. I studied your video, the manual and various internet instructions on by-passing the chimes and couldn't make head or tail. Then it came to me in the night: completely remove the chimes and the transformer enclosed within, fit the DIN enclosure and new Ring transformer in their place, using the wires left behind, and so, no messing about with by-passing the chimes. One last thing: the Ring Pro is dead fussy about the quality of the wifi signal it receives and wouldn't play nice. I therefore moved a BT Disc (some sort of MESH jobby) to be closer to the Ring Pro and ethernetted (of course it's a word) the Disc to a Powerline plug, because the Disc would otherwise also have been out of range. It was handy having a Di-Log CombiVolt Voltage and Continuity Tester to make sure everything was isolated before commencing work, instead of that old seventies trick of just licking the live wire (kidding, I'm kidding!!). Whilst I would love to understand that by-passing thingy, I'm sleepy now and will just have to remain a very stable idiot. The product is v. good: I've already turned away three murderers this morning. . . .
Thanks, this helped me massively. I have the exact same old doorbell setup and was trying to figure out how the new transformer fitted in the old door bell box… I had no idea there was a transformer above my fuse box just for the bell until watching this video. I’ve gone from boxing it up and waiting for an electrician to, installed last night no problem at all.
Very useful. Have the same setup with exisitng 8V Friedland chime. Your post confirms my understanding of the setup process so I can start connecting my Pro in full confidence :)
Great video, just got a cracking Black Friday deal on one of these, however the installation was quite a bit of a concern. I ended up buying the plug adapter as we have a socket right by the front door, so all I need to do is drill a hole through my UPVC and plug it in. Looking forward to using this awesome product.
Hi Watched your video before installing my ring pro. Easily the best video I’ve seen. This bell replaced a plug in unit and not an existing unit so it was a straight cable from the consumer unit. One thing I did find when I installed the transformer in the consumer board which I’m comfortable with. It’s an split load rcd board with rcd protection on 8 circuits and no protection on 4 (lightning +fridges) I had spare capacity on that side Your comment with regards that it doesn’t matter which way live and neutral isn’t right. I connected live to 6 and neutral to 5 and then to the non protected neutral bar and the ring powers up but trips the rcd when used - which is a bit bonkers as it’s not powered from the protected side. As soon as I swapped to live in 5 (as you did) then it works just fine) I replicated the fault by powering the transformer from the lighting circuit away from the consumer unit so I’m confident live must go in 5
Very useful. It's hard to figure out the transformer and installation implications in the UK from the Ring site and other sources, but this video made it all clear. I suspect the conclusion for most people will be to get an electrician to install it.
I was asked to provide a mains supply to a gen 1 Ring doorbell as the home owner was frustrated with charging the batteries. After spending about 2 hours installing all of the cabling, fitting a transformer and then connecting it all back up I just couldn't get the thing to work. It turned out the gen 1 Ring doorbell had a known issue. The live feed is supposed to trickle charge the battery so you don't have to remove it. This model would not trickle charge so it wouldn't work. After scratching my head thinking I had made a mistake it turned out that Ring customer services needed to send out a replacement as it was a common fault. Be aware if you have a gen 1 (720p) model Ring doorbell and it is losing charge or it won't accept a permanent feed that there is a common fault with the battery
Thanks for the video. I had an electrician attempt to install my Ring Pro, unfortunately he was unsuccessful twice. Upon installing it for the first time we immediately noticed that the lights on the bell did not turn on. Even worse, the Ring transformer got piping hot and started smelling. The Electrician concluded that the transformer is faulty. Ring sent a replacement but when that was installed we had the same problem. Ring are now sending out an entirely new doorbell but I am about to give up hope!
I have had this twice now.... did you find a solution for this? Everything look spot on and I even had it running for around 5 minutes before the second transformer burnt out. it make no sense. Any help much appreciated
Did u get this solved? I'm going for a 3rd party transformer just in case. The ring one is bulky and I have no room in consumer unit. I plan to rip the guts out of the current chime and slap in a slimline transformer instead. Then use the 3 x echos as doorbell.
Great video, really helped in my planning for installing the ring pro which I have done this weekend and seems to be working. A couple of extra tweaks in my set up that others might find useful: - instead of the garage consumer unit you could use a 2 module din rail enclosure, its much smaller if you are space constrained and its going somewhere more visible (like a hall way) - in my case I had the unpleasant surprise of some cat5 phone wiring (3 pairs) as the existing installation, rather than the thicker white cable you have. In my case i simply bound the 3 pairs together to spread the load from the ring pro transformer and it seems to be working fine.
The Ring bell has an issue with non USA wireless I have just discovered this, in the USA their 2.4ghz wireless only covers channels 1-11 in the UK our wireless has channels 1-13 . If like most people you leave channel selection on auto, the ringer will disconnect on occasions and is difficult to connect. The solution is to manually select a channel between 1-11 and set it hey presto all the connection issues disappear. This little gem is buried in their help files, and yes I did find this out the hard way.
Hi just saw your video re ring pro. You must understand that measuring a transformer open circuit or with no load it will read a HIGHER voltage. When the transformer delivers current losses inside the transformer will reduce terminal voltage, it is calledtransformer regulation. Jeff...
Hi. where can i find a step by step video of this doorbell installaton witch does not assume that i've got an existing doorbell ? I mean from the consumer unit ( United Kingdom). Thanks
No idea! You'll have to look around - but to be honest, my video would help you anyway - the existing doorbell just provides a suitable junction box to connect the wires up in - you could go straight from the consumer unit to the Ring doorbell if you wanted. Please seek advice from a qualified tradesperson though if you are unsure.
I just installed without an existing bell it’s just a direct cable from the transformer to the bell. I used a cheap speaker cable rather than bell wire as I find that too thin. Drilled through the wall and fitted the bell
I did not have a existing door bell, but I used this method and it works well. I used a old double plug in the garage and turned it into a single fuse plug, then came out of there into a home base MK consumer unit, then to the bell.
Hi mate, I understand this is a few years old but I’m wondering whether the transformer is included or if I would have to pay for extra stuff on top of the £49… if I would have to then I may just go wireless and save the hassle. Thanks
This is the original Pro model, which was more like £200. The hardwired cam they offer today is £49 but is not the same device, and in my case it did come with the power supply, but to my knowledge the lower cost hardwired model doesn’t come with power supply in the UK. You can pick one up on eBay from a third party for £20 tops if I remember rightly, or your existing doorbell transformer may do the job. Sorry my knowledge on these is quite out of date now, apologies! I do know however that the hard wired models are more reliable than battery. Join the Ring UK users group on Facebook, as this discussion is often on there 👍
Wasn’t expecting a breaker unit to fit into my existing consumer unit. Spoke to ring customer services and they have agreed to send me a plug in power supply to power the doorbell pro. Only if this was included in the box from the offset as is in the USA. The power unit comes with a European 2 pin connector so you need a uk to euro adaptor to fix this issue. But such a great video, but I’m not competent enough to mess around with a consumer unit
Rather than use a consumer unit a WYLEX 3-MODULE IP65 INSULATED ENCLOSURE WITH VISOR will provide a neater job. About £11. Very helpful video - the Ring installation videos are too focused on US setups. Also helpful to see how got around opening up the consumer unit.
Andrew Baker lots of options. You can buy adaptable boxes with a din rail for installing the ring transformer. Some bell transformers are designed to be fitted to a din rail or have screw holes. You could mount it in a regular adaptable box or even in a deep metal back box with a blank plate over it.
Thanks for your excellent video especially for UK viewers. Can you tell me where you bought the garage consumer unit from. That's just what I'm looking for?
You have bare cable showing on them wago style connectors inside that small consumer unit and that RCD is a 63amp which is way too high for that size cable. But otherwise thats great.
Great video. About to set about installing mine, luckily I have plenty of space in my CU for the transformer. I don't have the delayed chime problem you mentioned though, all appears to be working fairly promptly. Ring really do need to up their game in supporting outside the US for their products. Products are great but support information is too sparse.
My existing button only has bell wire to it with a chime box on the wall with the transformer inside it. Will the power travel down the fairly thin bell wire?
Thanks for the video, very detailed. I have the same set up as you with the mechanical Friedland chime. I actually really like the sound of the current chime and was wondering if the ring pro is compatible with it and would activate when the push button is pressed like the current basic doorbell. Or is the voltage too high?
Yes, the Friedland chime accepts 8-16V AC input (or 6V DC from batteries), and the Ring Pro needs 16V-24V, so you just need to ditch the Ring 24v transformer and buy a 16V DIN rail transformer (e.g. Screwfix sell a configurable one with 16V option), both devices will then get 16V which is within the accepted range for each. Ring should really ship 16V transformers for EU as there are no 24V chimes to be found, but some do accept up to 16V.
A very informative video indeed. It's great to see you got incompatible (with Ring) chime working. I'm not sure how the loop works in your scenario. it looks like both cable from Ring are terminated on point 1 (or have I miss understood). I'm installing Byron 776 chime (8V built-in transformer) with Ring Pro, all is greenfield. I'll be grateful if you could kindly share the diagram. Thanks in advance
Azhar Latif just to clarify, the bell box from the old doorbell is purely used as a junction box for existing wiring. It does not ‘function’ as a bell box. I have the plug in chime to do that for me..
Hi Mate, Could you go into more detail about how you relocated the doorbell wire? It is exactly what i’m struggling with and I am having a new doors and windows fitted in a few days so I’m hoping to ask my builder if i could do this whilst the door is off. I’m scared about using the wrong drill bit etc. and chipping the red brick, or cracking it in half 🤣.
If I were you I would have the builder do it for you! :) - it'll take them minutes. Basically, there will likely be access to the cavity when the old door frame comes out - this is normally where the old bell-push wire comes from (if it was put in when your house was built) - in which case I stood in the doorway and put a long drill bit into the cavity, angled to where I wanted the Ring doorbell on the outside. I drilled part way through the outside face of the cavity (brickwork) very slowly, then when I was confident I was within an inch or so of the external face of the wall, I switched, and drilled in from the outside. If you don't do this, as you rightly say, you will likely punch the front face of the brick off with your hammer drill (also, drill through the mortar lines if possible to avoid it even further). I only did it this way because my cavity was partially obscured behind the doorframe, so I couldn't simply drill through one skin of brickwork from the outside and then fish the cable through the cavity. If you can reach it then that would be simplest, although of course you won't know this til the door is out.
Kian H Thanks for the prompt detailed reply. My builder was unsure of what I was asking... but we got there in the end 🤣. The doorbell on the brick looks great and a lot more classy than on the side of the PVC. Cheers!
Thanks for a great video. Ring are sending me a Pro here in the UK and have said I don't need an existing doorbell to connect it through. Basically, they are saying I can wire it directly from my consumer unit via the supplied transformer. Is this right??
Dave Rosser Yes, not having an existing Doorbell isn't a problem at all, but this is obviously preferable as you can use the existing Doorbell wiring. If you have the ability to run bellwire/flex straight from the transformer (whether it's in the consumer unit or not) to the outside of your house where you want the Ring situated, then it's not a problem. For most, getting that cable to the front door would be a problem, but Consumer Unit>Ring Transformer>Bellwire/cable>Ring Pro would be a perfectly acceptable setup. Hope this helps.
HyperHatch Thanks for your help. Fortunately, the consumer unit is the other side of the front door, so doubt I will need more than a metre of cable. Can I use normal bell wire for this or does the Ring Pro need something more powerful?
Dave Rosser Nope, standard Bell Wire will be fine. I'd do a mock-up test run to check everything works BEFORE you bury it in the wall, to be doubly sure first! Just to be clear, please don't even attempt to open your consumer unit yourself. I'm pretty sure it's illegal. You need a certified/competent electrician. Excuse the disclaimer, just feel I have to say it! :)
HyperHatch Thanks. I don't mind dabbling with things, but not going anywhere near that consumer unit! Just want to make sure the electrician knows what's required when he gets here. How are you finding the product now you've had it a few weeks?
Thanks for the upload very helpful for us in the UK. The Ring transformer outputs 31/32 volts on the transformer using terminals 1&4 but I've found using terminals 1&3 outputs 17/18 volts and reads voltage " very good" within the Ring app and hopefully prolongs the life span of the unit. Is your unit still operating ok be good to get an update from yourself ? Thanks again.
Thanks Jon. Still working fine.. no isssue here, but I guess only time will tell. That said, a transformer isn't a complex piece of kit, so easily replaced! :)
Hi, thinking about one of these, I just removed my doorbell button and put a multimeter on my wires and I have 19 volt AC...do you think that would power the ring pro...?
It's not a regulated power supply so the no-load voltage (when the camera is not attached and drawing current) will read higher than the actual operating voltage..
Yes, I love it. I have the Ring Pro and the Ring Floodlight Cam - and have installed more for my family in their homes. Still my top choice, for complete product range and functionality. I do have a Nest thermostat, so wouldn't be a great leap to switch to Nest Hello, but I don't want to! :)
HyperHatch Thanks for reply! I'll study Ring Pro for me. For thermostat Netatmo it's more intelligent and well designed for Europe than Nest, with smart valves for e.g. Nest is more for Ac( mostly used in US). The weather station works beautifully and works together with thermostat. Netatmo cameras are also a killer.I've both. Cheers.
So........ I do not have a mains powered doorbell anyway, so I can just get the transformer installed in the fuse box, have a wire run to the face plate & use the included plug in chime & we should be good???
OR just buy a sealed plug in transformer, which would make things even easier if you have an indoor plug socket near your front door. Just connect the Doorbell directly to a 24v AC transformer, and plug it in. Of course you'd have to keep the plug socket with the transformer plugged in switched on. Ring does recommend this method for homes without an existing wired doorbell here. support.ring.com/hc/en-us/articles/217946583-Fixing-Insufficient-Power-Issues-for-a-Ring-Pro-with-a-Plug-in-Transformer There is also a great video here on TH-cam showing someone doing it this way here in the UK. th-cam.com/video/jvHO8rGvX0M/w-d-xo.htmlm47s
Thanks, Easy to understand instructions. Quick Question, since you now technically have a new consumer unit, are you able to work on it with a licence in the UK?
Thanks! I don’t think I have a new consumer unit. The existing one, with all the connections, is still in place. This addition (as far as I am concerned) is just a fancy enclosure for a transformer. I’m sure any electrician would agree, when applying logic.
I want to install the Ring Pro and still want the original mechanical chime to work, is this possible? Basically I want the Ring Pro to still work like a traditional bell push as well. Has anyone managed to do this?
DonCorleoneMafiosi To my knowledge only certain existing doorbells work. I don’t believe mine is one, but a fill list can be found on the ring.com web pages if I remember correctly.
Could anyone help me with the Ring subscription plan? I get as far as entering card details and which subscription plan I’d like but when I click “submit” it just says “subscription unlinked”, do I need an activation code??
The poster did say that it was not necessary. It did however a) provide an isolation switch b) fill a hole in the box to stop fingers getting in and c) come for nothing :-)
It's an RCD, not a "breaker". 63amps is the maximum current it is rated for, before it could fail. If you passed more than 63amps through it, it wouldn't trip, normally they eventually just fuse solid and the switch doesn't work anymore. An RCD provides no protection against over-current/short circuiting, it protects against faults to earth, be that through a person or through a fault in the wiring, and their protection is rated in milliamps not amps. The RCD is doing nothing after the transformer as 24v isn't enough to pass current through a person to earth, so the only thing it's protecting is the 3 inches of wire from the RCD to the transformer, so if you were to be daft enough to stick your hand in there with the MCB from the CU switched on, and touch the live wire, the RCD would detect an imbalance and trip, touch both live and neutral, and it'll quite happily let whatever current the resistance of your body allows to pump through you, without tripping, as there wouldn't be an imbalance. Just a plain Din rail box with 2 spaces will do the job. £3.55 in Screwfix. The protection is there from the MCB and RCD in the main CU.
Bought this one because the older version th-cam.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQ had was really choppy and would disconnect from the wifi ALOT, was not catching everything and every week j had to charge it. So far the picture quality on this one is exceptional. I also bought a solar panel with it so I will see how this all turns out.
RING recommends that you use a power adapter/power brick if you haven't got an existing wired doorbell - details here. support.ring.com/hc/en-us/articles/217946583-Fixing-Insufficient-Power-Issues-for-a-Ring-Pro-with-a-Plug-in-Transformer There is also a video here on TH-cam showing someone doing it this way here in the UK. th-cam.com/video/jvHO8rGvX0M/w-d-xo.htmlm47s
You Need Buy Echo Dot 4th Generation White And You Put Your Echo Dot 4th Generation White In Your Bedroom And Alexa Will Said Motion Detected At Your Front Door
The Ring Pro is a GIANT pain in my ass at the moment. The videos supplied with the app make it look sooooo simple. I've near given up with it. It's currently a £200 ornament. I would no way recommend this product to anyone who isn't an electrician or who isn't going to take up the £100+ installation 'offer'. It's possibly the most overpriced piece of kit I've been sucked into buying.
This is the only, and probably the best video for installing the ring door bell pro in the UK. The video was very well put together and well explained and easy to understand. The person that made this video should be an instructor! There is an alternative video, and also well put together by another person that makes installing the ring doorbell pro very straight forward and does not require fiddling with the transformer that came with the kit, and that involves purchasing a standalone 24V, AC transformer that plugs straight onto a socket. That alternative is for folks who do not have an existing hardwired doorbell in place on their house.
Found this video extremely useful as the creator explains each step in simple easy to follow stages
Based on this idea for the Ring transformer, I purchased a Wylex SFWBE3 (74436) Unpopulated DIN rail enclosure from Screwfix. This was perfect for the job. Thank you HyperHatch!
Thanks for your informative video dedicated to installing Ring Pro in the UK. It wasn't the solution for me but outstandingly, put me onto three things: importantly, it's now illegal to work on a consumer unit if you're not a qualified sparks. (I re-wired my house in the 70s including connecting up a new consumer unit whilst the power coming in to the damp cellar was live, because I was too poor to get a professional to do it. Electrocuted myself three times in the course of the project but I was young and invincible and it was fine). Secondly, it was great to discover that there is such a thing as a small DIN enclosure to install the Ring transformer without the need to enter the consumer unit (somewhat smaller than yours because I decided to forgo the RCD, ;-). Thirdly, it alerted me to doorbells that have their 6V transformer in with the chimes enclosure. Turned out that that was my situation. I studied your video, the manual and various internet instructions on by-passing the chimes and couldn't make head or tail. Then it came to me in the night: completely remove the chimes and the transformer enclosed within, fit the DIN enclosure and new Ring transformer in their place, using the wires left behind, and so, no messing about with by-passing the chimes.
One last thing: the Ring Pro is dead fussy about the quality of the wifi signal it receives and wouldn't play nice. I therefore moved a BT Disc (some sort of MESH jobby) to be closer to the Ring Pro and ethernetted (of course it's a word) the Disc to a Powerline plug, because the Disc would otherwise also have been out of range. It was handy having a Di-Log CombiVolt Voltage and Continuity Tester to make sure everything was isolated before commencing work, instead of that old seventies trick of just licking the live wire (kidding, I'm kidding!!). Whilst I would love to understand that by-passing thingy, I'm sleepy now and will just have to remain a very stable idiot. The product is v. good: I've already turned away three murderers this morning. . . .
philwolsey what palaver just for a doorbell ... well done for getting there in the end and the write up 🙄
Thanks, this helped me massively. I have the exact same old doorbell setup and was trying to figure out how the new transformer fitted in the old door bell box… I had no idea there was a transformer above my fuse box just for the bell until watching this video.
I’ve gone from boxing it up and waiting for an electrician to, installed last night no problem at all.
Amazingly clear video, very easy to follow. Calm and clearly explained, soothing voice too!
Very useful. Have the same setup with exisitng 8V Friedland chime. Your post confirms my understanding of the setup process so I can start connecting my Pro in full confidence :)
Great video, just got a cracking Black Friday deal on one of these, however the installation was quite a bit of a concern. I ended up buying the plug adapter as we have a socket right by the front door, so all I need to do is drill a hole through my UPVC and plug it in. Looking forward to using this awesome product.
Hi
Watched your video before installing my ring pro. Easily the best video I’ve seen.
This bell replaced a plug in unit and not an existing unit so it was a straight cable from the consumer unit.
One thing I did find when I installed the transformer in the consumer board which I’m comfortable with.
It’s an split load rcd board with rcd protection on 8 circuits and no protection on 4 (lightning +fridges)
I had spare capacity on that side
Your comment with regards that it doesn’t matter which way live and neutral isn’t right. I connected live to 6 and neutral to 5 and then to the non protected neutral bar and the ring powers up but trips the rcd when used - which is a bit bonkers as it’s not powered from the protected side. As soon as I swapped to live in 5 (as you did) then it works just fine)
I replicated the fault by powering the transformer from the lighting circuit away from the consumer unit so I’m confident live must go in 5
Paul Smith thanks!
Weird re: polarity.. didn’t matter with me. Other videos said the same so maybe they changed the transformer included since.
@@hyperhatch5775 Have a Good Weekend!
Very useful. It's hard to figure out the transformer and installation implications in the UK from the Ring site and other sources, but this video made it all clear. I suspect the conclusion for most people will be to get an electrician to install it.
Adrian Black I'd agree, for most this is the sensible option.
I was asked to provide a mains supply to a gen 1 Ring doorbell as the home owner was frustrated with charging the batteries.
After spending about 2 hours installing all of the cabling, fitting a transformer and then connecting it all back up I just couldn't get the thing to work.
It turned out the gen 1 Ring doorbell had a known issue. The live feed is supposed to trickle charge the battery so you don't have to remove it. This model would not trickle charge so it wouldn't work.
After scratching my head thinking I had made a mistake it turned out that Ring customer services needed to send out a replacement as it was a common fault.
Be aware if you have a gen 1 (720p) model Ring doorbell and it is losing charge or it won't accept a permanent feed that there is a common fault with the battery
Thanks for the video. I had an electrician attempt to install my Ring Pro, unfortunately he was unsuccessful twice. Upon installing it for the first time we immediately noticed that the lights on the bell did not turn on. Even worse, the Ring transformer got piping hot and started smelling. The Electrician concluded that the transformer is faulty. Ring sent a replacement but when that was installed we had the same problem. Ring are now sending out an entirely new doorbell but I am about to give up hope!
I have had this twice now.... did you find a solution for this? Everything look spot on and I even had it running for around 5 minutes before the second transformer burnt out. it make no sense. Any help much appreciated
Did u get this solved? I'm going for a 3rd party transformer just in case. The ring one is bulky and I have no room in consumer unit. I plan to rip the guts out of the current chime and slap in a slimline transformer instead. Then use the 3 x echos as doorbell.
Thanks for this guide, really helped installing my Ring Pro in UK.
mitt bhogaita Great! Glad it helped!
Thanks for making this video. I’ve just installed mine and it’s working perfectly. I couldn’t have done it without your video
Thank you for spending the time doing a video to help others. I’ve had mine ages but now going to fit it....
Yep. Thank you so much for the full explanation and walk through. Very much appreciate and helpful.
16:19 is an Australia/New Zealand/Argentina connector plug
Great video, really helped in my planning for installing the ring pro which I have done this weekend and seems to be working.
A couple of extra tweaks in my set up that others might find useful:
- instead of the garage consumer unit you could use a 2 module din rail enclosure, its much smaller if you are space constrained and its going somewhere more visible (like a hall way)
- in my case I had the unpleasant surprise of some cat5 phone wiring (3 pairs) as the existing installation, rather than the thicker white cable you have. In my case i simply bound the 3 pairs together to spread the load from the ring pro transformer and it seems to be working fine.
The Ring bell has an issue with non USA wireless I have just discovered this, in the USA their 2.4ghz wireless only covers channels 1-11 in the UK our wireless has channels 1-13 . If like most people you leave channel selection on auto, the ringer will disconnect on occasions and is difficult to connect. The solution is to manually select a channel between 1-11 and set it hey presto all the connection issues disappear. This little gem is buried in their help files, and yes I did find this out the hard way.
Hi just saw your video re ring pro. You must understand that measuring a transformer open circuit or with no load it will read a HIGHER voltage. When the transformer delivers current losses inside the transformer will reduce terminal voltage, it is calledtransformer regulation. Jeff...
Thanks, it was unclear from the Ring website how go about the install without an existing doorbell. Most appreciated.
Take good care of your Ring!
Hi. where can i find a step by step video of this doorbell installaton witch does not assume that i've got an existing doorbell ? I mean from the consumer unit ( United Kingdom). Thanks
Hey, did you ever have any luck finding more about this?
No idea! You'll have to look around - but to be honest, my video would help you anyway - the existing doorbell just provides a suitable junction box to connect the wires up in - you could go straight from the consumer unit to the Ring doorbell if you wanted. Please seek advice from a qualified tradesperson though if you are unsure.
I just installed without an existing bell it’s just a direct cable from the transformer to the bell. I used a cheap speaker cable rather than bell wire as I find that too thin.
Drilled through the wall and fitted the bell
I did not have a existing door bell, but I used this method and it works well. I used a old double plug in the garage and turned it into a single fuse plug, then came out of there into a home base MK consumer unit, then to the bell.
very good video BUT I've got a headache after 13:49mins.!!!...the swaying of the camera from left to right really did my head in!!!
Hi mate, I understand this is a few years old but I’m wondering whether the transformer is included or if I would have to pay for extra stuff on top of the £49… if I would have to then I may just go wireless and save the hassle. Thanks
This is the original Pro model, which was more like £200. The hardwired cam they offer today is £49 but is not the same device, and in my case it did come with the power supply, but to my knowledge the lower cost hardwired model doesn’t come with power supply in the UK. You can pick one up on eBay from a third party for £20 tops if I remember rightly, or your existing doorbell transformer may do the job.
Sorry my knowledge on these is quite out of date now, apologies! I do know however that the hard wired models are more reliable than battery. Join the Ring UK users group on Facebook, as this discussion is often on there 👍
Wasn’t expecting a breaker unit to fit into my existing consumer unit. Spoke to ring customer services and they have agreed to send me a plug in power supply to power the doorbell pro. Only if this was included in the box from the offset as is in the USA. The power unit comes with a European 2 pin connector so you need a uk to euro adaptor to fix this issue.
But such a great video, but I’m not competent enough to mess around with a consumer unit
Mandeep - did they charge for the plug in ? if yes how much ?
@@brynmorgan9575 they sent me another transformer to plug in the consumer unit. Idiots.
It was sent free of charge
We’ve just bought one of these but after seeing what a faff on it is to install I think well return it. Thanks for the heads up
Mark Forrest The Pro is a bit more involved, but the earlier two cheaper models work nearly as well without the fuss.
Rather than use a consumer unit a WYLEX 3-MODULE IP65 INSULATED ENCLOSURE WITH VISOR will provide a neater job. About £11. Very helpful video - the Ring installation videos are too focused on US setups. Also helpful to see how got around opening up the consumer unit.
Andrew Baker lots of options. You can buy adaptable boxes with a din rail for installing the ring transformer. Some bell transformers are designed to be fitted to a din rail or have screw holes. You could mount it in a regular adaptable box or even in a deep metal back box with a blank plate over it.
Thanks for your excellent video especially for UK viewers. Can you tell me where you bought the garage consumer unit from. That's just what I'm looking for?
mike feet Thanks very much! The garage consumer unit was from toolstation.com
Would it be easier to use a transformer on a plug and take it to a socket?
You have bare cable showing on them wago style connectors inside that small consumer unit and that RCD is a 63amp which is way too high for that size cable.
But otherwise thats great.
Great video. About to set about installing mine, luckily I have plenty of space in my CU for the transformer. I don't have the delayed chime problem you mentioned though, all appears to be working fairly promptly. Ring really do need to up their game in supporting outside the US for their products. Products are great but support information is too sparse.
My existing button only has bell wire to it with a chime box on the wall with the transformer inside it. Will the power travel down the fairly thin bell wire?
Thanks for the video, very detailed. I have the same set up as you with the mechanical Friedland chime. I actually really like the sound of the current chime and was wondering if the ring pro is compatible with it and would activate when the push button is pressed like the current basic doorbell. Or is the voltage too high?
Yes, the Friedland chime accepts 8-16V AC input (or 6V DC from batteries), and the Ring Pro needs 16V-24V, so you just need to ditch the Ring 24v transformer and buy a 16V DIN rail transformer (e.g. Screwfix sell a configurable one with 16V option), both devices will then get 16V which is within the accepted range for each. Ring should really ship 16V transformers for EU as there are no 24V chimes to be found, but some do accept up to 16V.
A very informative video indeed. It's great to see you got incompatible (with Ring) chime working. I'm not sure how the loop works in your scenario. it looks like both cable from Ring are terminated on point 1 (or have I miss understood). I'm installing Byron 776 chime (8V built-in transformer) with Ring Pro, all is greenfield. I'll be grateful if you could kindly share the diagram. Thanks in advance
Azhar Latif just to clarify, the bell box from the old doorbell is purely used as a junction box for existing wiring. It does not ‘function’ as a bell box. I have the plug in chime to do that for me..
Hi Mate,
Could you go into more detail about how you relocated the doorbell wire? It is exactly what i’m struggling with and I am having a new doors and windows fitted in a few days so I’m hoping to ask my builder if i could do this whilst the door is off.
I’m scared about using the wrong drill bit etc. and chipping the red brick, or cracking it in half 🤣.
If I were you I would have the builder do it for you! :) - it'll take them minutes.
Basically, there will likely be access to the cavity when the old door frame comes out - this is normally where the old bell-push wire comes from (if it was put in when your house was built) - in which case I stood in the doorway and put a long drill bit into the cavity, angled to where I wanted the Ring doorbell on the outside. I drilled part way through the outside face of the cavity (brickwork) very slowly, then when I was confident I was within an inch or so of the external face of the wall, I switched, and drilled in from the outside. If you don't do this, as you rightly say, you will likely punch the front face of the brick off with your hammer drill (also, drill through the mortar lines if possible to avoid it even further). I only did it this way because my cavity was partially obscured behind the doorframe, so I couldn't simply drill through one skin of brickwork from the outside and then fish the cable through the cavity. If you can reach it then that would be simplest, although of course you won't know this til the door is out.
Kian H
Thanks for the prompt detailed reply. My builder was unsure of what I was asking... but we got there in the end 🤣. The doorbell on the brick looks great and a lot more classy than on the side of the PVC.
Cheers!
What would happen if you didn’t bypass the chime ? Would it simply not work or would it be unsafe to leave it ?
I'm also measuring 30V on the leads. Did you have any issues with this?
Great 1st video. More pls!
Thanks, great video, hoping the installation of my Nest Hello doorbell in a few months time will be fairly similar
Can i use a switch fused spur instead of that extra unit youve installed
Hi I have existing bell wiring but was wondering what chime box is compatible with Ring Pro so I can hardware the bell to it?
This is brilliant. Just a quick question, the transformer has 5 & 6 written at the bottom so how do you know which is Live and Neutral?
Thanks.. if I remember correctly, polarity doesn’t matter. Check back through other comments as I think it has been answered by other commenters!
Thanks.. if I remember correctly, polarity doesn’t matter. Check back through other comments as I think it has been answered by other commenters!
@@kianhatchman I just r received the ring device and my current transformer is only 8v output
@@kianhatchman will go through comments, thanks
Is there any wires? Or are they hidden in the wall
Thanks for a great video. Ring are sending me a Pro here in the UK and have said I don't need an existing doorbell to connect it through. Basically, they are saying I can wire it directly from my consumer unit via the supplied transformer. Is this right??
Dave Rosser Yes, not having an existing Doorbell isn't a problem at all, but this is obviously preferable as you can use the existing Doorbell wiring. If you have the ability to run bellwire/flex straight from the transformer (whether it's in the consumer unit or not) to the outside of your house where you want the Ring situated, then it's not a problem. For most, getting that cable to the front door would be a problem, but Consumer Unit>Ring Transformer>Bellwire/cable>Ring Pro would be a perfectly acceptable setup. Hope this helps.
HyperHatch Thanks for your help. Fortunately, the consumer unit is the other side of the front door, so doubt I will need more than a metre of cable. Can I use normal bell wire for this or does the Ring Pro need something more powerful?
Dave Rosser Nope, standard Bell Wire will be fine. I'd do a mock-up test run to check everything works BEFORE you bury it in the wall, to be doubly sure first! Just to be clear, please don't even attempt to open your consumer unit yourself. I'm pretty sure it's illegal. You need a certified/competent electrician. Excuse the disclaimer, just feel I have to say it! :)
HyperHatch Thanks. I don't mind dabbling with things, but not going anywhere near that consumer unit! Just want to make sure the electrician knows what's required when he gets here. How are you finding the product now you've had it a few weeks?
Thanks for the upload very helpful for us in the UK. The Ring transformer outputs 31/32 volts on the transformer using terminals 1&4 but I've found using terminals 1&3 outputs 17/18 volts and reads voltage " very good" within the Ring app and hopefully prolongs the life span of the unit. Is your unit still operating ok be good to get an update from yourself ? Thanks again.
Thanks Jon. Still working fine.. no isssue here, but I guess only time will tell. That said, a transformer isn't a complex piece of kit, so easily replaced! :)
That would mean you could still use the old 8-16v chime? (i'm on the same boat here, but haven't purchased the ring yet)
Hi, thinking about one of these, I just removed my doorbell button and put a multimeter on my wires and I have 19 volt AC...do you think that would power the ring pro...?
Just wanted to say thanks. I was looking for a nest Hello install but this is probably the same.
great video, nice job on your installation
My ring transformer was putting out 36volts on the to outer pins .So I went for the next pin in and that gave 18volts
It's not a regulated power supply so the no-load voltage (when the camera is not attached and drawing current) will read higher than the actual operating voltage..
What are you using as a 'sounder' please?
Just the Ring plug-in Chime.
Hi, thanks for video. Are you still please with the doorbell ? Thank you.
Yes, I love it. I have the Ring Pro and the Ring Floodlight Cam - and have installed more for my family in their homes. Still my top choice, for complete product range and functionality. I do have a Nest thermostat, so wouldn't be a great leap to switch to Nest Hello, but I don't want to! :)
HyperHatch Thanks for reply! I'll study Ring Pro for me. For thermostat Netatmo it's more intelligent and well designed for Europe than Nest, with smart valves for e.g. Nest is more for Ac( mostly used in US). The weather station works beautifully and works together with thermostat. Netatmo cameras are also a killer.I've both. Cheers.
Do you think it would be okay to connect the Rig transformer to a UK mains socket to plug into a uninterruptible power supply?
Theo Ty Yes, if it could be made safe. Some others on the comments have done similar so take a look!
Great video! Where did you get your front door from?
Paul Brown a local company in Hampshire! Called Oakley Windows.
If I have a 6V on my old doorbell, and I need a 8V, How would I accomplish this please? Many thanks.
New transformer! I have 8V at the moment but the new 2021 Ring Doorbell Wired recommends 10v minimum
So........ I do not have a mains powered doorbell anyway, so I can just get the transformer installed in the fuse box, have a wire run to the face plate & use the included plug in chime & we should be good???
Yup, that would work.
OR just buy a sealed plug in transformer, which would make things even easier if you have an indoor plug socket near your front door. Just connect the Doorbell directly to a 24v AC transformer, and plug it in. Of course you'd have to keep the plug socket with the transformer plugged in switched on. Ring does recommend this method for homes without an existing wired doorbell here. support.ring.com/hc/en-us/articles/217946583-Fixing-Insufficient-Power-Issues-for-a-Ring-Pro-with-a-Plug-in-Transformer There is also a great video here on TH-cam showing someone doing it this way here in the UK. th-cam.com/video/jvHO8rGvX0M/w-d-xo.htmlm47s
RJMCTV that's for the link to the video. Looks easy I might give it a try.
Thanks, that was really helpful.
Thanks, Easy to understand instructions. Quick Question, since you now technically have a new consumer unit, are you able to work on it with a licence in the UK?
Thanks!
I don’t think I have a new consumer unit. The existing one, with all the connections, is still in place. This addition (as far as I am concerned) is just a fancy enclosure for a transformer. I’m sure any electrician would agree, when applying logic.
Thank you so much for this Video.
I want to install the Ring Pro and still want the original mechanical chime to work, is this possible? Basically I want the Ring Pro to still work like a traditional bell push as well. Has anyone managed to do this?
DonCorleoneMafiosi To my knowledge only certain existing doorbells work. I don’t believe mine is one, but a fill list can be found on the ring.com web pages if I remember correctly.
How would I install a new doorbell from scratch as I have no power near my front door?
Call an electrician.
Why didn't you just put the transformer in the chime box like it's shows you to on amazon?
tristan barrington-waite Um. Because that wouldn’t work. My bell box didn’t have 240v to it.
Could anyone help me with the Ring subscription plan? I get as far as entering card details and which subscription plan I’d like but when I click “submit” it just says “subscription unlinked”, do I need an activation code??
I'd contact Ring Support - not something I have experienced I'm afraid. Sorry.
Does the ring transformer not require earthing?
Not according to the manual/Ring provided documentation. Plus there is no earth terminal provided.
Nope, they don't use an earth in the states as we do in the UK, and these are all US devices hence the need for the transformer
63A Breaker!? A fused spur at 3A should have done it. The circuit is already protected from the CU.
The poster did say that it was not necessary. It did however a) provide an isolation switch b) fill a hole in the box to stop fingers getting in and c) come for nothing :-)
It's an RCD, not a "breaker". 63amps is the maximum current it is rated for, before it could fail. If you passed more than 63amps through it, it wouldn't trip, normally they eventually just fuse solid and the switch doesn't work anymore. An RCD provides no protection against over-current/short circuiting, it protects against faults to earth, be that through a person or through a fault in the wiring, and their protection is rated in milliamps not amps. The RCD is doing nothing after the transformer as 24v isn't enough to pass current through a person to earth, so the only thing it's protecting is the 3 inches of wire from the RCD to the transformer, so if you were to be daft enough to stick your hand in there with the MCB from the CU switched on, and touch the live wire, the RCD would detect an imbalance and trip, touch both live and neutral, and it'll quite happily let whatever current the resistance of your body allows to pump through you, without tripping, as there wouldn't be an imbalance. Just a plain Din rail box with 2 spaces will do the job. £3.55 in Screwfix. The protection is there from the MCB and RCD in the main CU.
still confused about the bypass connector
Bought this one because the older version th-cam.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQ had was really choppy and would disconnect from the wifi ALOT, was not catching everything and every week j had to charge it. So far the picture quality on this one is exceptional. I also bought a solar panel with it so I will see how this all turns out.
Can you use just power adapter?
You could, assuming you get the output to match the supplied kit..
RING recommends that you use a power adapter/power brick if you haven't got an existing wired doorbell - details here. support.ring.com/hc/en-us/articles/217946583-Fixing-Insufficient-Power-Issues-for-a-Ring-Pro-with-a-Plug-in-Transformer There is also a video here on TH-cam showing someone doing it this way here in the UK. th-cam.com/video/jvHO8rGvX0M/w-d-xo.htmlm47s
So does the bell no longer use the old doorbell chime then?
David Simpson Nope! But with my mobile phone, iPad and plug in chimes all doing the same, I don’t really mind..
You Need Buy Echo Dot 4th Generation White And You Put Your Echo Dot 4th Generation White In Your Bedroom And Alexa Will Said Motion Detected At Your Front Door
False Advertisement by Ring, I fell for it and bought the wired version of Ring now I need to return it
No idea what you mean, sorry. I’ve had multiple Ring doorbells and cameras for years. Never any problem 🤷♂️
The Ring Pro is a GIANT pain in my ass at the moment. The videos supplied with the app make it look sooooo simple. I've near given up with it. It's currently a £200 ornament. I would no way recommend this product to anyone who isn't an electrician or who isn't going to take up the £100+ installation 'offer'. It's possibly the most overpriced piece of kit I've been sucked into buying.
So you don't actually show you doing the wiring work. Would have been helpful.
the volume is so low can barely hear you, even have my tv off. other channels volume are fine.
127,000 views and nobody else has mentioned it. If I make more videos I’ll bear it in mind, as was just all done on an iPhone.
There's a lot of un-ecological waste left over. Hope they fix that.
There are problems with your installation :) i fail to see the point of thouse types of bells . use a traditional one instead
Thanks for making this video. I’ve just installed mine and it’s working perfectly. I couldn’t have done it without your video