Don't Buy a Car Until You Watch THIS Video | How to FACTORY ORDER In 2022
ฝัง
- เผยแพร่เมื่อ 31 พ.ค. 2024
- ✅ View our crowdsourced reviews here, or leave a review of your own!:
⮕ caredge.com/car-dealer-review...
🚗 Search for cars with CarEdge:
⮕ caredge.com/
🥇 Get coaching from YAA:
⮕ joinyaa.com/plans
🧰 Get your FREE extended warranty
⮕ joinyaa.com/extended-warranty/
🤯 100% FREE DEAL SCHOOL 2.0:
⮕ joinyaa.com/dealschool
💾 The latest chip shortage data:
⮕ joinyaa.com/guides/chip-short...
Check out the YAA podcast on Spotify:
⮕ open.spotify.com/show/5Mv58R6...
Check out the YAA podcast on Apple Podcasts:
⮕ podcasts.apple.com/us/podcast...
Follow us on IG:
⮕ / rasisjaz
⮕ / shefska
⮕ / youradvocatealliance
Follow us on TikTok:
⮕ / zachshefska
Follow us on Twitter:
⮕ / join_yaa
⮕ / shefska
Follow us on Twitch:
⮕ / youradvocatealliance - ยานยนต์และพาหนะ
Painful. Can’t wait for the ability to click “add to cart” and the car gets delivered to my house without ever seeing the dealership people
That’s completely right
Basically what Driveway is doing
Does Amazon sell new cars? The site doesn't allow Amazon customers anything near one-click shopping to buy a car, and isn't likely to anytime soon. Multiple states have franchise laws to protect car dealerships, which have made it difficult for auto makers to sell directly to consumers, or in some cases to do online sales.
Yup it’s gonna happen just better have that mark up money ready
Amen to that. Wish there was a way to get people to stop paying ADMs and force dealerships to sit on their inventory until they're forced to sell at MSRP. But like they say: "there's always a fool willing to part with their money".
I was in the back office with the finance manager for about 4+ hours "playing the game" going over every single product multiple times in variations, having Uber Eats delivered to me in the office, only to eventually say no to all the products and then have them compete with the very low interest rate from my credit union. After signing I thanked them for their time -- and added "I hope that extra time spent with me saved at least two or three families from their predatory practices." The look on his face -- priceless.
I recently went in to a GM dealership, in NM, and almost "word for word" this happened. They did not back down on there $2800 addendum (the best offer was a $250 discount) , so I called the other dealership in town and asked them if they would charge me for something I did not want. Sure enough, he told me to come by and I received the MSRP price. Appriciate this channel so much!!! This is going to be my first vehicle I puchaced from a dealer, and I felt like I knew what I was doing.
All honestly though they added stuff onto my Mercedes’ but after 2 years actually quite glad I got the tint/clear bra and door guards they added onto the car. It has helped with rocks chips etc
Same happened to me! They told me no market adjustment then when we started talking prices they said oh we have a 1995 clear coat protector and a 995 dealer fee. I was like so you basically have a 3000 dollar market adjustment lol. He said it’s non negotiable, and when I said your price on the vehicle doesn’t reflect any of this, he got very disrespectful and told me they don’t have to and he’s there to make money blah blah blah. I said we’re done here and walked away. Car salesman are the worst!! FYI don’t ever go to Hyundai in new port richey Florida
Ballsy pro move: Call the second dealership from the first dealer’s office. When the salesperson heads off to talk to the manager is a great time to make the call.
Let him hear you negotiating with his competitor when he wanders back to his desk. “Nothing personal, it’s just business. I’m just here for the car I want, and will go with whoever can give me what I need at the best out-the-door price.”
@@j10001 I did all this through text message and phone calls. They wouldn't move on a 5k mark up so I called another dealership further away and asked them if they could do MSRP. They would. Called Dealer 1 and asked if he could match, whaddya know, they did. Just got everything in writing so I could show them what the actual offers were.
Awesome!! I love it! The whole reason states insist on car sales going through dealers instead of direct sales from the manufacturers is so there’s competition on price - so let’s help them have a little competition! 🙂
There were two key points missing from this skit. When you order a Dodge/Chrysler product the price to the dealer is locked in by the manufacturer at the time the order number is generated by the manufacturer. The order number is generated one to two days after the dealer enters the order into the system. Because of this, you should never agree to paying any price increases the manufacturer may enact. Also, Zach could have purchased the vehicle for 1% below the invoice price by simply joining the Dodge/Chrysler Affiliate program. If his employer is not eligible he can simply join Tread Lightly for $100 and save well over $1000 on his purchase.
Is there a program similar to Tread Lightly for GM?
Thanks. I was saying "no" to the screen when he said MSRP at time of delivery. It should be at time of order as you said.
The one thing I agree with the sales person is why the hell would you buy a truck without the 4x4? Beyond me. It’s a truck.
@@TacoMonster4eva My 06 ram is 2wd it has 300k on it. It has been stuck 1 time. I was on a job site and we pulled it out with a mini-ex. Why would I spend that money up front, pay for the bad mileage, pay for the increased insurances costs or the increase maintenance costs for something I won't use?
Love the videos ! My husband and I just ordered our first commercial vehicle. The sales man discussed a 5k addendum and he claimed it was a manufacturer addendum which was required because it’s a special order and a chip shortage. He automatically discounted the 5k to 3k and I requested a written addendum of what he verbally communicated to us. He couldn’t find it so he decided to remove the entire 5k and keep it moving 😜. On top of that I got the sale manager to honor the msrp at time of build with a refundable deposit ! Thank you guys
Great Job
Damn good job !!!
After that nonsense with him trying to upcharge I’d demand a couple hundred off or walk lol nobody is gonna lose a customer (that they tried to cheat) over 500 bucks
Im 48 and have never bought a new car, id like to order from the factory to get exactly what i want (4runner) i had trepidations before watching this.. Ty guys
This channel is the truth. Just got back from a dealership and ate them up! Driving my new vehicle with 0 down, way below the MSRP and a 2.9% APR financing. I'm happy. One big thing I did was go through my credit union and not the dealership for financing. You will definitely feel the difference in tone by the dealership but it is what it is. Lol
This is amazing, thanks for the work you do. Last year I bought an 2021 Subaru Outback limited XT, the MSRP was 40k, by sending some emails I got the price nailed down to 35.400, so I said ok. All went smoothly until the guy in the finance office, not only tried to add an entire year for the loan (I offered 25k in cash, then the rest financed) he used the APR trick of "Look your APR should be 5.9% but if you add the pain protection and the 3 years of services paid in advance I can give you 2.9%". The history ends with 5 hours of discussion, I left the dealership, sell lady goes after me, more back and forth and by night time, going home with the wagon in 37k total cost, 25k down and the rest (remaining balance and fees) financed 36M at 0% APR... Will never ever buy another car from them, and many family members, coworkers and friends either.
Is criminal what they try to do, luckily I'm 6"2' and 265 pounds with an attitude so I was able to "push back" easier maybe, don't know, but never again. My second car will be something fun from Craigslist. Thanks again and sorry the lengthy comment.
Dealership industry will end up like taxis did after Uber. Gone overnight when some big money wipes out their regulatory capture and consumers who have been victim to their crap practices leave them in the dust.
@@johnrcornell Amen to that.
How did u you argue the apr bullshit
@@supraslug3948 I don't have a method itself, I'm from Uruguay, and there the cars only got 1 price, you can negotiate a discount if you pay cash, and because there's no car dealerships, just the brand local franchise, they work directly with banks, so you have 0 APR with certain banks and certain brands. Car buying is a breeze if not that the cars are crazy expensive and sub par equipped.
So I got there knowing that I had a credit score between 770 and 800 (varying FICO from banks, credit cards, etc) and I knew that Subaru was giving 0 APR to 2.9 (or something like that) from announcements. My credit score was enough for 0 APR so to get to the finance office and find out that the APR was 5.9% for 48 months (not the 36 months I agree with the sales lady 5 min before) was a wake up, "this guy is a piece of s#1t" call. Then it was about not giving up on anything, not making them any favors, I had the money and the intention, Subaru Outbacks are volume sales cars so they can loosen up a little, if they care about the sale they had to give up on my terms.
Be rough but polite, firm but have a laugh, look at them to the eyes and make yourself heard, they are not your friends neither you own them anything, look after for yourself and you interests, they will surely gain enough money stealing from someone else to cover whatever "loses" (of course they never loose money) they may have with you.
I feel your pain buddy, I really, really do. This is, unfortunately, EXTREMELY typical of most dealerships in the United States.
Why do we still need to go through this painful process?
Dealers refused to remove the BS 'packages' they add to vehicles, even before it even was in transit, simply claiming that that's their profit.
In reality, a $1000 package was worth around $200 of stuff not everyone wants and the manufacturer's website list as accessories.
Great video. For these role playing examples, I would love to see some in which Zach ends up having to walk out, but does so respectfully and in a manner that doesn't burn any bridges. Would love for the YAA community members to see how to walk out properly when they need to.
Yes this would help folks as well
I'm car shopping this weekend-just to get a feel for how much bullshit is out there. My plan is to politely explain what I need and what my expectations are for the dealership. If they are unwilling to work with me then my plan is to take a deep breath and kindly explain that there is no sense in wasting each others time, thank him for his time and walk away. Of course, I haven't watched these videos yet so my whole plan may change
After you've given them the "are you absolutely sure you can't do X?" get your keys out of your pocket, play with them a bit in your hands, and say something to the effect of "well, it's a shame we couldn't come to a deal today. Please do not move forward with this order/sale. If you change your mind feel free to give me a call" and start to walk out. More often than not they will either stop you before you walk out or give you a call later that day with the terms you're looking for. IMO always better to go a polite route rather than getting angry, calling them crooks, etc. After all, it's a business where they're trying to sell a product and you're trying to buy a product. No need to get personal, and there are other businesses out there selling the same product.
Easiest thing to do is to simply walk in at the end of the month, hand them a post it that has your "upto" numbers written down. Say you realize their time is valuable and if they are able to meet those numbers, they have a sale. Best to do it in person, not over txt or email. Walk in holding your checkbook. I've leased / bought my last 4 cars this way and its they easiest way to handle it. Sometimes they just say they can't, and you have to be willing to thank them and say "call me when you can", IF they can. Leased my wife's RX350 this way most recently - when they came back with their sheet, we were 150 a month apart on monthly cost. Said they couldn't possibly come close to my number. Said ok, walked away respectfully. Within 72 hours they met my numbers without me having to set another foot in the door. Simple and easy.
@@aphonictx8293 You scare me when you mention monthly cost. You should yalk total, out the door cost. Monthly can/will be manipulated via financing, changing the term, etc.
I’m glad that I’m an internet manager at a Subaru store that doesn’t stuff shit into their cars. You get what you want and leave happy. I get so many stories of people coming from other stores, especially from other brands that pack their cars with a bunch of shit no one wants to pay for. Get what you want and nothing more. It shouldn’t have to be any other way .
Chris, I couldn't agree more. All the best, Ray
I custom ordered an Impreza back in January from my local Subaru dealership hear in NH and that's how they were. They mentioned stuff and I said I didn't want it there was no push back, just on to the next item. I got everything I wanted and it got delivered in just under 8 weeks. I even got 10 year 120K mile extended warranty for less then the 8 year 96K. And only paid $27K!
My local Subaru dealer adds a $2000 extras package to any car, they don't try to hide it and they will not order you a car unless you pay it. Glad I bought a Honda, the Subaru's I test drove were cheap trash.
I wish all Subarus were like that. Mine here in Glendale C.A. tried to up the cost of a new BRZ by 15 thousand dollars. They wouldn't let me have the car without all the dealership addons. I laughed at the guy. Told him he bait and switched me. I was told by the salesman who quoted me one price to get me into the store.... and guess what happened... Won't be buying there and telling everyone to avoid them.
@@justinmwilcox Oh yeah, I've steered at least 20 people away from the dealer that tried to hardball me just in the last 4 months. LOL they suck.
As someone who's been in the automotive repair business for over 40 years, I love watching these videos.
Finally a behind the scenes look.
Do more of these please! I get intimidated when going to the dealer and buying a vehicle.
As a senior citizen I greatly appreciate this information. We've been to 3 dealerships and it seems like the prices were rising the longer we were there. We will be watching this many times... armed with knowledge we will start over seeking our new SUV. Thank you #YourAdvocateAlliance - God Bless You John 3:17
I was amazed to see your dad transform into a salesman. He was so authentic and engaging, and I could tell he was really passionate about his work. This interaction was incredibly helpful, and I know it will be invaluable when it's my turn to negotiate. Thank you so much for your help!
I am watching almost all your videos - they are really helpful and interesting. But this format - impersonating the situation at the dealership - is epic and the best of all! Thank you guys!! Please do more of these impersonation scenarios - they are very practical and demonstrate a lot for us.
I factory ordered a new Rav 4 hybrid around 3 weeks ago and this is pretty close to how it went. I basically dictated everything after learning from your videos. I got msrp after they tried to mark it up $3k. I said no thanks and I’ll leave. They changed their mind quickly. My doc fee was $150 for NY. No factory or dealer add ons (they tried) and that was it. I did my homework on what I wanted and what I didn’t want so I was prepared to sit down with a salesman. Took around 20 minutes. He said he would keep me posted on all updates and estimated 2-3 months but I’m expecting that to double or more. I put down a $500 refundable deposit on my credit card and went home. Like Ray and Zak say, knowledge is power. Thanks Ray and Zak.
Sounds like you did very well ! Congrats .
@@indycharlie 👍🏼
By law in nys doc fee can’t be more than $75
@@joem4746 I’m aware of that thanks. I felt to let it go since I got msrp. Another local dealer tried $5k over sticker and wouldn’t budge when I said no. Another dealer tried the $950 paint protection bs and wouldn’t budge either. I was ok with the doc fee and nothing else. I feel like I got a great deal in these times.
Good job, what is a doc fee ? Delivery/processing / handling is 1025 dollars. Is that the same.im in ny also great job!!!!
I would NEVER debate with a sales person like that. I would have walked the minute he started adding things.
Then you don't get a car. All sales people add things. You're being a fool bevause you won't simply talk to him and say "no this is what I want and this is what I'm getting because I'm spending the money"
Instead of flopping your dominance on the table, you run away with your tail between your legs thinking "you showed him" and then 10 minutes later someone buys it and you did nothing except for walk on a car that you could have gotten cheaper had you had the stones to actually *make* them cater to you.
I think I was very fortunate. In Jan ‘23 I was able to buy a ordered Ford F150 for less than MSRP. I didn’t have any deposit down and I was ready to walk. I made sure I had all the options I wanted from Ford and not the dealer. The dealer tried to add items, but I said no and they removed it. Thanks to your videos I think I got a fair deal. Thanks!
It has been a awesome truck that I can not find at dealers. If you don’t want the luxury model you have to order to get an affordable truck.
Okay, you told us to say "On the RO for the PDI, dont add anything", and you told us what it stands for, but you didnt tell us what it is. If we say that, and cant back up what it meams, that leaves more room to get swindled. Can someone explain what RO and PDI actually is?
This all can be done online without a dealer - one day hopefully this painful scenario will be a a thing of the past !
This video is excellent. I love the father/son relationship to it but, honestly, Zach cracked me up when he's just flat out laughing in the face of the hypothetical salesperson because of the absurdity. I definitely have done that before and can relate hahaha. You have a new subscriber!
I like that the side-view is a very well curated green-screen background thing
And then the dealer-view is blatantly just the raw studio footage, clearly showing the lights and the green screen
Thank you Zach and Ray. This is so helpful for us. We love the demo of what someone might encounter in the dealership. You two are awesome.
Thank you for your helping content, I worked at a dealer before and I didn't realise knowing what RO and PDI mean can be a privilege when buying a car!
Thank you!! Excellent role-play, AND recap. I’ve got this one saved to revisit BEFORE I go to order my next car. Awesome service. YAA - you’re doing that name proud!
Great video ! It's fun to see you two banter back and forth with good stuff ...not to mention informative.
Great video. I was pretty fortunate. My dealer (ford dealer) ordered my new Expedition at MSRP, no credit check (I'm currently on a lease with the same dealer) and no add ons from this shop. Loved the role play and I've been in the customer seat (and uncomfortable but still doing it) and been pretty lucky so far. I still have a lot to learn about this process. Great channel explaining how the deals get done.
I can’t thank the two of you enough for creating content. I was about to sell my soul on a new car “deal”, but something told me to start doing my own research before I signed on the dotted line. I am so grateful that you all not only have the knowledge, but decided to share with those of us who had didn’t have a clue before coming here ❤ Blessings!
Wow - this was such a great video. It was very helpful - made everything very understandable by playing it out. Appreciate your insights and your channel!
Great info guys. I'm currently on a hunt to find a fully loaded Ford Raptor at $87,505 MSRP. All dealerships in Oklahoma are charging $12-20k ADMs. I thought I found a dealership down in Texas that was selling at MSRP due to how they posted their Raptor listing online.
I reached out to said dealership for info on one of the Raptors and a sales associate said it was already pre-sold and I could place a "Special Order" through them and save a lot of money. I asked the SA what's the next step. He responded back stating he confirmed with his Desk Manager they had 1 allocation available.
He then told me this: The 35 inch tire package goes for $12k above your build price and the 37 inch tire package goes 17k over your build price due to it being a specialty vehicle from ford with very limited availability.
So much for saving me money. Dealerships just make me sick when they do this. I just want to purchase directly from the factory and cut out the middle man. I've been saving money for quite awhile and have the cash on hand to purchase the vehicle out right. But I'm not willing to pay $104,504 for a truck that costs $87,505 MSRP.
Sorry for the long rant. Just disappointed in the current sales climate. I have noticed quite a few dealerships having Raptors in their inventory for over 100+ days just to get the asking ADM.
I have a feeling these ADMs are going to bite them in the ass very soon as the economy continues to worsen and food shortages start to appear. We'll see. In the meantime, my quest to purchase a Raptor at MSRP continues!
Try Town & Country Ford in Alabama.
What’s ADM? Is it Above Da Market?
@@ShadowFreedum Adjusted Dealer Markup I believe
Good luck. Used are going for over original MSRP.
No food shortages and the economy is on the mend, gas prices getting better, so that is why you got to be careful trying to predict what will happen, because no one knows. I also realize this was 3 months ago and things looked a lot worse, but like anything else, things turn around, they never stay the same. Good Luck any updates?
We've been watching a lot of car videos and have decided to buy our first new car. This has already been so immediately helpful. Thank you!
In terms of the credit check for ordering, an individual is allowed to check their own credit without a negative impact to their score. Arrive at the dealership with a current copy of your credit history. I've never had a dealership ask for more than that. It gives you one more opportunity to deflect the tricks and stall tactics the dealership uses to wear down a customer's resolve.
This was a really great video! Thanks for making it! This is so helpful! I'm really glad you touched on the doing a credit check twice point too. It would be really uncool to have to get 2 separate hits on your credit. No one should agree to that because like you said, with the car shortage, if you can't buy the vehicle, someone else will. So they can just wait to run your credit until after it comes in.
Found this page a couple weeks ago and have been watching so many videos to prepare myself to buy my first new car (dream car) this summer a Camaro 1SS (live in Nevada so idk how far my distance to find the best deal maybe 500 miles) so definitely have been enjoying all the scenarios and tips to hopefully come away with a great deal. Thank you so much I love you guys channel and all the help to us so we don’t get hit over the head.
Using these videos to build some more confidence before stepping into the dealership.
It sounds like people have had different experiences. My dad taught us kids to factory order all of our vehicles since the 80's (except obviously leases) and my last purchase was a Silverado that I factory ordered. The salesman took the order and I had to help him navigate his computer order screen. He didn't ask for a credit check and I asked him if he needed a down payment, he responded "No, not at all. This is going to be a beautiful truck and I could sell it in two days if you don't want to pick it up." I have to admit though, salespeople have become more pleasant than they used to be 30 years ago. I remember how they would jump on you as soon as you stepped out of your car at the stealership. When I was 15 years old I went with my brother as he factory ordered a 1983 Trans Am. The salesman was actually berating my brother as he was ordering the car telling him that his finance department would not allow someone his age to finance the car despite him putting down 50%. I actually got so mad that I yelled at the salesman that my brother has a really good paying job and that he can buy the car for cash but is just financing it to improve his credit to buy a house in the future. We started to get up to leave before the salesman settled down and took the order. When my brother picked up his new factory car it already had 22 miles on the odometer and the salesman said that the car is fun to drive.
I'd demand the owner pay me an estimated off-the-lot depreciation value or I walk and drag the dealership's name through the mud to anyone who'd listen, shit I'd be far more upset than I'd like to admit lol
I used to sell cars back in the 1970s and things have not really changed that much. I did a factory order in 2018, preceded by sending RFQs (request for quotation) to the local dealers for a specific build, asking for the OTD (out the door) price. By knowing the OTD, it really did not matter what or where they tacked on charges as my dealer selection was based on my final cost. It was the smoothest auto transaction I've experienced and when their closer tried for add-ons, I simply said, "Sure, that's okay as long as it does not alter the agreed-upon OTD price."
So nice to see a father and son interact with each other in a positive way
I had a build for a Challenger RT, I had the same thing wanting to ding my credit twice, I almost did it but my gut said no walk. I did thank God I seen thid video !
I think rather than circle the whole page, I would initial each item and then sign and date at the bottom of the list. I appreciate the detailed representation of the process you guys did here, very nice!
Great vid. My wife and I just went through this on a Kia Carnival order. Dealer #1 was this video. Was willing to sell at msrp but wanted to add the bs sticker to a vehicle not even built yet. We tried, but no budge. Dealer #2 ordered exactly what we wanted, not a single accessory, at sticker, no credit check, and no deposit. The only add to this video that I'd make is that if you are required to put a deposit, add it in writing to that sheet that says it's refundable.
love it! exactly what i was looking for and you listened to my request. you guys are too awesome. Great content!
Excellent video!! ... I am thinking about factory ordering but heard from a friend of mine that his new Chevy build hasn't had a build date yet and this was 9 months ago he special ordered it.
New Subscriber here ... Keep up the great work.
I went to a local Chevy dealer in between Christmas and New years Day. Ordered a Tahoe High County at MSRP. I got an order code that day and once the dealership was able to place the order I was able to track the order through the Chevy website. The dealer agreed to no add-ons and this was the case at delivery. The dealer did not take a deposit at the time of order and did not ask for a credit app to be filled out. (a different dealer was wanting me to complete, I walked) I did pay a deposit after the vehicle was produced and before it was delivered. The general manager told me that we would have the first right of refusal and he knew that he would sell it in a short period of time if I did not end up buying the Tahoe. I took delivery two weeks after production and two months sooner than I had hoped to get it. Great experience ordering and buying from this dealership.
As a Consumer Credit Analyst this is a great piece of education. I would say all items are negotiable. All additions to your vehicle whether that is GAP to warranties or even protection add ons are all negotiable and you can always inquire about their cost. The other thing is shop around there are plenty of dealers who refuse to do dealer markups as they know that coming time to trade in the values of the vehicle will be much lower resulting in large negative equity. Creating a loss of customer retention as customers will feel scammed. Always do your research :)
Underrated channel! Deserves more love. Thank you
Great job, Gentlemen! The role-playing approach was very helpful. Thank you.
Decades ago I refinanced my home and the loan guy just couldn’t believe I wasn’t going with the variable interest rate. He wouldn’t leave it alone and did the “ I don’t understand why you aren’t getting the variable rate “ just like you did with the not getting the 4WD.
I had this kind of conversation last week, I ended up compromising on window tinting since I was gonna do that anyway and managed to take all the other crap away. Man dealers love to push the plastic BS guards real hard, the way I got them to drop that was "how much am I gonna spend to remove that? "
The way I got around the credit thing was doing a prequalification with Chase (which they were ok with) and no dings to my credit until the car arrives.
Usually they hold the rate for 30 days, what do you do if the car is coming in 30+ days?...
Did a Chase Pre-approval not add a ding to your credit just the same? Thanks.
@@allaboutroofing2 it doesn’t. It’s a soft check (;
Definitely make sure you shop around especially in this day and age with the internet. Also helpful to join forums of the vehicle you are buying. There are often standout dealerships doing under msrp and the forums will point them out. I live in MA and tried ordering a Ram and couldn’t find a deal. Emailed a dealership in VA which I found on the forum. Ordered a loaded limited for 8k under MSRP and no deposit. It’s a bit of a drive but the savings is worth it.
Followed your advice, and it worked perfectly! All those bogus additional dealer added accessories were removed from the order. Thank you!
In previous videos you always talked about the doc fees and how much they really are. In this scenario you asked to have the MSRP reduced by 599 and it was rejected. I was surprised you didn't try to cut it by at least half.
A YEAR after i watched some of your videos BEFORE getting our first car (USED) from a dealership here in the US and im still amazed and impressed by how you guys CLEANLY explain car buying DOs and DONTs. always recommend you guys to other filipinos like us coming over to the states to WATCH and LEARN from you guys first before going to any dealership. AMAZING.
This is exactly what happened to me but the dealer didn’t want to budge with all those bs add on’s. So I drive an hour and a half to a different dealer who took everything off. Funny thing is, the original dealer called and asked if I’m still interested. And I told him nope, bought it from a different dealer because they took off everything I didn’t want to pay for.
This channel, and this video in particular, reminds me a lot of a magician giving up all his secrets against all union policies and procedures. Naturally, this brought a big smile to my face!
Thanks for doing this video! I'm seriously considering buying a factory-ordered Jeep Grand Cherokee L, which I've been told at this time of year will be the 2023 model year. I know the dealership I'm considering ordering through adds nitrogen-filled tires to all their vehicles - which I don't want. So thanks for demonstrating how to negotiate the dealer add-ons in this video. Since words can not begin to express my gratitude for what you all are providing for the auto-buying layperson, I've been sharing your videos and your website with everyone I know. Cheers!
Edited: spelling
I wouldn't accept a dealer-installed "option" on a new car, npt even if it was gold coins in the glove box. I won't pay for or accept a modified vehicle. 70% nitrogen-filled tires are standard equipment on every car built. I'm even reluctant to have a random dealership-associated shop perform warranty work.
Ordering a vehicle puts the buyer at a severe disadvantage when a trade is involved. First, depending on how long it takes for the vehicle to arrive, you never know what your trade is. Really going to be worth, especially in these times. Times. But then the dealer can just lowball your trade and you have to take it or they get a new vehicle to sell with a markup above MSRP to another buyer. It's that or sell it yourself and miss out on the tax break, but who knows if you could time those two transactions right, meaning the sale of your vehicle and the delivery of your new vehicle. Love to hear your thoughts or ideas on combating that issue. I've always been really good at getting what my vehicle is worth, but now I'm not sure if it's possible when ordering a vehicle. You are at their mercy.
I’m hoping to buy myself a car for my 18th birthday and let me tell you… I’m glad I stumbled across this channel cause I know how dealers try to manipulate teens when trying to buy a car. I love these videos 😃😃
Good stuff, I'll take all this in consideration for my next truck. Thank you for educating us.
Looking at ordering for my next vehicle. I appreciate these videos.
I put a new GMC SLT 3500 on order, I was very clear in the discussion I wanted zero dealer ads. The sales associate smiled, winked over toward the finance area and said "wont be a problem". Price was MSRP +tax and title. Now I'm just waiting on the dealer allocation to have a spot that they can actually order the truck. I don't need it until next summer so I'm find with the wait.
they are going to sell that vehicle to the highest bidder!! if someone is willing to pay over the sticker, im sure they will overlook you Mr customer. we had a bidding war on the showroom floor!!
This is really helpful information, thank you for educating us on this topic. I could not have watched at a better time as I saw the 2023 Honda CR-V and I may want to do this with this vehicle purchase.
This was a awesome way to showcase this process!!
Love the video !
I had another order lined up at a 2nd dealer which got the dealer I went with to drop all the extra fees. I found pitting dealers against each other got my pricing lined up. I have a couple pretty approved loans, had a quote lined up on my trade-in before letting the dealer inspect, and talked to my insurance provider before going to any dealership. I can't understand going to buy a car without doing the homework first
It wouldn’t be an issue if honesty and integrity were core values of those who sell vehicles
Great video guys. I could just set my iPad on the salesperson’s desk and play this video!😂. No push back on the doc fees? Is that due to the current market? Or just normal to accept?
THESE ARE WONDER EDUCATIONAL VISUALS... KEEP UP THE GREAT WORK!!
Your videos are amazing! You saved me from a pushy dealer demanding that I had to pay the dealers fees to order a 330e. In the end, I went to the right dealership and saved $5000 from what the other dealership wanted and actually have the order $1000 less than MSRP. Thanks for what you do!
Great video! I just ordered a new Ram 1500 a few weeks ago. I emailed a few dealers within 200 miles and one responded that they would give me a price under MSRP. Their doc fee is “only” $175 so I ordered the truck at a few thousand below MSRP and they didn’t try any add-ons (at least not yet). Other than asking to run my credit which I declined to let them do, they have been great. Hopefully no games once the truck arrives. Let’s see…
You emailed dealers? How did you word the emails regarding your order? Looking to start this process soon. Thanks
Ray and Zach absolutely love it!!! I save these videos for myself, family or friends when it comes time to get a new vehicle!
I'm Thankful for people like this
One of the nicest and most informative videos I have seen. Totally enjoyed it.
I loved this role playing you did on factory buying a vehicle. I took a lot of mental notes. Great job gentlemen!
Agree!!!!
Hey guys, more recent subscriber here, but I just wanted to thank you for everything you do. Through watching your videos and despite current markets, I have factory ordered a new Mustang mostly for selfish reasons but also for extremely sentimental reasons. My first real car was a used 1995 Mustang and my father loved that car. He passed away from cancer last year and have decided to use a portion of my estate money on this purchase. I have been documenting my process with the dealer, and so far, they have been AMAZING. They were up front and said they ONLY sell their vehicles at MSRP and even ASKED me if I wanted any dealer accessories instead of just automatically trying to sell me them on my factory order. I ordered my Mustang mid march, received a confirmation from Ford 3 days later with a projected build date of May 9th. It has since been pushed back to May 24th, but will certainly keep you guys apprised on your website of how long it will actually take and how the whole experience goes. Thank you again for all your expertise. It has made this process a breeze so far. -Steve
How’d it go
@@deebo1292 Ended up buying a different GT with minimal differences to my factory order a week ago. Dealership was pretty firm on pricing, but they were selling vehicles at MSRP with no market price adjustment. minimal dealer added xtras ($1700) in total. and despite being pretty firm on price on a car that's been on the lot for almost 4 months (which I used YAA's "days on lot" feature to check), I did get around $1000 above trade in value on my existing car, thanks also to YAA and their black book feature. All in all, I bought the car for MSRP. And still saved 3k aside from my factory order. It's not a huge win, but a win none the less.
Really great info! My last car was a tesla. All online. No dealer. Super simple.
I love these guys. they are entertaining and informative and for the consumer. What more could you ask?
One of my first jobs out of high school was a salesmen for Dodge Chrysler and this is pretty spot on. Don't even step on the lot unless you have a sizable down payment and 700+ credit or eith cash in hand. And never go there with an upside down trade in. Be as irresistible of a sale as possible and go in looking to buy at the end of the month/year. You also maybeamt to go to an area that normally doesn't see high end clientele.
Does it matter when to buy if its a factory order?
Good video, thanks. My answer to "subject to price changes" would be I don't think so. Before starting this process you should be asking the dealer if they have an allocation. Then you agree on the price like you did if they do. Then you get that price in writing because they should be ordering it that day with their allocation. The first update you get from the salesman is the order and order accepted. If they don't have an allocation you go the the larger dealer or the one that has an allocation to order right away.
I can't speak to other Brands but Chrysler Jeep Dodge and Ram dealerships do not have to have allocation to factory order a sold vehicle. Also, when you order the vehicle it should be price protected, meaning if factory increases cost of vehicle, your sold order will not be affected. Now if you back out, the vehicle will immediately jump to new price. Also, you can lock in any factory incentives when you purchase it. When you take delivery you can choose between new incentives or those that locked in during order process. Most of our monthly new vehicle sales are sold order units.
If you order from the bigger dealer you end up fucking your local dealer. Small town people going to city dealerships just takes money out of your community. Keep shopping local. As for factory price increases the price isn't locked by the dealership its locked by manufacturer. So if there's a price increase and the manufacturer isn't locking prices then the dealership gets fucked over. Again support your local. And I've not seen a less professional interaction than in this video. For being set up to educate and help the consumer to purchase a new car you're just making people walk into dealerships like ill informed idiots.
@@jacobcampbell468 you forget, it this world its Fuck or Be Fucked. If I can save $$ ordering from the big dealer, then I will. But if local dealer can give me better deal, then local dealer will get my $$.
I ordered a 2022 F150. I shared my experience on another of your videos. Ford has a policy that if you order, they honor the pricing at time of order and reimburse you for any difference 60 days after purchase. Incentives are offered based on what was available at order time or at delivery time- whichever customer wants. Oh and yes, get a copy of the "DORA"
I’m a young buyer looking to buy my first car new car. And watching all your videos is very informative. Thanks guys
Perfect timing: I'm going to be doing just this with a new Bolt 2EV this coming month. The other reason for not doing a credit check is that I'll be going through my credit union for the financing.
Never say that
@@MT-xl8jy why not?
@@ns-si5wb because the dealer wants you to use their financial partners, then they get a % of that rebate.
What about any applicable manufacture to dealer incentives? What happens when a manufacture will price lock the order, but the dealer tells you there has been a price increase before you take delivery? Is there a place to talk to the manufacture direct to get the correct story?
You guys are great! Thank you for such clear instructions through the car buying experience.
Love it when these guys play off of and act out together. What a valuable tape! Thanks guys! Luv ya #Pops!
Thanks Darin and thanks for being with us for such a long time. All the best, Ray
Just went through this process but the dealer wouldn't let us put a deposit on the vehicle until there was a created VIN. We were given the build sheet and the order number and were told that they would contact us once the VIN was created so that we could put down the deposit. I tracked our order myself by using Chevrolet's website chat function and provided the chat assistant with my build number. I saw that the vehicle had begun production 5 days earlier. Reached out to my dealer to do the deposit, but "oops" they pre-sold our build to another customer. Apparently once it is in production the vehicle displays on their website. Someone called in and was able to pre-purchase our build before the dealer gave us a chance to buy it. After numerous apologies from the dealer, they ordered us another and took 3k off MSRP and included a 5k accessories package at no additional cost. We finally took delivery after a 6 month wait. 2022 Tahoe Z71.
That's a win for headache
WoW ! At least they made up for their error in selling your vehicle to some one else. You have to wait much longer and hope nothing changes in the pricing as well as the MSRP. I'm happy you have your new vehicle. Last week I finally received the email from Ford telling me the VIN and the date the new truck will be scheduled for production.
The sad part for me is the local dealer didn't want me to place a down payment nor did I sign any papers with them. I didn't know about this website until Feb 2022; I ordered my new truck in Nov 2021.
They sent someone from the back office out to finalize our deal, and he wanted us to buy 'rust proofing.' I said to my husband, "What! These cars rust that easily?" I thanked the sales guy for being frank with us about how flimsy the materials are they use to manufacture their cars...
It depends on where the vehicle is operated, what the rustproofing is and how it's applied, whether it has any value. In the salt belt of the US the only rustproofing that's worth anything is a lanolin material that's too messy to apply properly at a car dealership, and it requires annual inspection and re-treatment.
That was great guys. Thanks for all the information you are giving.
Great timing, I am just about to custom order a Porsche Macan S. The dealer "paint protection" is the one I never understand. If I want paint protection I am going to a high-end detail shop to have it installed by trained technicians who know what they are doing, not by some random high school kid working at a dealer. I have no problem paying a few thousand dollars for paint protection film, but not from a dealer.
So... I have watched a number of your videos and used that information to order a truck... I contacted at least a dozens dealerships with the same email that included my build information... the next day I filtered thru all the contacts and was able to order my Ranger at $3000 below MSRP... Thanks for the help... Alain.
Can you explain more? I would like to order a rav4 but not sure what sure how I can get the build information? How do you find out who to send it to?
@@nailgoddesst4882 Dought that ?????????????????????????
Outstanding video. I was in the car business for 20+ years.
Two years ago I drove an hour from home to purchase a used Chev Express van for our family business. I verified the price on the phone in advance.
When I arrived to make the purchase, I noticed a dealer addendum with an anti-theft system, paint sealant, door edge guards totaling $3000.
Long story short, I walked to the sales tower, had a chat with the GSM and he apologized profusely and told me that the owner wouldn’t allow him to budge on the $3000. He was legitimately embarrassed.
I wrote a Yelp review and said good things about the salesman and GSM but slammed the bait & switch owner.
The store has horrible reviews on all online platforms. I should have researched their credibility before going.
I ended up buying the same van locally from a dealer that went out and found me a similar vehicle and saved $4000.
I
you wrote a good review for people who participate in these lies and scams all day long every day? That's a sucker move. :-/
I am trying to get my first car and this is so helpful, thank you so much.
i love watching your old man work! and 'm so glad 'm not on the other side of the negotiation table as him!
Great video, as are most of these. But you're ok paying a $599 doc fee that should be $75?
Had to walk away from a deal due to the add-ons and credit check(already have financing from Navy Federal with a rate they cannot match). Now I have to consider another brand that will deal with me.
I know how you feel. I'm trying to purchase a new truck of a certain brand, but the "dealerships" are going to force me to consider a different brand. I guess a no sale is a good sale in today's market. 🤔
what was your rate from NFCU? I'm also looking tog o pre-approved through them for a BMW 3 series or x3. I see online it should be 2.2% APR, is that correct?
@@Ziplock95 1.79 is lowest that I know is offered. I may just hold on to this truck for a while longer 🤔.
@@geek8817 If my Ford F350 doesn't arrive with the price listed and the dealer tries to play games, I'll continue driving my 2008 Dodge Ram. I'll just save the money I put aside for the truck purchase and use it for a vacation and updating my Dodge.
I ordered a Tacoma, and the sales person made it so easy without any other charges or hassles and got exactly what I wanted. Now I have to wait.
What a magnificent service you guys provide. Thankyou.
You’re being told VERBALLY if you change your mind and don’t want it you’ll be refunded the 1k. I noticed that wasn’t written down in writing. Trust me they ask for a deposit for a reason. They’ll be no refund on that without it being in writing. Also using credit card excellent protection over using a check!
A couple to add from me walking out of three of these in the last few days 1. Adding a handwritten line to sign that says the Deposit is non-refundable -I told dealer I would not sign off making it non-refundable, and why does it matter, if I walk away he would be able to sell it anyway, then he whispered that it’s illegal for the deposit to be non-refundable, so they just try to scare you to not shop anywhere else in the meantime 2. Over the phone they tell you the price, email the window sticker told me they sell at msrp, and then when I arrive to the dealership to put down a deposit, they add that the sale is contingent on using dealer financing, when I said no I have financing through my bank, then they said because of that, now they would have to charge 2k over msrp. 3. They told me you can't actually place orders, only get on their official allocation list....but they then actually try to order a car with your name and create a build sheet and ask "is this close to the car you would be looking for" - so they get a car to their liking coming in that they can sell when it arrives and try to find a like vehicle for you in the meantime,,,maybe. -- and they also did every single thing mentioned in the video. So heads up out there. Patience and not getting angry but also feels great to walk out the door when they don’t want to be honest. Good luck out there everyone ---And to be honest, I get it, its nuts out there, and dealerships need to make money,,,,but would the world actually explode if they just did all of the above, but be upfront about it and why?? Some of the things they want make complete sense, and I wouldn't even mind, just stop fking lying.
Thank you for these tips! The last car we bought was 14’ Nissan Armada and the times/ dealership ways of doing car buying has changed. I feel like don’t know enough and I definitely don’t want to get suckered. We have ordered a 23’suburban and I’m need to know if negotiations should be done first or after the truck comes in? Does anyone know a video that tell exactly what to do?
Curtis, non-refundable deposits should only be for vehicles which are unicorns. Like if you lived in North Dakota and you were ordering a 2 wheel drive SUV in the most unpopular color. the dealership will never sell that vehicle Your non-refudable deposit pays for losses when sold and cost of keeping the vehcie in inventory, or wholesaling the vehicle to a dealership where 2 wheel drives are preferred IF you backed out and left the dealer holding the bag. Also if your vehicle configuration is so wierd and specific that the dealership would have much difficulty in selling it for the same cost reasons above. I would recommend you counter it with an agreement that only the difference between what they sell the vehicle vs your sale price is non-refundable. You will ahve to wait on a refund until they sell or wholesale it, but the dealership should be willing since there is no longer a risk of money lost.
Brutal. Thanks for the intel, gentlemen. 💪
Have to do more roleplaying like this!! Awesome!!! Went thru this exactly with 10 Ram dealers in Illinois watching your videos. Researching for 2yrs. and retiring my 2002 Saturn Sc2 of 19 years although I purchased another 1997 Saturn 73,000 miles manual 40mpg 3 yrs. prior for a measly $1400.
Anyway Getting a Ram at invoice pricing with many options as my 1st new vehicle. So far I'm saving around 7 grand before manufacturer rebates upon delivery. When doing the order he snuck in by the way we add nitrogen and do window etching to all are vehicles, I said absolutely not and he reduced the price in half. I still said absolutely not. When the vehicle comes is for the pdi I will say how can you charge me for something that was not done... thats stealing right?
If you live in the Chicagoland area do not go to Ziegler Jeep Ram in Schaumburg IL, very pushy, over msrp, and the Sales guy told me sorry I can not give you any manufacturer rebates when the vehicle comes in.
Keep up the good work guys... Kimberly, Zack, and Dad 😁!!!