As a current employee, Lowes is MISERABLE to work at. It's bleeding workers like crazy. Average tenure at the few stores I've been at has been below 2 years. A good chunk of that is horrible decision making from Ellison himself. Good short term results for share holders, but our ability to service customers when we are so poorly staffed will lead to long term customer abandonment. Corporate doesn't care.
Im so glad i left lowes(cabinet specialist here). Its gotten more and more stressful. and staffing is horrible. i was paid $17/hr + a rigged bonus system. I'll go stress somewhere else for more money.. no more IRPs, no more AP4me, no more safety walks, no more customers calling with issues to complain how horrible our 3rd party delivery is. no more covering multiple departments, and no more going behind night stockers... the company is going downhill..
What I like about Lowes is that you can get help. Home Depot does not even acknowledge that you are a customer. You could die on the floor and they wouldn't even notice.
It's impossible to get someone to help you at Lowes. There's usually one employee trying to handle a bunch of departments, without knowing anything about anything, except for how to sign you up for a credit card.
My experience during PANDEMIC, every store had lousy service. People calling off, quit or were sick....Talked to local Walmart Mgr..Whole departments not staffed. Out of 15 check-out lanes there were days she could only open 3.
You should not be asking lowes employees for advice. They worked at McDonalds yesterday. They know nothing about what they sell or how it works. There are no electricians, plumbers, carpenters, etc working at Lowes. The humans are for basic grunt labor and nothing else.
Neither Home Depot or Lowe's knows who they are selling to. They can both say selling to pros is better than selling to non-pros. But truthfully pros don't shop at Big Box Stores for their big boy orders. I personally tried shopping with both of them and they both couldn't handle it. Everything at these places takes forever to get their pro desk worker to understand what you're trying to order. Most of the time it's like they just go in circles telling you they know what you mean but they really don't. Then after hours and hours go by you end up with just some of the things you need. Pros can't waste their time with that. Realistically a lot of building products won't sell to or through HD or Lowe's. So your left with just mid-grade or low end building materials to pick from. This is fine for homeowners and people trying to make a buck in side work. These stores need to focus more on pushing savings on to all their shoppers and stop pushing their so called savings through their credit cards. Also, Lowe's needs to fire their CEO, he's costing them way to much money and is tearing this business apart from the inside out.
I can’t say specifics because I’m pretty sure I’m still bound by my NDA even post employment, but I can guarantee you that THD makes more then 5x the money off “pros” then they do off private buyers
@@arkcantoscreampsnpc7274 One of my points is that HD can't tell what they're selling or how much money is being spent by a non-pro unless that shopper is tied in with HD credit card. Example - If the so called pro spends 50-80k a year but a non-pro many spend 100k without HD even knowing because none of those purchases was with a credit card. Now if you factor in the number of non-pro shoppers vs so called pro shoppers. Also, the so called pros buys with discounts and non-pro gets nothing. I can guarantee more money is spent in HD by all the non-pro shoppers than by all the so called pros shoppers.
@@randyrobineau2699 I can’t discuss the specific program they use but I can say they track all “pro” buyers through a system and all other purchases are non-pro, that’s how they get the difference in profit. I assure you that at the profit margins I saw when I worked there they are making enough money to not care about any meaningful change
One thing I don't like about Lowe's is their website is often wrong about where a product is located in the store. It's incorrect about 75% of the time. If they fixed this, I would go to Lowe's more often instead of Home Depot
That and even if they did manage to purchase a house of their own they are constantly nagged at or need help with home improvement from their parents the baby boomers.
*I really like going to Lowe’s.* ❤️🙏🏼 The shopping experience is much better. They’re the perfect alternative to Home Depot. It’s what Target is to Walmart.
We got a new stove when ours decided to die (first time buying a large appliance online) and they were great & very fast and efficient (no damage or issues)
The reason Lowe's is still in business? Because I go there 17 times a day when I'm working on a simple house project. The only reason I go there is because they are right next to my house
I was a security guard at Menards during quarantine. It was like Black Friday every day for weeks as people temporarily out of work found productive things to do.
@@samsonsoturian6013 A lot of increased sales came from actual contractors. I have doubts the regular buyers actually had a 75% rate of purchase to use. But plenty tried, gave up, and hired out the work as many of my contractor friends can attest. They've never had so many projects where materials were already on site🙃
What a coincidence lowes CEO Marvin Ellison used to be one of the guys at board of directors of home depot, I remember when I was in college working there part time that he talked on a lot of training videos. I've heard rumors both stores are owned by same owner.
No, Home Depot and Lowe's have different owners, Marvin Ellison is the Chief Executive of Lowe's and not the Owner he also has experience at JC Penney as well, he's former Home Depot but has nothing to do with them now. Home Depot's CEO is Ted Decker, the shareholders boards and ownership structure are very much separate from Lowe's and Home Depot came about a few decades after Lowe's but really pioneered the Home Improvement store which Lowe's copied within reason. They are competitors to one another with similar stores in the space like Ace's Hardware, Menard's, Harbor Freight etc.
I live in Benton Harbor, Michigan and we have both Lowe's and Home Depot. Now if you were to ask me which one my family shops the most, for trash bags, we go to Home Depot. For most everything else, we're a Lowe's family. Tools, appliances, etc. Just last week I've picked up four packs of lawn bags from LOWE'S!!!
I live in the southeast. My experience with Lowe's in my area is lackluster. They are well organized and clean but the customer service is horrendous. I will gladly go to Home Depot over Lowe's any day. They treat you like an actual person at HD. Lowes employees are similar to Walmart employees, they want to be done talking to you ASAP.
Home Depot has more stores, employees, and revenue, making it a stronger competitor. However, Lowe's has a slight edge in customer satisfaction, and it also offers more services and delivery options. In terms of selection and quality, both are comparable, but The Home Depot offers more specialized services and better discounts for contractors, giving it the edge when it comes to choosing the best big-box home improvement store. It really depends on your location and budget, but in the case of most buyers, the Home Depot would be the better choice for your home improvement needs.
I went to a Lowe’s one time and asked where the screws were and the lady told me I should know since I’m Hispanic and walked away. Their costumer service is horrible in Waco Tx
Thanks to TH-cam DIY videos, it helped Lowe's get sales, every time I go and ask for help or guidance, they either don't know or the employees give you attitude. Home depot is my go-to always.
Lowes is for do it yourselfers. Home depot is more contractor grade. Plus my experience at home depot is a lot of the guys and gals who work there know what they're talking about. Where I live, a lot of the guys who retire from the mills like carpenters and electricians will go work there.
Lol weird i kinda have the same story but about home depot...i believe they are very very similar...sadly not every employee isnt very savvy or completely new into that home improvement world...give them a chance.
I called Lowe's and Home Depot to get an estimate on patio doors... The guy from Lowe's didn't even know how to hold the measuring tape (included the holder when measuring) and the estimate was a picture from his cellphone of the MS-DOS looking program that Lowe's uses for estimates. That in addition to orders constantly being canceled whenever they have a decent sale because their inventory is absurdly outdated summarizes how terrible Lowe's is.
@@travispepe553We're getting there... Genesis runs on an IBM iSeries mainframe, the TN3270 terminals used to access it only *look* like DOS, but it's in fact, some flavor of *very* esoteric IBM UNIX or mainframe OS. In all honesty, Genesis is (or was, as they've since implemented much worse "web 2.0" applications to replace Genesis) a very capable selling and order management system. The level of line-item specifications for things like special order doors and windows, is, from what I understand, considerably better than the systems HomelessDeathspot uses. Now the new Indian-designed system Lowes is trying to replace Genesis with... that's hot garbage.
@@phillippia Literally every video they do has a different voiceover...and they all prove themselves to be idiots. The writers/editors/everybody else aren't much better. Stupid filler content for stupid consumers.
I feel like HD is way better than Lowe’s. I will admit in my area Lowe’s hires older people= they know there stuff. While HD hires younger people and I have to go look for it myself. HD just has better tools in my opinion like Milwaukee, makita exc. Lowe’s has kobalt, dewalt, and flex that I don’t think it will sell.
Lowes for me. They take care of veterans unlike Home Depot. You don't get discounts online purchases with Home Depot while Lowes does. Yes, Home Depot does have in person discounts however, just not online purchases which is stupid.
Ok Lowe’s you want the honest answer to why you are In 2nd place? It’s super easy, it’s 100% Price, I’m a diy person that will do literally everything but roofing on my home. I will go shopping at Lowe’s but only if I can’t get it at Home Depot or if it’s something super specialized, a lot of time, I seem to have better luck at Lowe’s but it’s only on random stuff that’s super specialized. regardless I’m really DIY so if it means I will save hundreds of dollars BUT I will have to figure out a way to make the cheaper thing work how I need it I will go the Home Depot way.
Roofing is actually not as hard as you think it is. Its hard work under the beating sun i say its the 2nd hardest physical work for a diyer behind anything to do with concrete. I tend to stay away from anything electrical related.
I liked lowes a few years ago, but they’re customer service has really gone downhill, way worse than home depot’s. At the last 3 lowes I’ve been to their employees generally don’t g.a.f.. Also their mobile app is practically unusable.
I tried to order a roof from Lowe’s. Everything went ok, until scheduling delivery. I picked out the shingles I needed to do a rental I owned, the quantity and price was ok. But then the guy gave a me a phone number to schedule delivery? WTF? I was supposed to call someone and play tag as to delivery? I simply walked out, went a 1/2 mile down the road, ordered the same type of shingle, the guy there sat me down at the computer, let me pick from the available delivery slots. And I didn’t even compare prices, I walked out knowing when the delivery was scheduled, I could call my roofer guy, get it done. I have a hard time understanding how some exec oks a procedure that hands off delivery to some third party for the customer to play whack a mole. Those folks get paid to make big decisions, and that imho was a stupid decision. The exec who made that decision should be looking for another job.
I worked at Lowe’s over the summer and it was great, but the only thing that bothered me was the amount of shoplifting that went on. It was almost impressive.
I think of the description someone had made of Lowes years ago; that they tried to remain clean and organized so women would be more likely to shop there.
NOBODY BECOMES A MILLIONAIRE OR A BILLIONAIRE BY WORKING FOR OTHERS AND DEPENDING ON THEM, GOOD INVESTMENT BRING MILLIONS OF DOLLARS, AND CONSISTENCY BRING BILLIONS, THE MARKET IS ALL ABOUT BTC AT THE MOMENT NOW.
I remember when I was a kid Lowe's Hardware in Boone, NC used to sell Super Nintendo Video games for variable prices behind locked glass cases near the front of the store. My mom and dad don't remember but I do. Yoshi's Cookie was selling for at least $40. .
The two biggest problems I have with Lowes: 1. The ones in my area will not custom cut lumber for you. For those DIYers like myself who do not own expensive cutting tools this is a major disadvantage. I would rather drive further to a Home Depot if I needed something to be custom cut. 2. Lowes generally sells lumber by the unit and not by feet/inches. Meaning that if you need custom cut lumber (say 2 feet), Home Depot will charge you for that exact dimension. This saves me you a lot of money as oppose to buying extra lumber that you do not need.
But let us not forget that Lowe's sucks at customer service. I went in to ask about buying the grill outside. I was handed off to 5 different people, who each left me on my own as they found someone else. The guy who had the key was the 4th guy, and then a Different guy loaded it into my truck. Like seriously? They have radios on their belts!!
Home improvement and auto parts stores always do well. In good times people spend money on extras or contractors spend the money, when things go bad, people DIY repairs as needed keeping the supplies of materials going. Simply by changing the size of packaging the same products are able to be sold at any time.
Helps that Home Depot is starting to get some negative press regarding some of the groups they support. I prefer Home Depot but have a lot of friends that won't shop there
The only thing improving at Lowe’s is their profits! One employee for multiple departments ! Guys are stretched to their limits, and don’t even think of finding code compliant products they are asleep at the wheel ! You may not have much help at HD but at least they have the material you need!!!
Lowe's is where it's at. My homedepot is absolute trash. Rude people, supply issues & they are more expensive. I've literally spent $20-30K at lowes since I bought my house in '19 because I hate the depot so much. The only thing they have going for them is that dang jingle.
Lowes sells cheaply made chinese aux air conditioners of which they do not honor the warranty on, if there is a problem, the customer is directed to the chinese manufacture who could care less what is wrong with even if the product is still under warranty, they will not replace or refund the customers money, your screwed, period. Never shop at lowes.
Lowes is overpriced. I stopped shopping there when i was comparing prices to HD. Plus HD has a great Diyer support because they have an associate in every aisle that is knowledgeable enough to help the Diyers. HD is my go to 99% of the time.
I wonder if that new CEO is the reason why Lowes went from being dead-even with Home Depot, price-wise, to being about 10% more expensive. I noticed the shift within the past couple years, which was a bit disappointing.
Why would you assume that, with no reason when there are many other way more valid reasons like the global pandemic, the housing market going to sh*t and the fact that as years go on no company prices stay the same
@@mr.johndoe2659 Because all of those other factors are affecting Home Depot at the exact same time in the exact same way, and an overall trend of equal prices should remain equal, even if they equally increase, due to those outside factors. For the overall prices of one store to increase about 10% over the other store suggests an internal factor that only affected the one store, and not the other.
I live in Las Vegas. I bought a house and closed in March 2020. Right before the craziness hit. While LOWES is right around the corner. Home Depot is a 5 min drive. I shop for all my paint for my house since I painted the inside of my whole house. I will say the major time was spent at lowes. I got into wood working, got a Table saw and a Miter saw in April of 2020. Now I have like so many tools from routers, drills, saw horses etc. When I got my table saw and miter. No one at lowes could help me with the knowledge of table saw. Since I have been doing alot of study on the subject. I went for one and got a more expensive one with a miter. I also sold three more table saw for lowes. I had other customers asking about table saws.. The guys that work there asked if I wanted a job. LoL. Understand I had never used a table saw in my life. I guess when you sell guns for a living and for the last 10 years you can sell anything. I think lowes has a better set up. What's really sad is when I got into lowes. The employees know me. lol
As a roofing contractor, I still find it is easier to get in and out of a home depot for over a lowe's for that small pickup of materials I may need during an active job. There's usually only 1 pro checkout available at lowe's that gets stacked up. Plus the nails/screws and paint are on the other side of the store from lumber/roofing. Pro-Contracting Parking is also easier at Home Depot. It's just easier to go to a Home Depot.
Lowe's provides a very good online shopping experience. They have an online veterans verification process that lets veterans receive a 10% discount both for online and in store purchases. Home Depot does not have a mechanism for offering the online discount.
Having worked as a independent contractor inside HD and Lowe’s. It’s night and day with the staff and the overall feeling when working inside HD. They’re just happier workers and it shows
The best thing they can do is to hire skilled tradesmen from the union AND handymen, to be the material buyers do that who skilled workers and do it yourselfers go there, you actually can find what you're looking for instead of a refrigerator full of food that you can't make a meal out of. Hire more diverse, I mean physical diversity not just the same ethnicities with some of them homosexuals, because you can feel discomfort the moment you enter if you look different and in tired of trying to focus on what I'm trying to build and every Lowe's the workers stare and watch making it hard to think.
What else do they have to do all day? I'm sure by "DIY project", they're including painting a room, which is a really low bar to set. From there, you can go up to replacing lighting fixtures, installing ceiling fans, replacing plumbing fixtures. Adding or modifying outdoor living spaces (decks/patios), all the way up to completely rewiring your house (if it's necessary for some reason. In my case, whoever wired this house at time of construction in 1958 thought it would be a good idea to cut all the ground wires off as they came into the outlet box, so I've got to replace 1000 ft of wiring for want of 6" of ground wire at each end).
As a current employee, Lowes is MISERABLE to work at. It's bleeding workers like crazy. Average tenure at the few stores I've been at has been below 2 years. A good chunk of that is horrible decision making from Ellison himself.
Good short term results for share holders, but our ability to service customers when we are so poorly staffed will lead to long term customer abandonment. Corporate doesn't care.
I work at lowes to store 2774. I loved it great pay & benefits. A lot of overtime. The old employees are so entitled.
Im so glad i left lowes(cabinet specialist here). Its gotten more and more stressful. and staffing is horrible. i was paid $17/hr + a rigged bonus system. I'll go stress somewhere else for more money.. no more IRPs, no more AP4me, no more safety walks, no more customers calling with issues to complain how horrible our 3rd party delivery is. no more covering multiple departments, and no more going behind night stockers... the company is going downhill..
@@HaveRandomQuestions I wish you happiness brother/sister of lowes
That's really any retail, its the stock market to blame its all about the profit and makes the company soul-less.
@@chicofresh4396great pay? Lmao
Lowes only allows OT two to three months out of the year.
What I like about Lowes is that you can get help. Home Depot does not even acknowledge that you are a customer. You could die on the floor and they wouldn't even notice.
If there is help. I go to Lowes and told one employee covering 4 departments alone.
It's impossible to get someone to help you at Lowes. There's usually one employee trying to handle a bunch of departments, without knowing anything about anything, except for how to sign you up for a credit card.
My experience during PANDEMIC, every store had lousy service. People calling off, quit or were sick....Talked to local Walmart Mgr..Whole departments not staffed. Out of 15 check-out lanes there were days she could only open 3.
Would you like to sign up for my credit card?
No different at Home Depot. It's what you get with low pay scales.
You should not be asking lowes employees for advice. They worked at McDonalds yesterday. They know nothing about what they sell or how it works. There are no electricians, plumbers, carpenters, etc working at Lowes. The humans are for basic grunt labor and nothing else.
That sounds more like Home Depot than Lowe's.
Neither Home Depot or Lowe's knows who they are selling to. They can both say selling to pros is better than selling to non-pros. But truthfully pros don't shop at Big Box Stores for their big boy orders. I personally tried shopping with both of them and they both couldn't handle it. Everything at these places takes forever to get their pro desk worker to understand what you're trying to order. Most of the time it's like they just go in circles telling you they know what you mean but they really don't. Then after hours and hours go by you end up with just some of the things you need. Pros can't waste their time with that. Realistically a lot of building products won't sell to or through HD or Lowe's. So your left with just mid-grade or low end building materials to pick from. This is fine for homeowners and people trying to make a buck in side work. These stores need to focus more on pushing savings on to all their shoppers and stop pushing their so called savings through their credit cards. Also, Lowe's needs to fire their CEO, he's costing them way to much money and is tearing this business apart from the inside out.
That's why there's HD Supply
I can’t say specifics because I’m pretty sure I’m still bound by my NDA even post employment, but I can guarantee you that THD makes more then 5x the money off “pros” then they do off private buyers
@@arkcantoscreampsnpc7274 One of my points is that HD can't tell what they're selling or how much money is being spent by a non-pro unless that shopper is tied in with HD credit card. Example - If the so called pro spends 50-80k a year but a non-pro many spend 100k without HD even knowing because none of those purchases was with a credit card. Now if you factor in the number of non-pro shoppers vs so called pro shoppers. Also, the so called pros buys with discounts and non-pro gets nothing. I can guarantee more money is spent in HD by all the non-pro shoppers than by all the so called pros shoppers.
@@randyrobineau2699 I can’t discuss the specific program they use but I can say they track all “pro” buyers through a system and all other purchases are non-pro, that’s how they get the difference in profit. I assure you that at the profit margins I saw when I worked there they are making enough money to not care about any meaningful change
The secret? Have only one cashier regardless of customer volume.
Ha for real. What is that about?
@@molinaafocutting costs 😅 the stores only required 3 cashiers for the whole store one in lumber, self checkout and the other in outside garden
One thing I don't like about Lowe's is their website is often wrong about where a product is located in the store. It's incorrect about 75% of the time. If they fixed this, I would go to Lowe's more often instead of Home Depot
yes lowes online system is the worse they need to spend the money to get new upgraded system for online
I just call ahead and thell have it at the return desk when I get there.
I still wouldn't go to lowes even if they paid for all my items
I've never had that problem in Orlando. Must be the moron that works at that particular store.
Lowe’s in my area is one of the cleanest and the most organized stores I’ve ever visited.
It's clean because no one shops there
@@nolimitz7890 lmao just diy moms
@@nolimitz7890 😆
Can’t have home improvement if young people can’t buy a home 🤷♀️🤷🏽♂️
Get a job
@@XxstuntkidXx not many jobs that pay a million, that’s where housing prices are at where I’m from
luckily i have a house from 1983, however new home prices in my area are starting at 500k-700k.
Anybody remember Scotty's or Builder's Square?
I loved Builder's Square and they were always packed so I can't understand why they closed their store!
Bitcoin is the future, investing in it now will be the wisest thing to do especially with the current rise in bitcoin
I made $12,800 within 5days of trading
I Lost $1500 trading with an unprofessional trader
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Sorry your lost
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I quit going to lowe's because they quit caring Milwaukee.
bruh, Millenials aren't getting into home improvement diy cause they can't even afford a home in an inflated housing market
That and even if they did manage to purchase a house of their own they are constantly nagged at or need help with home improvement from their parents the baby boomers.
Most millenials can’t even do diy stuff.
*I really like going to Lowe’s.* ❤️🙏🏼
The shopping experience is much better.
They’re the perfect alternative to Home Depot.
It’s what Target is to Walmart.
Wow that is a perfect comparison Bizzy! Lol
Target = Lowe’s
Walmart = Home Depot
😄 Perfect!
We got a new stove when ours decided to die (first time buying a large appliance online) and they were great & very fast and efficient (no damage or issues)
I wouldn't know about Target. I've shopped there maybe 10 times in the past 30 years, but Lowe's is better.
The reason Lowe's is still in business? Because I go there 17 times a day when I'm working on a simple house project. The only reason I go there is because they are right next to my house
For real though lol 😂
You need better planning.
Lol
Here in Mexico Lowe's couldn't compete with HD and prices were too expensive. That's the reason they left my country 2 years ago .
I was a security guard at Menards during quarantine. It was like Black Friday every day for weeks as people temporarily out of work found productive things to do.
I bet 80% of the things they bought are still in their garage and largely returnable condition😂
@@veganpotterthevegan I'd say more like 25%
@@samsonsoturian6013 A lot of increased sales came from actual contractors. I have doubts the regular buyers actually had a 75% rate of purchase to use. But plenty tried, gave up, and hired out the work as many of my contractor friends can attest. They've never had so many projects where materials were already on site🙃
@@veganpotterthevegan except you wouldn't know about home improvement they finished themselves
@@samsonsoturian6013 Sure, just as you wouldn't know exactly how much stuff was simply returned while you weren't working
What a coincidence lowes CEO Marvin Ellison used to be one of the guys at board of directors of home depot, I remember when I was in college working there part time that he talked on a lot of training videos. I've heard rumors both stores are owned by same owner.
This is what large companies do to avoid future monopoly claims. No surprise if other big owners are getting a piece of Lowe's pie.
No, Home Depot and Lowe's have different owners, Marvin Ellison is the Chief Executive of Lowe's and not the Owner he also has experience at JC Penney as well, he's former Home Depot but has nothing to do with them now. Home Depot's CEO is Ted Decker, the shareholders boards and ownership structure are very much separate from Lowe's and Home Depot came about a few decades after Lowe's but really pioneered the Home Improvement store which Lowe's copied within reason. They are competitors to one another with similar stores in the space like Ace's Hardware, Menard's, Harbor Freight etc.
@@CapsFan117 not on paper just like chevron exxon marathon etc where before spliting, begore they were Rockefellers standard oil company
I live in Benton Harbor, Michigan and we have both Lowe's and Home Depot. Now if you were to ask me which one my family shops the most, for trash bags, we go to Home Depot. For most everything else, we're a Lowe's family. Tools, appliances, etc. Just last week I've picked up four packs of lawn bags from LOWE'S!!!
How many Lowe’s can Rob Lowe rob if Rob Lowe could rob Lowe’s 🤔
Rob Lowe could rob as many Lowe's if Rob Lowe wanted to rob Lowes
The world may never know.
Just saying my opinion before anyone kicks off..
I dont like the narrator in this episode.
he's saying every word individually like its a full sentence
@@DarraghWalsh Exactly and doesn't make the video more enjoyable. This has a TikTok stock trader advice video feel about it, not CNBC.
Same opinion here Michael
I live in the southeast. My experience with Lowe's in my area is lackluster. They are well organized and clean but the customer service is horrendous. I will gladly go to Home Depot over Lowe's any day. They treat you like an actual person at HD. Lowes employees are similar to Walmart employees, they want to be done talking to you ASAP.
I also live in the southeast and my experience with multiple Home Depot locations customer service has been downright terrible.
Omg I thought it was just our store.
We had a Lowe’s in town but it closed down, HD still there thou, so HD
Lowes is the best for sure
Home Depot has more stores, employees, and revenue, making it a stronger competitor. However, Lowe's has a slight edge in customer satisfaction, and it also offers more services and delivery options. In terms of selection and quality, both are comparable, but The Home Depot offers more specialized services and better discounts for contractors, giving it the edge when it comes to choosing the best big-box home improvement store. It really depends on your location and budget, but in the case of most buyers, the Home Depot would be the better choice for your home improvement needs.
Also Lowe’s is giving more money for Home Depot employees to go over.
yup making $16.25 at hd, lowes giving me $22 for same job :S
You mean Home Cheapo?
@@TheMrlittlemack
for what position, super curious?
@@shortchubbyneckbeard1681 I was just offered $17. an hour at Lowes for blinds dept.
Do you live in a city + have related work history
One thing is for true, Lowes does not know how to do customer service
I went to a Lowe’s one time and asked where the screws were and the lady told me I should know since I’m Hispanic and walked away. Their costumer service is horrible in Waco Tx
Dang you got screwed
Thanks to TH-cam DIY videos, it helped Lowe's get sales, every time I go and ask for help or guidance, they either don't know or the employees give you attitude. Home depot is my go-to always.
Lowes is for do it yourselfers. Home depot is more contractor grade. Plus my experience at home depot is a lot of the guys and gals who work there know what they're talking about. Where I live, a lot of the guys who retire from the mills like carpenters and electricians will go work there.
Lol weird i kinda have the same story but about home depot...i believe they are very very similar...sadly not every employee isnt very savvy or completely new into that home improvement world...give them a chance.
I called Lowe's and Home Depot to get an estimate on patio doors... The guy from Lowe's didn't even know how to hold the measuring tape (included the holder when measuring) and the estimate was a picture from his cellphone of the MS-DOS looking program that Lowe's uses for estimates. That in addition to orders constantly being canceled whenever they have a decent sale because their inventory is absurdly outdated summarizes how terrible Lowe's is.
haha MS-DOS. bro your comment cause nostalgia. DOS is not a bad computer system although
@@shujixiesiyeah it’s called genesis 😂 and legit is a DOS terminal
@@travispepe553We're getting there... Genesis runs on an IBM iSeries mainframe, the TN3270 terminals used to access it only *look* like DOS, but it's in fact, some flavor of *very* esoteric IBM UNIX or mainframe OS. In all honesty, Genesis is (or was, as they've since implemented much worse "web 2.0" applications to replace Genesis) a very capable selling and order management system. The level of line-item specifications for things like special order doors and windows, is, from what I understand, considerably better than the systems HomelessDeathspot uses. Now the new Indian-designed system Lowes is trying to replace Genesis with... that's hot garbage.
I also have a pet infestation! Though, my dogs pretty cool so, I'm happy about it.
CNBC hiring for voiceover talent and editors 🙄
Wondered why they didn’t edit that out…. 🤔
Glad I’m not the only one that caught that!! Lol
@@phillippia Literally every video they do has a different voiceover...and they all prove themselves to be idiots. The writers/editors/everybody else aren't much better. Stupid filler content for stupid consumers.
me too
Lowe’s don’t got Milwaukee…
I use to be a Lowe’s customer but bad customer service at my location and Home Dept is much better for me.
Our local Lowe’s is on a steady decline, service and inventory going downhill. Meanwhile the nearby HD has just gone on a hiring binge. No comparison.
Have worked at both, HD blows Lowe’s out of the water in any market.
I feel like HD is way better than Lowe’s. I will admit in my area Lowe’s hires older people= they know there stuff. While HD hires younger people and I have to go look for it myself. HD just has better tools in my opinion like Milwaukee, makita exc. Lowe’s has kobalt, dewalt, and flex that I don’t think it will sell.
You probably saw seasonal employees
Lowes for me. They take care of veterans unlike Home Depot. You don't get discounts online purchases with Home Depot while Lowes does. Yes, Home Depot does have in person discounts however, just not online purchases which is stupid.
I avoid places that give discounts to people who aren't me.
@@peteranon8455 Sucks to be you!
@peter based
I always prefer visiting a Lowe’s store versus Home Depot, because in my experience, they’re always cleaner (not as dusty or dirty).
because less people go to lowes LMAO, less of a mess to clean up
@@TheMrlittlemack Exactly lol
You’ll save big money , when you shop Menards
Much better than Lowe’s or Home Depot
If you want cheaply made products and frozen pizza, then Menards is the place to go.
Always have to drive to both as they both don't have everything I need. like home depot dosent sell shluter for tile but they sell tile..
Lowe's is an older company and use to have a higher store count and sales. It is incorrect to represent Lowes as the underdog
Ok Lowe’s you want the honest answer to why you are In 2nd place? It’s super easy, it’s 100% Price, I’m a diy person that will do literally everything but roofing on my home. I will go shopping at Lowe’s but only if I can’t get it at Home Depot or if it’s something super specialized, a lot of time, I seem to have better luck at Lowe’s but it’s only on random stuff that’s super specialized. regardless I’m really DIY so if it means I will save hundreds of dollars BUT I will have to figure out a way to make the cheaper thing work how I need it I will go the Home Depot way.
Roofing is actually not as hard as you think it is. Its hard work under the beating sun i say its the 2nd hardest physical work for a diyer behind anything to do with concrete. I tend to stay away from anything electrical related.
Lowes is more expensive on a lot of things. I go to menards first, then home depot.
I never thought of it before the only ones benefiting from a disaster is hardware stores like them
I liked lowes a few years ago, but they’re customer service has really gone downhill, way worse than home depot’s. At the last 3 lowes I’ve been to their employees generally don’t g.a.f.. Also their mobile app is practically unusable.
I tried to order a roof from Lowe’s. Everything went ok, until scheduling delivery. I picked out the shingles I needed to do a rental I owned, the quantity and price was ok. But then the guy gave a me a phone number to schedule delivery? WTF? I was supposed to call someone and play tag as to delivery? I simply walked out, went a 1/2 mile down the road, ordered the same type of shingle, the guy there sat me down at the computer, let me pick from the available delivery slots. And I didn’t even compare prices, I walked out knowing when the delivery was scheduled, I could call my roofer guy, get it done. I have a hard time understanding how some exec oks a procedure that hands off delivery to some third party for the customer to play whack a mole. Those folks get paid to make big decisions, and that imho was a stupid decision. The exec who made that decision should be looking for another job.
I worked at Lowe’s over the summer and it was great, but the only thing that bothered me was the amount of shoplifting that went on. It was almost impressive.
whos going to stop them?
Thats happening everywhere...have you ever heard of stores called Walmart or BestBuy , Home Depot etc...?
@@deanwilliam459 we weren’t allowed to
I think of the description someone had made of Lowes years ago; that they tried to remain clean and organized so women would be more likely to shop there.
That's just dangerous, they should be turned away at the door.
Interesting, Good healthy competition is always good for me as end user for personal home etc.
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I remember when I was a kid Lowe's Hardware in Boone, NC used to sell Super Nintendo Video games for variable prices behind locked glass cases near the front of the store. My mom and dad don't remember but I do. Yoshi's Cookie was selling for at least $40. .
The two biggest problems I have with Lowes:
1. The ones in my area will not custom cut lumber for you. For those DIYers like myself who do not own expensive cutting tools this is a major disadvantage. I would rather drive further to a Home Depot if I needed something to be custom cut.
2. Lowes generally sells lumber by the unit and not by feet/inches. Meaning that if you need custom cut lumber (say 2 feet), Home Depot will charge you for that exact dimension. This saves me you a lot of money as oppose to buying extra lumber that you do not need.
But let us not forget that Lowe's sucks at customer service. I went in to ask about buying the grill outside. I was handed off to 5 different people, who each left me on my own as they found someone else.
The guy who had the key was the 4th guy, and then a Different guy loaded it into my truck. Like seriously? They have radios on their belts!!
lowe's closed stores in the SF bay area along with orchard supply hardware - i prefer home depot.
I've been wishing Home Depot would open a store in my city. Lowe's is turning into Walmart and their lumber is trash.
Haven't stepped inside a lowes in years because every employee is more lost than me will drive an extra 10 miles to home depot
Home improvement and auto parts stores always do well. In good times people spend money on extras or contractors spend the money, when things go bad, people DIY repairs as needed keeping the supplies of materials going. Simply by changing the size of packaging the same products are able to be sold at any time.
Helps that Home Depot is starting to get some negative press regarding some of the groups they support. I prefer Home Depot but have a lot of friends that won't shop there
What groups? Like amazon killing the forests? You need to be specific, otherwise your comment is invalid.
The only thing improving at Lowe’s is their profits! One employee for multiple departments ! Guys are stretched to their limits, and don’t even think of finding code compliant products they are asleep at the wheel ! You may not have much help at HD but at least they have the material you need!!!
Still prefer Home Depot over Lowes
Need to look into store manager in syracuse ny
background music is too high in some instances of the video. annoying.
The "number 2" reminds me of the McHale's Navy movie with the "number 2" terrorist in the world. LOL!!! 😆😊😆😊😆😞
but can lowe lower house prices?
What about contractors?
Good competition!
Lowe's is where it's at. My homedepot is absolute trash. Rude people, supply issues & they are more expensive. I've literally spent $20-30K at lowes since I bought my house in '19 because I hate the depot so much. The only thing they have going for them is that dang jingle.
their ordering and customer service sucks they say it will arrive this day it wont call customer service they dont care... ill never shop there again
Home Depot better every time
Every company exist to make money. That’s a bottom line.
And when people can no longer afford the price of material and labor?
Lowes sells cheaply made chinese aux air conditioners of which they do not honor the warranty on, if there is a problem, the customer is directed to the chinese manufacture who could care less what is wrong with even if the product is still under warranty, they will not replace or refund the customers money, your screwed, period. Never shop at lowes.
Why are Lowe’s stores often near Walmart?
I was working at a Home Depot in Washington which is located in the same strip mall as Walmart. Lowe’s is not far away in another strip mall.
They need to held accountable for their contribution to climate change. Competition with Home Depot is killing our planet. More,more,more
Their is 8 homedepot and no Lowes in my place. Lol figure that out.
I been to lowes probably a couple of times in my life vs like 50 for home depot lol
Dang she is so nervous
Target or Walmart.............. Home depot or Lowes,.............. Coke or Pepsi.................whats the difference?? Really..
Lowes is overpriced. I stopped shopping there when i was comparing prices to HD. Plus HD has a great Diyer support because they have an associate in every aisle that is knowledgeable enough to help the Diyers. HD is my go to 99% of the time.
I work at Lowes and we price match products at depot all the time
Home Depot over Lowe’s any day… let be real y’all.
What are the major reasons for that ! That will be useful to know for my future projects.
I wonder if that new CEO is the reason why Lowes went from being
dead-even with Home Depot, price-wise, to being about 10% more
expensive. I noticed the shift within the past couple years, which was a
bit disappointing.
Why would you assume that, with no reason when there are many other way more valid reasons like the global pandemic, the housing market going to sh*t and the fact that as years go on no company prices stay the same
@@mr.johndoe2659 Because all of those other factors are affecting Home Depot at the exact same time in the exact same way, and an overall trend of equal prices should remain equal, even if they equally increase, due to those outside factors. For the overall prices of one store to increase about 10% over the other store suggests an internal factor that only affected the one store, and not the other.
@@c182SkylaneRG still doesn't change the fact that there are so many other factors and yet you chose the ceo yo blame
1:39 did he say pet infestation? :) yellow journalism at its finest.
I live in Las Vegas. I bought a house and closed in March 2020. Right before the craziness hit. While LOWES is right around the corner. Home Depot is a 5 min drive. I shop for all my paint for my house since I painted the inside of my whole house. I will say the major time was spent at lowes. I got into wood working, got a Table saw and a Miter saw in April of 2020. Now I have like so many tools from routers, drills, saw horses etc.
When I got my table saw and miter. No one at lowes could help me with the knowledge of table saw. Since I have been doing alot of study on the subject. I went for one and got a more expensive one with a miter. I also sold three more table saw for lowes. I had other customers asking about table saws.. The guys that work there asked if I wanted a job. LoL. Understand I had never used a table saw in my life. I guess when you sell guns for a living and for the last 10 years you can sell anything.
I think lowes has a better set up.
What's really sad is when I got into lowes. The employees know me. lol
Very good job done in this video!
Can't spell flowers without l o w e s
You didn’t even get to the end of the story before the video cut out. lol!
Lowes Blows. Home Depot has much better customer service.
Lowes 1×3 pine wood
Could someone explain what's a Dealer-owned store mentioned at 5:17
Not owned by Lowe's Company Inc. and owned by franchisees instead.
The Lowes number 1822 in Opelousas Louisiana plain old sucks, and should fire its current management!!
Home Depot is always busy, Lowes is always half empty based on my community.
Hate the commercial where the girl keeps screaming, is annoying as hell!
Why is cnbc doing a pice about lowes?
Why does it have "the rise of lowes" on the thumb nail?
This is weird
As a roofing contractor, I still find it is easier to get in and out of a home depot for over a lowe's for that small pickup of materials I may need during an active job. There's usually only 1 pro checkout available at lowe's that gets stacked up. Plus the nails/screws and paint are on the other side of the store from lumber/roofing. Pro-Contracting Parking is also easier at Home Depot. It's just easier to go to a Home Depot.
Lowe's provides a very good online shopping experience. They have an online veterans verification process that lets veterans receive a 10% discount both for online and in store purchases. Home Depot does not have a mechanism for offering the online discount.
It's not what I experienced. I stopped shopping there.
I shop Lowe’s because the customer service is 5x better than Home Depot.
What is in that guys jacket?? Lol
Having worked as a independent contractor inside HD and Lowe’s. It’s night and day with the staff and the overall feeling when working inside HD. They’re just happier workers and it shows
Lowe's hiring like crazy in India
Lowe’s is the worse store and now that Home Depot has the military program, bye bye Lowe’s.
Customer service at Lowe's is the main reason I keep going there.
But Home Depot theme is better.
The best thing they can do is to hire skilled tradesmen from the union AND handymen, to be the material buyers do that who skilled workers and do it yourselfers go there, you actually can find what you're looking for instead of a refrigerator full of food that you can't make a meal out of. Hire more diverse, I mean physical diversity not just the same ethnicities with some of them homosexuals, because you can feel discomfort the moment you enter if you look different and in tired of trying to focus on what I'm trying to build and every Lowe's the workers stare and watch making it hard to think.
7:19 you cant be serious
What else do they have to do all day? I'm sure by "DIY project", they're including painting a room, which is a really low bar to set. From there, you can go up to replacing lighting fixtures, installing ceiling fans, replacing plumbing fixtures. Adding or modifying outdoor living spaces (decks/patios), all the way up to completely rewiring your house (if it's necessary for some reason. In my case, whoever wired this house at time of construction in 1958 thought it would be a good idea to cut all the ground wires off as they came into the outlet box, so I've got to replace 1000 ft of wiring for want of 6" of ground wire at each end).
@@c182SkylaneRG th-cam.com/video/n0qXngS2lHA/w-d-xo.html
Lowes is way more organized and cleaner than home depot, home depot is great for tool rental