The 4 Secrets to their AMAZING Service!
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- เผยแพร่เมื่อ 6 ก.ย. 2024
- 🌟 In this video, I’m taking you behind the scenes of my incredible Viking Cruise from Greece to Croatia. Whether you’re a travel enthusiast thinking of taking a Viking cruise or a business owner looking to learn from the best, this video is for you!
🚢 Why Viking Cruises?
I’ve uncovered the 4 secret strategies that make Viking Cruises the number one cruise line in the world. From their exceptional service to unique guest experiences, learn how Viking sets the standard for excellence.
📈 Business Insights:
But this isn’t just a travel review. I’m breaking down how Viking’s top-notch service principles can be applied to your own business to create unforgettable customer experiences and drive success.
What You'll Learn:
Star Service Secrets: Discover the STAR acronym that Viking uses to ensure top-tier service and how you can implement it in your business.
Customer Experience Excellence: See real examples of how Viking’s crew goes above and beyond to make every guest feel special.
Creating Memorable Moments: Learn the importance of small, thoughtful actions that can turn customers into raving fans.
Efficient Problem Solving: Find out how Viking’s crew handles issues swiftly and effectively, ensuring customer satisfaction.
✨ Join me as I explore:
The stunning amenities on board Viking’s ships, including the luxurious pools, spa, and even a snow grotto!
Tips for making the most out of your Viking excursions.
Behind-the-scenes stories from my interactions with the amazing Viking crew, including a special dinner experience with the head chef.
Some of the Video clips on this video are from a travel channel I enjoy! Check out the entire video from their cruise, and many other great travel adventures on their Channel:
/ @visitwithus
• Viking Ocean Ultimate ...
#paulreiser #vikingcruises #businesstips
What are some favorite Cruise Service Stories?
My wife & I just returned from a Viking ocean cruise to the Mediterranean. I can personally say that it was just fantastic & everything that you are saying is correct! We can’t wait to book another Viking cruise.
The only way you can book excursions as soon as you buy your ticket is if you book the cruise last minute by Viking standards. Probably 60% of the rooms are sold a year in advance, and depending on the itinerary, an entire itinerary can be sold out a year in advance. A lot of repeats Viking customers book their cruises a year in advance if not earlier.
Wrong, depending on your grade, you are given the earliest date you can book an excursion . For our cruise to Australia on 7th December, we are given a date of August 28th for booking excursions
Hmmm…we just finished a Viking ocean cruise. We find the service on Oceania and Seabourn to be superior to Viking. Also, the cost for a comparably-sized room is higher on Viking. We don’t understand the Viking hype.
Wow, I've never been on either of those cruise lines... I'll have to check them out! Thanks!
I like the ships and especially the nordic spa and books .. but did not enjoy the classical music in the atrium all the time ..
also as a vegetarian… there wasnt much choice … cant be eating pizza and sushi all the time. One only hot choice each day.
Very little to do on board. The “ talks” got repetitive 🤷♀️.
Excursions were very expensive. I booked most through GET YOUR GUIDE in the mornings. And did the included ones late in the afternoon…
Staff mostly excellent although pretty much got ignored in the explorers lounge.
Im cruising with them again because i know what to expect.
I've seen other reviews that mention the Galley Tour and a tour of the Bridge, but no one mentions how to sign up for one. Is there a list? Is there a charge? Is it available to everyone or a select few?
If you go to the customer service desk you can ask them what all is available, and schedule tours there! They also have different paid activities sometimes. On my last cruise we did a martini making class! very fun... it got more fun the more martinis you make!