Hi Alin, thank you for reaching out to us. To receive information or assistance with your Keypad please contact your security provider. You can find local licensed professionals here: www.honeywellhome.com/us/en/find-a-pro/ -Maria
Hello Tyler! Thank you for contacting us. We are happy to help you finding a security provider. Enter your zip code/ postal code on the next link and select "Security" the service type. Then press "Go". www.resideo.com/us/en/find-a-pro/ Feel free to send us a Direct Message through Facebook if further assistance is needed. -Alex
Hi Latif, thank you for your feedback suggestion. If you need assistance with your security device please feel free to contact your security dealer. You can local licensed security contractors here: www.honeywellhome.com/us/en/find-a-pro/ -Maria -Maria
Hi Jason, this is one of our Security Product Line. Each line has it's variations and department, we recommend to check out the following link for further information and support. (bit.ly/386PKP9). Thank you - Laura
Security company owner here who installs this touch screen on our jobs. The short answer is yes. The long answer is yes, 10 zones max. If more then 10 zones are open you have to touch each zone to turn it blue and then choose "bypass selected". Not likely a problem for most people. Hope this helps someone since Honeywell (Resido) is to lazy to answer questions properly.
How do I update the keypad, after connecting the keypad to wifi and enabling the remote upgrade most of the time the keypads never give the option to update the firmware, and if they don't get update , once the alarm is on and you enter the property keypad doesn't wake up to display the keypad to disarm system. You have to manually touch the keypad to wake it up and then press the disarm option.
Hi Zack, this is one of our security models. For any question or request about the product we recommend checking the following link; bit.ly/2IhOaRw. They will have the resources to solve any questions you may have. Thank you. - Laura
Hi Latif, thank you for your feedback suggestion. If you need assistance with your security device please feel free to contact your security dealer. You can local licensed security contractors here: www.honeywellhome.com/us/en/find-a-pro/ -Maria
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Would like to see a demo video for customers.
What does Override Display Settings do, under Power Mode Setup? My panel keeps resetting the time and date to factory default and I am not sure why.
Hi Alin, thank you for reaching out to us. To receive information or assistance with your Keypad please contact your security provider. You can find local licensed professionals here: www.honeywellhome.com/us/en/find-a-pro/ -Maria
I believe there is a wallpaper feature but I don't know how to activate it
What monitoring servicer can use this system
Hello Tyler! Thank you for contacting us. We are happy to help you finding a security provider.
Enter your zip code/ postal code on the next link and select "Security" the service type. Then press "Go".
www.resideo.com/us/en/find-a-pro/
Feel free to send us a Direct Message through Facebook if further assistance is needed. -Alex
Can you add panic buttons
Hi Latif, thank you for your feedback suggestion. If you need assistance with your security device please feel free to contact your security dealer. You can local licensed security contractors here: www.honeywellhome.com/us/en/find-a-pro/ -Maria -Maria
Does this allow you to "bypass all" when arming so you don't have to bypass each window if you want to keep them open?
Hi Jason, this is one of our Security Product Line. Each line has it's variations and department, we recommend to check out the following link for further information and support. (bit.ly/386PKP9). Thank you - Laura
On a 20P you can enable quick bypass and use code+6+#
Security company owner here who installs this touch screen on our jobs. The short answer is yes. The long answer is yes, 10 zones max. If more then 10 zones are open you have to touch each zone to turn it blue and then choose "bypass selected". Not likely a problem for most people. Hope this helps someone since Honeywell (Resido) is to lazy to answer questions properly.
How do I update the keypad, after connecting the keypad to wifi and enabling the remote upgrade most of the time the keypads never give the option to update the firmware, and if they don't get update , once the alarm is on and you enter the property keypad doesn't wake up to display the keypad to disarm system.
You have to manually touch the keypad to wake it up and then press the disarm option.
will this work with Vista 21ip?
Hi there, we recommend reaching out to your local security contractor for support questions on this product. -Jay
What is WiFi used for?
Hi Zack, this is one of our security models. For any question or request about the product we recommend checking the following link; bit.ly/2IhOaRw. They will have the resources to solve any questions you may have. Thank you. - Laura
Hi Latif, thank you for your feedback suggestion. If you need assistance with your security device please feel free to contact your security dealer. You can local licensed security contractors here: www.honeywellhome.com/us/en/find-a-pro/ -Maria