Excellent information. Was sitting freezing and no hot water wondering what was going on. Reset it a few times and the fault F28 would come back within 2 minutes. Followed this video, reset the boiler and happy day's. Thanks , thought it was something serious and costly.
👍👍👍Even though my boiler looks completely different, I managed to identify the pipe. When I disconnected it, it turned out that there was quite a lot of pressure built up, also some water came out. The boiler worked straight away! All that needed doing was to thaw out 20 feet of pipe outside the house (ended up pouring hot water into the plastic pipe, where the rubber pipe connects, as the piece inside the wall was also frozen - don't use boiling water as this will make the plastic very soft, and the pipe might bend). Condensation outlet pipe outside the house in Scotland is a brilliant idea.
Brilliant video and allowed me to fix the problem in no time. Cancelled plumber call out after a -8 night here which froze the pipe. So grateful for you taking the time to post this 🙏🏻
I've been out with load after load of hot water on the external condensate pipe all day with hit and miss results, but I knew frozen pipe was the root cause. Followed your video, popped the connector hose out and pointed it in to a mop bucket, reset the boiler and yep - straight on. I owe you one! PS - for anyone else doing this, it's a good idea to have your mop bucket ready before you disconnect it due to backed up water in the pipe. I found this out the hard way.
Well done sir I was awoken to freezing house with f 28 On valiant boiler and a lot of videos explaining fault, all crap no fix and then this great video, wow up and running in 5mins boiler water shorten pipe ding ding back bed happy wife . Cheers mate xx
Thanks so much I had this error last night followed the instructions put a big bin underneath the boiler and removed the pipe from the hole in the wall and put it over the bin and reset the system hey presto it worked . This has saved me several days of being freezing cold and money!!! Thanks again
Many thanks for this. Got the error last night - half way through a shower. Called the plumbers who advised to pour water on the outside pipe which I did - buckets of it - to no avail. Waited till this afternoon in the hope it would warm up a bit but still no joy. Found your video and like the others - you've saved my day (and my wife's) Thanks again
Thank you sooooverrry much. I managed it on my own when typically my husband not here, this has saved the day on the coldest day of the year, thank you
Thanks for the info. My dad’s boiler had stopped working overnight. I tried everything to get it working, but like you said, the pipe outside was blocked with ice. Once the ice was removed the boiler fired up again. Cheers. 👍🏻
Thank you so much for posting this - my boiler is slightly different, but is now working. There was a filter/float bowl arrangement that was full of crap too, which might be the cause (I'll know when I climb up and try to blow down the pipe) :)
i bought a volkera combi --the condensate vessel has the cap missing from its base-- i wondered what the short bit of flexi-pipe was for --seems it goes onto the cap spigot and connects to a pipe going outside to drain the condenste water
Щиро тобі дякую!!! Це відео мені допомогло!!! Справді була проблема з відводом конденсату, а саме повітряний корок у шлангу зливу. F28, зникла і котел запрацював. Котел protherm lynx condens 24 mkv
Happened to me. I checked the instruction leaflet and saw that the outside pipe should have been lagged against being frozen by the installer, in this case British Gas. Going to chase them up on this to fix.
I have this exact issue on my worcester bosch boiler the condensate pipe is linked to the waste pipe internally so it can't get frozen had an engineer out twice today to clear it drainage pipe is clear so no issue with that but the condensate keep backing up and shutting of the boiler . You can drain the trap and will work fine again but few hours later faults reappear wondering if its time for a new boiler though this one was only fitted in 2010 and serviced every 12 months.
@@Bigtel1970 pipe was clear as a new one got put in today as the old one was not suitable and not at correct angle but its puzzling why its still backing up
funny it took me a cold night to work that out - using a bucket - but the real problem is - how to avoid such a blindingly obvious design flaw in a heating system that packs up when it gets cold
Thanks for this - super helpful and sorted the issue. Quick question, do you reckon I can pour warm water straight down the pipe? Or do i need to heat up the pipe from the outside (issue is my boiler is in the loft so the pipe run is high up on the house)
I think you’ll have more luck pouring hot (not boiled) water over the pipe externally if possible? I’m guessing that if the pipe is frozen but full then adding any more water to it will probably just overflow as it could not defrost it fast enough?
@@Bigtel1970 thanks for the reply mate. Yep I think you’re right, was looking for a quick way to fix as the pipe is high up and connects to another drain pipe that drains out onto a flat roof - but will get the ladders out and pour water externally 👍
@@ukvip1 cool.. it’s worthwhile getting some lagging and putting that over the whole of the pipe externally.. chances are you’ll not have the problem again
Do you know that the condense trap and pipe are actually part of the flue and you have just broken the gas regs and in certain circumstances products of combustion can now enter the room !!! What you need to do is get whoever fitted the boiler back to fit the condense pipe correctly to the regs as it is clearly not to manufacturers instructions . A little bit of knowledge is a dangerous thing
Excellent information. Was sitting freezing and no hot water wondering what was going on. Reset it a few times and the fault F28 would come back within 2 minutes.
Followed this video, reset the boiler and happy day's.
Thanks , thought it was something serious and costly.
👍👍👍Even though my boiler looks completely different, I managed to identify the pipe. When I disconnected it, it turned out that there was quite a lot of pressure built up, also some water came out. The boiler worked straight away! All that needed doing was to thaw out 20 feet of pipe outside the house (ended up pouring hot water into the plastic pipe, where the rubber pipe connects, as the piece inside the wall was also frozen - don't use boiling water as this will make the plastic very soft, and the pipe might bend). Condensation outlet pipe outside the house in Scotland is a brilliant idea.
Brilliant video and allowed me to fix the problem in no time. Cancelled plumber call out after a -8 night here which froze the pipe. So grateful for you taking the time to post this 🙏🏻
I've been out with load after load of hot water on the external condensate pipe all day with hit and miss results, but I knew frozen pipe was the root cause.
Followed your video, popped the connector hose out and pointed it in to a mop bucket, reset the boiler and yep - straight on. I owe you one!
PS - for anyone else doing this, it's a good idea to have your mop bucket ready before you disconnect it due to backed up water in the pipe. I found this out the hard way.
Saved me and wife with no heating at 4am this morning, was recreating Jack and Rose this morning before seeing this video.
I can only hope your wife is the good sort that would let you share her floating bit of wood - unlike that Rose girl.. what a bi-atch 😄
Well done sir I was awoken to freezing house with f 28 On valiant boiler and a lot of videos explaining fault, all crap no fix and then this great video, wow up and running in 5mins boiler water shorten pipe ding ding back bed happy wife . Cheers mate xx
-5 and like everyone else said, saved the day. thank you for taking the time to make this.
Thanks so much I had this error last night followed the instructions put a big bin underneath the boiler and removed the pipe from the hole in the wall and put it over the bin and reset the system hey presto it worked . This has saved me several days of being freezing cold and money!!! Thanks again
Top man! Saved me a lot of time and money with this quick and easy tip, thankyou.
Thank you
You saved the day trying to ring anyone on a Saturday to come out they don’t answer
Your video saved me freezing today
Many thanks for this. Got the error last night - half way through a shower. Called the plumbers who advised to pour water on the outside pipe which I did - buckets of it - to no avail. Waited till this afternoon in the hope it would warm up a bit but still no joy. Found your video and like the others - you've saved my day (and my wife's) Thanks again
Glad it helped
Thank you sooooverrry much. I managed it on my own when typically my husband not here, this has saved the day on the coldest day of the year, thank you
Great stuff - keep warm!
You have saved my day! Very simple yet very effective video!
Thank you very much.
No worries - glad it’s sorted!
Life saver, thank you. Got my boiler working with this hack. will have to find a solution to my pipes freezer over again...
Great tip, thanks for that! Had been out with a kettle to defrost the pipe 3 times in 24 hours! Now just hoping doesn't overflow overnight.
Thanks for the info. My dad’s boiler had stopped working overnight. I tried everything to get it working, but like you said, the pipe outside was blocked with ice. Once the ice was removed the boiler fired up again. Cheers. 👍🏻
Great stuff, keep warm buddy.!
Mate this video was a lifesaver! Thank you so much!
Thanks! That got it running. I'll defrost the pipe then pop it back on after
Thank you for showing this video and saved me £100 for a call out . 😊 I managed to do it by myself and boiler was up and running in no time .
Glad it helped - shame I couldn’t have charged for the info.. I’d be loaded by now! 😂
Amazing just tried this, boiler working now the condensation pipe was forzen solid thank you
excellent sorted the issue straight away. now need to see why it’s not draining properly. saved a call out.
Video that keeps on giving ! Thank you!!❤
Thanks for the video, you just saved me with the cold weather in the UK. I solved the problem thanks to your video. Thank you very much🎉🫶🏻👍
Thank you so much for posting this - my boiler is slightly different, but is now working. There was a filter/float bowl arrangement that was full of crap too, which might be the cause (I'll know when I climb up and try to blow down the pipe) :)
So glad I found this!! Been defrosting the condenser pipe all day, this Sir finally fixed it!! Thank you thank you thank you
No worries - glad it’s helped 👌
Thank you so much, this fix has worked, but I suspect I need to wait a couple of days for the outside pipe to defrost
You have saved the day!!! Grandsons 2nd Birthday no heating . Did what you said and it's working a treat. Thank you so much!!
Fantastic! Glad to be of service!
Thanks, managed to fix this from outside with a hairdryer on the frozen pipe. Cheers!
Thank you, I drop some warm water over the outside pipe and reset as u said and is ok .
I’m off to buy some outside pipe insulation
Thanks
Brilliant. got it working first time, cheers!
Cheers mate. Had same issue. Grand money and time saved for 5 min job. Thanks
Thank you so much
I follow your advice
It took me about two hours and it worked well
I only wish I saw this before I called the service engineer. Thanks for sharing.
Saved the day my friend ,gotta love TH-cam
Nice one mate, I've just been up the ladder with the heat gun, so, so cold up there
No worries, glad to pass on the advice and save someone the callout fee for a heating engineer!
saved our lives lol - worked straight away! House was down to freezing. On the up now! :F
Superb - keep warm !
Thank for your video .We managed to fix it specially on this cold weather. Thank you again.
Thanks fixed my problem
Great tip - it worked a treat for me. Heating is back on 😁.
Thanks very much!
Thank you. You’re a life saver. Honestly.
Ha! Glad it works!
Top video Big Tel you saved my day ,many thanks 👍👍👍👍👍
Thank you. I had experience the same issues. It worked perfectly 👍
Ace, glad you’re sorted now!
Thank you! You saved our day with 3 kids from freezing temp!
God bless you❤️
You saved me !!!! Great. Million thanks.
Thank you. You just saved the day!! Hope you have a good Xmas and happy new year 🎆
Amazing, worked like a charm. Thank you !!!
i bought a volkera combi --the condensate vessel has the cap missing from its base-- i wondered what the short bit of flexi-pipe was for --seems it goes onto the cap spigot and connects to a pipe going outside to drain the condenste water
So many thanks! Saved the day for me. We can have shower now. 😊
Thanks so much for the video. Quite helpful .
Amazing! Thank you for this it worked 🎉
You are an absolute legend.
Thank you for video! Really helped me today 👍
Thank u so much just what I was looking for
You're welcome Mike.. it seemed like a valuable video to put up right now!
Omg thanks soooo much!! .. your a god send saved the day hehe xxx
Щиро тобі дякую!!! Це відео мені допомогло!!! Справді була проблема з відводом конденсату, а саме повітряний корок у шлангу зливу. F28, зникла і котел запрацював. Котел protherm lynx condens 24 mkv
Happened to me. I checked the instruction leaflet and saw that the outside pipe should have been lagged against being frozen by the installer, in this case British Gas. Going to chase them up on this to fix.
Very grateful, Thank you 👍
Thanks for the tutorial. Fixed the issue 😉
Thank you very much for this video
Thank YOU very much 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
I have this exact issue on my worcester bosch boiler the condensate pipe is linked to the waste pipe internally so it can't get frozen had an engineer out twice today to clear it drainage pipe is clear so no issue with that but the condensate keep backing up and shutting of the boiler . You can drain the trap and will work fine again but few hours later faults reappear wondering if its time for a new boiler though this one was only fitted in 2010 and serviced every 12 months.
Has the actual waste pipe become blocked?
@@Bigtel1970 pipe was clear as a new one got put in today as the old one was not suitable and not at correct angle but its puzzling why its still backing up
Thank you very much, it worked
Thanks for easy step by step understand
Absolute LIFE SAVER!!!
Glad it helped! 🙂👍
Thanks so much bro!!
Thank you million times!
You’re welcome 😊
Thank u... U just saved the day!! Thought Hyperthermia was going set in soon haha Cheers
You're a star thank you
Thank you so much, saved my bacon as I needed to go on a Business Trip and the missus would have been 'Pi$$ed' if I left her with no hot water :)
Ha! Happy wife, happy life! 👌
Many thanks
good man done the trick
funny it took me a cold night to work that out - using a bucket - but the real problem is - how to avoid such a blindingly obvious design flaw in a heating system that packs up when it gets cold
Pipe should be properly insulated, running at an angle(so water isn’t collected in the pipe) and correctly sized
Live saver thank you
Thanks for this - super helpful and sorted the issue. Quick question, do you reckon I can pour warm water straight down the pipe? Or do i need to heat up the pipe from the outside (issue is my boiler is in the loft so the pipe run is high up on the house)
I think you’ll have more luck pouring hot (not boiled) water over the pipe externally if possible? I’m guessing that if the pipe is frozen but full then adding any more water to it will probably just overflow as it could not defrost it fast enough?
@@Bigtel1970 thanks for the reply mate. Yep I think you’re right, was looking for a quick way to fix as the pipe is high up and connects to another drain pipe that drains out onto a flat roof - but will get the ladders out and pour water externally 👍
@@ukvip1 cool.. it’s worthwhile getting some lagging and putting that over the whole of the pipe externally.. chances are you’ll not have the problem again
@@Bigtel1970 yep good shout. Thanks again, much appreciated
Ah, this hasn’t worked. I had the condenser pipe in a bucket and no change. Any secondary steps?
I had it happen recently and it also wasn’t the condensate.. after resetting it a couple of times it kicked back in and worked again
Thank you so much !
Thanks for advised worked !!!!!
Awesome dude, is it an idea to speed up that thawing process somehow?
If you're able to run some hottish water through the pipe to thaw it out then that should help!
Got ours going tonight after seeing this. It’s so cold pouring hot water on the pipe outside did not do the trick.
hero
I owe you a pint ;)
Just keep warm mate! Glad it worked 👍
Do you know that the condense trap and pipe are actually part of the flue and you have just broken the gas regs and in certain circumstances products of combustion can now enter the room !!! What you need to do is get whoever fitted the boiler back to fit the condense pipe correctly to the regs as it is clearly not to manufacturers instructions . A little bit of knowledge is a dangerous thing
Ironically enough, since making this video I’ve actually become a plumber/heating engineer so, yes, you’re right 👍
He has a point what about Carbon monoxide that could possibly come through aswell. It is condense water so there can be gas aswell
Not aloud to touch that pioe unless your gas safe
Pipe
You can - it’s not part of the Gas Safe legislation. It’s only if you interfere with the gas supply in any way that you are committing an offence 👍
They deem that part of the gas flue ways now.hence condensing trap there to stop gas getting out.?
U have a dry trap your getting fumes into your house
And if I was putting that into a basin or bucket be in water not open end sitting in a bucket