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Great take on step 6 - Verify that it's working and **get the customer to sign that it has been fixed**. Great to have their signature to avoid a possible blame on the technician if the issue reoccurs.
You making notes? :P
@@BurningIceTech Absolutely. That's step 7 according to my notes. Document findings from TH-cam.
Will you be posting PBQ practice for Net+ like your A+ course?
Where is the pbq for a +?
Great take on step 6 - Verify that it's working and **get the customer to sign that it has been fixed**. Great to have their signature to avoid a possible blame on the technician if the issue reoccurs.
You making notes? :P
@@BurningIceTech Absolutely. That's step 7 according to my notes. Document findings from TH-cam.
Will you be posting PBQ practice for Net+ like your A+ course?
Where is the pbq for a +?