What is Customer Centricity?

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  • เผยแพร่เมื่อ 28 พ.ย. 2024

ความคิดเห็น • 21

  • @robertorosales2267
    @robertorosales2267 2 ปีที่แล้ว

    Hi Sir Ranjay, I'm one of your student in your First Philippine Holdings/Rockwell Land lecture on Customer Centricity. Your lecture help me a lot to help other companies now. Thank you very very much.

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      so glad to reconnect with you again and glad u found it useful! here is something else you may enjoy... th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @SantiagoArizti
    @SantiagoArizti 10 ปีที่แล้ว +1

    I saw this video because they recommended it at work. Well worth it

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @LockeLiu
    @LockeLiu 10 ปีที่แล้ว

    My company asked us to watch this video. It's worth to watch it. Thanks for sharing!

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @dad4378
    @dad4378 2 ปีที่แล้ว

    Hi Sanjay. I'm learning your management book in uni right now. Just finished chapter 8: Organizational Culture. Very Interesting.

  • @stuarnott
    @stuarnott 14 ปีที่แล้ว

    Just listened to you on BBC's "Peter Day's World of Business". Brilliant! I so look forward to reading your book, thank you for the inspiration, you have sparked off a whole load of ideas for my business (particularly the mistake of looking a tcustomer service through the lens of your product) ;-)

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @Khuntism
    @Khuntism 8 ปีที่แล้ว +2

    Suggested for my principles of management course. Brief and helpful.

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @krishanmohansharma8306
    @krishanmohansharma8306 5 ปีที่แล้ว

    👍 Very matured deep thoughts.

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @frequez9654
    @frequez9654 6 ปีที่แล้ว

    Very well explained

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @fmontes2
    @fmontes2 10 ปีที่แล้ว

    good strategy!!!

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @xPC_Plus
    @xPC_Plus 5 ปีที่แล้ว

    video game company's should follow this lmao

  • @DCA55
    @DCA55 5 ปีที่แล้ว

    Oh pleeeze, "What I call inside out versus outside in", that term been around forever but evidently this guy thinks he thought of it. If you need to hear this to understand what being market driven is about, then your organization has some serious work to do.

    • @RanjayGulati
      @RanjayGulati  2 ปีที่แล้ว

      reconnecting after a long time. here is something you may enjoy th-cam.com/video/bFlHxVkOncc/w-d-xo.html

  • @leonblank8478
    @leonblank8478 8 ปีที่แล้ว

    A load of training room bollocks.