ฝัง
- เผยแพร่เมื่อ 6 ก.พ. 2025
- Simrat Singh, Co-Founder at Hooman Labs, a startup building voice agents to help companies communicate with their customers over calls more efficiently.
Episode Highlights:
From consulting at McKinsey to private equity, Simrat realized he wanted a more hands-on role in building businesses, leading him to co-found Hooman Labs.
After exploring edtech and healthcare, Simrat and his co-founders pivoted to voice AI, recognizing a strong demand from companies struggling with call center inefficiencies.
Hooman Labs’ approach focuses on automating 80% of customer interactions end-to-end, integrating directly with CRMs and backend systems to resolve issues without human intervention.
Simrat emphasizes that AI startups don’t need deep technical expertise but rather a clear understanding of how to solve real business problems using existing AI tools, prompt engineering, and API integrations.
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hoomanlabs.com/
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