ความคิดเห็น •

  • @thedubiousbrothersundergro2671
    @thedubiousbrothersundergro2671 19 วันที่ผ่านมา +1

    You are very good at this type of video. Very comprehensive and easy to follow. Nice work. Thank you!

    • @parwaz7861
      @parwaz7861 16 วันที่ผ่านมา

      Glad it was helpful!

  • @MaximusJohal
    @MaximusJohal 3 ปีที่แล้ว +3

    Best instructions so far.... I have dc07 with clutch.... Worked for me thankyou

  • @bryanhallam4029
    @bryanhallam4029 3 ปีที่แล้ว +2

    Used this video to replace brushes,easy to follow good closeups and completed the job without any problems. First class.

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      Brilliant result, nice one! Thank you for watching!

  • @PeterArmstrong-jk8fv
    @PeterArmstrong-jk8fv ปีที่แล้ว +2

    The method is simple, the presentation is confident and simple. Just genius!! I am just going to change the motor now.

  • @LAD241
    @LAD241 3 ปีที่แล้ว +3

    Great video. I decided to buy a DC14 with a blown motor and have ordered a new motor to fit to it. This video will be handy to remind myself on how to do it once I have the motor. I have never changed a motor before but I feel confident enough to do it now

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      Great to hear!

  • @namesanmanname297
    @namesanmanname297 3 ปีที่แล้ว +2

    Just changed my motor, anther vacum saved from the scrap pile. Very helpful video and very good explanation. Thanks

  • @ceesmith
    @ceesmith 3 ปีที่แล้ว +3

    You deserve more likes for this. My DC14 is in for a new motor; £85 all in, incl. filter etc. That seems alright.

  • @R500JPH
    @R500JPH 2 หลายเดือนก่อน +1

    Very helpful video. Clear step by step guide. Many thanks for making this.

    • @parwaz7861
      @parwaz7861 2 หลายเดือนก่อน

      Glad it was helpful!

  • @kevinference8473
    @kevinference8473 ปีที่แล้ว +1

    Thankyou so much for this video. It just helped me replace the clutch in my wifes Dyson Animal. First replacement since we bought it about 30 years ago.... amazing!

    • @parwaz7861
      @parwaz7861 ปีที่แล้ว

      Great to hear!

  • @graemeberry7561
    @graemeberry7561 ปีที่แล้ว +1

    This was a god send to me when I had to change the motor. Many thanks

  • @jonmorrow1291
    @jonmorrow1291 2 ปีที่แล้ว +1

    This is a great simple explanation of what to do. I took my DC14 apart yesterday evening and ordered the new parts - good tip with the clutch change out too, I've gone for that. Cheers!

    • @jonmorrow1291
      @jonmorrow1291 2 ปีที่แล้ว

      I now have a working Dyson DC14! The grease on the outside of the the rubber motor seal, and the foot on the base to make enough space under the belt to the get the beater in are both very good tips. I couldn't get the other belt over the motor drive, my fingers are just not strong enough, so I used a 90 degree screw driver to do the job and make sure I didn't damage the belt in the process. Thanks again Parwaz.

  • @junglegrapes
    @junglegrapes 3 หลายเดือนก่อน +1

    Very clear and complete instruction. Helped me very much, especially getting the brushes back on the belt - used your foot method! Thank you!

    • @parwaz7861
      @parwaz7861 3 หลายเดือนก่อน

      Glad it helped!

  • @JIGNCH
    @JIGNCH 3 ปีที่แล้ว +2

    Thanks mate. Perfect instructions. Just changed the lower motors with belts on mine. Video came very handy

  • @07047195
    @07047195 2 ปีที่แล้ว +2

    Thankyou so much. I was able to diagnose broken drive belt. Excelleny video very helpful.

  • @kevindobson8002
    @kevindobson8002 2 ปีที่แล้ว +2

    Great guide,very clear,hoover up and running now,thanks!

  • @nigelnightmare4160
    @nigelnightmare4160 ปีที่แล้ว +1

    Thank you,
    I now know how to replace the motor on my DC07 animal.
    I think it is the brushes that have worn out as it's 21yrs old now.
    Good tip about getting a new clutch as it is a bit fiddly to replace the drive belts, and not that much more £'s for the time and effort saved.

  • @namesanmanname297
    @namesanmanname297 3 ปีที่แล้ว +2

    Good video, I got a DC07 motor to do so have to build up the courage.

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      Awesome, it's quite similar to the Dc14 there's very few differences

  • @Johnwenn1
    @Johnwenn1 2 ปีที่แล้ว +2

    Hi, EXCELLENT Video, WELL DONE ! My DC07 doesn't have a clutch. Will I follow everything as shown but without the clutch ?

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      Thank you! Yes the dc07 is the same procedure:)

  • @alexiswolfe
    @alexiswolfe 2 ปีที่แล้ว +1

    Good work thank you. DC07 motor changed.

  • @CountTepes
    @CountTepes 3 ปีที่แล้ว +4

    Well presented and described.
    You even edited out the swearing, the threats to throw the stupidly designed lump across the room and the really fiddly bits.
    But you helped a lot. I did a DC04 a few years ago and it was simple compared to this.
    Why does Dyson not design for easy maintenance. I mean, who in their right mind, designs a motor, which does not have replaceable brushes.
    As a design engineer, I always used to look at how easy it was going to fix.
    Today’s disposable society I suppose.

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว +1

      I'm glad it helped you!
      Haha I've done so many of these it was an absolute doddle to do. I don't think it's much harder than a DC04 motor change, the 04 has more screws too.
      The newer Dysons are way more complex and take much longer to change the motor

  • @mattjones7621
    @mattjones7621 4 ปีที่แล้ว +2

    Very good! Straight to the point.

  • @deepdhillon7680
    @deepdhillon7680 ปีที่แล้ว

    Well done for a great video. Your feet at the end was hilarious .

  • @andru9102
    @andru9102 3 ปีที่แล้ว +1

    Thanks. Really clear video. 👍

  • @niceandspicy3197
    @niceandspicy3197 6 วันที่ผ่านมา

    I have a DC07, but it has one of the lugs at the back where the wand sits broken. It's only one though. Is it ok to use it should I replace the chassis?

  • @chriskaye1997
    @chriskaye1997 ปีที่แล้ว +1

    You sir, are a Boss! 💪

    • @parwaz7861
      @parwaz7861 ปีที่แล้ว +1

      I appreciate that! Thank you!!!

  • @niceandspicy3197
    @niceandspicy3197 4 หลายเดือนก่อน

    Would glueing the motor suction duct( the one that connects the motor to the chassis) without the seal be fine? The seal has perished and I can't seem to find any good ones.

  • @niceandspicy3197
    @niceandspicy3197 14 วันที่ผ่านมา

    Is it normal for new clutch belts to feel a bit tight to move?

  • @jimberkenfield7957
    @jimberkenfield7957 3 ปีที่แล้ว +1

    HELP PLEASE! Best tutorial video I’ve seen. My dc14 wouldn’t start, no power. I changed the switch, didn’t work. So, I put in a new motor with your video help. Still won’t start! Going to replace the plug on the cord. The internal wiring looks fine, so I’m not sure what’s up!? Won’t power on…any suggestions? Thanks Jim

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      Hi! If you've replaced the switch and motor and you're absolutely sure that the wires are certainly connected firmly then it narrows it down to the power cord, it can be hard to find out where exactly they're broken due to the copper wires being internally damaged due to all the stress it receives from years of flexing
      Also if your plug has a fuse (UK) Check that it isn't blown

  • @niceandspicy3197
    @niceandspicy3197 หลายเดือนก่อน

    The release catch on the cyclone causes it to not click back on the machine properly. Do you know what it could be?

  • @colinhenry2487
    @colinhenry2487 2 ปีที่แล้ว

    EXCELLENT VIDEO. I NEED TO REPLACE THE MOTOR IN MY DYSON DCO7 ORIGIN. PROBLEM IS WHICH ONE IS THE BEST AND MOST RELIABLE?
    APPARENTLY THE MOTORS MADE IN CHINA ARE NOT VERY GOOD QUALITY.

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      Mtr299 motors are the one, they’re all made in china anyways but they do last

    • @colinhenry2487
      @colinhenry2487 2 ปีที่แล้ว

      @@parwaz7861 THANKS FOR YOUR ADVICE. DIFFICULTY IS THERE ARE SO MANY ON EBAY USING THE LETTERING MTR299 AND IT IS IMPOSSIBLE TO KNOW WHICH IS A TRUSTED AND GENUINE SUPPLIER/SOURCE? THEY ALSO HAVE THE LETTERS YDK AND THEY GET GOOD REVIEWS? IS IT WISE TO AVOID THE MOTORS THAT HAVE TOC? APPARENTLY IT IS BEST TO ONLY GO FOR MANUAL RESET AND START? APPRECIATE YOU HELP WITH THANKS.

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      @@colinhenry2487just any mtr299 with a thermal overload cutout is the wise option

  • @niceandspicy3197
    @niceandspicy3197 หลายเดือนก่อน

    The DC14 bin catch is loose. I took it apart and fitted it again, but the issue hasn't gone. Do you think the whole chassis beeds replacing?

    • @parwaz7861
      @parwaz7861 หลายเดือนก่อน

      Either that or it needs a new cyclone catch

    • @niceandspicy3197
      @niceandspicy3197 หลายเดือนก่อน

      ​@@parwaz7861 I had a look and I can see broken plastic bits where the catch sits.

  • @jackbarrow244
    @jackbarrow244 ปีที่แล้ว

    Hi, I just tried to remove the deep screw requiring the long mort 15 and the screw just turns in the hole without loosening. The guard remains tight at that point. There's no way I can get anything down the hole to deal with this. Any advice apart from cutting away the plastic leading to the screw. Cheers

    • @parwaz7861
      @parwaz7861 ปีที่แล้ว

      Sounds like the screw post has snapped off, I can’t imagine it would hold the clutch cover in there unless it’s the two screws holding the actual clutch in, shake and pull the clutch cover vigorously until it frees

  • @cushieaudio
    @cushieaudio ปีที่แล้ว

    Howdy, motor gone on mine do you know if the dc33 one is the same? it has the longer armature for the belt. Thanks!

    • @parwaz7861
      @parwaz7861 ปีที่แล้ว

      Hi, the DC14 and DC33 use the same motors unless you have a late 240V DC33 with replacement genuine motor which has a shallower motor fan case and lower motor seal (these were generally fitted under warranty because DC33s for some reason were unreliable with their motors)

    • @cushieaudio
      @cushieaudio ปีที่แล้ว

      @@parwaz7861 Awesome! thanks for conformation. It's a very old DC14. we have been through so much together. did the brushes a cuppla years ago too. thanks heaps for getting back so quick too! Have a Cushie Day!!

  • @niceandspicy3197
    @niceandspicy3197 3 หลายเดือนก่อน

    I've find that the qualtex clutch belts are too tight when using the belt lifter tool resulting in making a mark on it. Would heating the belts up make it easy to warm up?

    • @parwaz7861
      @parwaz7861 3 หลายเดือนก่อน

      Heat would make the belts stretch out even more, they won’t last as long

    • @niceandspicy3197
      @niceandspicy3197 3 หลายเดือนก่อน

      ​@@parwaz7861 I mean slightly so it's easy to fit.

  • @jayambermsp8000
    @jayambermsp8000 4 หลายเดือนก่อน

    Is it essential to use Vaseline inside the motor housing or is it better to just use it on the motor seal?

    • @parwaz7861
      @parwaz7861 4 หลายเดือนก่อน

      Just the motor seal would be fine

    • @jayambermsp8000
      @jayambermsp8000 4 หลายเดือนก่อน

      @@parwaz7861 If you put it in the motor housing, does it cause a trumpet noise?

  • @jayambermsp8000
    @jayambermsp8000 2 ปีที่แล้ว

    Do you find taking the cable off so you can work on the motor or by leaving it?

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      You can do either way, cable off for more slack makes it easier or it can be done without

  • @CORNERofTECH
    @CORNERofTECH 4 ปีที่แล้ว +2

    Why are you not popular?!

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว +2

      I will be if I keep up the persistence ;)

    • @CORNERofTECH
      @CORNERofTECH 4 ปีที่แล้ว +2

      Parwaz 786 I like your words! I see you like Beko 1867, HooverLux, DysonVacuumer35 (he’s unpopular too), iBasiac and many more! Just different people with different perspectives! Also, how old are you (if you don’t mind)?

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว +1

      XtremeGamez 2.0 thanks! And to answer your question I’m 21 :)

  • @joetroiani1781
    @joetroiani1781 3 ปีที่แล้ว

    I replaced my clutch and my brush still doesn’t work on my dc07. I’m the hose still sucks. I assume the spindle drive on the motor is bad. Should I replace?

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      The spindle never goes bad as its part of the motor so you can't replace that, either it's your clutch or brush at fault

    • @joetroiani1781
      @joetroiani1781 3 ปีที่แล้ว

      @@parwaz7861 thanks. Both brush and clutch are née last night. Maybe the clutch slipped off the spindle

  • @jayambermsp8000
    @jayambermsp8000 4 ปีที่แล้ว +2

    Which part do you find a bit hard to put back in?

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว

      I’ve done so many of these it’s a piece of cake lol

    • @jayambermsp8000
      @jayambermsp8000 4 ปีที่แล้ว

      @@parwaz7861 I find putting the motor back in can be fiddly.

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว

      Jay&Amber Msp it can be but when you’re used to it it’s not that bad

  • @NicholeUlichney
    @NicholeUlichney ปีที่แล้ว

    I can't seem to reconnect the U shaped tube at the bottom right after taking care of a clog. Any tips? It keeps coming undone when I move it from the upright position.

    • @parwaz7861
      @parwaz7861 ปีที่แล้ว

      Assuming your dyson is purple for reference, make sure the purple clip in its full entirety is fitted correctly to the U bend and the very top of the clip locks into the top of the part of the vacuum where the U bend grooves are

  • @niceandspicy3197
    @niceandspicy3197 6 หลายเดือนก่อน

    Is it normal for DC14 cyclone seals to stick out a bit? Also the bit where the bin trigger sits feels a bit bumpy. The cyclone looks ok though.

    • @parwaz7861
      @parwaz7861 6 หลายเดือนก่อน

      Yes it will be fine, the seals are designed to stick out slightly

    • @niceandspicy3197
      @niceandspicy3197 6 หลายเดือนก่อน

      ​@@parwaz7861 The bit where the cyclone release rod doesn't look even. Is it supposed to be like that? I've uploaded a video for you to see.

    • @niceandspicy3197
      @niceandspicy3197 6 หลายเดือนก่อน

      I've uploaded a video for you to see.

    • @niceandspicy3197
      @niceandspicy3197 6 หลายเดือนก่อน

      I've uploaded a video for you to see.

    • @niceandspicy3197
      @niceandspicy3197 6 หลายเดือนก่อน

      I've uploaded a video for you to see.

  • @madjolly11
    @madjolly11 3 ปีที่แล้ว +1

    Great information thanks I'll buy a motor and try this thank you

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      I’m so glad to hear this!

    • @namrofni6236
      @namrofni6236 3 ปีที่แล้ว

      @@parwaz7861 Which motor and filter did you buy and from where? Do you think it's worth it to buy genuine Dyson?

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว +1

      @@namrofni6236 I didn't buy them I just filmed my refurbed vacuum for a tutorial but you can get non genuine off ebay and the filters are worth it non genuine as well nut make sure the purple filter has a seal at the bottom

  • @7sprinter
    @7sprinter 8 หลายเดือนก่อน

    How the motor and wiring connectors should be located is missing in this video

  • @jayambermsp8000
    @jayambermsp8000 2 ปีที่แล้ว

    The wire in the motor housings keeps coming apart resulting in the machine not turning on. This is the first this has happened to me. Is there any way?

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      Use electrical tape

  • @jayambermsp8000
    @jayambermsp8000 ปีที่แล้ว

    Have you used any of the motors that have the internal thermal cutout?

    • @parwaz7861
      @parwaz7861 ปีที่แล้ว

      Always use those, the MTR299s, any other motor these days don't really last long

    • @jayambermsp8000
      @jayambermsp8000 ปีที่แล้ว

      @@parwaz7861 I've used the MTR299 and the discontinued MTR240 motors. I've never had an issue with them. The other type of motor that has the wires on each side and has the internal thermal cutout has been fine too.

    • @jayambermsp8000
      @jayambermsp8000 ปีที่แล้ว

      @@parwaz7861 I read somewhere that the cheaper motors can be dangerous as they are self resetting.

  • @sceptickle
    @sceptickle 2 ปีที่แล้ว

    Is it the same motor for the Dyson DC27? Is the method much the same?

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      Hi, the DC27 uses the same motor but stripping it down is much more difficult

    • @sceptickle
      @sceptickle 2 ปีที่แล้ว +1

      @@parwaz7861 Super quick reply! Many thanks!

    • @sceptickle
      @sceptickle 2 ปีที่แล้ว +1

      @@parwaz7861 Turns out that it's just possible - you get one screw left over at the end!! However , it's now super powerful: almost too much so; it clamps itself to the floor and my wife says it's a workout in itself to push (and to carry upstairs too, but she's always said that!).

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว +1

      @@sceptickle excellent result! Well done! 😎

  • @knockingstar
    @knockingstar 3 ปีที่แล้ว

    Hi I've changed both filters but the bottom suction is not working. The motor feels hot and I've cleaned all the pipes.
    Weird thing is the The telescope suction tool works fine . What can need fixing?

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      Hi I have a guide on how to fix loss of suction, if you go through the troubleshooting I'm sure you'll get it up and running in no time

  • @jayambermsp8000
    @jayambermsp8000 3 ปีที่แล้ว

    Is the MTR299 which is sold on Ebay by Qualtex same quality as the one that Manchestervacs supply?

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      I have no idea

  • @jayambermsp8000
    @jayambermsp8000 3 ปีที่แล้ว

    0:50 Are they changeble as mine are chewed up?

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      You can replace any part on a Dc14

  • @niceandspicy3197
    @niceandspicy3197 4 หลายเดือนก่อน

    My DC04 feels weak when reclined. It feels strong when upright. Filters have been changed, the internal hose is fine as well. I've checked all seals. Still nothing. Do you know what it may be?

    • @parwaz7861
      @parwaz7861 4 หลายเดือนก่อน

      If the suction at the internal hose is the same as at the main hose, the issue will probably be something to do with the brushbar, soleplate, seals, brushbar or clutch

    • @niceandspicy3197
      @niceandspicy3197 4 หลายเดือนก่อน

      @@parwaz7861 All the seals look fine. It's a silver lime model.

    • @parwaz7861
      @parwaz7861 4 หลายเดือนก่อน

      I don’t really find them to be that powerful especially when using a DC07/14 and going back to an 04

    • @niceandspicy3197
      @niceandspicy3197 4 หลายเดือนก่อน

      @@parwaz7861 My other silver and lime seems powerful that I refurbed. It's just my other one that doesn't seem powerful at the head.

    • @parwaz7861
      @parwaz7861 4 หลายเดือนก่อน

      @niceandspicy3197 I’m not sure what it could be

  • @vacuumsensation
    @vacuumsensation 3 ปีที่แล้ว +1

    Here now! :):)

    • @vacuumsensation
      @vacuumsensation 3 ปีที่แล้ว +1

      You would make a great teacher! 😉

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว +1

      @@vacuumsensation Really? Now thats something I could consider!

    • @vacuumsensation
      @vacuumsensation 3 ปีที่แล้ว +1

      @@parwaz7861 XD

  • @jayambermsp8000
    @jayambermsp8000 4 ปีที่แล้ว

    I've seen some Dyson YDK motors with the blue cutout thermostat. Are they the earlier ones?

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว

      Yep the dark blue ones are generally found on older DC07s

    • @jayambermsp8000
      @jayambermsp8000 4 ปีที่แล้ว

      @@parwaz7861 Can you still get them?

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว

      Jay&Amber Msp nope

    • @jayambermsp8000
      @jayambermsp8000 4 ปีที่แล้ว

      @@parwaz7861 Can you do a motor change for the dc07 and dc04 and maybe a cylinder models?

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว

      Jay&Amber Msp I would but I feel like more people have DC14/33s and cylinders I just hate lol

  • @joeriordan0746
    @joeriordan0746 4 ปีที่แล้ว +1

    Oh, by the way I think the clutch belt from the clutch to the brush bar is wrong. It should be the thicker belt but it looks thin. I’m sure it works fine they are very hardy machines but I’m just letting you know 😁.

    • @parwaz7861
      @parwaz7861 4 ปีที่แล้ว

      Thank you I’ve replaced the belt and both belts were the same size for some reason when I was rebuilding the clutch lol

  • @deepdhillon7680
    @deepdhillon7680 ปีที่แล้ว

    I am sucker for Dyson hoovers

  • @jayambermsp8000
    @jayambermsp8000 2 ปีที่แล้ว

    My dc14 suction isnt as strong as it was after replacing the motor.

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      Either it wasn't reassembled correctly or there's an issue with the motor

    • @jayambermsp8000
      @jayambermsp8000 2 ปีที่แล้ว

      @@parwaz7861 I did assemble it right and it's a mtr299 brand new.

    • @parwaz7861
      @parwaz7861 2 ปีที่แล้ว

      @@jayambermsp8000 Some motors can be faulty and not assembled right in the factory

    • @jayambermsp8000
      @jayambermsp8000 2 ปีที่แล้ว

      @@parwaz7861 Should I take it apart again and replace as it does work or should I leave it? When I take the cyclone off and test it the suction is strong.

  • @CORNERofTECH
    @CORNERofTECH 4 ปีที่แล้ว +3

    That’s why changing the motor on a DC01 is dead 💀 easy because there’s no clutch! Easy like carrot 🥕 cake 🍰! WHAT?! DID I JUST HEAR 👂🏼 VASELINE?!?!?!?!

    • @CORNERofTECH
      @CORNERofTECH 4 ปีที่แล้ว +1

      @@2009danial I realised when I saw the whole video.

    • @2009danial
      @2009danial 4 ปีที่แล้ว

      XtremeGamez 2.0 yup

  • @LAD241
    @LAD241 3 ปีที่แล้ว

    I cut my finger trying to get the new motor in but the job is just more fiddly than anything

    • @parwaz7861
      @parwaz7861 3 ปีที่แล้ว

      It takes practise

  • @anthonygreen1468
    @anthonygreen1468 10 หลายเดือนก่อน

    hello parwaz786 my vax power nano just die the and have nice day

  • @niceandspicy3197
    @niceandspicy3197 5 หลายเดือนก่อน

    I find the pattern motor wires a bit stiff to move around. Would slightly heating them up work?

  • @jayambermsp8000
    @jayambermsp8000 ปีที่แล้ว

    I bought a Dyson motor and one side of it is a bit bent. Is there any way to unbend it? It's the bit that sits in the motor housing seal.

    • @parwaz7861
      @parwaz7861 ปีที่แล้ว

      I would get it replaced tbh if it’s damaged