What is a Field Service Engineer? | Untitled Label
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- เผยแพร่เมื่อ 20 ม.ค. 2023
- Field Service Engineer: A Career in Maintenance and Troubleshooting
Field service engineers are responsible for the maintenance, installation, and troubleshooting of various types of equipment and machinery. They work in a variety of industries, including manufacturing, healthcare, and telecommunications.
Requirements and Qualifications
To become a field service engineer, one should have a strong background in engineering, computer science, or a related field. A bachelor's degree in engineering or a related field is typically required, along with relevant experience and certifications. Field service engineers should have strong problem-solving and analytical skills, as well as excellent communication and interpersonal abilities.
Job Description
Field service engineers typically work on-site, visiting customers to troubleshoot and repair equipment. They may also provide training and technical support to customers. Some common tasks of a field service engineer include:
Diagnosing and repairing equipment malfunctions
Installing and configuring new equipment
Providing training and technical support to customers
Keeping detailed records of service calls and repairs
Communicating with other members of the engineering team and management
Career Path
Field service engineers typically start their careers as junior engineers, and then progress to senior or lead positions with more responsibility and higher pay. They may also choose to specialize in a particular type of equipment or industry. With experience and additional education, field service engineers may also move into management or consulting roles.
Industry Outlook
The field service engineering industry is expected to grow in the coming years, driven by advances in technology and the increasing use of automation in various industries. This growth will create opportunities for field service engineers to take on new challenges and advance their careers.
Conclusion
A career as a field service engineer offers a challenging and rewarding opportunity to work in a variety of industries, using cutting-edge technology to solve problems and keep equipment running smoothly. With a strong background in engineering, excellent problem-solving skills, and a commitment to ongoing learning, field service engineers can look forward to a fulfilling and well-paying career.
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Hey great video. I have an upcoming final interview for an apprenticeship (field service engineer) at Siemens Energy in the UAE. I was a spec ops JTAC in the UAE military and just recently ended my service. Any tips for the upcoming interviews and/or the apprenticeship program?
Much appreciated
Focus on your ability to problem solve and think on your feet. Also the independence aspect of the job and being able to self manage. Surprisingly a lot of techs struggle there.
Hi John. I discharged in 1983 after seven years as a Navy ET on a Gator-freighter and the AEGIS project. I've been in the field service industry for 40 years off and on, holding positions of FE, salesman, service manager, branch manager and general manager. This is an excellent synopsis of what an FE is responsible to know and do. I've watched a few of your videos and appreciate your observations and insights into the highlights and pitfalls. I am currently looking for a tech in NC and will recommend your channel to the entry level applicants to give them a better understanding of what they're getting into. Thanks for the good work mate! Best wishes in your endeavors.
This means alot ! I started this channel in hopes of helping others understand this profession and I'm certainly glad it's achieving that cause. Thank you!
Im currently in nc working at a ford dealership doing alot of diag stuff but was wondering are you looking for entry level or ?
Have my associates in automotive systems technology
FSE here! Hadn't considered it until a friend mentioned it. Turns out the experience i had built up working and hobbies outside of work fit perfectly.
I like how fresh every week is... for the most part. Working alone is nice.
Communication is so important. Honestly at times feels like the most important thing with some customers.
Glad you’re enjoying the new career . Communication is definitely a big part of the job working alone.
without a doubt.. you need to like if not love the classroom... FSE's are always learning and getting trained. Equipment is always changing, and always evolving in Imaging.
Thanks for sharing SJ!
Great video and an immaculate breakdown into the life. If you didn't spend your Navy time sitting behind a desk doing NKO's, you're probably a good fit for FSE positions. Not only are you paid to travel but you're going to meet the smartest people on the planet while doing it. You should totally add a topic about the hiring process and some good points to consider - paid training, who buys your tools, what kind of per diem, vehicle stipends/company car, etc. Definitely gained a sub!
Hi Rod ! First off thank you so much for the feedback. You also gave me some great ideas for future videos. 🫡
@@untitledlabel Hope this catches on! I know I'll be referring people to this for the lifestyle and responsibilities we live on the road. Keep em coming!
When people ask me how I became a field service engineer, I tell them "Like Homer Simpson, I was hired under project 'boot strap'". With that said, I have been doing it for just shy of 20 years, and could never go back to a desk. Great video John!
Hi Drev! thank you for watching and sharing your experience, i'm sure with 20 years I wouldn't want to be stuck behind a desk myself.
Keep sharing!!! 👏🏾👏🏾👏🏾
Thank you! This is motivating
Great informative keep them coming
Thanks Chris ! You know it.
Awesome video man very very helpful
Thanks man ! Also a John 😎
I knew you had to be an FC from when you said "tech pubs". Lol, I'm an FC2 CIWS tech looking into the field since I'm coming up on the end of my 6.
Glad you found the channel Dylan. It’s an interesting career depending on the industry.
Great video!
Glad you enjoyed it! make sure to subscribe for more !
Hey just got out of the Navy, looking into FSE rolls, how much training and time does it take to get accustomed to new systems/tech?
Honestly that’s hard to say because it depends on you. Those with a navy background in electronics tend to learn the equipment a little easier due to prior experience.
@@untitledlabel Thanks for the reply, that’s good to hear though because I was an electrician nuke😅
Currently going out as an apprentice as an automatician after 13 years of school, then setting my course for FSE!
Let’s get it !! What industry are you interested in ?
@@untitledlabel Not sure, here in Norway there is mostly offshore oil and gas where the majority of the automation/instrument techs work, cause of the pay.
Right now in my firm we are doing, oil and gas industry, fish farming facilities and building automation.
Very curious about fish farming and oil and gas!
@@Fredrikbjerk great to know. Dominant industries will also play a role in grabbing top FSEs
@@untitledlabel Yes, very excited to start my apprenticeship! And building on from there.
@@Fredrikbjerk Let me know if you have any questions.
Would you mind talking about how to prepare for the interview of FSE?
Hey Jeff! I can do that for you!
@@untitledlabel Thanks!
Is Field Service Engineer the same as Field Service Representative because I see that it’s under Biomedical engineering technology?
They are more or less the same, just different names for the positions. I know some other companies may even call the position customer service engineer
@@untitledlabel Oh okay thank you for the information!
@@benjaminnicholasking7222 you’re welcome Benjamin ! Keep doing your thing too.
@@untitledlabel Yes I will and same to you!
a field service engineer is a errand boy for real engineers, they get the title and no the pay and might as well know how to use hand tools like a regular technician
really depends on who you ask and what company you work for. I'm all about my paper.
What about a Hvac technician?
It’s a different industry. But the concepts still apply.
Whats company you work for ?
Miltenyi Biotec
@@untitledlabel is this in the Gaithersburg area?
@lil nas x
😅