Real problem 1. Increase revenue 2. Decrease costs 3. Help them manage risks Take amazing care of your customers. Make sure their happy. Unified CXM Marketing, ad , customer care, customer feedback management, Sales and engagement, social and messaging channels. CRM CDP customer data platform Data of consumers. Privacy compliant, consumer first Understanding intent and using to improve experience. What matters to them? Personalisation. Understanding the person. Customer research and feedback management. Uncertainty, easier access to resources. What customers are willing to pay for it? 4 disciplines of execution Most loved enterprise software OS for your customer experience.
Wow!!!
Real problem
1. Increase revenue
2. Decrease costs
3. Help them manage risks
Take amazing care of your customers. Make sure their happy.
Unified CXM
Marketing, ad , customer care, customer feedback management,
Sales and engagement, social and messaging channels.
CRM
CDP customer data platform
Data of consumers.
Privacy compliant, consumer first
Understanding intent and using to improve experience.
What matters to them?
Personalisation. Understanding the person.
Customer research and feedback management.
Uncertainty, easier access to resources.
What customers are willing to pay for it?
4 disciplines of execution
Most loved enterprise software
OS for your customer experience.