Stanbic IBTC Mobile App Password Reset (‘My Bank’)

Reset your password on the ‘My Bank’ module of the new Stanbic IBTC mobile App using these simple steps!
#LikeAHero #APPyness

[@ifeoluwapofamurewa9570]

Please I don't have a debit card, how do I go about my password reset? I've been having serious difficulties logging into my account since the app upgrade. Please reply

[@godwinogar1622]

I keep getting this message that the password must contain 4 unique characters. I have combined all characters i know, please why i am not getting it? Could you show me an example

[@justidara3018]

Same here

[@goldaje9252]

I have the same problem

[@SimonMala]

Thanks for doing this. However, what of those who are out of the country and do not have acess to the local number attached to their account and their debit card has expired.
Kindly create the option to send the OTP to the email attached to the account on the new app. Thanks.

[@YankaTheophilus]

This isn't working I have tried it severally they keep telling me that 6 digits validation failed and my card is intact hasn't expired about four years left and I didn't like using ussd because you guys can do away with money through charges anyhow while using ussd after charging through the process of the transaction you guys will be removing 2k month end which is not fare at all

[@gazellegarmentfactory]

But I don't have a debit card, I do not want one for this account. How do I reset my password still?

[@michaelezechukwu2542]

The old app was way better and smarter. This just lags.. can't even open it with my biometrics without get a red notification.

[@ceciliaoko9100]

I have attempted to contact you on this for a long time now to no avail (I have been unable to access the app since after updating it). Now you make it seem like contacting you is that easy...

[@prooze_banx]

Same here, ive been trying to contact them through their customer care service but they keep ignoring, and its so frustrating!!

[@sterchinwe4454]

Hello good morning pls how do i remove a beneficiary from my list of beneficiary's on stanbic ibtc mobile app

[@ikechukwu9809]

Very uselesss bank app. No reply or nothing. Please give me back my money

[@elsieoluku]

This not work... Plus why is compulsory to own a debt card? Why must the app be link to my debt card?

[@godiyamatur5493]

I've not received any new password I've done that several times it's not coming

[@Zee-yo3po]

How about if I don't have an ATM card

[@falasinuolumide3703]

This app update just ruined everything...How the hell can you delete someone details, even fingerprints ain't working...what kind of silly developers are this nitori olorun?
No one knows how to reset this, even your video still couldn't help.

[@ibimfinjite6133]

Is the OTP under lockdown? Because i’ve been waiting for like forever, i should have stuck with the old app.

[@dare1027]

|The OTP doesnt arrive on time!

[@rebeccaokpogode2667]

I tried this it's not working, I keep receiving a customer pin validation message, please help out.

[@goldaje9252]

I have imputed the default password and my new password is not accepted 3 times, what do I do from here?

[@oyindamolayvonne5382]

Same problem

[@bernardmato1758]

Nice job.I will try it as I have a debit card,I hope it works.

[@tochukwuugwu7662]

I sent a mail to reset mine after the upgrade. Though the reply was late

[@oluwatosinosifeko]

I don’t use atm card so how do I reset password

[@solomonobiechina3419]

What is one does not have a debit card ?

[@avugodfrey817]

Thank Gof

[@hauwasheshi1233]

I don't have ATM Card what would I do

[@mariamoduwobi6810]

same here

[@augustineomo0880]

Hahahahahhahah beautiful nonsense

[@GilThunder99]

i did what u said. after putting my id and aact number linked to my card it said invalid acct?