Automate Record Types / Fields (with Salesforce Flow)

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  • เผยแพร่เมื่อ 4 ส.ค. 2024
  • #salesforce #salesforceadmin #automation
    In this episode, learn how to automate record types with Flow.
    ⚙️ Salesforce Flow allows you to automate business processes by building applications, known as Flows, that collect, update, edit, and create Salesforce information, and then make those flows available to the right users or systems.
    Start with creating a condition that is going to trigger your Flow (update records).
    - Get record type ID if you want to automate record types. It is available in setup - object manager - object (Account, etc.) - record type - copy ID from the URL - paste it to Flow.
    - For automating field values, create a condition and when Flow meets the condition assign the new field value.
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ความคิดเห็น • 23

  • @theanchoredinchrist6080
    @theanchoredinchrist6080 ปีที่แล้ว

    You're a Life saver. Thank you so much

    • @salesforceatlas
      @salesforceatlas  ปีที่แล้ว

      Thanks, glad you found something useful!

  • @boblatshaw
    @boblatshaw ปีที่แล้ว

    well done, thank you!

  • @bhavinpatelbk4938
    @bhavinpatelbk4938 2 ปีที่แล้ว

    thank you so much

  • @pritamghosh5058
    @pritamghosh5058 ปีที่แล้ว

    A big salute to you

  • @user-uz3hj7hz7r
    @user-uz3hj7hz7r ปีที่แล้ว

    Build an automation for creating interview records????
    Upload a video related to this module in trailhead...

  • @dineshkumarcv8738
    @dineshkumarcv8738 5 หลายเดือนก่อน

    Hi, I am getting error in the formula field of missing parathesis,
    IF(TEXT({!$Record.Type__c}) = "LCD_RT", "012Hr000000R28PIAS"
    IF(TEXT({!$Record.Type__c})= "LED_RT", "012Hr000000R28UIAS"
    IF(TEXT({!$Record.Type__c})= "Plasma_RT", "012Hr000000R28KIAS"
    {!$Record.RecordTypeId}
    )))
    Where have i missed them??

  • @shahidafrid526
    @shahidafrid526 2 ปีที่แล้ว +1

    Is there way we can make web to case form dynamic. Based on radio button selection?

    • @salesforceatlas
      @salesforceatlas  2 ปีที่แล้ว +1

      Hi Shahid! Are you using Experience Cloud? If yes, you could create a screen flow for forms and then yes you could use radio buttons

    • @shahidafrid526
      @shahidafrid526 2 ปีที่แล้ว

      @@salesforceatlas thank you so much 😊 you always give better answer 👍
      Not experienced but will try referring videos
      Thank you once again

  • @vinaya7759
    @vinaya7759 ปีที่แล้ว

    Hey Hi , Am trying to update the record before saving the record, unfortunately it is not updating. How to do it upon changing the picklist is changed option? kindly let me know. and thank you for this video.

    • @salesforceatlas
      @salesforceatlas  ปีที่แล้ว

      Hi Vinay! Yes it's a tricky one. To work around this issue, you can use a "Record Lookup" element in your Flow to retrieve the current values of the record you want to update, and then compare those values to the new values in the Flow. If the values are different, you can update the record, and if they are the same, you can skip the update.
      Try this:
      Add a "Record Lookup" element to your Flow and configure it to retrieve the current values of the record you want to update.
      Add an "Assignment" element to your Flow and use it to compare the values of the field you want to check for changes. You can use a formula to compare the old value with the new value.
      Add a decision element to check the result of the comparison. If the values are the same, skip the update. If the values are different, update the record using the "Update Records" element.

    • @salesforceatlas
      @salesforceatlas  ปีที่แล้ว

      your issue occurs because the "IsChanged" condition in the Flow is evaluated after the record is saved, which means that any changes made by the Flow are not considered when evaluating the condition.

    • @vinaya7759
      @vinaya7759 ปีที่แล้ว

      @@salesforceatlas Thank you very much for your reply and this video helped a lot. I look forward for more videos. If you don't mind I would like to connect with you in LinkedIn or google hangouts. Kindly share your id.

  • @amandeepsinghandheri4546
    @amandeepsinghandheri4546 ปีที่แล้ว

    Did you create Account Record Type on Account object first before creating the Flow?

    • @salesforceatlas
      @salesforceatlas  ปีที่แล้ว

      Hi Amandeep, I didn't create account record type specifically for this video but yes they're were already in the org so definitely before the flow.

    • @amandeepsinghandheri4546
      @amandeepsinghandheri4546 ปีที่แล้ว +1

      @@salesforceatlas Sorry I meant Account Record Type Field. How is it, that the Account Record Type field was already present on the Account Page Layout? Did you create a new field on the Account Object or does it appear automatically through this process?

    • @salesforceatlas
      @salesforceatlas  ปีที่แล้ว

      @Amandeep Singh Andheri oh yes, it came out of the box with the playground as a standard field

  • @montecrucis7247
    @montecrucis7247 ปีที่แล้ว +1

    Account Type is not the same as Account Record Type.

    • @salesforceatlas
      @salesforceatlas  ปีที่แล้ว

      Hi Monte, yes agree. Sorry if I mentioned that its the same. In the video, I focused on the record type.