Total Experience: A Complete Guide for 2025
ฝัง
- เผยแพร่เมื่อ 9 ก.พ. 2025
- CX Today's Charlie Mitchell hosts Lee Jones, Director of Elev-8 Performance.
They kick off the conversation by considering:
What is total experience?
How does it work?
What are the benefits of total experience?
Michelle Couture, Global Product Marketing Lead for Customer Experience at Zoom to share some best practices for making total experience a reality.
To learn more about Zoom's AI-first work platform, visit: www.zoom.com/e...
Hosted by Charlie Mitchell, Senior Editor of CX Today News - Customer Experience Technology News - #totalexperience #tx #zoom
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00:00-00:55 Intros
00:55-01:58 What is total experience?
01:58-07:20 How does it work?
07:20-11:24 What are the benefits of total experience?
11:24-22:15 Best practices for total experience
