My lock arrived today. I love it, works great and much quieter than my previous Schlage model. Only thing I would add....I found the app instructions much easier than the written ones...or I could be stupid.
What I didn't like almost US smart lock is the metal low security backup key even not level c security, it can be open in 5 seconds with 2 piece of metal
This is a very good review. The only thing missing for me Is getting to hear how loud the lock is. I wish you left the sound (& chime?) in the review. Otherwise, this is awesome. Thank you!
Trying to find out if the physical deadbolt knob still function's like a normal deadbolt or does it only work with a fingerprint or digital unlock and with the key?
Hi, excelent video. One quiestion: can I open the lock if I am in other place via Internet? I realized that I can open the door only via bluethoot, but If I am in a diferentes place I can not connect to the Lock via Internet.
You will need the WiFi adaptor in order to open/close it via internet. The new version lock that I recently reviewed has WiFi built in, no adapter needed.
Hi, may i ask if the bluetooth auto unlock is turned on, will it auto unlock each time i walk pass the door while i'm inside the house? I usually leave my bluetooth on all the time. Thanks.
Thanks for the video. Have you had a chance to test the connect WiFi features? I'm hearing mixed reviews and I only want this if I can reliable use Google Assistant and IFTTT to lock and unlock. Thanks!
Does anyone know if you can turn off auto locking feature temporarily? Let's say you are speaking to someone at the door but do not have your smart phone with you - Can you stop it from auto-locking?
Hi! If you want to unlock the door remotely and you need the bridge, does the bridge have to be with you to unlock it, or its installed and stays in the house?
Brian, great video, I have the ultralock installed and when I try to lock the door with my app (which it is paired to) it comes back with the deadbolt is jammed. But when it locks and unlocks there is no problem with the deadbolt going through the lock port. I have two of these and neither are working correctly, same problem. Can you help?
So if I understand you correctly you are unable to lock and unlock with the app only? But you can lock and unlock with the outer assembly? Does the deadbolt move smoothly when opening and closing or is there some resistance? You may also want to check the cable that attaches to the inside assembly. If the cable is not to the side when you are tightening it you will feel some resistance when turning the lock. It should be smooth when locking and unlocking.
yes, it seems like the lock is working in the reverse. When I use the App to lock it it comes back with bolt jamming, but the lock gets locked, then I try to unlock it it comes back with the red background stating bolt jamming. I do not understand it. I wasn't sure If I selected the correct handed locking position. I went back, and reversed the handed locking position, but it seem to get worse. Then I returned to the original, correct way. This should not be this complicated, I plan on using it for Airbnb, and I can't have my guests having problems with the lock. Your thoughts?
You may want to check the installation again. If I recall the bolt has to be out, I believe when inserting the inside assembly. Verify in the manual the position. That’s all I can think of. If that doesn’t do it I would reach out to support for further assistance. My installation was quick and had it working within 30 min, no issues at all.
Does the bridge need to be connected to WiFi? We are having a house built in another state and need this to let contractors in. There's no wifi in the home yet. Is setting the lock codes prior to installation an option?
The optional bridge is needed to control the lock remotely, so yes it would have to be connected to wifi. But you can create profiles for different users if you have the lock, during the inital setup. You just won't remote visibilty/remote access if it is not connected to wifi.
As far as the security, per the info from the company. “All communications are encrypted using secure 128-bit AES via an embedded hardware coprocessor. The second layer of protection is the Dynamic Key. This key code is randomized for every single data transfer. Even if somebody were able to capture the AES encrypted data, the Dynamic Key protection would make it impossible to for them to unlock your door.”
Is it possible to change the password (and/or fingerprints) without internet access on the phone app? Because I wouldn't want their servers having my deadbolt pins when we have no idea how good their IT security is.. Remember Sonys loss of user credentials among others!!
I own one of these guys. Nice job with this presentation! Did anyone else find it hard to access the key hole? Still haven't been able to open it (and thankfully haven't had a need to).
Very easy to access the key hole. So, if you look on the bottom of the assembly, there is a plastic lip. Pull from the bottom lip out first, until the bottom pops out a bit. Once the bottom comes out a bit, you can then pull back the top and you have access to the key hole. Hope that helps...
@@BrianUnboxed Thanks for this comment. I have been thinking about going for this (NYT review says this is the best lock) but removing the face plate to use the key seems to be a little bit hard.
In the App: Does anyone know, if the lock creates "logs" Online of the people who - unsuccessfully- try to press their (unauthorised) fingerprint to try open the lock? I mean, will I ever find out,? that some person tried fruitlessly to press finger a bunch of times? Will I see this "event" in the App at all??? Does anybody know? At the lock area, itself: Does it do some beep if a person puts wrong (unauthenticated) finger several times trying to "get his fingerprint" accepted in order to get lock opened? (I mean a burglar could try that, and if that happens repeatedly, I'd appreciate some sort of beep coming out the lock, so that the burglar flees). Does anyone know, please? Thanks!
@@BrianUnboxed First of all, thanks a mil for replying. It makes a big big difference to me, to know someone actually cares! :) OK, so I looked at the 07:07 in the video, but I can't see any "event" in the data log, that shows "attempted unlocking by *unauthorised fingerprint*". All I see are manners (key, fingerprint etc) by which unlocking was done successfully (instead of the ones done repeatedly and UNsuccessfully) . Did I miss something? Thanks in advance for your time.
It is not in the specific screen shot, i was pointing out the log itself. But it will log unauthorized access. Say for example you use the finger print reader and it is not in the profile, it will log “Unauthorized User Failed To unlock.”
@@BrianUnboxed just a very last question, if I may: the lock is black. Is there any way we could get it silver/metal coloured instead of black please? In some countries, in condo buildings there are strict rules (and nosy other owners) about what you can/can not install on doors, because those doors are in "communal elevator lobbies". So, installing something that (at least from far) seems to be "a normal lock", just makes life so much easier, because the chance of questions (from "the building") would be reduced. So basically, if a lock looks like those old fashioned kind of metal (or if it has to be plastic material, then maybe they have it in aluminium colour or something closer to "old fashioned")? Would very much appreciate your feedback. I'm looking at ordering a bunch, but also a bit nervous about the reactions once they re installed. In our city, Airbnb isn't allowed, and a "very off looking + black looking" lock will most likely prob trigger questions in the "Airbnb" direction, which is something we need to stay away from, because Airbnb triggers hefty penalties in this city too. (besides: managing a hole bunch of suspicious neighbours is harder than managing a company, and staying away from unnecessary questions is paramount!). FYI, We re interested in the locks only for long stay rentals only. 1) So, if there's any way we could install them quietly(can you paint it grey), so as to avoid having to explain these "too visible" type of locks to a bunch of people, then that would really help us out. 2) just found out most doors' thickness are 5,5cm (2,17inch) in this city. While you recommended, I think 1,75 inch thickness. Would you please have any suggestion, other than cutting out a deep round holes ou the outside of all our doors (this is for a bunch of places). We can't cut out holes in doors at the inside of the flats, because that would be an even larger "rectangular" hole, destroying the door too much. Maybe an extension bit, inside the innerworks of your lock exists? Keeping my fingers crossed. :) Many thanks in advance for your attention.
****Feel free to comment below. Be respectful in your comments or else they will be removed. Thanks for watching!****
My lock arrived today. I love it, works great and much quieter than my previous Schlage model. Only thing I would add....I found the app instructions much easier than the written ones...or I could be stupid.
Just bought one on Woot for only $127 on special. Cant wait to install
I got mines today and i love it love that it works with Alexa
What I didn't like almost US smart lock is the metal low security backup key even not level c security, it can be open in 5 seconds with 2 piece of metal
This is a very good review. The only thing missing for me Is getting to hear how loud the lock is. I wish you left the sound (& chime?) in the review.
Otherwise, this is awesome. Thank you!
Dr. House it is quiter than my schlage if that helps. Its a nice lock. Each person can be scanned in and profile created in the app
Love this for getting it
I have one at home , can you tell me how to reset it? Because mine open with all finger prints ! Thanks
Trying to find out if the physical deadbolt knob still function's like a normal deadbolt or does it only work with a fingerprint or digital unlock and with the key?
Thanks for showing how to install this product.
Thanks for taking the time to watch!
Hi, excelent video.
One quiestion: can I open the lock if I am in other place via Internet?
I realized that I can open the door only via bluethoot, but If I am in a diferentes place I can not connect to the Lock via Internet.
You will need the WiFi adaptor in order to open/close it via internet. The new version lock that I recently reviewed has WiFi built in, no adapter needed.
@@BrianUnboxed thanks for your response!
Hi, may i ask if the bluetooth auto unlock is turned on, will it auto unlock each time i walk pass the door while i'm inside the house? I usually leave my bluetooth on all the time. Thanks.
Hey, no, if you are inside your house it will not auto unlock.
@@UtecOfficial how is that possible? If it works via bluetooth and that signal bounces everywhere
Thanks for the video. Have you had a chance to test the connect WiFi features? I'm hearing mixed reviews and I only want this if I can reliable use Google Assistant and IFTTT to lock and unlock. Thanks!
Does anyone know if you can turn off auto locking feature temporarily? Let's say you are speaking to someone at the door but do not have your smart phone with you - Can you stop it from auto-locking?
Can you schedule times for the door to lock and or unlock
hi brian i would like to use it for a business entrance i would like to know how many passwords i can give out
Hi Brian, nice review. I am wondering if the battery drains really fast. Thanks
I use it in a high traffic area and have had no issues. It can last up to 1 year 8000 cycles as I mentioned in the video.
Hi! If you want to unlock the door remotely and you need the bridge, does the bridge have to be with you to unlock it, or its installed and stays in the house?
Bridge is what communicates between the lock and with your WiFi home network. So it will stays in the house.
Brian, great video, I have the ultralock installed and when I try to lock the door with my app (which it is paired to) it comes back with the deadbolt is jammed. But when it locks and unlocks there is no problem with the deadbolt going through the lock port. I have two of these and neither are working correctly, same problem. Can you help?
So if I understand you correctly you are unable to lock and unlock with the app only? But you can lock and unlock with the outer assembly?
Does the deadbolt move smoothly when opening and closing or is there some resistance? You may also want to check the cable that attaches to the inside assembly. If the cable is not to the side when you are tightening it you will feel some resistance when turning the lock. It should be smooth when locking and unlocking.
yes, it seems like the lock is working in the reverse. When I use the App to lock it it comes back with bolt jamming, but the lock gets locked, then I try to unlock it it comes back with the red background stating bolt jamming. I do not understand it. I wasn't sure If I selected the correct handed locking position. I went back, and reversed the handed locking position, but it seem to get worse. Then I returned to the original, correct way. This should not be this complicated, I plan on using it for Airbnb, and I can't have my guests having problems with the lock. Your thoughts?
You may want to check the installation again. If I recall the bolt has to be out, I believe when inserting the inside assembly. Verify in the manual the position. That’s all I can think of. If that doesn’t do it I would reach out to support for further assistance. My installation was quick and had it working within 30 min, no issues at all.
@@BrianUnboxed I will reinstall it, I had a door installation guy do it, so I am not sure if he totally followed the instructions. My bad.
Does the bridge need to be connected to WiFi? We are having a house built in another state and need this to let contractors in. There's no wifi in the home yet. Is setting the lock codes prior to installation an option?
The optional bridge is needed to control the lock remotely, so yes it would have to be connected to wifi. But you can create profiles for different users if you have the lock, during the inital setup. You just won't remote visibilty/remote access if it is not connected to wifi.
Hi - this is a full review, do you cover the electronic security of the product?
As far as the security, per the info from the company. “All communications are encrypted using secure 128-bit AES via an embedded hardware coprocessor. The second layer of protection is the Dynamic Key. This key code is randomized for every single data transfer. Even if somebody were able to capture the AES encrypted data, the Dynamic Key protection would make it impossible to for them to unlock your door.”
Can i have the smartlock rekeyed for my current key?
Hi I would like to know if the lock is good for the weather in Canada.Will it survive winter?
So the specs for temperature of the lock per the company are as follows. Outside lock: -22F to 149F. Inside Lock 14F to 131F.
Do I need the bridge for adding temporary codes when I’m away from home?
To access remotely the bridge will be needed.
I'm having the hardest time trying to program mine. And, when I manually lock it, it unlocks after 30 seconds. 🤦🏾♀️
You may want to contact support to assist you.
Cool
Great review and demonstration. 👍2 and Full Viewed from us.
Thanks for watching!
Is it possible to change the password (and/or fingerprints) without internet access on the phone app? Because I wouldn't want their servers having my deadbolt pins when we have no idea how good their IT security is.. Remember Sonys loss of user credentials among others!!
What’s the limit for fingerprint scan?
It allows you to scan 2 fingers per user.
@@BrianUnboxed Thanks, I was a bit doubtful when someone reviewed it on amazon saying they're only limited to 2 fingerprints only for each lock.
@@BrianUnboxed Also, how's the battery life so far since you started using it?
I own one of these guys. Nice job with this presentation! Did anyone else find it hard to access the key hole? Still haven't been able to open it (and thankfully haven't had a need to).
Very easy to access the key hole. So, if you look on the bottom of the assembly, there is a plastic lip. Pull from the bottom lip out first, until the bottom pops out a bit. Once the bottom comes out a bit, you can then pull back the top and you have access to the key hole. Hope that helps...
Yeah once you pull up from the bottom, give the face a slight turn and then pull from the top.
@@BrianUnboxed Thanks for this comment. I have been thinking about going for this (NYT review says this is the best lock) but removing the face plate to use the key seems to be a little bit hard.
No, it isn't hard. It takes less than a second to gain access to the key slot, once you know how to lift from the bottom first.
$190 at Amazon including tax. Too expensive to me. $100 is my budget. 😞 I’m sticking with my keypad lock.
In the App:
Does anyone know, if the lock creates "logs" Online of the people who - unsuccessfully- try to press their (unauthorised) fingerprint to try open the lock? I mean, will I ever find out,? that some person tried fruitlessly to press finger a bunch of times? Will I see this "event" in the App at all??? Does anybody know?
At the lock area, itself:
Does it do some beep if a person puts wrong (unauthenticated) finger several times trying to "get his fingerprint" accepted in order to get lock opened? (I mean a burglar could try that, and if that happens repeatedly, I'd appreciate some sort of beep coming out the lock, so that the burglar flees). Does anyone know, please?
Thanks!
Yes and Yes to answer both your question. The video also shows snapshot of the logs in 7:07 mark if you watched it.
@@BrianUnboxed First of all, thanks a mil for replying. It makes a big big difference to me, to know someone actually cares! :)
OK, so I looked at the 07:07 in the video, but I can't see any "event" in the data log, that shows "attempted unlocking by *unauthorised fingerprint*". All I see are manners (key, fingerprint etc) by which unlocking was done successfully (instead of the ones done repeatedly and UNsuccessfully) . Did I miss something? Thanks in advance for your time.
It is not in the specific screen shot, i was pointing out the log itself. But it will log unauthorized access. Say for example you use the finger print reader and it is not in the profile, it will log “Unauthorized User Failed To unlock.”
@@BrianUnboxed fantastic :) thanks! you got yourself a customer for a larger batch!
@@BrianUnboxed just a very last question, if I may: the lock is black. Is there any way we could get it silver/metal coloured instead of black please? In some countries, in condo buildings there are strict rules (and nosy other owners) about what you can/can not install on doors, because those doors are in "communal elevator lobbies". So, installing something that (at least from far) seems to be "a normal lock", just makes life so much easier, because the chance of questions (from "the building") would be reduced. So basically, if a lock looks like those old fashioned kind of metal (or if it has to be plastic material, then maybe they have it in aluminium colour or something closer to "old fashioned")?
Would very much appreciate your feedback. I'm looking at ordering a bunch, but also a bit nervous about the reactions once they re installed. In our city, Airbnb isn't allowed, and a "very off looking + black looking" lock will most likely prob trigger questions in the "Airbnb" direction, which is something we need to stay away from, because Airbnb triggers hefty penalties in this city too. (besides: managing a hole bunch of suspicious neighbours is harder than managing a company, and staying away from unnecessary questions is paramount!). FYI, We re interested in the locks only for long stay rentals only.
1) So, if there's any way we could install them quietly(can you paint it grey), so as to avoid having to explain these "too visible" type of locks to a bunch of people, then that would really help us out.
2) just found out most doors' thickness are 5,5cm (2,17inch) in this city. While you recommended, I think 1,75 inch thickness. Would you please have any suggestion, other than cutting out a deep round holes ou the outside of all our doors (this is for a bunch of places). We can't cut out holes in doors at the inside of the flats, because that would be an even larger "rectangular" hole, destroying the door too much. Maybe an extension bit, inside the innerworks of your lock exists? Keeping my fingers crossed. :)
Many thanks in advance for your attention.