Major Incident Management

[@JoshCooper-f4s]

It would be excellent to see a video on building reusable Comms plans and email templates.

[@roman.marszalek]

Thank you so much for this comprehensive walkthrough of the major incident management process. I appreciate the effort put into making these videos. Looking forward to more insightful content like this. Keep up the great work!

[@PowerofServiceNow]

Thanks so much Roman, its great to hear such lovely feedback and to know that these are helpful! :)