Amazon’s rush to put all these new kindles out was just a cash grab. I feel like they didn’t focus too much on the specs and knew we’d go crazy with color covers and new back colors. These devices are NOT cheap for them not to be working out the box and waiting for all these “software” updates to remedy the issue.
Totally agree and I’m an Amazon/Kindle girl but this is ridiculous. We’re just trying to find happiness with pink ereaders lol. Thank you for watching!
This is exactly why I didn't purchase any of these new Kindles. I had a bad feeling about these new Kindles and now we are seeing all the bad issues with them. I also collect Kindles but for now I'm sticking with my 2021 Kindle Paperwhite and my 2022 Kindle Basic .They both look and function like brand new.
Thank you for the update. I was going to get one for my birthday next week but I think I’ll just get an iPad mini instead for color reading. I still have my first kindle, the paper white signature edition I bought in 2022 and the agave paper white SE I bought back in March of this year as a gift to myself. They both work wonderfully and I was thinking of getting an iPad mini for color reading when the color soft came out and I opted to just get that but after watching reviews after reviews after reviews about the software problem I think I’ll stick to getting an iPad mini after all. I’ll just wait until they fix the software problems and get the color soft and the Paper white SE at a later date.
Thanks for watching! Yeah, I don’t usually recommend an iPad mini for reading as it’s not my jam, but with you having several kindles already it totally makes sense! Treat yourself!
I also didn't have ghosting when I got mine, hopefully it's because of the software update like you said, because that can be easily patched out. (and hopefully soon)
I have been seeing ghosting as well. I turned page turn refresh, and that helped. I did not need to turn that setting on with my agave green Kindle. I think Amazon rushed to get these devices out before the holiday shopping started. There are going to be a lot of software updates in our future.
Thanks for watching! Yeah, I had none of this on my agave kindle either-but now it feels so slow in comparison to the new ones. I agree the rush to get this out created huge issues.
I’m the same 😮😮😮. I’m still going back with my paperwhite 10th gen. 😂 I only like the new paperwhite because it shows the cover of the book lmao, and the screen size, but I tend to bring my 10th with me when I leave my house. Yeah not worth upgrading if you already have a recent paperwhite lol. I have a slight ghosting on the new paperwhite. I have no issues with the 10th gen.
OMG so you have the same! Good to hear and that stinks! Yes, the new paperwhites are gorgeous and perfect....except....lol. Yes, no need to upgrade if you have a working device. Thanks for watching.
😬 Mine hasn't done this yet. I haven't updated though either, so i'm crossing my fingers it won't update on me before they fix the issue. I'll keep a look out for it though, cause I just upgraded from my gen 11 kindle to this one
Ghosting is normal for all e-ink. It’ll happen to colorsoft even more because it has a color layer. My 11gen had ghosting but it goes away with page refresh. You just need to restart
Thanks for watching. Yeah, I’m an avid ereader person and have never had ghosting like this. This is the entire start up screen in the background of my device. I anticipate normal refresh ghosting, this is different and new….I’m hopeful the kinks get worked out.
Dang. I just ordered the 12th gen paperwhite signature in raspberry on black Friday sale. Got it for less than $100 with trade-in. Traded in my 10th gen paperwhite. Hope I don’t regret it!
Thanks for watching! I don’t think you’ll regret it. The 12th gen is fast and still a solid device. This is a noticing I found on my particular device. I imagine it will go away with time. Come back and tell us how yours looks!
Yeah, I’m hopeful the ghosting will stop-I don’t regret the purchase but I’m totally bummed for sure. Yes, the 11th gen is a great device! I just checked on my 11th gen yesterday lol. She’s all good! Thanks for watching!
I returned mine for a Kobo Libra 2. Which I love but also considering returning that one for the Boox Go 7. I have the kindle matcha basic and it does what I need lol Ive transferred some of my already purchased kindle books to my kobo but you need to have an older kindle for it. 2022 and older. At the price point, it's not worth keeping the colorsoft considering other E-Ink readers/tablets (Onxy Boox is linked to the android store) are cheaper and better quality.
I have the Kobo Libra color and also the Boox Go 7 color and the kobo is by far the better device. I had a hard time with the Boox kindle app, and ghosting and just general ease of use. I ended up with a new paper white for KU and use my Kobo for everything else. (I have not had the issues described in this video with my paper white… yet… 🤞🤞) Boox also does not make it easy to return their products so… I still have mine 🫠
I don’t have the software update but right now I only have the new basic kindle. I miss my Colorsoft though. Can’t wait to get a new one when it ships. ❤❤
See I faintly see a yellow line only sometimes. I actually turned my pages to a black background then went back to white and saw no yellow line-I just couldn't part with it and wait for a new one. Hopefully your new one comes soon. How's the basic holding up? Any ghosting?
I have the colorsoft and so far all good. I don’t notice the yellow bar. But, I discovered I sometimes notice it more if I hold my kindle upside down 🙃
Sorry to hear about the ghosting since I just today returned my colorsoft and ordered the new paperwhite signature edition. 🤦🏼♀️ And as for multiple kindles…I have a purse kindle, a house kindle, and my scribe for when I want to use that. 😬 I actually love having one always with me. I’m trying hard to reach for my kindle instead of my phone to scroll.
Thanks for watching! Yes, I try not to scroll too much. I just have to allow myself to have over indulged and enjoy. I hope you don’t have ghosting. I don’t mind some when I’m turning pages quickly because that makes sense but not the whole start up screen in the background. Come back and tell me how your paperwhite is!
Can I ask why you returned your color soft? I’ve been going over all of the devices and finally decided to go with the color soft. I returned the Cobo color Clara because it was just too fuzzy. Was that the problem with your color soft? People often show the comics, but how is the text on the color soft? Thank you.
@ I do have the yellow band across the bottom and I’m tired of waiting for them to fix or replace it, but honestly it was fuzzier than my old paperwhite and my scribe. I don’t read comics and really just wanted the color book covers, but the reading experience bugged me considering the price. But I’m also in my 40s so maybe it’s my middle aged eyes. 🤷🏼♀️
mine happened after the update too, i think. but mine is an annoying horizontal and vertical line towards the left side of the screen... not particualrly obvious but it's there and it pisses me off! (colorsoft)
I had the same problem with the new Paperwhite Signature Edition. A thin white horizontal line that bisects the text and a thin white vertical line from top to bottom. The lines appear to be a pixel in width. I sent it back and got a replacement. The new screen is perfect.
I got the jade signature paperwhite. I’ve had it for about a week. I haven’t had the update yet. I do see a lot of ghosting on mine however as I read I forget it’s there.
I bought the Metallic Jade, out of the box I noticed the display color seemed super yellowish. Then 1.5 weeks in I noticed the bottom of the screen was more yellow and the display was not uniform on the color. I bought a second, this time metallic raspberry, out of the box the display much whiter. Difiniteñy, compared side by side huge difference! Now I am returning the Metallic Jade back. No ghosting yet. Both kindles have the same update software.
Oooh, that's interesting! I wonder what the deal is. I could see if this was a first gen Kindle but literally, this is part of their bread and butter! I'm glad the raspberry worked out and I hope you don't see ghosting. Which is possible as it seems we're all having slightly different experiences..Thanks for watching!
I have this paperwhite as well but in Jade. I noticed a little ghosting but it’s ever so faint. I thought it was normal honestly 😅 (this is also my first kindle). I have the matcha baby kindle also and I read on that one more (cause it fits in my purse better) and that one kind of ghosts also but nothing crazy.
Thanks for watching and updating! I almost expect the matcha kindle to ghost and yes most ereaders ghost a bit, but the ghosting I’ve seen is from clicking a page and the previous text still appears. To have the whole start up screen is wild to me. I’m glad you have it somewhat figured out lol. Enjoy!
I have the colorsoft and the raspberry paperwhite. I havent seen any ghosting but I do have a faint yellow area on my colorsoft. i havent heard of an update, do you know when it came out?
Thanks for watching. Online it shows they were updated in November, no specific date. It's so interesting how we have shared experiences and differences as a community. Here's the website for update info: www.amazon.com/gp/help/customer/display.html?nodeId=GKMQC26VQQMM8XSW
@ravenclawreads3177 I haven't gotten a software update that recently. So I don't know. I'm really mad, coz I haven't had this issue before, and now I have ghosting. Amazon is messing with customers instead of doing stuff properly, they went and did a half baked launch of new devices. I can't get another brand of e-reader either, as it would cost about 6K to import one. A kindle alone is about 4 K in South Africa.
I have the raspberry 12th gen paperwhite and I checked on the store pages and reading pages and other than an occasional very faint ghosting on the store pages that I normally wouldn't have noticed probably, I don't see any other ghosting on mine. Have you tried a factory reset? About a year or so ago, after watching a youtuber's video, I did a reset on my older Oasis when the battery was draining in a single day and it totally fixed the problem (apparently it was an update gone wrong). But it may fix your ghosting problem. It seems Amazon is throwing everything against the wall to try and fix issues and apparently making it worse for some.
In terms of ghosting, it’s a fact of all color e-readers. It’s just how the Kaleido e-ink screens work. On some color e-readers you have options to adjust refresh rate to minimize the ghosting. Kindle doesn’t have that option.
Thanks for watching. I'm actually not seeing too much ghosting outside the norm on the Colorsoft but as an avid e-reader, there's no reason I should see the entire Kindle start up screen as a ghosted image. I hope it gets better....
I have a new paperwhite signature. Zero problems.
Thanks for watching and that’s great to hear!
Amazon’s rush to put all these new kindles out was just a cash grab. I feel like they didn’t focus too much on the specs and knew we’d go crazy with color covers and new back colors. These devices are NOT cheap for them not to be working out the box and waiting for all these “software” updates to remedy the issue.
Totally agree and I’m an Amazon/Kindle girl but this is ridiculous. We’re just trying to find happiness with pink ereaders lol. Thank you for watching!
YIKES!! This scares me because I’m loving my new paperwhite signature edition
This is exactly why I didn't purchase any of these new Kindles. I had a bad feeling about these new Kindles and now we are seeing all the bad issues with them. I also collect Kindles but for now I'm sticking with my 2021 Kindle Paperwhite and my 2022 Kindle Basic .They both look and function like brand new.
That was smart! Why didn't you stop me from swiping my card?!!? LOL :-) I agree, it makes sense to wait. Thanks for watching as always!
@ravenclawreads3177 My pleasure I love your channel.
Thank you for the update. I was going to get one for my birthday next week but I think I’ll just get an iPad mini instead for color reading. I still have my first kindle, the paper white signature edition I bought in 2022 and the agave paper white SE I bought back in March of this year as a gift to myself. They both work wonderfully and I was thinking of getting an iPad mini for color reading when the color soft came out and I opted to just get that but after watching reviews after reviews after reviews about the software problem I think I’ll stick to getting an iPad mini after all. I’ll just wait until they fix the software problems and get the color soft and the Paper white SE at a later date.
Thanks for watching! Yeah, I don’t usually recommend an iPad mini for reading as it’s not my jam, but with you having several kindles already it totally makes sense! Treat yourself!
Thank you for letting us know I’m sticking to my 2021 kindle I hope you get your kindle sorted soon 😊
Yes I think that's the best version. I'm keeping mine
Thanks for watching! I hope so too! I think it’s a good idea if your 2021 kindle is running smoothly. They are meant to last.
I also didn't have ghosting when I got mine, hopefully it's because of the software update like you said, because that can be easily patched out. (and hopefully soon)
I have been seeing ghosting as well. I turned page turn refresh, and that helped. I did not need to turn that setting on with my agave green Kindle. I think Amazon rushed to get these devices out before the holiday shopping started. There are going to be a lot of software updates in our future.
Thanks for watching! Yeah, I had none of this on my agave kindle either-but now it feels so slow in comparison to the new ones. I agree the rush to get this out created huge issues.
I’m the same 😮😮😮. I’m still going back with my paperwhite 10th gen. 😂 I only like the new paperwhite because it shows the cover of the book lmao, and the screen size, but I tend to bring my 10th with me when I leave my house. Yeah not worth upgrading if you already have a recent paperwhite lol. I have a slight ghosting on the new paperwhite. I have no issues with the 10th gen.
OMG so you have the same! Good to hear and that stinks! Yes, the new paperwhites are gorgeous and perfect....except....lol. Yes, no need to upgrade if you have a working device. Thanks for watching.
they should bring back the Oasis. I really miss the buttons.
😬 Mine hasn't done this yet. I haven't updated though either, so i'm crossing my fingers it won't update on me before they fix the issue. I'll keep a look out for it though, cause I just upgraded from my gen 11 kindle to this one
Yes, let me know because I’m genuinely interested. Mine auto updated so I don’t get a choice….
Ghosting is normal for all e-ink. It’ll happen to colorsoft even more because it has a color layer.
My 11gen had ghosting but it goes away with page refresh. You just need to restart
Thanks for watching. Yeah, I’m an avid ereader person and have never had ghosting like this. This is the entire start up screen in the background of my device. I anticipate normal refresh ghosting, this is different and new….I’m hopeful the kinks get worked out.
Dang. I just ordered the 12th gen paperwhite signature in raspberry on black Friday sale. Got it for less than $100 with trade-in. Traded in my 10th gen paperwhite. Hope I don’t regret it!
Thanks for watching! I don’t think you’ll regret it. The 12th gen is fast and still a solid device. This is a noticing I found on my particular device. I imagine it will go away with time. Come back and tell us how yours looks!
I still have the paperwhite from 2015 and it works
Yes! They are meant to last. Glad to hear it! Thanks for watching.
I don’t see ghosting on my paperwhite but I now see yellow at the bottom when I didn’t see it before. ☹️ Kinda disappointed.
See! The updates are making problems. I know the folks at Amazon are panicked! Thanks for watching. I hope it gets better.
I have the 11th gen kindle paper white signature since January 2024. I love it!! Glad to didn’t buy the new 12th gen.
Yeah, I’m hopeful the ghosting will stop-I don’t regret the purchase but I’m totally bummed for sure. Yes, the 11th gen is a great device! I just checked on my 11th gen yesterday lol. She’s all good! Thanks for watching!
I returned mine for a Kobo Libra 2. Which I love but also considering returning that one for the Boox Go 7. I have the kindle matcha basic and it does what I need lol Ive transferred some of my already purchased kindle books to my kobo but you need to have an older kindle for it. 2022 and older. At the price point, it's not worth keeping the colorsoft considering other E-Ink readers/tablets (Onxy Boox is linked to the android store) are cheaper and better quality.
You’ve perfectly summed it. I’m a deep Kindle user obviously but I get what you mean. How do you like your Kobo? Thanks for watching.
I have the Kobo Libra color and also the Boox Go 7 color and the kobo is by far the better device. I had a hard time with the Boox kindle app, and ghosting and just general ease of use. I ended up with a new paper white for KU and use my Kobo for everything else. (I have not had the issues described in this video with my paper white… yet… 🤞🤞) Boox also does not make it easy to return their products so… I still have mine 🫠
Good to know the ghosting happens on kindle as well, I knew it happens on kobo but never seen on my kindle yet
Yeah I’ve seen on both now 😏 I guess we have to figure out how much is normal 🤷🏽♀️ thanks for watching!
I don’t have the software update but right now I only have the new basic kindle. I miss my Colorsoft though. Can’t wait to get a new one when it ships. ❤❤
See I faintly see a yellow line only sometimes. I actually turned my pages to a black background then went back to white and saw no yellow line-I just couldn't part with it and wait for a new one. Hopefully your new one comes soon. How's the basic holding up? Any ghosting?
Courtney I will be getting my first kobo
Enjoy! I have a couple of Kobo videos! Check them out. Thanks for watching!
I have the jade signature edition and so far no ghosting
Good to hear and happy there are no issues with yours. Thanks for watching!
I have the colorsoft and so far all good. I don’t notice the yellow bar.
But, I discovered I sometimes notice it more if I hold my kindle upside down 🙃
Right! Okay it’s like I rarely see it, until I see it. Thanks for watching.
Can you try Settings , Home and Library, Reading Options and switch on “refresh page” to see if it helps with the ghosting?
Ooooh good idea! I will try.
I used this trick and it worked.
Sorry to hear about the ghosting since I just today returned my colorsoft and ordered the new paperwhite signature edition. 🤦🏼♀️ And as for multiple kindles…I have a purse kindle, a house kindle, and my scribe for when I want to use that. 😬 I actually love having one always with me. I’m trying hard to reach for my kindle instead of my phone to scroll.
Thanks for watching! Yes, I try not to scroll too much. I just have to allow myself to have over indulged and enjoy. I hope you don’t have ghosting. I don’t mind some when I’m turning pages quickly because that makes sense but not the whole start up screen in the background. Come back and tell me how your paperwhite is!
Can I ask why you returned your color soft? I’ve been going over all of the devices and finally decided to go with the color soft. I returned the Cobo color Clara because it was just too fuzzy. Was that the problem with your color soft? People often show the comics, but how is the text on the color soft? Thank you.
@ I do have the yellow band across the bottom and I’m tired of waiting for them to fix or replace it, but honestly it was fuzzier than my old paperwhite and my scribe. I don’t read comics and really just wanted the color book covers, but the reading experience bugged me considering the price. But I’m also in my 40s so maybe it’s my middle aged eyes. 🤷🏼♀️
@@maribethbousum4656 wow. Those are my exact thoughts. I think I’m going to opt for the PW.
mine happened after the update too, i think. but mine is an annoying horizontal and vertical line towards the left side of the screen... not particualrly obvious but it's there and it pisses me off! (colorsoft)
I had the same problem with the new Paperwhite Signature Edition. A thin white horizontal line that bisects the text and a thin white vertical line from top to bottom. The lines appear to be a pixel in width. I sent it back and got a replacement. The new screen is perfect.
Nooooooooo ugh that’s so weird. I don’t understand how an update can make it worse….. thanks for watching and I hope it works itself out.
I got the jade signature paperwhite. I’ve had it for about a week. I haven’t had the update yet. I do see a lot of ghosting on mine however as I read I forget it’s there.
You do see a lot of ghosting?! Okay, so I'm not crazy. I hope you get the update. However, mine was fine UNTIL the update.....Thanks for watching!
I bought the Metallic Jade, out of the box I noticed the display color seemed super yellowish. Then 1.5 weeks in I noticed the bottom of the screen was more yellow and the display was not uniform on the color. I bought a second, this time metallic raspberry, out of the box the display much whiter. Difiniteñy, compared side by side huge difference! Now I am returning the Metallic Jade back. No ghosting yet. Both kindles have the same update software.
Oooh, that's interesting! I wonder what the deal is. I could see if this was a first gen Kindle but literally, this is part of their bread and butter! I'm glad the raspberry worked out and I hope you don't see ghosting. Which is possible as it seems we're all having slightly different experiences..Thanks for watching!
I have this paperwhite as well but in Jade. I noticed a little ghosting but it’s ever so faint. I thought it was normal honestly 😅 (this is also my first kindle). I have the matcha baby kindle also and I read on that one more (cause it fits in my purse better) and that one kind of ghosts also but nothing crazy.
Thanks for watching and updating! I almost expect the matcha kindle to ghost and yes most ereaders ghost a bit, but the ghosting I’ve seen is from clicking a page and the previous text still appears. To have the whole start up screen is wild to me. I’m glad you have it somewhat figured out lol. Enjoy!
I have the colorsoft and the raspberry paperwhite. I havent seen any ghosting but I do have a faint yellow area on my colorsoft. i havent heard of an update, do you know when it came out?
Thanks for watching. Online it shows they were updated in November, no specific date. It's so interesting how we have shared experiences and differences as a community. Here's the website for update info:
www.amazon.com/gp/help/customer/display.html?nodeId=GKMQC26VQQMM8XSW
I have ghosting on my 2021 paperwhite. I don't know why. I've only noticed it the last few days.
Hmmm, I wonder if it is also related to the update as well….
@ravenclawreads3177 I haven't gotten a software update that recently. So I don't know. I'm really mad, coz I haven't had this issue before, and now I have ghosting. Amazon is messing with customers instead of doing stuff properly, they went and did a half baked launch of new devices. I can't get another brand of e-reader either, as it would cost about 6K to import one. A kindle alone is about 4 K in South Africa.
I have the raspberry 12th gen paperwhite and I checked on the store pages and reading pages and other than an occasional very faint ghosting on the store pages that I normally wouldn't have noticed probably, I don't see any other ghosting on mine. Have you tried a factory reset? About a year or so ago, after watching a youtuber's video, I did a reset on my older Oasis when the battery was draining in a single day and it totally fixed the problem (apparently it was an update gone wrong). But it may fix your ghosting problem. It seems Amazon is throwing everything against the wall to try and fix issues and apparently making it worse for some.
Thanks for watching! Thanks for the tips. I agree Amazon programmers are working OVERtime!
No ghosting on my new Paperwhite
Thanks for watching. That's awesome. Mine was all good until the update rolled out. I hope it goes away soon.
They are supposed to come out with a software update
I know, unfortunately my problem didn’t start until the update happened. I’m staying hopeful. Thanks for watching.
oh no, can you return it?
I mean I can but that’s not me. I’ll keep it but I need them to get their loves together lol. Thanks for watching.
@@ravenclawreads3177🥲 maybe exchange for another then, it’s not fair that you have a faulty one
In terms of ghosting, it’s a fact of all color e-readers. It’s just how the Kaleido e-ink screens work. On some color e-readers you have options to adjust refresh rate to minimize the ghosting. Kindle doesn’t have that option.
Thanks for watching. I'm actually not seeing too much ghosting outside the norm on the Colorsoft but as an avid e-reader, there's no reason I should see the entire Kindle start up screen as a ghosted image. I hope it gets better....