eBay Algorithm Hack Take Back Your Sales On EBay!
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- เผยแพร่เมื่อ 6 มิ.ย. 2024
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I have sold on eBay for over 26 years now and I am still learning things. For instance, I used to load my pictures one at a time from my laptop into my eBay listing. I just learned a year ago that I can grab a line of pictures at a time, and usually I only need to grab photos from two lines, sometimes three if I am showing all 24 allowed photos. I used to just put my listings in drafts so I could go into my drafts and list my 6 items a day. Now I have learned to schedule my listings so that if I am on vacation, or really busy, I don't have to worry about making the time to go and list those 6 drafts. I am sure I will learn more next year. I am 71, going on 72 on a day that I show with Richard Nixon....darn...I was one day away from sharing my birthday with Elvis!!! The point I am trying to make is that If I can still learn, so can you!!!!!
"I love free shipping and free returns. I can just buy it, try it, and if I don't like it return it at no cost to me while the seller is out $15-$50 in shipping cost depending on the item. Even items they may have only profited $10 on!" - people who treat eBay sellers like Amazon
Check you listings. They might not be searchable if not promoted
i can honestly tell u i care about my customers first and foremost and the algorithm still hates me so much BUT my customers love love love me
Just sold a 1987 Guess Who board game sealed I got for 2$ just sold 90$ plus shipping 🎉
nice
I tried free shipping and returns several times over the past 2 years of active selling on eBay. I’ve personally have not found any meaningful impact on sales. I plan to just stick with returns buyer paying return ship.
I tried free shipping and will never do that again lol not worth it especially when there is a return
Could you do a detailed video on your thoughts concerning Promoted listings and algorithms? Two weeks ago I changed my promoted listings from 4% to 2% . Sales are the same (Record highs all year) and the only difference is more money in my pocket. I have a niche book store. I'm guessing that 50-60% of my books show up on the first page of a search. Right now there are three reasons I use promoted listings.
1. I'm guessing the algorithm looks for a promoted listing just like it looks for free shipping (I charge shipping so I can offer combined shipping deals)
2. To show my items below the competition's listings for people searching
3. For Google Searches. Thanks' Mark
Jake - I'm a newly-subscribed, instant fan! Love this video! Just like you stress focus on the customer / buyer, your teaching style demonstrates your outstanding talent of focusing on your viewers / listeners. Thx for this totally common-sense info, explained so well! :O)
I honestly only focus on my listings and my customers. The sales will come if you are listing quality products at a reasonable price along with a reasonable shipping price.
Great tips as usual Jake! Thanks. Can you share with us your inventory control system?
I've started charging between 4.99 to 8.99 per item for shipping on all my items. This hasn't affected the sales negatively.
Awesome advice I learn from you quite a bit,
thank you!
My friend you are doing a good job. I’ve owned and operated a landscape design/build company for 38 years. I’m now getting into reselling and learning much from your videos.
Another Great Video, Jake! I am not tech savvy & list many unique or unusual items so my listings take much longer than most. I can spend an hour listing 1 item, not all though, thankfully, take this long! Can you show us how you set up your draft bank? Are these items ones you can just list quickly? How complete are the listings in your draft bank? I don't really understand how much more time this would actually take. Please help! Thanks Again!!!
Quality info my friend. Well said. I think most people just focus on listing items instead of listing quality items to begin with.
I appreciate you Marcus. Thanks for reaching out
Great video…biggest take away is think like a buyer when listing items.
Excellent video. Focus on your customer and sales will follow
Absolutely!
Great video, Jake. Very informative. I'm gonna get good at this reselling thing eventually, lol. Thanks for the help!
Haha I appreciate you Shane. When are you flying out to Utah to golf with me?
@JrideFlips we may actually be coming out next year to visit my aunt, who moved out there a couple of years ago. I think she's around the Salt Lake City area.
I have found that finding a niche really helps! I am a Hot Wheels/Matchbox shop with a few odds and ends mixed in. As a customer, I go nuts for a great condition Hot Wheels car or Matchbox car. I always look at the feedback of the seller!
I see you have a bunch of refill bottles of Totally Awesome on your shelf. Do you sell it? Or are you finding it helpful to clean specific products?
When I buy on eBay, I don't good for free returns, best pictures. I only concerned on final price and delivery time. That's it I've been buying on eBay for 20 years and I've never looked about free returns. Cheers Graham
Thanks for your wonderful videos. So much help to a new seller like me
Jake, do you ever schedule listings?
Hey Jake, I purchased my first Toshiba VCR/DVD Combo Player. It was at Goodwill and I got it for 50%off, $12.49. It did turn on so now I must test it. Unfortunately it didn't have a remote with it but I'm going to try jumping in to this category. You inspired me! I hope this old lady can do it. Shipping is my concern. Love your videos.🙏😊
Shipping 29.95 and you should be covered unless of course it goes to AK, HI, or PR
If it's possible to test both sides I would highly recommend it. Or else you'll end up with a castle of vcrs like me 😆 I know some goodwills don't always have a vhs to test. So I started carrying one in my car with me lol maybe a little much....idk if anyone else does this
@@DrewM86 That’s a great idea, having a vhs tape with you for on-site testing. I’ll bet there could be a little kit of items like that for testing on the go. Hmm. Side business - “flipper kits!” 😁
Nah, I just test them at home before I list them and sometimes I dont' even do that. Just not worth the time.@@DrewM86
Serious as a heart attack. Been doing this for many moons!@@justfacts1308
Just curious. In a past video you said you didn’t do measurements but in this one you are measuring. Have you noticed a big difference if you don’t measure?
Can you speak to pro and cons of markdown sales? I tried sales from 15-40% off items multiple times. Seems like no matter how low the price buyers still want an fee more bucks off or send even lower offers. Yes, I get sales but feel by running the sale items are selling below market or for less then I would have sold without running the sale. I keep a small shop 100-150 so maybe it different for larger resellers.
When do you know when to take off a listing if you deem it a “not quality” item?
I would agree but the sellers are eBay customers as well! We pay as well as the buyers fees are not cheap! All the extra work we do to get 2 sales a day? All the listing and looking for the best item? I’ve sold more on Depop, Poshmark and FB in the last 3 days! 0 sales on eBay and I’m top rated PLUS! Help me understand?
Great, clear message!
Great advise
It actually depends on senario with the vcr shipping situation. Someone wld deff buy the 3 day shipping if it didnt have free returns over the 8 day with returns. Each case is different
are you rolling the shipping costs (shipping, packing mat'l, tape, etc) into the item cost or just eating it? just starting out and an enjoying the supplemental cash in these inflated times
I Personally add the price of shipping & "handling" Time, Gas, then materials. Bubble wrap, tape, Poly, box whatever it is. So if I'm selling a stereo receiver for instance, and the label costs me $28. I'm going to charge that plus $7-$10. Maybe more depending on the effort
When you offer a customer a choice of shipping, for example Priority or Ground Advantage, which shipping option shows up as his shipping cost in the initial search? The more expensive one? I wonder what the default is. I would like to offer both shipping options but I'm afraid that if my shipping looks expensive compared to competitors (making my item show up later in the search if they are searching by low to high cost), my item will be passed over...
I love this question. I have had so many American buyers (I'm from Canada) ask why my shipping is so high, because they only see my Global International shipping price for some reason. That one is for overseas. So why are they buyers not seeing both options?
Depends on the item, if its super rare i wld deff buy the no returns slower shipping...
Hey Jake! Thanks for the video! Hope all is well take care!
Thanks for reaching out! You too!
Great info. thanks
I also put the brand size chart too.
I’m relatively new and 100% agree with what you’re saying. Still trying to gain customers and slowly picking up better items. Do recommend getting rid of the low quality items I used to start? Will it hurt my status to remove them?
I cleared out bad inventory several times in my first 18 months. Totally fine and necessary
Everytime i think about clearing out old inventory. I start selling a few old items. I'll probably do it away in the new year. I only started in March.
I don't know dude... something about you wearing that color shirt screams Shaggy from Scooby-Doo...lol... great content man...
Thank you for all the informational content! As an eBay newbie I need it!! Quick question - how important is it to fill out the 'Condition Description' box? Obviously I click the appropriate box - pre-owned, NWT, etc. In the body of my description I always add the condition of the item. So is it necessary to add something separate in that condition description?
That option isn’t available on mobile where I have listed and sold 10k items so it doesn’t seem to be important
@@JrideFlips Perfect! I appreciate the guidance!
Thx for asking! I wondered the same thing! :O)
best advice is to have a compelling offer … in demand product, fair price, accurate photos
Thank you
I sell on ebay, and have become very leery of sellers. I don't look at free shipping or at returns. I look at who is selling in a 200 mile radius of my house. I live in Kentucky so, I'm looking to knock off all those Chinese sellers that have U.S. address. The 200 mile radius lets me know safer shipping, they may be a drop shipper from Walmart which I don't mind. I have most of the local sellers in my area saved, if I do run into a problem I take them off my saved seller list. I have free returns on my store but, not free shipping. It cost to much to get things to California and New York. Thanks for the video
Drop shipping from Walmart is a violation of ebay policy, though.
I could have sworn you said in an other video that you do not bother with shirt measurments.
When listing a car part should I put (2004-2007 ford explorer) or (04 05 06 07 ford explorer)? What's your opinion
Good question.
Some of these are easy. Others, not so much.
I find using all or most of the "full" years in the title work best for me.
I sacrifice other key words to get the years in the title. For some reason the 04 05 06 07 doesn't always work, but 2004 2005 2006 2007 always works.
What are the most important things a buyer will search for?
Year, brand or model and part.
Think like a buyer.
Search example; 2006 Ford Explorer mirror.
In this case model (Explorer) is actually more important than (Ford).
As a seller, we know it fits other years (2005) also.
By using the 2004-2007, you miss the 2005 & 2006 years. It will usually show up way down the list.
Using 2006, it shows up at or near the top depending on Promotion, price, account health, etc.
If you are not promoted in a crowded category, you are usually doomed to being down listed.
Use a device not logged into your account to test the effectiveness of your titles. Or have a friend do it for you.
Solid advice 👍
Thanks Steph!
Awesome info.
I trying to get to 1000 good list as fast as I can. So I’m listing 5 to 7 days a week. Also switching all listings to except return.im listing 7 to 10 items a day. Please advise. Thanks and keep up the great work. God Speed to All.
What's your opinion on if customer says item not received, when tracking says delivered? What do you do on those situations?
Upload the tracking and you’re completely protected under eBay’s seller protections
@JrideFlips ok that's what I did thank you 😊 love your videos!
I’m an eBay seller, and after several of the situations I experienced, I vowed to never offer returns…especially Free Returns. Way to many buyers out there willing to take advantage of us sellers. Most of us are not operating on a 80% profit margin, because many of us work full-time, and don’t have time to frequent garage sales, and estate sales, where items can be had for a fraction of their value. I’m probably lucky if I make 25% to 40% profit on many of my items. Most I may pay $20 for an item, and after all fees, make about $27. Now we have to pay another 20% of that profit for federal taxes, bringing the profit down to around $5.60. If I were to offer free returns on these items, then I would probably lose almost as much I had paid for the item.
Check your new listings searchable mate. I have experienced eBay suppressing my item so get no views and make me pay for promotions
What is your eBay store name-I just love your outlook on selling
Your fundamentals are why I follow you :) online sales must be easier and faster for buyers. Otherwise no amount of gaming will lead to success :)
Do you share the name of your eBay store?
Jackpot! Customer Service is King.
Been selling on Ebay for 20+ years of the old bay and have never offered free returns. Mostly I sell collectibles, and not something you could buy on Amazon. As a buyer, not in the US, so I know that free returns wouldn't work for me. Take a ton of photos showing the actual condition and returns will drop off greatly.
Just fyi double stick started in the mid 90’s so they can be vintage also
Hey! I've been trying to catch a live as I have a question I think you would be able to answer... how do you handle requests for activation codes for stock radios? I just listed my first one and I don't have a code to give out, and they say they can't install without it. Thx
with out the code You will need to sell those for parts. You can sometimes find the codes online or calling the dealership
Ok thanks! So do you list yours with the activation code? Or for parts?
When I called the dealership they said they would need the VIN of the vehicle it's going into and /or came from, and I couldn't really know that in advance. Same for the websites.
I guess I should list as parts then...
@@RacheyBoBachey did the dealership say they would give out a code if they had a vin number? Or would only give the code if they were installing a part themselves? If you don’t know, it’s all good, i of course could figure this out when/if ever needed. Just curious if you got any more details because it seems like a customer would be OK with buying the part used on eBay if all they have to do is call the dealership? Perhaps it’s some kind of way to prevent or track theft. But most likely it’s a way for Big Auto to prevent re-sells so they can make the $$
You’re an algorithm ❤
All solid advice 💯 in not sure why people spend more time trying to figure out everything but the customer
Thanks man. Love your channel!
Question: Why would my sales just turn off after have excellent sales for 3+ months haven't had a hit in over 30 days?
Are you drop shipping?
I'm sorry for the delay but no, I'm sell homemade holistic salves I have sold well over a hundred of one type along with mixed amounts of other blends I had a good base of return customers and comments like my mom or friend liked it so much they took it so I have to reorder this is why something is going terribly wrong! Now the competition is there but with good pricing great product and super fast shipping I was tearing it up. Since this has happened I have listed a silver coin (always a great seller) at market price and not a hit or question! I'm desperate here I wasn't making a ton of money but it was getting off to a great start. Now does there AI look at post on face book like political type? @@JrideFlips
Same here. I am looking for TH-cam video speaking on the recent decline but I’m not seeing a lot of discussion. People are mentioning it in the comment. Thank you for sharing.
People want deals
Very true!
You know, eBay in my opinion has never tried to get younger even though the generation of spenders is younger. They tend to stay safe with their ads targeting automotive. If you sell what eBay is promoting and paying for advertising, you'll find yourself finding faster sales and more profit. I've sold so many weather tech stuff for different vehicles. That's what I went searching for after seeing eBay ads on TV and gosh darn it, it sold so quick it was ridiculous. That and I've gotten zero returns because everyone has exact part numbers.
I agree with you. Now that eBay is really focusing on AI that may finally change. Keep following eBay’s path and your path on the platform will be bright. Sounds like you’ve got a good head on your shoulders!
Great info. Thank you as always, Josh! 😊
I grab as many legit vehicle parts as I can. Floor mats, factory stereos. Recently i picked up 4 brand new snowmobile head lamps that go for 140 each. Didn't even know what they were tbh but I knew there was $$$
You customers probably want the item for free too but they ain't getting that too just because eBay force you to or else
The term "quality item" is subjective and therefore can be misleading. One person's quality item may be an Aiwa receiver (cheaper, lower quality), while another person's quality item may be a Pioneer Elite receiver (more expensive, higher quality). It's all perspective. I've sold a lot of items in my 25 years that I thought nobody would really want, but I took a chance. It may sit longer or have a low-to-no sell-through rate, but the right buyer found it. In the end, that's what mattered! (On the flip-side, I've listed "hot" items with great sell-through rates and could never get them sold no matter what I did.) The point shouldn't be don't sell these things at all. The point should be don't flood your eBay store with those things and expect instant sales. Love your content, but sometimes I just disagree with some of it.
Do you think the AI descriptions increase sales or are they simply too wordy and not useful ?
For now it is to wordy and leads to more returns. In the near future I believe it will be a great function.
@@JrideFlips thanks
All business men know.......All business people including women know.
If you are all about what the customer wants why not free shipping thats the reason amazon is way more successful then ebay....
They are not your customers they are eBay customers and trying to predict what 100,000,000 monthly visitors are looking for is a fools errand
That’s like saying people who buy forever 21 in a mall, are the malls customers not forever 21
WOW your giving this platform too much credit mate. The amount of money we've all lost this year on Ebay is astounding. Now your kissing their behinds! Even by Q4, WHEN IT REALLY MATTERS, they dont have their Seeeat together and we will continue to loose more money because of the blunderous updates to the platform without real testing!!!!
The truth is that there are more eBay TH-camrs than buyers
Lol There are probably 200 eBay TH-camrs and 132 million eBay buyers
This is great advice, but you could deliver it in a less condescending manner for my viewer experience.
Sometimes your just talking common sense 😂 But there are some that just don't get it😮 lol
.
Serving the algorithm IS serving the customer. This video is redundant
For the record, I have been on ebay platform for 8 years as a full time. Your argument makes NO SENSE at all. What you are talking about is basic 101. In the end, it doesn't matter if you have the best price, best pictures, etc... b/c your item is not shown to buyers. I know this is a FACT b/c I called ebay few months ago and I was luckily enough to transfer over to sales dep rep and he said that my items was not being shown in the back end even though it appeared to be active on seller end. Look at your advertising dashboard, the promoted outpace organic 20 to 1 or more, ebay is suppressing organic view, this is a FACT. Organic should NOT be flatline, there should be peaks and valley. To combat the suppression, you have to NOT end/relist but do sell similar relist
It makes no sense to have the best items and customer service?
@@JrideFlips Yes it makes no sense when the item is not been shown to the buyer so it doesn't matter if you have the best listing on ebay