Seeing as this is pinned Remember to invest your money, don't gamble it away guys. Your future self will be happier when you can actually retire rather than being in your 60's still praying for that "big payout" gambling your life away.
Sue the police officer who refused to enforce common law.. There is clear evidence of a loss and a refusal to pay what is owed and the copper didn't act on the victims behalf as he took an oath to do!! Surely you have this officers I.D? Sue him and all those who went along with it. Let me know how you get on with that, the law is 100% on your side. You cannot lose. OF course you could just be an agent pushing an agenda and working with the police and William Hill. In which case you will not do as I have advised and will completely ignore my comment and later delete or ghost/hide it.
He has shown us a lesson in how to deal correctly with problems. Stay calm and collected and don't raise your voice or be rude or abusive The police couldn't arrest him, as they are looking for breach of the peace. William Hill abused the police here and most probably didn't count for this guy's impeccable behaviour. Well done to him. He should be compensated and an apology given to him too.
It won't touch them. Many people who use William Hill are addicts- unfortunately addiction rarely affords you the power of discernment over who you get your 'hit' off.
They have no issues accepting your money for years but as soon as you win any sort of money they want all sorts of personal data to find any excuse not to pay…it’s disgusting
Betting is a mugs game full stop. You get what you deserve dealing with people like this. It's like taking heroin and complaining because it made you ill.🙄
Mate it’s bad isn’t it , I’ve won so much and havnt been able to withdraw, so I sent all my statements in and my personal details to prove addresses and they rejected them 3 times , it’s clear they can’t afford to pay off the winnings , they need to be sued billions not just 19 mill , they need to be closed
All bookies employ the same scummy tactics, they’ll find anyway not to pay you out, better to use the exchanges you get paid instantly and the odds are better
Imagine him losing going back into the shop, saying he couldn't afford the bet and asking for his money back. Wouldn't happen. Just how do they keep getting away treating people like this ?
It's a company and politicians in pretty much all governments refuse to create laws to hold companies accountable because they also use companies to protect themselves while conducting shady dealings. Even worse, the police will always side with companies and prevent anyone from demanding justice or even warn others through peaceful protest or demonstration that a company is acting criminally. Most regulations that apply to companies, if you read them carefully, actually don't impose any type of penalty or sanction for breaking said regulations.
or going in and making a bet on credit, then he lost, but he needs william hill to send him some documentation before he will give them the money he owes.
As a young teenager, listening to those who were a few years older than me discussing their experiences in betting shops I decided never to enter one and now fifty years later I still have not entered one and I am thoroughly satisfied that I made the right decision.
And? I bet on course and love NH racing. I met many a drinker i hate the stuff ive dealt with the aftermath of drunk drivers.I dont go round patronising others try it yourself!
They're probably protecting their own jobs in all honesty. You should very much blame it on the people at the top. Gambling is never the way to go so you should honestly blame yourself for ever doing it. You are never getting out more than you're putting in unless you're like the 0.001% of people that got extremely lucky before cashing out and never playing again.
They all fiddle, I only play ITV7, £2.00 stake, have done for years, once had six winners and last horse placed, the staff tried to nick my slip but I had photo copies, when police turned up they suddenly found my slip. They said it had fallen down a gap in the counter.
about 20 some odd years ago a guy i knew did a bet on what he thought was a £5 straight placepot but in william hill there were 3 options placepot jackpot or both....he had marked the jackpot instead of the placepot.....after the first race he realized his mistake and to be fair the manager phoned the office and explained but they said the first race had gone so he was on the jackpot.....and all 6 won and the difference between the placepot and jackpot was stark.....think the placepot paid about 20 or 30 quid. for a £1...... the jackpot for a £5 i cant remember but it was alot more......i think it was 6 grand for his £5.......when he went to collect they wanted to pay him for the placepot.......he did get his money but it was about 6 months later.....sad part of the story i hadn't seen him for years and a mutual friend told me only last week he had passed away from cancer about 2 years ago
The only winners in gambling are the ones taking your money. That goes for bookies Casinos lottery ect.. These organizations are huge money makers. I guess the only one that has some ethics is the National lottery as they give millions though charity funding, But Camelot still make billions profit.
They were called incorrectly to a public order offence which they are legally obliged to attend. The issue is William Hill not the Police do not conflate issues that simply don't exist. It's not unheard of for punters to get aggressive in betting shops towards staff.
Same is over eviction of rent, if the tenant owes money they help the landlord break into the property. Some of the younger ones don't even know the law. Just get sent out and assume the business knows the law.
12 k is a nice little earner but it’s peanuts in the industry. The framework of what’s on offer in play is intended to take your dough. Same trash teams doing same things never usally score
@@chrispiercy5205you arn't the best kind of person if you choose to work in a bookies. But actively trying to scam people for no profit to yourself, fuck me.
I remember a William hill betting shop in Essex I used to go in. Banned a guy for life when he won £48,000. Before you say wow that’s a lot. He had lost over £200,000 the year before. Disgraceful
What? How incompetent can you get. Real casinos will give you free gifts if you win that much, because they know that is the best way to get it all back.
William Hill will gladly take your money along with every other betting shop but when it comes to paying out, it’s like any other insurance company they don’t want to payout. I’m not a better impression myself, but I do feel that the betting shops should pay out with question if you have the winning ticket. Have a good day..
Of course because they don't want winners, they want consistent losers - as this is their main stream of profit, even if you've paid them more than you've won, they analyse all customers trends and measure them statistically algorithmically.
In the UK police will always attende buisnessses first before the general public , that's the problem the police come in and make the situation worst. Then start arresting.
No, laws against Police abusing their power, which is the real issue and is the next big thing. William Hill are clean compared to Police,look how they say arrested, thoroughly reliant on Police to save their business. A day will come when they will hide in fear from a lawless dangerous society as shatter and lose all trust,faith and hope in government.
They will have the PA's disconnected. If you misuse it, you get cut off. (I used to work in a business that had them. Deliberate misuse = cut off, accidently use you generally get 1-2 mistakes in a 2 year period before you get cut off)
next time those shop staff need Police response to a panic button, I can see the Police taking it easy on their way there. They will be thinking "Oh Johnny must have won a bet again, it's not urgent"......
I used to be an employee at William Hill, they should have arranged the money to be safely transfered to one shop & contacted the man by phone to inform them his winnings are ready to collect. Wtf were these cashiers doing?!
Yeh, they handled this poorly. Also as my time as a CEM we would arrange a pick up with the customer from the bank. Any details were for monitoring purposes (shady in itself) but the customer was not obliged to give them. However, refusal to leave a store will result in police being called regardless of the reasons.
Never gambled but this is what I was thinking - the original shop should have phoned Head Office to arrange the cash to be in place , rather than emptying their float to partially pay the punter.
Its flagged for anti money laundering. They paid the first amount out fine because it was below the limit. The second payouts take him above the limit, so they can't pay it out until they get his details. I never worked in better, but I did work in a business that dealt with taking and giving out cash to customers alot, often alot of it, and I know all too well the shenanigans thats occur due to AML.
The whole thing is corrupt. These companies pray on the weak and vulnerable. Most punters never turn a profit and many are addicts. Some will be made destitute. Meanwhile, bosses and shareholders of gambling companies rake in huge revenues. The house always wins.
I worked behind the counter in one, we could be sacked for turning down a bet. We had a gambling addict played the slots, 2 weeks before Xmas he blew £9 grand in one weekend on them, it was horrible watching him suffer, tried to talk him out of it but he thought he had a system, he didn't of course. He maxed out a load of credit cards, finally found one with £70 left on it, asked me to put it on the slots I said no I can't take your last £70 off you I can't live with myself if I do. Could have been sacked for that, didn't care I'm not a monster. Left shortly after It was a rotten job, soul destroying.
I was waiting for my wife to finish work and I was 20 minutes early. There was a betting shop close by so I decided to go there to kill time. I am not a gambler and have rarely been in a bookies so I didnt really know what to do. The staff were really helpful and showed me how to place a bet. I picked a horse with a nice name and put £50 on it to win. The bookie explained that the horse was 50/1 and I stood no chance so I asked what he would back and quite rightly he refused to give me a tip so I backed it anyway. It won by a mile. They told me they didnt have enough cash to pay me and said I had to call back the next day, which sounded plausible so I went back the following day. Thats when the questions began. It was obvious they thought I had somehow cheated and even told me they had checked with other bookmakers to see if they knew me, presumably they had shown them cctv with me in the shop. One of them blatantly called me a cheat and the cash was handed over very reluctantly. One positive thing, it put me off bookies for life. I spent the £2.5k on a holiday.
I have never cared for gambling or sports betting, but I have theoretically won quite a few sports bets by : A : not following the sport and only following the hype. B : picking the side I feel is being propped up as the most likely winner to lose ! I just always had the notion that sports betting is worse then a scam and is an outright rigged racket that sports organizations strictly follow to make more money for certain people and the company themselves ! Oh I should probably add : C : only bet on the big grand finale games like the Super Bowl, championship belt, etc ! I probably could have been quite rich if I wanted to bet, but even though I theoretically could have won money on those events, I still don’t trust the system ! It is probably being rigged by a.I and statistical data for years now so it’s a dangerous game to play !
You're lucky they paid you. I personally know people like you who have been accused of being in betting syndicates and had their bets frozen, 50/1s aren't supposed to come in 😂
The way WH see things: Anybody who _dares_ do something as _obscene_ as trying to collect legitimate winnings from a bet is a *criminal.* Why? Because a legitimate £1,000 prize paid to an honest and legitimate winner is £1,000 less they can throw at their shareholders...And with the way this country is headed, that near enough constitutes an actionable *offence* ... 😣
The irony to your post is they're the robbers. Absolutely disgraceful of them, I just hope all gambler's out there see this and boycott the fooking thieves .
To be fair, any money won at gambling didn't come from the company, it came from customers who are stupid enough to gamble. It's rather unethical to take stupid people's money, isn't it?
The gambling industry is an absolute blight on society. There are blatant issues with them profiteering on people with gambling addictions and their lack of willingness to pay out is also disgusting.
This is why I told my friend to stop betting - because he will NEVER WIN. All the big betting wins, including lottery, that are announced in TV and Radio news programs are a scam - it is all a lie. This was a mere £12,500 and they didn't want to pay?
The gambling industry does pay out. Watch this video fully, but the government has stuck its nose into gaming in GB. They are asking for figures for large gamblers. I wouldn't gamble at William Hills if this is how they treat their customers.
William Hill should pay compensation to their victim for stress and defamation of character. They should not take bets that they can’t cover if they win.
Another trick they were doing was take bets online from under 18s, but when the bets win, they ask for age verification. They must have made millions doing that.
I have no idea why that is legal for them to do it. I had the same after winning some money, sent proof and had to chase multiple times before they paid out. I asked them why I wasn't age verified when I deposited and they said it was to provide a smoother experience.
You're talking out of your arse. If anyone is able to get past the age verification checks and gamble, once it's found they are underage, all bets are voided regardless of the outcome, and the stakes refunded, it's near impossible to open an online account with a uk license bookies underage unless you lie on registration eg. Use older family members information
Not really. That is most likely covered in the small print. In my country you arent alowed to bet at all unless you are of legal age. And they do warn you that you must show verification if you win over "X" amount of money. So those online was betting illegally, and its there own fault. They should ahve read the rules, instead of just clicking "okay" like most do. It is litterly one of the very first thing you agree too when online betting lol.
They can’t do that because then they wouldn’t be able to launder all the local drug dealers and pimps money and would have to shut down, a lot like cash converters would have to close if it stopped taking stolen goods.
I would like to say I am shocked that a company like Wilham hill acted in such an unethical matter without any scruples but I would be a bare-faced liar if I did.
@@Silenciobob - I don't gamble very often but won nearly £800 9 years back at Genting Casino. Gave £50 tip in total to 2 blackjack dealers. I'll give tips to dealers in casinos if I have a rapport with them but I'm not giving a tip to someone who does nothing apart from take my money.
Not the same I know, a few years ago my wife won a good amount on Sun Bingo. It was held in her account for days before she could withdraw it in her bank. After it was transferred in to her bank, Sun terminated her account. It was like they wanted her to gamble it.
I was a deputy manager at William Hill and I could tell you some stories that would make your toes curl, some of the underhand things I saw, the way they don't care about customers and would even accuse their own staff of stealing, they will try anything to make sure they don't have to pay a large bet out, yet they will let people use their whole wages to play the machines and lose the lot. The way they use regulars details is underhand too, so many things are wrong with that company.
Can people claim for this kind of thing? you're there to back them up or does your ex company stop you from doing so? For instance, can they sue you if you actually called them out on these horrible practices, if you were to correct these errors and be on the side of the customer to ''clarify'' there owed money?
There is a way, Don't frikken gamble! These bastards only know money, and they can shut any one up if they can get away with it and they do. If he didn't call the MP and the news, no way they'd pay him.. Man the frikken govenment does that. They over charge you on a gas bill then they say oh it's okay, we will just use it on your next bill.. like wTF I want my bloody money... so yeah, don't gamble.
But not before they done their KYC checks, it's a regulatory requirement. Basically it's the law for them to ask for financial details of every player. The way the guy presenting this video is misleading
@@prinsreintjethey will take your money without any check ups but they NEED your information when it's time to pay up? It seems that you really like to make excuses for your overlords
@@prinsreintje I am a forex and stock trader and I can promise you long before I deposit money I have to show KYC documents first. Without it you can't even open a live account with real money. You make zero sense trying to protect the greedy scammers.
I would be severely tempted to take far more 'direct' action ! Such serious criminal behaviour from a supposedly legit organisation deserves a serious response ! .... Nothing but a bunch of scammers....
charging them would mean less donations for the tories and labour. never gonna happen over a few grand. it would need to be like 1 of those american class action lawsuits (not sure what they call it here) where there are hundreds of victims.
The gambling commission are supposed to regulate the industry. Occasionally they hand out a few millions of pounds fines to these companies that earn billions. Absolutely useless. No doubt these shoddy companies laugh at the fines they know they will receive. It's a disgrace.
The courts are on their side. Sad reality of the uk these days if you're rich or a tory/windsor you can literally do anything you want and the police will protect you.
I worked in a competitor of hills for a couple of years. While there were annoying checks they like to do and even some situations where the company clearly were trying to wriggle out of paying out, we in-shop employees, and certainly I, were actually more inclined and preferred to get all payouts, particularly large ones, paid out in a swift, professional manner. We didn’t care too much about the sporadic dodgy and dishonest requests from above. It made our lives easier as people dealing with customers face to face to get it over and done with and off our to do list.
They are clearly running a racket. The same as insurance companies. None of them want to pay out it’s disgusting. We should stop using business that don’t operate fairly and are running scams
Of course they're running a racket - ALL bookies have been doing this for thousands of years. In all that time we have learned SFA - governments STILL ENCOURAGE these rackets !!!
@@ciaranbyrne62life, health, motor, liability... When you claim the first thing they look for is a reason not to pay. This is an industry standard. I am former claims handler here.
This is disgusting!!……William hill had no hesitation taking this guys money, he beat the odds, but were reluctant to pay out!!…I’m not a ‘gambler’ but this episode doesn’t persuade me to ever have a go!…Particularly with William hill!
Absolutely fncking disgusting. What also comes to light and is equally fncking disgusting is that the police responded to this call but they don't respond to calls of burglary in progress and other calls where public safety is at risk. A touch suspicious
Police like to poke their nose in other people's business,kind of branching out to get some extracurricular,then get a confused look on their face,as they hide their shame and ignorance. Total scam operation 👌,Police, we don't need them, corrupt to the core.
It's because of these calls that there aren't enough resources to stop the crimes you suggested. Cops don't discriminate on calls, if somebody wastes 2 cops time on something completely irrelevant, then those 2 cops cannot answer any other calls. You can imagine how many calls a day cops are being wasted on, this is probably standard practice for these glorified bookies..
He was in the store for a long time before the police turned up. Let's not pretend they went screaming in with blue lights! Businesses calling trespassers is common. It is not the business of the police to referee contract law or private agreements, their job is simple: prevent a trespass if a representative of the land owner has told someone to leave. And that's what they did. Even the narrator says the police officer phoning the area manager was a "waste of public money" - he's right, they should turn up, ask or otherwise remove the trespasser, prevent a breach of the peace and be on their way. They are not mediators in the civil dispute, merely peace officers when it comes to trespassing. That in no way invalidates our man being in the right, it's simply impartial policing.
They were never created to protect civilians. They were created to protect the big guy and give you an illusion that they are protecting you. We, civilians, literally paying for their policing security. It’s done in a very clever way if you think about it. It’s like a sales man come knocking to your door to sell you a knife and then convincing you to get insurance for it too.
I worked at William Hills and quit November last year, they was so backwards. Would make us walk sometimes upto half an hour away to a post office with lots of cash so they make money on the interest, which then leads to situations like this, having no money in shop to pay big payouts. Constantly pushing SGI's, making staff go out into the shop floor whilst lone working to make sure the angry man is fine with his gambling habit. Constantly ignoring the losing percentage of customers and absolutely hounded us for personal data on punters who would win. Honestly it felt horrible working there and I'm glad I'm out, especially when you see videos like this. 888 Casino take over was the worst the thing to happen to that company.
Walk to post office? Thats a security risk that. They dont have the man in the armored truck with the handcuffs on a briefcase to collect the money? I would have reported them on the spot if they did that.
I'm sorry I got to laugh at part of your comment, one of the complaints your making about WH is that they made you conduct an SGI's while one of the complaints in the video is that WH was not interested in doing an SGI with this customer.
I'm utterly disgusted any civilised country allows this level of gambling to operate. Then again, if governments stopped all gambling and smoking, imagine the tax increases they'd be asking of the population to make up for that lost revenue !!!
Are you kidding. You think any bookies would pay for security firms to collect cash. We had to bank daily in my shop, my post office was directly across the street. Not Hills though but same set up
So the real corruption is within William Hill , not the customers. Placing bets (no checks) Paying out (checks needed) says everything - just a disgusting practice along with the people that run it.
its not corruption its complacency, betting shop staff dont care they just want to get paid and go home like anyone else, its not some grand conspiracy, the slips are Self service slips which means he likely had no interaction with shop staff prior to placing his bets or if he did they dropped the ball by not conducting a safer gambling interaction with him, but 9/10 times customers refuse to hold these interactions with staff when they try to so people stop giving a shit. its sad but its not at all how this video makes it out to look as if its some grand conspiracy to defraud someone. the shops keep less than 15k in cash and people dont realise that.
Thanks for raising awareness. Shocking that they can treat customers like this and not act within regulation from the start and happy to pocket the bet as a loss.
If this isn't the rich getting richer, using the power of the state as a tool, then I don't know what is. I give respect to the guy who behaved impeccably, from the presented information. Power to him and you!
Our glorious tory government gave them these 'powers'. These bookies are only doing what you would 100% EXPECT them to do. If you want to blame someone, blame the government.
@@ChrisM541they are twisting what the govt brought in. The govt legistration was to get affordability checks BEFORE bets are placed No bookie anywhere online does this. None!!! You can lose 100 bets totalling 10 grand and it won't matter You will never be asked until you win and you want your money Then they come out with affordability BS to try and get out of paying the winnings Whole industry is parasite scum 🤮
@@ChrisM541 Which powers you are talking about?As none were given, the grey area is so huge that they can avuse the situation that I can agree as nothing is really regulated by I'm curious which powers they actually received in your mind by the law?
it's a fair requirement if that's truly required for KYC reasons. What's not fair is taking the money at bet time without doing any KYC checks, if the max payout of the bet is within a range that would require KYC to withdraw it
This happened to me at an online casino this month. Took the casino 27 days of constant fighting and back and forth / "verifications" to pay me my money. I ended up having to report them to the people who are in charge of Pennsylvania online gambling and in the end I still had to strong arm them and refuse to send any more documents or leave the customer service chat until my money was paid to the card I deposited with. How much money did they owe me you ask?... a whopping $200, $100 of which was my own deposit.
I had same issue, they made it almost impossible for me to get the money. They froze my account to start with for money laundering. Then I needed to send documents, but those documents were apparently not good enough. I took me a month to get my 2 grand.
I work in a betting shop (use to be William hill but was the worst place to work) I feel for this guy completely, the staff member should have called around local shops to see if any other shop has enough money, if they do we could either ask the customer to go there and make sure the money would be ready for him or a staff member could travel to other shops and collect the money for the customer, the shop worker was completely in the wrong and handled this so badly 🤦🏻♀️
I know a lad who lost 17k on roulette 6 weeks lost lot)...he got barred after losing All his 17k... reason for barring him "loses to much"( lump sum from will he received)... strange how he lost the lot B4 getting barred....bunch of oligarchs sick bas##rds...coral shop not wh...but sick nevertheless!!💰💰
@@JimBob-vg2og Yeah and lets just ban all dangerous activities like mountain climbing and boxing.. lets ban alcohol, caffeine and any other legal drug.. lets ban sports as you could get injured.. and lets ban all junk food as people will become fat
Unfortunately, these bookies have done nothing wrong - out government ALLOWS them to behave in this way. If you want to avoid this scenario, DON'T place £2500 bets, ffs lol.
Yes. If you want all your winnings, do it online. The shops are not banks, and don't carry huge amounts of cash to payout despite what people imagine. I've seen an armed robber enter one and they have little security. (He got away with money). They work on a cash basis assuming 99% of people will lose, and they usually only factor in paying out 1k max per person a day.
"The moral of this story is bookies are not your mates and only want your cash and hate paying out" --> What's sad and damning on today's population is that you need to repeat the obvious...ad infinitum.
A lot of commenters are missing the point about not wanting to be paid out on a card. Bookies want to identify big winners so they can ban them. They've always done this in one way or another. Just like casinos have.
Correct. A friend of mine usually does small bets but won a few in a row. Account suspended. The amount of paperwork was horrendous. Best not gamble i would say. They only want addicts who loose their shirt. They have the nerve to always say gamble responsibly. Of course not that is bad for business.
It's better for the gambling community to test their resolve and start litigation for discrimination, once they've been to court a few times, trust me, the protocols will change. We are a large community after all.
No, we don't at all. Don't understand where you got that idea from. We suggest back on the card due to the risk of walking out of the shop with £10-15k and someone seeing the amount of cash and getting robbed, also the risk of spending all that money again, whereas when it's in your bank, you can't spend it straight away. Just because you win massive doesn't mean we want to ban you🤣
Hats off to this guy for remaining civil and reasonable throughout, unlike William Hill staff. Sadly, in the end they were able to force him to give all the documentation they never required when he was placing his bets. A law need to be passed forcing all these companies to display their procedures on the wall for customers to peruse at their leisure. It's such a simple thing and would avoid the kind of malpractice you see here
A law stating "You may only demand the informations for cashing out winnings that are required to participate in the bets/gambles" would be a godsend for this
"you going to speak to me like an adult and give us your details?" - police officer "you going to try to belittle me because i know my rights and i dont support you trying to protect a company's financial interests?" - the public that pays their wages
Used to work for William Hill 10+ years ago. Used to love being in a shop when someone would win big, usually meant a nice tip. Industry is a sewer. Never looked back after leaving. But not suprised this shit happens as just like retail there are people working who's egos act like it's their own money. If the shop didn't have the money onsite, it was protocol to arrange a bank withdrawal and the customer and manager would go to the bank within 2 hours.
you used to work in bookies, and you think there is nothing highly unusual about some kid placing £2k cash on 3 obscure tennis matches , involving players no one has ever heard of? and not one, but all.bets win? like really?.Most people can barely put food on the table, but this kid has £2k cash to risk on totally obscure tennis matches. tennis match fixing is rife, im amazed that fact passed you by. If anyone shouod know it, it's you
Thanks for highlighting this. Paddy Power bans winners on their online gambling site. I was in the Coral in London's Chinatown and all the machines suddenly went on block. Facial recognition for a guy who had walked in. Again a winner. He asked the worker to explain why. She wouldn't.
Next see the Bet365 Punter Jailed After Winning £236,000 - th-cam.com/video/LaaZSWvs4v0/w-d-xo.html
You can in fact show faces
Seeing as this is pinned
Remember to invest your money, don't gamble it away guys. Your future self will be happier when you can actually retire rather than being in your 60's still praying for that "big payout" gambling your life away.
@@garygood6804most of the time it's fine, sometimes months down the line the video is removed because of privacy complaints.
Sue the police officer who refused to enforce common law.. There is clear evidence of a loss and a refusal to pay what is owed and the copper didn't act on the victims behalf as he took an oath to do!! Surely you have this officers I.D? Sue him and all those who went along with it.
Let me know how you get on with that, the law is 100% on your side. You cannot lose.
OF course you could just be an agent pushing an agenda and working with the police and William Hill. In which case you will not do as I have advised and will completely ignore my comment and later delete or ghost/hide it.
Yeh bookies wouldn't let him leave.
The simple solution to all of this is to completely boycott William Hill .
💯
yeah right lmao imagine trying to get the british to give up anything they like.
simplest solution is to not gamble at all
or to force them to pay interest on the remaining amount owed but unpaid
just emptied and removed my account
William Hill store manager should have been arrested and prosecuted for calling the police and wasting their time for nefarious purposes twice.
This guy is pure class. He did everything right and William Hill will only have lost more money in the long run. Fair play
He has shown us a lesson in how to deal correctly with problems. Stay calm and collected and don't raise your voice or be rude or abusive
The police couldn't arrest him, as they are looking for breach of the peace.
William Hill abused the police here and most probably didn't count for this guy's impeccable behaviour.
Well done to him.
He should be compensated and an apology given to him too.
Why doesn't he have a UK bank account??
Not fair play... they still have his personal data and could tell X, Y and Z of their 3rd party friends to fuck him over for anything in the future.
I can guarantee you they haven't
"Exactly it's a civil matter, I don't know why they've called the police" 😂 Police exist to enforce laws on citizens not corporations/organisations
Have just deleted their app will never ever place a bet with them again…what an eye opener…big thank you for the video
For the sake of £12.5k, they’ve had bad press in the tabloids & 191k people have seen this video so far. Well Done
It won't touch them. Many people who use William Hill are addicts- unfortunately addiction rarely affords you the power of discernment over who you get your 'hit' off.
Share it with everyone you know
it seems like these greedy cunts just cant see past the moment.
That's multiplied by more than 4 already.
827k !
They have no issues accepting your money for years but as soon as you win any sort of money they want all sorts of personal data to find any excuse not to pay…it’s disgusting
Betting is a mugs game full stop. You get what you deserve dealing with people like this.
It's like taking heroin and complaining because it made you ill.🙄
Kinda like making insurance claims
I had it once and a few people I've spoken to since
Same here with Bet365..
Mate it’s bad isn’t it , I’ve won so much and havnt been able to withdraw, so I sent all my statements in and my personal details to prove addresses and they rejected them 3 times , it’s clear they can’t afford to pay off the winnings , they need to be sued billions not just 19 mill , they need to be closed
I'm so confused. How does William Hill still have a licence to operate?
Because gambling isn't regulated enough. They are legal crooks.
u.k one of the most corrupt nations in the world.
Business and government collusion = fascism
The boss is probably connected to a politician
The usual trick is to make a political donation.
THANK GOD HE GOT PAID! Avoid this Business!!!! Shame on them for calling the cops on this man!
So the moral of the story is William Hill is not worthy of anyones money.
People who go there I have no sympathy for them anyway.. Too many people turn crooked after getting into gambling..
Bingo!
@@iagree7388You sound like a tosser.
All bookies employ the same scummy tactics, they’ll find anyway not to pay you out, better to use the exchanges you get paid instantly and the odds are better
YES
Imagine him losing going back into the shop, saying he couldn't afford the bet and asking for his money back. Wouldn't happen. Just how do they keep getting away treating people like this ?
Ive seen it happen once tbf
They lobby "bribe" the government.
It's a company and politicians in pretty much all governments refuse to create laws to hold companies accountable because they also use companies to protect themselves while conducting shady dealings. Even worse, the police will always side with companies and prevent anyone from demanding justice or even warn others through peaceful protest or demonstration that a company is acting criminally. Most regulations that apply to companies, if you read them carefully, actually don't impose any type of penalty or sanction for breaking said regulations.
or going in and making a bet on credit, then he lost, but he needs william hill to send him some documentation before he will give them the money he owes.
Cause they havnt been shot yet...violence isn't always the first option, but it's the last, and this guy's running out of options.
Time to boycott William Hill, I have never seen such despicable behaviour, they should be ashamed.
NEVER PLACED A BET IN MY LIFE IT'S A WASTE OF TIME AND MONEY MAKING SCUM RICH !
Yea don't gamble. It's almost as corrupt as our democracy.
I will never use William Hill again and inform others of their behaviour
Bet you don't
As a young teenager, listening to those who were a few years older than me discussing their experiences in betting shops I decided never to enter one and now fifty years later I still have not entered one and I am thoroughly satisfied that I made the right decision.
Me too. Deplorable places. I learnt not to bet from my evil stepfather. He'd drag me into these places and lose, and the days were miserable.
Your crazy walk in and put max bet on zero u numpty
Yes they are demonic
only mall arcades for me
And? I bet on course and love NH racing. I met many a drinker i hate the stuff ive dealt with the aftermath of drunk drivers.I dont go round patronising others try it yourself!
Absolute scum William Hill. People should avoid their shops like the plague. All the ones near me have closed down anyway.
Scum is the word
Really? A bookies closed down?
Shows how bad the economy is if bookies are closing down.
My dad knows the owner. He has no friends and is a sad old man. He made his bed a long time ago
One near me closed down.
It was next door to the pub. The pub was losing trade which affected the bookies.
I will never use William Hill again. I'd normally blame this on the people at the top, but those staff in the shops were scumbags as well.
They're probably protecting their own jobs in all honesty. You should very much blame it on the people at the top.
Gambling is never the way to go so you should honestly blame yourself for ever doing it.
You are never getting out more than you're putting in unless you're like the 0.001% of people that got extremely lucky before cashing out and never playing again.
They all fiddle, I only play ITV7, £2.00 stake, have done for years, once had six winners and last horse placed, the staff tried to nick my slip but I had photo copies, when police turned up they suddenly found my slip. They said it had fallen down a gap in the counter.
about 20 some odd years ago a guy i knew did a bet on what he thought was a £5 straight placepot but in william hill there were 3 options placepot jackpot or both....he had marked the jackpot instead of the placepot.....after the first race he realized his mistake and to be fair the manager phoned the office and explained but they said the first race had gone so he was on the jackpot.....and all 6 won and the difference between the placepot and jackpot was stark.....think the placepot paid about 20 or 30 quid. for a £1...... the jackpot for a £5 i cant remember but it was alot more......i think it was 6 grand for his £5.......when he went to collect they wanted to pay him for the placepot.......he did get his money but it was about 6 months later.....sad part of the story i hadn't seen him for years and a mutual friend told me only last week he had passed away from cancer about 2 years ago
If you win more than you lose then you probably should use them 😂
The only winners in gambling are the ones taking your money.
That goes for bookies Casinos lottery ect.. These organizations are huge money makers. I guess the only one that has some ethics is the National lottery as they give millions though charity funding, But Camelot still make billions profit.
They won't turn up if your house gets robbed but they'll rush down to the bookies to protect their profits 😂
Good point!
👍
They were called incorrectly to a public order offence which they are legally obliged to attend. The issue is William Hill not the Police do not conflate issues that simply don't exist. It's not unheard of for punters to get aggressive in betting shops towards staff.
@@duncbeeSurely the problem is with the law that prioritises betting disputes over home invasions.
Same is over eviction of rent, if the tenant owes money they help the landlord break into the property. Some of the younger ones don't even know the law. Just get sent out and assume the business knows the law.
Love it!
What a disgusting way to treat a patron. This guy should get compensation for being treated this way. I think double his winnings would be fair.
+ 100,000 in lawyers fees.
I think he was the manager so his end of year bonus would be less
Fairness is last thing in this game, charlie rapid. Wise up , man.
I have no idea why this guy allowed himself to be fobbed off by the shop, should have sought legal advice immediately
They do not expect punters to win
£12k is absolute bum-change for William Hill too! Absolutely embarrassing for them, this behaviour.
12 k is a nice little earner but it’s peanuts in the industry. The framework of what’s on offer in play is intended to take your dough. Same trash teams doing same things never usally score
these staff members on minimum wage are only protecting the 400 million bonus there boss pays themselves every year🤯🤯
I mean this guy will probably end up getting so much more than the 12.5k after a nice lawsuit.
@@chrispiercy5205you arn't the best kind of person if you choose to work in a bookies. But actively trying to scam people for no profit to yourself, fuck me.
@@chrispiercy5205 When the staff members scanned the ticket it would have had a block on it so they couldn't pay out.
I remember a William hill betting shop in Essex I used to go in. Banned a guy for life when he won £48,000. Before you say wow that’s a lot. He had lost over £200,000 the year before. Disgraceful
What? How incompetent can you get. Real casinos will give you free gifts if you win that much, because they know that is the best way to get it all back.
William Hill will gladly take your money along with every other betting shop but when it comes to paying out, it’s like any other insurance company they don’t want to payout. I’m not a better impression myself, but I do feel that the betting shops should pay out with question if you have the winning ticket. Have a good day..
What?@@grahamball364
Please tell me he got his money even though banned?
Of course because they don't want winners, they want consistent losers - as this is their main stream of profit, even if you've paid them more than you've won, they analyse all customers trends and measure them statistically algorithmically.
Thanks. I will now never go to a William Hill shop.
Seconds to take his money. 1 month for the pay out. Makes my blood boil.
Aren’t there laws in the UK against misusing emergency services?
Yes.
"Wasting police time" is indeed an offence.
I'm certain your question pertains to our Fire Fighting services only. I maybe wrong though.
In the UK police will always attende buisnessses first before the general public , that's the problem the police come in and make the situation worst. Then start arresting.
No, laws against Police abusing their power, which is the real issue and is the next big thing.
William Hill are clean compared to Police,look how they say arrested, thoroughly reliant on Police to save their business.
A day will come when they will hide in fear from a lawless dangerous society as shatter and lose all trust,faith and hope in government.
Should be charged with wasting police time pressing that panic button absolute crooks
If it were a fire alarm, they would be paying out 2grand for the call out.
They will have the PA's disconnected. If you misuse it, you get cut off. (I used to work in a business that had them. Deliberate misuse = cut off, accidently use you generally get 1-2 mistakes in a 2 year period before you get cut off)
next time those shop staff need Police response to a panic button, I can see the Police taking it easy on their way there. They will be thinking "Oh Johnny must have won a bet again, it's not urgent"......
Why aren’t the police charging William Hills with wasting police time!?
Because they're useless
Because they treat corporations with more respect than human beings.
And that's because corporations pay them off @@KetanPatel-v7l
Because William Hill are bigger than the police. Simple.
@@hughesey009 william hills parent company evoke plc has lord jon mendelsohn as non executive chair on their board. He is also an MP
Thank you for highlighting this, its made me aware of something I didn’t know
The staff should have been charged with wasting the time of the Police and then the company directors should be charged with conspiracy to defraud.
no because english cops are hired by companies to protect them just like here, that's literally their job
I will NEVER place a bet with William Hill. This gentleman has been treated dreadfully. I hope they lose a fortune.
I used to be an employee at William Hill, they should have arranged the money to be safely transfered to one shop & contacted the man by phone to inform them his winnings are ready to collect.
Wtf were these cashiers doing?!
Yeh, they handled this poorly.
Also as my time as a CEM we would arrange a pick up with the customer from the bank.
Any details were for monitoring purposes (shady in itself) but the customer was not obliged to give them.
However, refusal to leave a store will result in police being called regardless of the reasons.
Never gambled but this is what I was thinking - the original shop should have phoned Head Office to arrange the cash to be in place , rather than emptying their float to partially pay the punter.
Same policy for another lovely gambling franchise I used to work for too.
Its flagged for anti money laundering. They paid the first amount out fine because it was below the limit. The second payouts take him above the limit, so they can't pay it out until they get his details.
I never worked in better, but I did work in a business that dealt with taking and giving out cash to customers alot, often alot of it, and I know all too well the shenanigans thats occur due to AML.
@@VKillershoeName and shame? Give examples?
Disgusting. If they have an issue, then they should ask for details at the time of the bet.
This is the best advert for not gambling.
Mass boycotts needed on all big corporations
Real gamblers don’t go to high street bookies .
Wont work if you're a gambler, and there's a LOT of gamblers out there unfortunately.
Blackrock, Vanguard & State Street own it all.
"ALL big corporations"? Why don't you take a few moments to rethink that sentence
Lets start with google.
Now if you can avoid using youtube for a week, you win the internet.
as a non gambler it is pretty simple to me, if they don't want his details to take the cash they don't need them to payout
Well its how 100% of insurance companies work too… no checks to get insured but 1000 checks to claim.
The shop worker should have been charged with wasting police time.
I cant even start to imagine the level of institutional corruption that allows these betting companies to see the light of day… disgusting
Whats even worse is that the employees Just go with it aswell
The world revolves round it, 1711.
The whole thing is corrupt. These companies pray on the weak and vulnerable. Most punters never turn a profit and many are addicts. Some will be made destitute. Meanwhile, bosses and shareholders of gambling companies rake in huge revenues. The house always wins.
You've nailed it.
The corruption starts at the top and trickles down.
I worked behind the counter in one, we could be sacked for turning down a bet. We had a gambling addict played the slots, 2 weeks before Xmas he blew £9 grand in one weekend on them, it was horrible watching him suffer, tried to talk him out of it but he thought he had a system, he didn't of course. He maxed out a load of credit cards, finally found one with £70 left on it, asked me to put it on the slots I said no I can't take your last £70 off you I can't live with myself if I do. Could have been sacked for that, didn't care I'm not a monster. Left shortly after It was a rotten job, soul destroying.
It's almost as if bookies object to winning bets
Of course they do. If you go to a bookies and win too much, they can, and do, ban you. They've always done this, and so have casinos.
@@bobikdylanlook at it this way if u was taking bets abs somebody kept taking your money what would you do
Disgusting
@@bobikdylan The rules of the game are simple, LOSE! and all is fine, WIN! you now have a problem
bookies are just a casino and casinos don't want intelegent winners , just dumb losers that keep coming back
An utter disgrace, the company and the people who run it are rotten to the core. Hateful and corrupt behaviour wrapped in a blanket of regulatory b/s
Try to understand - the Tory government 100% ALLOWS bookies to behave like this !!!
I would sue William hill and the police for harassment
I was waiting for my wife to finish work and I was 20 minutes early. There was a betting shop close by so I decided to go there to kill time. I am not a gambler and have rarely been in a bookies so I didnt really know what to do. The staff were really helpful and showed me how to place a bet. I picked a horse with a nice name and put £50 on it to win. The bookie explained that the horse was 50/1 and I stood no chance so I asked what he would back and quite rightly he refused to give me a tip so I backed it anyway. It won by a mile. They told me they didnt have enough cash to pay me and said I had to call back the next day, which sounded plausible so I went back the following day. Thats when the questions began. It was obvious they thought I had somehow cheated and even told me they had checked with other bookmakers to see if they knew me, presumably they had shown them cctv with me in the shop. One of them blatantly called me a cheat and the cash was handed over very reluctantly. One positive thing, it put me off bookies for life. I spent the £2.5k on a holiday.
You were brave not really being a serious punter putting £50 on a rank outsider.
I have never cared for gambling or sports betting, but I have theoretically won quite a few sports bets by :
A : not following the sport and only following the hype.
B : picking the side I feel is being propped up as the most likely winner to lose !
I just always had the notion that sports betting is worse then a scam and is an outright rigged racket that sports organizations strictly follow to make more money for certain people and the company themselves !
Oh I should probably add :
C : only bet on the big grand finale games like the Super Bowl, championship belt, etc !
I probably could have been quite rich if I wanted to bet, but even though I theoretically could have won money on those events, I still don’t trust the system !
It is probably being rigged by a.I and statistical data for years now so it’s a dangerous game to play !
You're lucky they paid you. I personally know people like you who have been accused of being in betting syndicates and had their bets frozen, 50/1s aren't supposed to come in 😂
Thing is how could you possibly cheat?
your not a gambler but just stuck 50 on a horse.
I think this is an absolute disgrace. That companies are able to get away with treating winners like they’re robbers 😡😡😡
The way WH see things: Anybody who _dares_ do something as _obscene_ as trying to collect legitimate winnings from a bet is a *criminal.* Why? Because a legitimate £1,000 prize paid to an honest and legitimate winner is £1,000 less they can throw at their shareholders...And with the way this country is headed, that near enough constitutes an actionable *offence* ... 😣
Projection.. Classic narcissistic or dark entity behaviour, person or corporation/agenda.
The irony to your post is they're the robbers.
Absolutely disgraceful of them, I just hope all gambler's out there see this and boycott the fooking thieves .
To be fair, any money won at gambling didn't come from the company, it came from customers who are stupid enough to gamble. It's rather unethical to take stupid people's money, isn't it?
@@BobBob-nr1zt So is it unethical for you to receive salary because stupid people somewhere spent money and it ended to were you work?
The gambling industry is an absolute blight on society.
There are blatant issues with them profiteering on people with gambling addictions and their lack of willingness to pay out is also disgusting.
This is why I told my friend to stop betting - because he will NEVER WIN. All the big betting wins, including lottery, that are announced in TV and Radio news programs are a scam - it is all a lie. This was a mere £12,500 and they didn't want to pay?
Yeah that Paul Merson documentary shows people killing selves. which is also I listen money is not everything, you can be dirt poor and be happier,
Thanks to Gordon Brown for deregulating the industry
@@billkosses3808 I used to like him at one time , but he's as bad as Blair , maybe even worse , it was him that started all this race stuff
The gambling industry does pay out. Watch this video fully, but the government has stuck its nose into gaming in GB. They are asking for figures for large gamblers. I wouldn't gamble at William Hills if this is how they treat their customers.
William Hill should pay compensation to their victim for stress and defamation of character. They should not take bets that they can’t cover if they win.
Another trick they were doing was take bets online from under 18s, but when the bets win, they ask for age verification. They must have made millions doing that.
I have no idea why that is legal for them to do it. I had the same after winning some money, sent proof and had to chase multiple times before they paid out. I asked them why I wasn't age verified when I deposited and they said it was to provide a smoother experience.
You're talking out of your arse. If anyone is able to get past the age verification checks and gamble, once it's found they are underage, all bets are voided regardless of the outcome, and the stakes refunded, it's near impossible to open an online account with a uk license bookies underage unless you lie on registration eg. Use older family members information
Shouldn't that fall under child abuse laws?
Not really. That is most likely covered in the small print. In my country you arent alowed to bet at all unless you are of legal age. And they do warn you that you must show verification if you win over "X" amount of money. So those online was betting illegally, and its there own fault. They should ahve read the rules, instead of just clicking "okay" like most do. It is litterly one of the very first thing you agree too when online betting lol.
YUPPP ALOT do that or did that. Some still do
Should get compensation and the shop staff should be fined for wasting police time.
Life in prison for everyone involved
WH should pay fine for not checking his ID BEFORE he even placed his bet.
They can’t do that because then they wouldn’t be able to launder all the local drug dealers and pimps money and would have to shut down, a lot like cash converters would have to close if it stopped taking stolen goods.
I was confused about this in the video. He wasn't underage, so why did they need to check his ID?
They'll sell the data they get. Basically holding you hostage for your data
I love the fact this has William hill adverts in between this!!!
I wont be using William Hill again and will be telling my mates to do the same.
Don't be thinking the rest of them are not tricky.
Excellent video.
At 62 I have never even been in a betting shop and I think I might leave it another 20 or 30 years after watching this 😇
Bet you will 🤣 only joking, like your sense of humour ❤️
If you ever need to pee.... Go to a betting shop as everyone has a [public/patron] toilet
I would like to say I am shocked that a company like Wilham hill acted in such an unethical matter without any scruples but I would be a bare-faced liar if I did.
It's been going steadily downhill since John Brown stepped down.
I'm not, all these gambling firms are gangster thugs like the casinos.
This company's would take your kidney if they could.
Shocked they are all at it take your money when you lose and dont want to pay when you win
still got the personal info, didn't they. So now they've got rid of another threat to their money...
this guy is a legend, he even left a £110 tip to the girls who initially paid him out?!?!
Bet he wishes he could take that top back now
I bet he regrets giving them a tip, I wouldn’t have, they don’t deserve it, they don’t give you any tip when you lose
That’s standard for gamblers to tip when they win
@@Silenciobobit’s also standard to receive your winnings which he did, hence the regret.
@@Silenciobob - I don't gamble very often but won nearly £800 9 years back at Genting Casino. Gave £50 tip in total to 2 blackjack dealers.
I'll give tips to dealers in casinos if I have a rapport with them but I'm not giving a tip to someone who does nothing apart from take my money.
This makes me sick!! Had he stole 6.5 thousand from them, the cops would have arrested him in 2 seconds flat!!
Not the same I know, a few years ago my wife won a good amount on Sun Bingo. It was held in her account for days before she could withdraw it in her bank. After it was transferred in to her bank, Sun terminated her account. It was like they wanted her to gamble it.
It's a civil matter the police can't really do anything about it.
I was a deputy manager at William Hill and I could tell you some stories that would make your toes curl, some of the underhand things I saw, the way they don't care about customers and would even accuse their own staff of stealing, they will try anything to make sure they don't have to pay a large bet out, yet they will let people use their whole wages to play the machines and lose the lot. The way they use regulars details is underhand too, so many things are wrong with that company.
From what I’ve seen lately I’d say something is wrong with the whole country!!
@@MFFMPN i mean men can be in womens sports restrooms and more... so ya country kinda went downhill
Can people claim for this kind of thing? you're there to back them up or does your ex company stop you from doing so? For instance, can they sue you if you actually called them out on these horrible practices, if you were to correct these errors and be on the side of the customer to ''clarify'' there owed money?
how havent they been sued yet
The fault, as always, never ever lies with these companies - it lies with governments. Vote Tory and vote for corruption.
Totally disgusting, i am going to close my account with them.
Bookies won't hesitate to chop your arm off, but it kills them to give your fingernail back.
This is horrible, is there no way to hold William Hill accountable? If some ones won fair and square then they need to pay up.
There is a way, Don't frikken gamble! These bastards only know money, and they can shut any one up if they can get away with it and they do. If he didn't call the MP and the news, no way they'd pay him.. Man the frikken govenment does that. They over charge you on a gas bill then they say oh it's okay, we will just use it on your next bill.. like wTF I want my bloody money... so yeah, don't gamble.
But not before they done their KYC checks, it's a regulatory requirement. Basically it's the law for them to ask for financial details of every player. The way the guy presenting this video is misleading
Find out who the shareholders are and head chiefs
Then gorilla tactics make their life a misery
@@prinsreintjethey will take your money without any check ups but they NEED your information when it's time to pay up? It seems that you really like to make excuses for your overlords
@@prinsreintje I am a forex and stock trader and I can promise you long before I deposit money I have to show KYC documents first. Without it you can't even open a live account with real money. You make zero sense trying to protect the greedy scammers.
Corporate Criminality in Motion. It is totally unacceptable and needs to be addressed through the courts
There's NOTHING a court can do - try to understand that government after government has obviously zero intention to PROPERLY control bookies !!!
I would be severely tempted to take far more 'direct' action ! Such serious criminal behaviour from a supposedly legit organisation deserves a serious response ! .... Nothing but a bunch of scammers....
charging them would mean less donations for the tories and labour. never gonna happen over a few grand. it would need to be like 1 of those american class action lawsuits (not sure what they call it here) where there are hundreds of victims.
The gambling commission are supposed to regulate the industry. Occasionally they hand out a few millions of pounds fines to these companies that earn billions. Absolutely useless. No doubt these shoddy companies laugh at the fines they know they will receive. It's a disgrace.
The courts are on their side. Sad reality of the uk these days if you're rich or a tory/windsor you can literally do anything you want and the police will protect you.
I worked in a competitor of hills for a couple of years. While there were annoying checks they like to do and even some situations where the company clearly were trying to wriggle out of paying out, we in-shop employees, and certainly I, were actually more inclined and preferred to get all payouts, particularly large ones, paid out in a swift, professional manner.
We didn’t care too much about the sporadic dodgy and dishonest requests from above. It made our lives easier as people dealing with customers face to face to get it over and done with and off our to do list.
Corals or betfred?
@@theodddish1846 neither. It was the red one.
They are clearly running a racket. The same as insurance companies. None of them want to pay out it’s disgusting. We should stop using business that don’t operate fairly and are running scams
Of course they're running a racket - ALL bookies have been doing this for thousands of years. In all that time we have learned SFA - governments STILL ENCOURAGE these rackets !!!
The government is a scam.
YES
I have household insurance. When I make a claim they pay out in full on a £150 premium. Maybe your talking about vehicle insurance?
@@ciaranbyrne62life, health, motor, liability... When you claim the first thing they look for is a reason not to pay. This is an industry standard. I am former claims handler here.
This is disgusting!!……William hill had no hesitation taking this guys money, he beat the odds, but were reluctant to pay out!!…I’m not a ‘gambler’ but this episode doesn’t persuade me to ever have a go!…Particularly with William hill!
Absolutely fncking disgusting. What also comes to light and is equally fncking disgusting is that the police responded to this call but they don't respond to calls of burglary in progress and other calls where public safety is at risk. A touch suspicious
When I press panic Alarm in my betting shop armed police come running thru less than 60 seconds....only press when in danger!
Police like to poke their nose in other people's business,kind of branching out to get some extracurricular,then get a confused look on their face,as they hide their shame and ignorance.
Total scam operation 👌,Police, we don't need them, corrupt to the core.
It's because of these calls that there aren't enough resources to stop the crimes you suggested. Cops don't discriminate on calls, if somebody wastes 2 cops time on something completely irrelevant, then those 2 cops cannot answer any other calls. You can imagine how many calls a day cops are being wasted on, this is probably standard practice for these glorified bookies..
Good point
He was in the store for a long time before the police turned up. Let's not pretend they went screaming in with blue lights!
Businesses calling trespassers is common. It is not the business of the police to referee contract law or private agreements, their job is simple: prevent a trespass if a representative of the land owner has told someone to leave. And that's what they did.
Even the narrator says the police officer phoning the area manager was a "waste of public money" - he's right, they should turn up, ask or otherwise remove the trespasser, prevent a breach of the peace and be on their way. They are not mediators in the civil dispute, merely peace officers when it comes to trespassing. That in no way invalidates our man being in the right, it's simply impartial policing.
After seeing this I'd not use a William hill shop again
Love how automatically the police are on the corporations side.
They were never created to protect civilians. They were created to protect the big guy and give you an illusion that they are protecting you. We, civilians, literally paying for their policing security. It’s done in a very clever way if you think about it.
It’s like a sales man come knocking to your door to sell you a knife and then convincing you to get insurance for it too.
It's how they've been conditioned, hence the confusion when they found out he hadnt actually done anything wrong
I'm surprised they turned up
Duh its how they operate cant expect them to be on publics side as you know public servants
Always. Same with gov, with corporate.
Guess what that is called?
I worked at William Hills and quit November last year, they was so backwards. Would make us walk sometimes upto half an hour away to a post office with lots of cash so they make money on the interest, which then leads to situations like this, having no money in shop to pay big payouts. Constantly pushing SGI's, making staff go out into the shop floor whilst lone working to make sure the angry man is fine with his gambling habit. Constantly ignoring the losing percentage of customers and absolutely hounded us for personal data on punters who would win. Honestly it felt horrible working there and I'm glad I'm out, especially when you see videos like this. 888 Casino take over was the worst the thing to happen to that company.
Walk to post office? Thats a security risk that. They dont have the man in the armored truck with the handcuffs on a briefcase to collect the money? I would have reported them on the spot if they did that.
I'm sorry I got to laugh at part of your comment, one of the complaints your making about WH is that they made you conduct an SGI's while one of the complaints in the video is that WH was not interested in doing an SGI with this customer.
I'm utterly disgusted any civilised country allows this level of gambling to operate. Then again, if governments stopped all gambling and smoking, imagine the tax increases they'd be asking of the population to make up for that lost revenue !!!
Are you kidding. You think any bookies would pay for security firms to collect cash. We had to bank daily in my shop, my post office was directly across the street. Not Hills though but same set up
@@steve00alt70 yeah they tell us to put the money in different pockets and to cover up our william hill logos
So the real corruption is within William Hill , not the customers.
Placing bets (no checks)
Paying out (checks needed) says everything - just a disgusting practice along with the people that run it.
its not corruption its complacency, betting shop staff dont care they just want to get paid and go home like anyone else, its not some grand conspiracy, the slips are Self service slips which means he likely had no interaction with shop staff prior to placing his bets or if he did they dropped the ball by not conducting a safer gambling interaction with him, but 9/10 times customers refuse to hold these interactions with staff when they try to so people stop giving a shit. its sad but its not at all how this video makes it out to look as if its some grand conspiracy to defraud someone. the shops keep less than 15k in cash and people dont realise that.
2 mins in and i get a Willie Hills advert! They've got my back
The fact a betting slip from their shop alone wasn't enough to get the pay out, shows their legalised theives
Arson exists... Just sayin, yall are too nice in the UK.
@@nickdisney3D
So do the prison stays for arson
they’re*
@@garrystubbs4891*w⚓
*thieves
Thanks for raising awareness. Shocking that they can treat customers like this and not act within regulation from the start and happy to pocket the bet as a loss.
not customers they just want to rob you what thief wants to pay their victim.
I'm not a gambler, but if I was I wouldn't put a penny over William Hills counter. Terrible treatment for the poor lad.
incredible! Pure crooks!!! Williamhill should double his money for all the hassle. Dont bother with these thieves
If this isn't the rich getting richer, using the power of the state as a tool, then I don't know what is. I give respect to the guy who behaved impeccably, from the presented information. Power to him and you!
Thank you for exposing this.
I do not want to risk being treated the same way and will not bet with William Hill.
They all the same
Thanks so much for covering this Caan. Shady business from gambling corporations is often overlooked. This needs to be exposed and condemned
Shady business betting on some low level tennis matches and putting 2.5k on it.
I will never go into William Hills again. I was physically attacked by one of their staff and when I complained they did absolutely nothing about it
I'm shocked that you would have to give them bank statements etc before they will pay out. Who on earth gave them powers like that?
Our glorious tory government gave them these 'powers'. These bookies are only doing what you would 100% EXPECT them to do. If you want to blame someone, blame the government.
@@ChrisM541they are twisting what the govt brought in.
The govt legistration was to get affordability checks BEFORE bets are placed
No bookie anywhere online does this. None!!! You can lose 100 bets totalling 10 grand and it won't matter
You will never be asked until you win and you want your money
Then they come out with affordability BS to try and get out of paying the winnings
Whole industry is parasite scum 🤮
@@ChrisM541 Which powers you are talking about?As none were given, the grey area is so huge that they can avuse the situation that I can agree as nothing is really regulated by I'm curious which powers they actually received in your mind by the law?
it's a fair requirement if that's truly required for KYC reasons. What's not fair is taking the money at bet time without doing any KYC checks, if the max payout of the bet is within a range that would require KYC to withdraw it
@@ChrisM541 I blame gamblers.
I do go to William Hill quite a bit but I'm never setting foot in there again. This story is outrageous. They lost me as a customer.
This happened to me at an online casino this month. Took the casino 27 days of constant fighting and back and forth / "verifications" to pay me my money. I ended up having to report them to the people who are in charge of Pennsylvania online gambling and in the end I still had to strong arm them and refuse to send any more documents or leave the customer service chat until my money was paid to the card I deposited with. How much money did they owe me you ask?... a whopping $200, $100 of which was my own deposit.
I had same issue, they made it almost impossible for me to get the money. They froze my account to start with for money laundering. Then I needed to send documents, but those documents were apparently not good enough. I took me a month to get my 2 grand.
I work in a betting shop (use to be William hill but was the worst place to work) I feel for this guy completely, the staff member should have called around local shops to see if any other shop has enough money, if they do we could either ask the customer to go there and make sure the money would be ready for him or a staff member could travel to other shops and collect the money for the customer, the shop worker was completely in the wrong and handled this so badly 🤦🏻♀️
What a ridiculous situation. Thanks for letting me know never to go bet with them.
They're all the same, though. You're just swapping one shady bookmaker for another.
There all the same
It’s horrible what this Betting company do to punters
Bingo halls can ban people if they win too much too often.
@@andrewjames9996same with casinos in the us
Ladbrokes do it too, there was a famous case and they changed the maximum you could get.
The idea that bookies would help gamblers *not* to gamble is like thinking a heroin dealer would help you get clean.
Just ban betting all together.
@@JimBob-vg2og😂😂
Or that a bar owner would stop selling you the drug alcohol
I know a lad who lost 17k on roulette 6 weeks lost lot)...he got barred after losing All his 17k... reason for barring him "loses to much"( lump sum from will he received)... strange how he lost the lot B4 getting barred....bunch of oligarchs sick bas##rds...coral shop not wh...but sick nevertheless!!💰💰
@@JimBob-vg2og Yeah and lets just ban all dangerous activities like mountain climbing and boxing.. lets ban alcohol, caffeine and any other legal drug.. lets ban sports as you could get injured.. and lets ban all junk food as people will become fat
Very quick to see you go without you're daily bread Willian Hill are (subsidised adverts too)!
If I was his MP I'd be looking at how to revoke their business licence in my constituency after this.
Unfortunately, these bookies have done nothing wrong - out government ALLOWS them to behave in this way. If you want to avoid this scenario, DON'T place £2500 bets, ffs lol.
You wouldn’t be a mp for very long
The moral of this story is bookies are not your mates and only want your cash and hate paying out .
Yes. If you want all your winnings, do it online. The shops are not banks, and don't carry huge amounts of cash to payout despite what people imagine. I've seen an armed robber enter one and they have little security. (He got away with money). They work on a cash basis assuming 99% of people will lose, and they usually only factor in paying out 1k max per person a day.
"The moral of this story is bookies are not your mates and only want your cash and hate paying out"
--> What's sad and damning on today's population is that you need to repeat the obvious...ad infinitum.
Shocking new revelation 🤭🤫
A lot of commenters are missing the point about not wanting to be paid out on a card. Bookies want to identify big winners so they can ban them. They've always done this in one way or another. Just like casinos have.
Correct. A friend of mine usually does small bets but won a few in a row. Account suspended. The amount of paperwork was horrendous. Best not gamble i would say. They only want addicts who loose their shirt. They have the nerve to always say gamble responsibly. Of course not that is bad for business.
It's better for the gambling community to test their resolve and start litigation for discrimination, once they've been to court a few times, trust me, the protocols will change. We are a large community after all.
@@CJMVector321190 Interesting tip: "They only want addicts who loose their shirt." So always where a loose fit shirt! 🤔👍
No, we don't at all. Don't understand where you got that idea from. We suggest back on the card due to the risk of walking out of the shop with £10-15k and someone seeing the amount of cash and getting robbed, also the risk of spending all that money again, whereas when it's in your bank, you can't spend it straight away. Just because you win massive doesn't mean we want to ban you🤣
@@TH-camman1998 hahaha yeah ok mate
Absolutely appalling
Hats off to this guy for remaining civil and reasonable throughout, unlike William Hill staff. Sadly, in the end they were able to force him to give all the documentation they never required when he was placing his bets. A law need to be passed forcing all these companies to display their procedures on the wall for customers to peruse at their leisure. It's such a simple thing and would avoid the kind of malpractice you see here
it would be like wallpaper in small writing and imposible to follow.
A law stating "You may only demand the informations for cashing out winnings that are required to participate in the bets/gambles" would be a godsend for this
Try having to work for them.... fighting 3 sides at once. Always.
"you going to speak to me like an adult and give us your details?" - police officer
"you going to try to belittle me because i know my rights and i dont support you trying to protect a company's financial interests?" - the public that pays their wages
Thanks for the video pal, gonna keep away from these bookies, especially the way that they're regulated
Massive respect to the guy ...not losing his cool! I think thats what they are hoping for ! Any exuse not to pay ....
That is all crazy. The UK really needs to restore some personal rights.
No rights in a fascist regime
What!!!! Says the American where they teach kids about gay sex in school. This is a one off.
@@chriswood753 The ignorance in your comment is crazy lmao
@@chriswood753they also do this in uk and sharia laws in other schools your country is turning into a shithole 😂
@@chriswood753 You're so ignorant its comical, log off and touch grass.
As an employee I couldn't care less about handing the money out 😂😂 Why are these jobsworths that bothered ffs absolutely shocking
That's what is so confusing, employees don't give a fukk.. is there a hold or something when trying to pay out sums over a certain figure
Used to work for William Hill 10+ years ago. Used to love being in a shop when someone would win big, usually meant a nice tip. Industry is a sewer. Never looked back after leaving. But not suprised this shit happens as just like retail there are people working who's egos act like it's their own money. If the shop didn't have the money onsite, it was protocol to arrange a bank withdrawal and the customer and manager would go to the bank within 2 hours.
you used to work in bookies, and you think there is nothing highly unusual about some kid placing £2k cash on 3 obscure tennis matches , involving players no one has ever heard of?
and not one, but all.bets win? like really?.Most people can barely put food on the table, but this kid has £2k cash to risk on totally obscure tennis matches.
tennis match fixing is rife, im amazed that fact passed you by. If anyone shouod know it, it's you
Thanks for highlighting this.
Paddy Power bans winners on their online gambling site.
I was in the Coral in London's Chinatown and all the machines suddenly went on block. Facial recognition for a guy who had walked in. Again a winner. He asked the worker to explain why. She wouldn't.
How do they not face criminal charges for fraud? GDPR?
Pretty good reason, if not to gamble at all, is to avoid William Hill altogether!!
I like how they don't show there faces
Small businesses closing because the system hammers them but huge gambling outlets supported.
Sick society
Bookies are there to make money, not lose it.
Don't Gamble, and certainly don't use this Company.
Will Never use William hill anymore after seeing this ,
I have now shut my account
Respect to him for not giving up
I wouldn't either. That's 3-4 months wages for me!
Boycott all bookies, problems vanish
^This comment needs more likes^ remember the house always wins
What an absolute joke of a company.