A very BIG Thank you for this video! Our machine (similar to the one in this video) has been working perfectly for 14 years. We purchased it in April 2010. But last week, the water started leaking into the waste capsule compartment. Our first thought was - let's throw it away - and buy a new one. But before doing that, maybe there is a repair option? So we found your video - and at first, we though it looks too complicated for us to do. But, since we used the machine for 14 years, we thought - we have nothing to lose - let's try to fix it! We ordered the special oval screwdriver from amazon - it arrived the next day. Then we put your video on the lap top in front of us - and did everything step by step as you instructed. It wasn't easy - so many plastic clips and components. We also used a prise tool - the one for bicycle puncture repair. It helped. The most difficult parts were removing the diffuser plate and the O-ring. The machine was heavily clogged with coffee inside as you can imagine. Slowly, we cleaned everything, every component. The diffuser disc holes were clogged, so we used a needle to open them. Surprisingly, the O-ring was fine - still looked like new! We cleaned it anyway, and then slowly, re-assembled everything. It was tricky clicking the O-ring part back into place, but eventually we did it. Then, once the machine was ready, we tried it. It works beautifully!!! No leaks, no problems - just great coffee! Perhaps the machine will keep going for a few more years - but now we are not afraid of attempting our own repair. We learned NEVER to throw anything away before trying to fix it first. Thank you for giving us a very important lesson in life - and for giving us confidence in our ability. Love from Cambridge, England.
Thank you for telling me this story. I am glad you managed to fix it and not throw it away, contributing to e-waste. In the end, this kind of comment motivates me to make these videos. Take care!
Thank you 🎉 My machine is identical to the one in your video. I didn't have a oval bit/screwdriver, and stores are closer by now, so i heated a plastic pen and pressed it agianst the oval screw to shape it, and was able to unscrew them. After that, following your great instructions, i managed to fix the leak by cleaning the perforated plate, and clean out all the gunk buildup while at it. Again, thank you for allowing me to fix it for free instead of throwing it out 🤟
Hi, We want to thank you for youre good video. Together with my girlfriend we repaired her koffiemachine and, thanks to this video, it worked super well! On both our behalf, thank you very much for posting this. Kind regards, B & A
Thanks for this video…. Helped me fix my machine which had the same problem! Good coffee again … phew! I used a pair of narrow tipped curved pliers on the 9 pesky oval base screws… with a tight grip I was able to loosen them all off…
Brilliant video for coffee lovers & DeLonghi Nespresso machine owners... thanks for sharing! 👍 I had the same issue with a newer model (internal mechanics are identical) and I cleaned the perforating plate thoroughly using a toothbrush, ran a full cleaning cycle and used compressed air to gently blow through from both sides of the perforating plate & in through the nozzle. I then ran another cleaning cycle... and some of the gunk did actually come out. The leak on the inside appears to have been re-sealed... but I suspect that I will have to redo this cleaning operation every now and then.
Thank you Adrian for making this and showing it to people 👍🙂 I had disassembled my unit once because of a loose water pipe... Now years later I wondered if the brewing chamber maybe got a crack but it seems like the punching plate and area where the holes are, is the problem now 😉😊 Keep up the good work! Cheers George
Cheers Adrian, I attacked my leaking Magimix last night and cleaned out all the holes. The nozzle was filthy dirty and I had good hopes this would solve the leaks. The good news is, the coffee produce the ends up in the cup is better again and the leak has gotten less. We still have some dripping left here, but after about 10 years, replacing the entire machine might become an option. Thanks a lot for the video, it's very instructive and by this I succeeded in not only taking the machine apart, but also putting back together and having it working again. Cheers and enjoy your coffee Paul
Hi Paul. Happy New Year! After 10 years of use for sure you have a shrinked o-ring gasket. That one is really easy to change and to find. The down side is that you have to reopen the machine again to have access to it.
@@benassy69 Happy new year to you as well. Thanks for that! I will surely have another go with a new o-ring, I won't hold my breath for a flewless machine after this time of use though. Enough time before the machine comes available that we want to order
@@benassy69 hi cheers again, opening and closing gets easier each time. After cleaning the piercing grid and trying a few slightly different size of o-rings, the leakage has not sufficiently improved after all. i decided to replace the machine, rather than investing in a new brewing unit. still i liked the journey of trying the cheap options. it gave me trust in the repairability of machines and a regained my repair skills a bit :)
Nice job mate. If you open alot of these coffee machines, consider making a T or L shaped oval driver, or mod the existing one. This model has 4 screws to pop the main unit a bit out. So I used a 3 jaw chuck to sds adapter from my bosch hammer, and boy that grips on the screw so good you can't pull it out. The rest of 5 screws are for the rest of the bottom part, but if you only need to get the main unit up a bit so you can tackle the sides, take those 4 screws and the main unit is loose from the base. Make sure you don't pull too much, as the pipes from the water tank don't have much slack. I will take mine apart to clean it tomorrow, and I hope it's not the o-ring, even this is about 7-9y old. Thanks again for the video, as I was going to oder the whole brewing unit, but now I'll check where the water comes out, and try out the cleaning method first, as this machine was never cleaned. Cheers !
Brilliant demonstration. I replaced the brew unit and it leaked badly. Then I cleaned the nozzle and all was fine! I wish I'd watched your video first! Thank you.
Great video, I have cleaned the plate and testing still shows a significant leak so have dismantled the brewing unit to access the o-ring. Can you please advise what size of o-ring is needed as a replacement. Thanks
Hi, thanks for the very helpful video. Unfortunately I have one just like it but it seems that the electric current doesn't make it turn on (I have already seen that the wires get electricity up to the buttons. What do you think could be the problem?
So to open the back of the macchine you ll need an oval key and a T10... Otherwise is a pain in the ass to open it...mine had the Same problem leaking and I have followed every step shown in the video and it really worked!! Thanksssssss 🎉
I have just cleaned mine (a machine found on the side of the road) and found a solid layer of coffee (like plastic ) lining where the pod goes, flicked it out and now runs perfect.
I have found that a dental water flosser like the water-pik works wonders as a miniature pressure washer for cleaning tiny details like you have on this project. I have one of these that I bought at the thrift store. I wanted to use some parts to build an automatic pour over machine. The pump, and perhaps the boiling tank. However from the pictures it looks like the boiling tank is made from aluminum, which is what I am trying to avoid. Is the tank aluminum or stainless steel? Thanks.
Nice video. My machine leaks from the brewing mechanism down into the pod cup. BUT only when I use a pod. I e tested it without an actual coffee pod and it doesn’t leak. I can’t figure out why only when I put a pod in there. Any thoughts? I t has an o-ring and that piece with the tiny holes was clean nothing clogged. I cleaned it anyways.
Do you know how to remove that perforater plate in the magimix nespresso that has the automatic slider? I opened all the way but can't seem to get it out.
Hi I have nespresso essenza mini and I am trying to get to the nozzel section to clean any coffe recedue. Do you have a video which covers the essenza mini disassembly . I cant seem to loosen the top section (brewing mechnism bit)
Hi Adrian - I have the same machine as you repaired above. My machine was leaking through the bottom casing and I have disassembled it as you have shown above. However, Your video shows the back of the machine but I have a leaking hose connection inside the machine at the front side (milk heater side). I cannot see how to remove more of the black casing to get access to the loose hose and clip. Can you help please
Adrian - I have a similar unit, but mine has rivets and not screws at the bottom. Not sure how to open unless I pry it open and damage it. Have you come across this before?
I've recently been having trouble with those buttons at the top. The thing is now 10 years old, especially with the Lungo button. I tried putting contact spray in between them but that didn't really help. That whole thing has to come apart to get to those buttons
I've got my machine apart. What is the diameter of the diffuser holes? They look clear after using a toothbrush but will also try the flossing! How easy is it to change the O ring? Great video, by the way!
Hey, I have Nespresso Verto Plus GCB2, I am facing the problem of red light. When coffee comes out of the machine, it starts, then turn red light goes out, I checked the whole machine, even after changing the parts, still That problem is not going away. Now if you give me any information, thank you.
Still trying to figure this leaking problem out… does the O ring replacement need to be a flat-face O ring? Or will a standard O ring of the correct diameter be fine?
@@benassy69 I followed the process, checked the O ring which looked fine. My holes were not blocked, clear daylight coming through but when i re assembled the machine it still leaks water into the capsule tray :-( Absolutely clueless why now
I find it very frustrating that what seems to be a common problem with these machines is not being recognised by the manufacturers. I am a 74 year old and there is no way that I can do as you have described. About time Nespresso acknowledged that there is a basic design problem and either fix it or design the machine so that Mr and Ms. Average can carry out maintenance themselves.
Although I can never prove it - it seems that manufacturers would prefer it if you did not attempt a repair yourself. Possibly for safety reasons, but more likely because they feel its too complicated for the average person, or that they would prefer that you buy a new one - and thus help commerce!
Thanks for the good video. I did the cleaning but it is still leaking. I do not believe due to the o ring but I think it is because the plate part with the holes of the brewing mechanism is not replaced well. Is there a particular way to replace this part? How do I know that I did this correctly?
Hi. If you heard and felt the click when you put it back in than it is well inserted. I suspect you have also a loose oring. I will make a video today on how to change the oring on a Citiz model.
I work with various types of scientific equipment - and more often than not, where a flat O-ring needs replacing, you can easily use a regular, round profile ring - as long as it pushes up against the plastic/metal to form a seal.
Thx for your very helpful video. But the quality of krups is not only cheap it´s also very difficult to repair. It starts with the head of the screws on the button. I replace them by screws with a torx head. The plate in the brewing unit is made of plastic. No metal ( very cheap ). When I try to move it out of the brewing unit I do not get the plate in one part, I got three parts. I have to order a new one. Horrible engineering.
I have a unique problem, yes there is leaking but also, the capsule will not get perforated when the lever comes down. So no coffee at all!! I miss my coffee Adrian!! Help!
Hello. The capsule gets perforated at the narrow end by some knives and at the wider end by the water presure. If your problem is at the narrow end take a look if the knives are not bent.
@@benassy69 sorry I should have been more specific. It is not at the narrow end it is the the diffuser end. We have removed the diffuser plate, cleaned it and placed it back in. It did snap in place. Non-perforating problem existed before and after cleaning everything. Also, it seems that it requires less force to close the lever down on the capsules than it did before. Not sure how to adjust that. The springs look fine. So looking for your expertise. Thank you!!
I watched you but not close enough. I put the round bit back in the wrong way around and nothing worked. I took everything apart and put it in the other way and it's started working. I couldn't see on your video which way you put it back
The most stubborn is not the last screw but yourself insisting in turning the tool using the bare friction of your hands on it instead of inserting a lever at the other of the tool in the hole that seems here for that purpose (or use a wrench).
I was repair more than 100 pcs of this machine.. they have a problem with electronics, if you descale and play with machine more than 30min constantly then you broke the electronics
Disgusting, looks like nobody descaled that machine....EVER! 💩 🤮 Depending on the water quality, you're supposed to descale about one per month. I live in Belgium where we have lots of lime in the water, and I descale about every 3 weeks. I recently took my machine apart because of a broken capacitor, but the inside was still like brand new. (video about replacing capacitor in German here: th-cam.com/video/-MiH0MiNVxU/w-d-xo.html )
We live in Cambridge, UK - and our tap water is also full of limescale! But we have a Brita water filter jug - and we only use the filtered water to fill the coffee machine reservoir. It helps a lot. We de-scale roughly once every 3 months.
A very BIG Thank you for this video! Our machine (similar to the one in this video) has been working perfectly for 14 years. We purchased it in April 2010. But last week, the water started leaking into the waste capsule compartment. Our first thought was - let's throw it away - and buy a new one. But before doing that, maybe there is a repair option? So we found your video - and at first, we though it looks too complicated for us to do. But, since we used the machine for 14 years, we thought - we have nothing to lose - let's try to fix it! We ordered the special oval screwdriver from amazon - it arrived the next day. Then we put your video on the lap top in front of us - and did everything step by step as you instructed. It wasn't easy - so many plastic clips and components. We also used a prise tool - the one for bicycle puncture repair. It helped. The most difficult parts were removing the diffuser plate and the O-ring. The machine was heavily clogged with coffee inside as you can imagine. Slowly, we cleaned everything, every component. The diffuser disc holes were clogged, so we used a needle to open them. Surprisingly, the O-ring was fine - still looked like new! We cleaned it anyway, and then slowly, re-assembled everything. It was tricky clicking the O-ring part back into place, but eventually we did it. Then, once the machine was ready, we tried it. It works beautifully!!! No leaks, no problems - just great coffee! Perhaps the machine will keep going for a few more years - but now we are not afraid of attempting our own repair. We learned NEVER to throw anything away before trying to fix it first. Thank you for giving us a very important lesson in life - and for giving us confidence in our ability. Love from Cambridge, England.
Thank you for telling me this story. I am glad you managed to fix it and not throw it away, contributing to e-waste. In the end, this kind of comment motivates me to make these videos. Take care!
Thank you 🎉
My machine is identical to the one in your video. I didn't have a oval bit/screwdriver, and stores are closer by now, so i heated a plastic pen and pressed it agianst the oval screw to shape it, and was able to unscrew them. After that, following your great instructions, i managed to fix the leak by cleaning the perforated plate, and clean out all the gunk buildup while at it.
Again, thank you for allowing me to fix it for free instead of throwing it out 🤟
Glad to hear you did it. Kudos!
To dismantle the waterhose just open the brewing unit. Access will be much easier then. Thank you for your video. Your instructions were very useful.
Hi,
We want to thank you for youre good video.
Together with my girlfriend we repaired her koffiemachine and, thanks to this video, it worked super well!
On both our behalf, thank you very much for posting this.
Kind regards,
B & A
Glad to hear that. Take care! 👍
Thank you. This really helped me discover why my machine was leaking. Turned out it was an insect caught between the nozzle and capsule plate
Thanks for this video…. Helped me fix my machine which had the same problem! Good coffee again … phew!
I used a pair of narrow tipped curved pliers on the 9 pesky oval base screws… with a tight grip I was able to loosen them all off…
Brilliant video for coffee lovers & DeLonghi Nespresso machine owners... thanks for sharing! 👍 I had the same issue with a newer model (internal mechanics are identical) and I cleaned the perforating plate thoroughly using a toothbrush, ran a full cleaning cycle and used compressed air to gently blow through from both sides of the perforating plate & in through the nozzle. I then ran another cleaning cycle... and some of the gunk did actually come out. The leak on the inside appears to have been re-sealed... but I suspect that I will have to redo this cleaning operation every now and then.
Thank you Adrian for making this and showing it to people 👍🙂 I had disassembled my unit once because of a loose water pipe... Now years later I wondered if the brewing chamber maybe got a crack but it seems like the punching plate and area where the holes are, is the problem now 😉😊 Keep up the good work! Cheers George
Cheers Adrian,
I attacked my leaking Magimix last night and cleaned out all the holes. The nozzle was filthy dirty and I had good hopes this would solve the leaks. The good news is, the coffee produce the ends up in the cup is better again and the leak has gotten less. We still have some dripping left here, but after about 10 years, replacing the entire machine might become an option.
Thanks a lot for the video, it's very instructive and by this I succeeded in not only taking the machine apart, but also putting back together and having it working again.
Cheers and enjoy your coffee
Paul
Hi Paul. Happy New Year! After 10 years of use for sure you have a shrinked o-ring gasket. That one is really easy to change and to find. The down side is that you have to reopen the machine again to have access to it.
@@benassy69 Happy new year to you as well. Thanks for that! I will surely have another go with a new o-ring, I won't hold my breath for a flewless machine after this time of use though. Enough time before the machine comes available that we want to order
@@benassy69 thanks again, could you tell me which one I need? i find a whole collection when i look for them :p
@@benassy69 I found I can get the part out from underneath when removing the leak tray. just ordered my new o-ring as the old looks a bit 'old' :)
@@benassy69 hi cheers again, opening and closing gets easier each time. After cleaning the piercing grid and trying a few slightly different size of o-rings, the leakage has not sufficiently improved after all. i decided to replace the machine, rather than investing in a new brewing unit. still i liked the journey of trying the cheap options. it gave me trust in the repairability of machines and a regained my repair skills a bit :)
Nice job mate. If you open alot of these coffee machines, consider making a T or L shaped oval driver, or mod the existing one.
This model has 4 screws to pop the main unit a bit out. So I used a 3 jaw chuck to sds adapter from my bosch hammer, and boy that grips on the screw so good you can't pull it out. The rest of 5 screws are for the rest of the bottom part, but if you only need to get the main unit up a bit so you can tackle the sides, take those 4 screws and the main unit is loose from the base. Make sure you don't pull too much, as the pipes from the water tank don't have much slack.
I will take mine apart to clean it tomorrow, and I hope it's not the o-ring, even this is about 7-9y old.
Thanks again for the video, as I was going to oder the whole brewing unit, but now I'll check where the water comes out, and try out the cleaning method first, as this machine was never cleaned.
Cheers !
Brilliant demonstration. I replaced the brew unit and it leaked badly. Then I cleaned the nozzle and all was fine! I wish I'd watched your video first! Thank you.
Thanks, I managed to repair my citiz spending just 5€ for the oval screwdriver. I was just going to throw ot away 😅
You’re the best! I just finishing repairing my D121 after following your video and it works great again. Thank you for the share
Always reading the comments and support if there are questions. Glad to hear that my instructions helped you. Take care!
Great video, I have cleaned the plate and testing still shows a significant leak so have dismantled the brewing unit to access the o-ring. Can you please advise what size of o-ring is needed as a replacement. Thanks
Hello a 36-38 mm diameter and 3mm thick
Hi, thanks for the very helpful video.
Unfortunately I have one just like it but it seems that the electric current doesn't make it turn on (I have already seen that the wires get electricity up to the buttons. What do you think could be the problem?
So to open the back of the macchine you ll need an oval key and a T10... Otherwise is a pain in the ass to open it...mine had the Same problem leaking and I have followed every step shown in the video and it really worked!! Thanksssssss 🎉
I have just cleaned mine (a machine found on the side of the road) and found a solid layer of coffee (like plastic ) lining where the pod goes, flicked it out and now runs perfect.
I have found that a dental water flosser like the water-pik works wonders as a miniature pressure washer for cleaning tiny details like you have on this project.
I have one of these that I bought at the thrift store. I wanted to use some parts to build an automatic pour over machine. The pump, and perhaps the boiling tank. However from the pictures it looks like the boiling tank is made from aluminum, which is what I am trying to avoid. Is the tank aluminum or stainless steel?
Thanks.
Hi. All machines have aluminium heaters.
Grazie.
thank you for all the content. Great videos
Does anyone happen to know the o-ring dimension?
We measured our's (similar machine to the one in this video) and its approx 30mm diameter.
Nice video. My machine leaks from the brewing mechanism down into the pod cup. BUT only when I use a pod. I e tested it without an actual coffee pod and it doesn’t leak. I can’t figure out why only when I put a pod in there. Any thoughts?
I t has an o-ring and that piece with the tiny holes was clean nothing clogged. I cleaned it anyways.
Your video was really helpful
Do you know how to remove that perforater plate in the magimix nespresso that has the automatic slider? I opened all the way but can't seem to get it out.
Hi Adrian, I think I have the same problem with my machine. Question: Have you changed the O-ring? Thanks for your answer.
Hi I have nespresso essenza mini and I am trying to get to the nozzel section to clean any coffe recedue. Do you have a video which covers the essenza mini disassembly . I cant seem to loosen the top section (brewing mechnism bit)
i didnt understand how do i make the screw driver for this?
would you recommend to change it to a regular one?
What size is the brew unit o-ring and where can I order one?
Very nice job and sharing ! 👍
Any ideas on how to get the screwdriver for the buttom? Can it be bought? ?
Hi Adrian - I have the same machine as you repaired above. My machine was leaking through the bottom casing and I have disassembled it as you have shown above. However, Your video shows the back of the machine but I have a leaking hose connection inside the machine at the front side (milk heater side). I cannot see how to remove more of the black casing to get access to the loose hose and clip. Can you help please
Hello, I wonder the name of the tool you use for your video time 9:20. Can you tell me?
Generic plastic pry tool
@@benassy69 Thank you, I will subscribe to your channel hard! Have a successful day.
Adrian - I have a similar unit, but mine has rivets and not screws at the bottom. Not sure how to open unless I pry it open and damage it. Have you come across this before?
Those are not rivets but oval head shaped screws. I have a video in which I create such a tool.
@@benassy69 Thanks. I will check that out. Sure seems they don't want you to service the machine yourself
Great video Adrian. I trust I can fix mine with the similar malfunction.
Regards
Hello, great video! Have you any idea where can I find the o’ring dimensions? Mine is leaking from the piston ring.
Thank you!
Salut Mircea! La care garnitura te referi mai exact?
I've recently been having trouble with those buttons at the top. The thing is now 10 years old, especially with the Lungo button. I tried putting contact spray in between them but that didn't really help. That whole thing has to come apart to get to those buttons
Txs. Great video 👍
I've got my machine apart. What is the diameter of the diffuser holes? They look clear after using a toothbrush but will also try the flossing! How easy is it to change the O ring? Great video, by the way!
Hey, I have Nespresso Verto Plus GCB2, I am facing the problem of red light. When coffee comes out of the machine, it starts, then turn red light goes out, I checked the whole machine, even after changing the parts, still That problem is not going away. Now if you give me any information, thank you.
I hava a problem when i turning on and i press the coffee button and the whole power trip any advice?
Comment s'appelle la pince en plastique pour déclipser ? ou acheter ?
Still trying to figure this leaking problem out… does the O ring replacement need to be a flat-face O ring? Or will a standard O ring of the correct diameter be fine?
Not flat face. Standard round o-ring is fine.
Thanks a lot good tips it works very good.
me ajudou a solucionar o problema da minha nespresso! Parabéns pelo Trabalho.
Very useful video, thankyou for this. BTW I am intrigued by your accent, which county are you from?
Hi. So glad it helped you. I am from Romania.
@@benassy69 I followed the process, checked the O ring which looked fine. My holes were not blocked, clear daylight coming through but when i re assembled the machine it still leaks water into the capsule tray :-( Absolutely clueless why now
I find it very frustrating that what seems to be a common problem with these machines is not being recognised by the manufacturers. I am a 74 year old and there is no way that I can do as you have described.
About time Nespresso acknowledged that there is a basic design problem and either fix it or design the machine so that Mr and Ms. Average can carry out maintenance themselves.
Although I can never prove it - it seems that manufacturers would prefer it if you did not attempt a repair yourself. Possibly for safety reasons, but more likely because they feel its too complicated for the average person, or that they would prefer that you buy a new one - and thus help commerce!
Thanks for the good video. I did the cleaning but it is still leaking. I do not believe due to the o ring but I think it is because the plate part with the holes of the brewing mechanism is not replaced well. Is there a particular way to replace this part? How do I know that I did this correctly?
Hi. If you heard and felt the click when you put it back in than it is well inserted. I suspect you have also a loose oring. I will make a video today on how to change the oring on a Citiz model.
mine is leaking underneath the machine, what could that be? nothing in the dispenser
Also, checked 4 hardware stores for the flat faced O ring, none had it. Is it important to have it flat on one side or can a typical O ring be used?
I work with various types of scientific equipment - and more often than not, where a flat O-ring needs replacing, you can easily use a regular, round profile ring - as long as it pushes up against the plastic/metal to form a seal.
Good job Adrian
Once you remove the brew unit, you need to remove the basket to holds the capsule to get access to the o-ring.
How can I contact you Adrian? I have a question about this unit and would like to send you some photos for your thoughts
adrian_benea on instagram
i want to clean the mschine from the inside of it. there is a black dirt coming out from the water. do you know what part i need to clean from inside?
That black dirt is old caffe. Clean exactly what I have in this video.
Nice job thanks ✌🏻👍🏻👍🏻👍🏻👍🏻
Dear whats the screw that you have used?
T10 torx
Great video!!
Muito bom com está video aula eu consertei minha maquina Obrigado
Jaki w twoim Daihatsu Ferozie jest silnik i ile ma koni mechanicznych
Thx for your very helpful video.
But the quality of krups is not only cheap it´s also very difficult to repair. It starts with the head of the screws on the button. I replace them by screws with a torx head. The plate in the brewing unit is made of plastic. No metal ( very cheap ). When I try to move it out of the brewing unit I do not get the plate in one part, I got three parts. I have to order a new one.
Horrible engineering.
Consertei minha máquina, obrigado
Thanks you! ❤
Super easy… step one, here’s a screwdriver that I MADE to enable me to get into the machine… 🤪
Crazy, I know...
I have a unique problem, yes there is leaking but also, the capsule will not get perforated when the lever comes down. So no coffee at all!!
I miss my coffee Adrian!! Help!
Hello. The capsule gets perforated at the narrow end by some knives and at the wider end by the water presure. If your problem is at the narrow end take a look if the knives are not bent.
@@benassy69 sorry I should have been more specific. It is not at the narrow end it is the the diffuser end. We have removed the diffuser plate, cleaned it and placed it back in. It did snap in place. Non-perforating problem existed before and after cleaning everything.
Also, it seems that it requires less force to close the lever down on the capsules than it did before. Not sure how to adjust that. The springs look fine. So looking for your expertise. Thank you!!
I had exactly the same problem only to discover I had put the plate back in with the puncture side facing away from the capsule!
@t.walker4910 have you been able to solve this? I am facing the same issue. Thanks in advance
Thank you.
I watched you but not close enough. I put the round bit back in the wrong way around and nothing worked. I took everything apart and put it in the other way and it's started working. I couldn't see on your video which way you put it back
Yes, sorry about that. Always put it back with the rugged part towards the capsule.
@@benassy69 very kind of you helping others. Just made a coffee and not leaking everywhere, thank you so much.
The most stubborn is not the last screw but yourself insisting in turning the tool using the bare friction of your hands on it instead of inserting a lever at the other of the tool in the hole that seems here for that purpose (or use a wrench).
No need for special tool for opening the bottom. I jest clicked the sides off starting from above.
👍👏
I was repair more than 100 pcs of this machine.. they have a problem with electronics, if you descale and play with machine more than 30min constantly then you broke the electronics
Disgusting, looks like nobody descaled that machine....EVER! 💩 🤮 Depending on the water quality, you're supposed to descale about one per month. I live in Belgium where we have lots of lime in the water, and I descale about every 3 weeks. I recently took my machine apart because of a broken capacitor, but the inside was still like brand new. (video about replacing capacitor in German here: th-cam.com/video/-MiH0MiNVxU/w-d-xo.html )
We live in Cambridge, UK - and our tap water is also full of limescale! But we have a Brita water filter jug - and we only use the filtered water to fill the coffee machine reservoir. It helps a lot. We de-scale roughly once every 3 months.