Sinking fast. Outsourcing the customer service to India. Got hung up on 5x. Chat support is even worse. They Laid off US staff and most of the repair techs to stay afloat & meet earnings.. Delivery contractors who are awful. No one in the stores know anything about anything (including the managers). The brand is Tanking fast..
Refresh cycle is going to help them. All the devices we use today- whether cell phones or laptops or tablets will be obsolete soon.❤🎉 4:25 I got the credit card Jim mentions. It has no interest for 18 months on purchases. Basically free money
The Current CEO is a joke. Killing Best Buy quickly. No more physical media in stores. Won’t shop at Best Buy anymore they are a shell of what they used to be.
They’re a shell for other reasons.. outsourcing the customer service. Delivery contractors who are awful. No one in the stores know anything about anything
Aren't they closing like 20 stores a year? one here was turned into an outlet.
Yes and she just told everyone a problem in the company software in the interview without realizing it.
They are in harvest mode. I don't see growth in the cards.
Maybe but still have a role to provide experiences, repair, order online & pickup in store, recycling, customer education... eg Apple Stores
Sinking fast. Outsourcing the customer service to India. Got hung up on 5x. Chat support is even worse. They Laid off US staff and most of the repair techs to stay afloat & meet earnings.. Delivery contractors who are awful. No one in the stores know anything about anything (including the managers). The brand is Tanking fast..
All the seasoned workers are leaving in droves.
Refresh cycle is going to help them. All the devices we use today- whether cell phones or laptops or tablets will be obsolete soon.❤🎉
4:25 I got the credit card Jim mentions. It has no interest for 18 months on purchases. Basically free money
Interest free isn’t free money
Also 12 month for purchases 299 or over.
The Current CEO is a joke. Killing Best Buy quickly. No more physical media in stores. Won’t shop at Best Buy anymore they are a shell of what they used to be.
Because of physical media? How did you handle the disappearance of CDs or cassette’s? Did you boycott Walmart?
lol what a joke of a response. Everything has moved to streaming and video games are now digital downloads. Physical media is dead, get over it.
They’re a shell for other reasons.. outsourcing the customer service. Delivery contractors who are awful. No one in the stores know anything about anything
Best Buy’s been a sinking ship since she took over. Say goodbye to Best Buy.
Best Buy sucks now without selling Movie's 😢