ServiceNow Integration Hub - Microsoft AD Spoke

Using Microsoft AD spoke is one the easiest way to integrate your ServiceNow instance with an AD server. There are several OOB actions included in the spoke related to computer, user, group, password and object management within AD.
The video was recorded in Paris release and focus on the following:
- Setup a connection and credential for AD
- Setup a flow designer to automate the 'Add User To Group' action using a catalog item
- End to end execution of the flow between SN and AD
- How to handle exceptions from AD
- How to connect with multiple AD servers in the flow
How to install a mid server - • ServiceNow Mid Server ...

[@varunjindal1520]

This is awesome tutorial. No other place to go if you want to learn AD Spoke with ServiceNow.

[@KasturiYadav-oo9lx]

It is so clearly explained. Appreciate it.

[@vitthalude3861]

Thank you for such a simple and well demonstrated video. Really liked it.

[@bhupellygopikrishna3039]

Another beautiful video, thanks

[@WendyJPeterson]

Thanks I just installed this so it was very informative to me.

[@pacpern9988]

Nice clear explanation thanks for taking the time

[@SteveNisbet]

Excellent demo!

[@kaizokujwastaken]

Good video, very informative.

[@michaeltrap1966]

Nice video and good explanation!

[@bahetikr]

What permission are required for the user on AD Server to get authenticated in Connection step?

[@The_Roadside_Ghalib]

Ali bhai rocks !!! :)

[@srisri-et4wq]

Great video, any thoughts on adding multiple users to AD group in a single transaction. Thank you.

[@servicenowtalks3085]

If the API is available within Microsoft Graph API, then you could built your own custom action spoke for it

[@sphinxtrial5318]

Thank you very much for the video!!!
One question though, In the Windows Credential record, there is a checkbox called Use MID Server Service Account, do we set that to true ?(in your previous video on MID Server installation we created the MID Server Service Account, I thought we will be using that here)

[@VishalSharma-zz9ix]

what role or access should be given to "snaduser" to add the users to group and who will give the role?

[@kr0n0l0gik]

How did you define the reference variables for the user and group names in the add user to group catalog item? I have tried setting them as LDAP DB CMDB_CI_ad_controller but neither seems to work.

[@rahmanmahmoodi8573]

Hello, what is the log in that you create at 2:09? Is it the windows login to the Host machine that is hosting AD? And the IP you specified is the AD Host IP address? thx

[@suryakantarout4900]

Can we use it for on premises AD

[@memeswork4258]

Hi, how can I contact you for doubt solving?

[@olayinkaolayiwola8226]

Hi, I’m getting invalid host credentials error

[@ganeshgrande8534]

Hi...The credentials are working fine for me when I test..but when I tried to run the Disable Computer action it is showing an error saying like "
Invalid Credentials for host"..What might be the reason for this?

[@servicenowtalks3085]

Check if right connection is applied on your flow. Also try testing from flow designer with same credential

[@sergey-c8c]

When entering user name in windows credentials. It is a domain account with local admin rights on mid server? Or a domain account with local admin rights on AD Domain Controller? When Testing Credentials, 10.0.04, is the ip address of the domain controller? Also, what AD credentials does the domain account need? Domain Admin?

[@servicenowtalks3085]

I have created a user with local admin rights. The IP address is that of the mid server where I have setup an AD domain and server

[@leetechable]

@@servicenowtalks3085 When testing the credentials I get 'authentication failed'. The credentials are for a local admin on the AD. If I give it domain admin the test is successful. Do you know which permissions are necessary for the test to succeed, with least privilege in mind?
Edit: The error was me creating a new local admin on the mid server. Deleted the created user and used the correct user from AD. Now the credentials are validated.

[@jrubiozxc]

​@@servicenowtalks3085 Thanks for helping me out with that part. By the way, great video!

[@amritatalukdar4112]

Thanks for the video but I can barely hear anything. Is it just me?

[@servicenowtalks3085]

Please try with the headphones if your audio is low on this video

[@amritatalukdar4112]

@@servicenowtalks3085 Thanks, I did. It is better, but still the audio is low.
Anyway, grateful for this video. It was very helpful. 😊

[@vracaze]

Nice video but very quiet I have youtube and system audio at max and Im still struggling to hear you.

[@servicenowtalks3085]

Please try with headphones incase audio is low

[@MyAlimento]

Audio is very low