This was so easy! My 17 year old daughter and I did it without any issues. We just followed step by step! Thank you. Saved me $250 and literally took us about 10 minutes.
Instructions were pretty accurate but I took the hint from another comment and used a small flat bar to separate the magnets. Super fast and easy with no damage to the cover. Unfortunately, the caps were amongst the missing so I used a suggestion from a second comment and used foam earplugs. (Ya gotta work FAST, though!!). I also took off my smartwatch before I started messing with the magnets. I figured that magnets and a wrist computer would probably be a bad combination...
The instructions are very straight forward and accurate. The only issue my husband and I had was moving each flexible base. I was not tall enough (I’m 5’4) or strong enough to carry it to another room. We had to place it on a furniture dolly to move to the other room. We did not break up once! 😂
Great, easy to follow instructions! However, the actors in this video are not an accurate representation of real life. My boyfriend and I broke up five different times during our disassembly 😂😂😂 We are still together but it made me realize we will never go on any game shows together 🤣 and we probably need therapy 😵💫
My wife will tell you to leave me alone until he ask for help lol what I did notice that the people from sleep number didn't really tighten all the screws and nuts smfh
Just finished breaking down my split king, not really any issues. We found if one person holds the base and the other pulls the magnet up it works well. Hope assembly is just a easy.
I have a split king sleep number bed and I really love it except for one thing. You can not move the bed to vacuum or clean underneath it. So what do they make us do? That’s right, you have to disassemble the bed to get a good cleaning where the bed was and reassemble the bed afterwards. I believe Sleep Number should design their beds with rollers/wheels so they could be moved enough for people to vacuum up all that accumulated dust underneath, like I have.
Hope this helps someone in the future - our caps were under the mattress, loose, one on each side, near the magnet above the button on the side. No wonder they get lost all the time. Why wouldn't there be one place to tape a bag with the caps - why wouldn't that be a standard practice? Hoping I won't need to move again for a few years.
My magnet removal method- choke them off. Lol. Reach around the connection with both hands and squeeze. Your thumb knuckles will get leverage to then lift the top magnet off.
Gotta love paying $8600 for a bed. You are willing to pay someone to take it apart for a move because its so expensive and they tell you "a technician won't be in your area for 5 weeks" again i paid $8600 you would think the service would be better. I wish i would have know about the poor service before i bought the bed. I will let everyone know before they buy a bed you are on your own if you need help with something
200 would be cheap their website says 250 to take apart then 250 to box then 250 to reassemble it and same 9k for a bed that needs professional support to move even if you move it to another room I wish I didn’t have the adjustable base it makes it much harder
Be careful when attempting to break the connection between the mattress and the magnets (as shown at 2:29). If the connection doesn't break easily, considering getting a screwdriver to wedge in between the magnets to separate them (and still be careful). Using the technique shown in the video, I was successful in breaking the connection a few times, then one magnet wouldn't let go. I was persistent in my repeated attempts and ultimately ripped the magnet from the bottom of the mattress cover. I called Sleep Number customer service and informed them that I followed their instructions carefully but ending up damaging the mattress cover, suggesting that they modify that technique and update the video. They simply offered to sell me a replacement bag for $286.12 (including shipping).
I have a question for you. in the video it shows in the end how to disassemble the king base, but I have a queen. Do you think that means I can just pick up the queen base and move it without any extra steps? I'm guessing so. I'll be moving it tomorrow. Just curious.
@PlectrumShorts ok cool thanks ima check it out then juss wanted to make sure it works. How easy is it tho? For a queen can u do it by urself or do u need 2 ppl
They said because of insurance issues, they do not move beds, but they will disassemble it for $250 and to call when the bed is moved and then charge another $250 to reassemble it. Isn't that just awesone!
Love the instructions! However... I’m so disappointed because I’ve been trying to get someone out to my hose for the past 6 months. The right side of the bed won’t hold the air. There’s always something and no one has been able to help us. My husband sleeps o. That side of the bed. And as you can imagine, it’s not comfortable. I can’t believe I got fooled into buying such an expensive bed and I’m not even able to have it repaired.
Why don't you tell us with older beds that there are no magnets. I lifted the mattress to break the magnets and ripped the bottom of the bed. Not happy!
So I guess for us who have a queen non split flexfit “F us” right?! Are we supposed to take the frame without dismantling it? Because the parts for step 7-8 are non existent or connections are different except for the legs. How are we supposed to remove the frame from the rail? There are no speed screws and the connections are different. Only way I see it is either disconnecting every single cable to not damage it and that requires removing a bunch of screws all over the rail and frame or just load it up like that and may God help you carrying it and not screwing up the cables
@@paulacarrasquillo6311 Yes it was! The only reason for the plugs that I could see is for faster inflation. We hooked up the tubes, plugged it in and set our sleep number setting and they inflated just fine.
Our bed is 8 years old. There was NO way to separate the magnets. Opened the mattress completely, looked inside, unscrewed the bolt we found and guess what? NO Magnet!!! Watch how old your mattress is before you rip it all apart.
It’s only done so you don’t have to inflate the mattress and wait! This video is if you’re moving from room to room. You can completely deflate the mattress and inflate them again with out any problems.
Tips/tricks for separating the magnets? I have tried the quick pull up technique and the sliding technique with no success. Maybe I am just to weak? How are people doing this?
What I do is reach toward the connection like I’m going to choke it, then literally just squeeze around the whole thing and use my thumb knuckles to lift the top magnet off Very easy for me this way
Hey SleepNumber team 🙋♀️ We are desperately looking for a WOODEN frame or at least a headboard for our sleepnumber bed. Can you please let us know where we can buy the headboard and the two nightstands in this video? Thank you so much in advance!!!
We ordered our headboard thru the store we bought our bed from, when we bought it. Really nice headboards but they’re over $1k 😅 and don’t forget to buy the brackets as well
I am moving my bed for the first time. I pulled "swiftly" on the magnets and they pulled right out of the fabric. Now, I can't attached the mattress to the bed. 🤬
I did. However it’s not recommended if you’re-(I don’t want to say a man)-not strong enough. I used a flat bed dolly, tricky part is getting around the bedroom, hallways and doors. I have some experience with moving stuff but if you don’t, then it’s best to get help
Works great until the hose! Mine was VERY tightly zip tied up. Looks like you all didn’t have a clip and did that instead. Not happy with that since this is the most expensive bed you sell and you ZIP TIED IT because you didn’t have a clamp
GT Goros we ended up just deflating and reinflating, no caps needed. hope it helps! i regret buying this bed so much just by the fact that you’re suckered into paying $300 for such terribly quality sheets.
@@kylewheeler4550 This is a pretty un-unique situation with the caps. A possible reply could be "Your local Sleep Number store will be happy to give you a pair of caps but please contact use here so that we may follow up more specifically."
Worst $5500 dollars I ever spent. This is nothing more than a very expensive air mattress. Spent two years living with shoulder and back pain after purchasing this bed until I finally gave in, cut my losses and purchased a real mattress again.
Holy shit this is complicated. Tell your movers to watch this video before they screw up moving your bed like the idiots I had who messed up my i8. I guess I’m the idiot for not making enough time in my schedule to spend finding out how ridiculous this process is
My mom's bed is about ten years old . Needed to move the bed because we are having new flooring put in her room. I came to this page for info. I AM ONE PERSON .. I DON"T HAVE a 2nd person. Stupid "you need two people". Next -- why am i JUST NOW learning "you can't move without them" regarding the caps? The flooring people are coming TOMORROW. If the caps are not in that handy dandy space as pictured in this video ... What is a person to do then? I mean FOR REAL??????? I even looked at several other videos on this and yeah, what a crappy instructional video. Tha's ok .. I will figure it out on my own.
How did you make out ? guessing it was the older version and not this new updated model that they show in the video. I'm trying to figure it out myself now as we have a classic queen bed with flexfit 2 adjustable frame and have to move it in 11 days about a mile down the road to our new house
Absolutely hated this bed. It was not worth the money and no matter what i tried i could not get comfortable. Taking the base apart and the magnets was such a pain
BUT ANYONE WITH A PACEMAKER STAY 6 FT AWAY FROM MAGNETS. OUR DR. TOLD MY HUSBAND HE CAN'T BE WITH IN 6 FT OFTHE BED WHEN TAKING BED APART. SO GLAD OUR SET UP MEN TOLD US TO CK WITH HIS DR FIRST .
This was so easy! My 17 year old daughter and I did it without any issues. We just followed step by step! Thank you. Saved me $250 and literally took us about 10 minutes.
Thanks for the comment I’ll be attempting soon😬
Instructions were pretty accurate but I took the hint from another comment and used a small flat bar to separate the magnets. Super fast and easy with no damage to the cover. Unfortunately, the caps were amongst the missing so I used a suggestion from a second comment and used foam earplugs. (Ya gotta work FAST, though!!). I also took off my smartwatch before I started messing with the magnets. I figured that magnets and a wrist computer would probably be a bad combination...
The instructions are very straight forward and accurate. The only issue my husband and I had was moving each flexible base. I was not tall enough (I’m 5’4) or strong enough to carry it to another room. We had to place it on a furniture dolly to move to the other room. We did not break up once! 😂
Wow then we are screwed then. My wife is 4’11” and 110 lbs 😂
Know what would’ve been amazing? Listing the steps at the end so we could grab a screenshot.
Great, easy to follow instructions! However, the actors in this video are not an accurate representation of real life. My boyfriend and I broke up five different times during our disassembly 😂😂😂 We are still together but it made me realize we will never go on any game shows together 🤣 and we probably need therapy 😵💫
This comment just made my wife and I smile.
Absolutely the honest & most admirable comment ever! Getting ready to move mine by myself.
My wife will tell you to leave me alone until he ask for help lol what I did notice that the people from sleep number didn't really tighten all the screws and nuts smfh
😂😂😂😂😂iykyk
😂😂😂😂😂
Just finished breaking down my split king, not really any issues. We found if one person holds the base and the other pulls the magnet up it works well. Hope assembly is just a easy.
So was it...??
I have a split king sleep number bed and I really love it except for one thing. You can not move the bed to vacuum or clean underneath it. So what do they make us do? That’s right, you have to disassemble the bed to get a good cleaning where the bed was and reassemble the bed afterwards. I believe Sleep Number should design their beds with rollers/wheels so they could be moved enough for people to vacuum up all that accumulated dust underneath, like I have.
Just get a robot vacuum cleaner. My irobot s9 cleans under the bed great
Love my iRobot I recommend as well for those tough to reach places.
Same here, we have our roomba take care of that area. Only option unless you have longer vacuum hose attachments and get on all fours
I raise the head and feet to clean under it.
Same here, super easy. I can see all the giant tumbleweed pet hair dust bunnies and easily get those critters out.
There is one thing I would change about this video. Detach the magnets first before you plug the hoses. It will make everything easier
Hope this helps someone in the future - our caps were under the mattress, loose, one on each side, near the magnet above the button on the side. No wonder they get lost all the time. Why wouldn't there be one place to tape a bag with the caps - why wouldn't that be a standard practice? Hoping I won't need to move again for a few years.
My magnet removal method- choke them off. Lol. Reach around the connection with both hands and squeeze. Your thumb knuckles will get leverage to then lift the top magnet off.
I used to be a technician…and that’s how we were taught to do it 👍🏼
Used foam ear plugs because they never gave us caps and we didn't have time to wait for new ones
Thanks for the tip!
They make this look so easy and we’ll be over here getting hella frustrated trying to dismantle ours!
And how exactly do you get the magnets to release?
Gotta love paying $8600 for a bed. You are willing to pay someone to take it apart for a move because its so expensive and they tell you "a technician won't be in your area for 5 weeks" again i paid $8600 you would think the service would be better. I wish i would have know about the poor service before i bought the bed. I will let everyone know before they buy a bed you are on your own if you need help with something
We're moving ours ourself I won't pay 200$ to have someone move it for me. But i still love my 8,000 bed
I’m not going through this… I don’t have the patience for it! 😭
My experience is the same.
Yes,the bed is awesome, everything, about the company is pure ridiculous
200 would be cheap their website says 250 to take apart then 250 to box then 250 to reassemble it and same 9k for a bed that needs professional support to move even if you move it to another room I wish I didn’t have the adjustable base it makes it much harder
Be careful when attempting to break the connection between the mattress and the magnets (as shown at 2:29). If the connection doesn't break easily, considering getting a screwdriver to wedge in between the magnets to separate them (and still be careful). Using the technique shown in the video, I was successful in breaking the connection a few times, then one magnet wouldn't let go. I was persistent in my repeated attempts and ultimately ripped the magnet from the bottom of the mattress cover.
I called Sleep Number customer service and informed them that I followed their instructions carefully but ending up damaging the mattress cover, suggesting that they modify that technique and update the video. They simply offered to sell me a replacement bag for $286.12 (including shipping).
Thanks and ya sounds about right F sleep number
Great set of instructions. I was able to disassemble my bed without a single “huh?” Haha. Thanks!
I have a question for you. in the video it shows in the end how to disassemble the king base, but I have a queen. Do you think that means I can just pick up the queen base and move it without any extra steps? I'm guessing so. I'll be moving it tomorrow. Just curious.
@bmbutler2010 how did that work out for you I have a queen and just wondering incase I move
@@Aj80503 I’ve done it 2 or 3 times now. Haha. I use the same video every time. It works pretty well.
@PlectrumShorts ok cool thanks ima check it out then juss wanted to make sure it works. How easy is it tho? For a queen can u do it by urself or do u need 2 ppl
@@Aj80503 I was forced to move a king by myself once. It’s doable, but I don’t recommend it. Haha. But I’m also over 50 so…
They said because of insurance issues, they do not move beds, but they will disassemble it for $250 and to call when the bed is moved and then charge another $250 to reassemble it. Isn't that just awesone!
Lol. 😂told us the same. So happy for this tutorial
Love the instructions! However... I’m so disappointed because I’ve been trying to get someone out to my hose for the past 6 months. The right side of the bed won’t hold the air. There’s always something and no one has been able to help us. My husband sleeps o. That side of the bed. And as you can imagine, it’s not comfortable. I can’t believe I got fooled into buying such an expensive bed and I’m not even able to have it repaired.
Same here 😢
My experience is that the assemblers and repair crews are only barely competent. Sad, but not surprised that you are having trouble. good luck,
Why don't you tell us with older beds that there are no magnets. I lifted the mattress to break the magnets and ripped the bottom of the bed. Not happy!
So I guess for us who have a queen non split flexfit “F us” right?! Are we supposed to take the frame without dismantling it? Because the parts for step 7-8 are non existent or connections are different except for the legs. How are we supposed to remove the frame from the rail? There are no speed screws and the connections are different. Only way I see it is either disconnecting every single cable to not damage it and that requires removing a bunch of screws all over the rail and frame or just load it up like that and may God help you carrying it and not screwing up the cables
Really easy to disassemble, great video. Thank you
Yeah but I don’t want to disassemble my bed to vacuum my carpet beneath it 😢
This is some dystopian future way of sleeping and taking apart a bed.
Do you really need the plugs to move the mattress? They shipped them folded up. So can't you move them folded?
Same question I have. I just unplugged mine thinking I could air it back up since it didn’t come aired up. Does this mean the bed is now ruined?
@@scrook138 so was your bed ok?
@@paulacarrasquillo6311 Yes it was! The only reason for the plugs that I could see is for faster inflation. We hooked up the tubes, plugged it in and set our sleep number setting and they inflated just fine.
Much appreciated!
Our bed is 8 years old. There was NO way to separate the magnets. Opened the mattress completely, looked inside, unscrewed the bolt we found and guess what? NO Magnet!!! Watch how old your mattress is before you rip it all apart.
We paid $8,000 just to be defeated by missing caps. Engineer the caps into the damn mattress.
why is necessary to move the mattress inflated vs. deflating and packing air chambers in a box?
It’s only done so you don’t have to inflate the mattress and wait! This video is if you’re moving from room to room. You can completely deflate the mattress and inflate them again with out any problems.
Thank you, your instruction was perfect!
Moving day and I find out my (really expensive) bed didn't come with caps. Don't have time to order them. Wish me luck.
We checked ahead of time thankfully and just went to the closest store to get them cause we didn't have ours either 🙄
Tips/tricks for separating the magnets? I have tried the quick pull up technique and the sliding technique with no success. Maybe I am just to weak? How are people doing this?
What I do is reach toward the connection like I’m going to choke it, then literally just squeeze around the whole thing and use my thumb knuckles to lift the top magnet off
Very easy for me this way
Hey SleepNumber team 🙋♀️ We are desperately looking for a WOODEN frame or at least a headboard for our sleepnumber bed. Can you please let us know where we can buy the headboard and the two nightstands in this video?
Thank you so much in advance!!!
I bought mine at West Elm. Mid century modern
@@h034481 thank you!!!
We ordered our headboard thru the store we bought our bed from, when we bought it. Really nice headboards but they’re over $1k 😅 and don’t forget to buy the brackets as well
You can buy any frame to go around bed
You can use any headboard you want. Just have to buy sleep numbers headboard brackets for $40.
I am moving my bed for the first time. I pulled "swiftly" on the magnets and they pulled right out of the fabric. Now, I can't attached the mattress to the bed. 🤬
Has anyone done this process on their own? I don't have a 2nd person to help, but I don't see why you can't possibly do it alone?
I did. However it’s not recommended if you’re-(I don’t want to say a man)-not strong enough. I used a flat bed dolly, tricky part is getting around the bedroom, hallways and doors. I have some experience with moving stuff but if you don’t, then it’s best to get help
Works great until the hose! Mine was VERY tightly zip tied up. Looks like you all didn’t have a clip and did that instead. Not happy with that since this is the most expensive bed you sell and you ZIP TIED IT because you didn’t have a clamp
How about the video for a queen size bed , it’s not even on your website
why can’t i deflate and re-inflate the mattress?
@@sleepnumber Why can't you just answer the question here for the rest of us that have the same question?
GT Goros we ended up just deflating and reinflating, no caps needed. hope it helps! i regret buying this bed so much just by the fact that you’re suckered into paying $300 for such terribly quality sheets.
GT You can always call a local sleep number they have bags full of caps they can mail or you can pick up. That’s what my local sleep number did.
@@kylewheeler4550 This is a pretty un-unique situation with the caps. A possible reply could be "Your local Sleep Number store will be happy to give you a pair of caps but please contact use here so that we may follow up more specifically."
I agree!!!! Bed and sales scam was a waste of my money
How is the dude not warm?
My bed has slipped a bit..I cannot get magnets to budge
@@sleepnumber wow, what a fucking useless generic reply.
why is the hole for the hose cut like that at 1:28, there is no stitching to stop a tear? Looks like a dull knife cut it
EASY!
Very comfortable be but for this reason, never again.
Worst $5500 dollars I ever spent. This is nothing more than a very expensive air mattress. Spent two years living with shoulder and back pain after purchasing this bed until I finally gave in, cut my losses and purchased a real mattress again.
Holy shit this is complicated. Tell your movers to watch this video before they screw up moving your bed like the idiots I had who messed up my i8. I guess I’m the idiot for not making enough time in my schedule to spend finding out how ridiculous this process is
My mom's bed is about ten years old . Needed to move the bed because we are having new flooring put in her room. I came to this page for info. I AM ONE PERSON .. I DON"T HAVE a 2nd person. Stupid "you need two people". Next -- why am i JUST NOW learning "you can't move without them" regarding the caps? The flooring people are coming TOMORROW. If the caps are not in that handy dandy space as pictured in this video ... What is a person to do then? I mean FOR REAL??????? I even looked at several other videos on this and yeah, what a crappy instructional video. Tha's ok .. I will figure it out on my own.
How did you make out ? guessing it was the older version and not this new updated model that they show in the video. I'm trying to figure it out myself now as we have a classic queen bed with flexfit 2 adjustable frame and have to move it in 11 days about a mile down the road to our new house
Absolutely hated this bed. It was not worth the money and no matter what i tried i could not get comfortable. Taking the base apart and the magnets was such a pain
Worst bed I ever owned. Nothing but a glorified air mattress.
Ok this process is ridiculous .. 🤬🤬🤬🤬 I’m so annoyed by this!
BUT ANYONE WITH A PACEMAKER STAY 6 FT AWAY FROM MAGNETS. OUR DR. TOLD MY HUSBAND HE CAN'T BE WITH IN 6 FT OFTHE BED WHEN TAKING BED APART. SO GLAD OUR SET UP MEN TOLD US TO CK WITH HIS DR FIRST .
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