Thank you for sharing a great, precise, informative video! You enabled me to replace the batteries on our stairlift with no problems! Your video was Perfect and it gave me the confidence to do it myself! I really appreciate your expertise, as well as being able to explain all the details clearly, and step by step, that are necessary! I never imagined I could do this and the wonderful feeling of accomplishment and helping out my husband so he can still keep on living his life is the Best! Thank you!
Have to add my thanks for probably the best instruction video I’ve ever seen for anything. The pacing was perfect for pausing, doing that part then moving on. My 80yr old neighbor called panicked that acorn or the contractor was going to charge him $400! When he found out the batteries only cost $70, he was thrilled. Your video came up as the first in my battery search so very easy to find. 👍🏻
I have a friend who is taking care of a 93 year woman and her chair broke. She asked me to fix it and thanks to your video I was able to do it in one hour. It would have taken me a long time to fix it. Just the carcass alone would have been a big headache. You made it easy. Your video is excellent . Very easy to follow, doesn’t get better than that. Thank you.
This is my favorite type of comment to get on my channel. I'm happy that you found my video useful and that you were able to get the chair running. Thanks for the comment.
Just recently got one of these from a neighbor. It works great after cutting the rail to fit our one-step shorter basement stairs. I found this as I like to know all about machines that I have *before* there is need for maintenance. Many thanks for providing an informative video.
You're welcome, Lon. It's a good idea that you do your research before the problems come up. Changing the batteries is pretty easy and something you will no doubt need to do if you have the machine for any length of time. Thanks for the comment!
Thank you! My son fell and hit the panel on our stair lift. Using it, the panel popped off and disconnected three quick connects. We called for service and couldn't get anyone out here for 5 days. A few years ago we decided to buy a stair lift, rather than move into a ranch house. Today's problem showed us the flaw in that decision. Following your instructions, I was able to take the cover off, look at the panel, reconnect the quick connects and get the stair lift working again. I am SO happy that we are not stranded for five days, waiting on service.
your tutorial is stupendous! I followed it religiously as I replaced the batteries in my brooks (same as acorn) stair lift. Had to hand crank it up to the charging station location and it is now charging up! Hardest part was getting the cover on and off! thank you so much for this video....could never have tried it without it!!
Thank u Tom! Well explained and fully accomplished! My mom is very happy that we saved money by doing it ourselves. Thank u for posting this video. Take care.
Thanks Tom. I found this a most helpful video - a masterclass in clear communication by an experienced and careful skilled worker who knows what he is doing and knows how to teach.
Great video. Just bought a house with an acorn chair lift. The display was blank. Thanks to your video, I was able to learn how to take the cover off and find a loose wire!
Good to hear that you found the problem. They are a little intimidating the first time you work on one. You feel like you might wreck something. Thanks for the comment, Steven.
This is exactly the description I was looking for. You've saved me the expense of getting an engineer out to replace my batteries. Thank you so much. Same product here in the UK.
Excellent video. I started on the replacement project using some printed instructions, but was stymied when I could not remove the cover after removing all the screws. Your demonstration of removing the cover filled in the gap that I was missing. Project finished - no problems. Thanks so much for taking the time to do this. Oh, and I agree that this could be made a lot easier by the addition of a door or removable plate on the housing cover. No good reason for it to be this complicated, except to make it easier for many folks to just call the tech.
This TH-cam video was extremely detailed, and very specific as to what had to be done to change the batteries. The manual provided with the Acorn 120 Super Glide Stair Lift doesn't provide any instructions on changing the Stair Lift batteries so this was very helpful.
Great video and detailed video presentation. It came at the right time and I appreciate all your time in sharing this. I know this post is too long and apologize, anyone else read on but don't complain later. I have been concerned about my 99 year old's aunt's Acorn chairlift batteries for some time since I bought it for her used and put it in over 5 years ago. I got a call from her this past week and she told me the chair stuck in middle of way down and she had to get out and walk. I went down the next day to look at it and had just replaced the batteries in the remote the day before. It would not make a complete pass up or down without stopping and keep pushing the remote's button. I figured it was the main batteries on the lift. Called Acorn up and was totally shocked at price (around $360) to replace these. I had no idea how to do it and saw this very helpful video which someday will save me well over $300 for 10 minutes work. It turned out that our trouble was that the remote's 9 volt battery was bad even though just replaced the day before. I can't recall what code I was getting when it was stuck and stopped. Is there any way you can check battery condition for strength even though still working and show code 1 when at charging locations? Bottom line is SHAME ON ACORN for ripping off these elderly people who need help the most. Please people, check on any repair costs before buying any unit. I personally do not believe the service extensions are worth the other RIP off price they want. These excessive prices to fix really upset me and Acorn knows that most of these people don't have help like you and me can provide to relatives. They even told me they would not sell me the batteries alone as it required a technician to do it. Can you believe that? This was told to me by their home office customer care agent on Jan 29, 2020 for all who read this.
The batteries in your unit are probably close to the end of their usefulness. Depending on the batteries they are usually rated for 4-5 years. I got 7 years out of a pair once. You would probably have to take the batteries out to put a load test on them individually to determine how strong they are. If it were me I would replace them soon, when it is convenient for you, before your loved one has a problem. Thanks for your comment and good luck with the replacement.
Anthony Mcguigan You're welcome, Anthony. The reason I made this video is because I couldn't find good information on how to easily change the batteries. I'm glad you found it useful.
In my "younger years" I was a "Heavy Line Mechanic" (fancy term for being able/required to repair any and every thing on an automobile!!) for a couple of decades, also raced motorcycles professionally (lotsa metal plates, pins, broken bones, including a Crushed C-4 and Fractured C-5 [broken neck!!] ).. Now, kicking seven and a half decades in the posterior we went to buy a VGC but gently used stairlift, I had NOT a clue as to where to find the batteries!! (I DO know how to change them, tho ;-} ) I enjoyed your informative video.. Thanks for teaching this "old dog" a "new trick"!!
Sounds like you've had a fun life. I'm probably a bit like you as I seem to be able to fix a lot of different pieces of equipment, machinery, vehicles etc. I'm glad that you enjoyed the video and appreciate your nice comment.
Thank you from Italy. A very clear video. Acorn wanted 350 euros to come and change the batteries. I bought the exact ones from amazon for 45 euros, shipping included.
This video is so helpful. Hope it remains online. It’s the 2nd time I used it in 4 years. Specific detailed explanation of everything that had to be done to change the batteries is shown. Great job Tom!
I can't thank you enough for posting this video. Following your clear instructions, my daughter and I were able to replace the batteries in our old Acorn Superglide 120 without too much difficulty, and with confidence. It made it into a very doable and fun project, and took all (well, most) of the anxiety out of it.
You're welcome, Dan. I'm happy that you and your daughter performed an almost anxiety free repair. Next time, it will be anxiety free! Thanks for commenting. 👍😊
Thank you very much for posting this video! Mostly I watch TH-cam for entertainment purposes. This is the only video that has saved me money and time! YOU ARE THE MAN!!
Thank you very much from Germany, Tom!!! Even after five years, your video is as useful as it was on the first day. Even an impractical person like me got my lift going again (and saved a lot of money). Thank you again!
@TomandJulieMineExploring Hi, would you have a solution as to why my father's stairlift is bleeping as if it's in sleep mode? The code states A1. Thanks
You are a trusting man. I would have tried the unit with the new batteries before fighting to put the cover back on. Great video. I've ordered one of these and now have the confidence to change the batteries on my own, when they are needed. YES!!! Batteries Plus are the best!!!
Hi Warren. Glad that you now have the confidence to replace the batteries when needed. I was pretty sure it was all together properly as I was replacing the cover. Thanks for the comment!👍😁
You're welcome, Fay. The batteries are rated to last around 4 years, although you might get more out of them, so replacing them is something most people will have to do at some point. Thanks for watching!
Hope you can get some batteries that will last longer than one year. You should get at least four years out of them and possibly many more than that. Thanks for the comment, Cliff!
Thank you for making this video. It will be a big help to my daughter when she installs the new batteries. I suppose this is easy, for some people, but I would have a hard time doing this myself. It is a shame they didn't design it so that it would be easy for those of us, who use the lift, could change the batteries ourselves.
Hi Betty. You're welcome, and I hope your daughter has an easy go of the battery swap. It's not terribly difficult, and the video will be helpful. Thanks for leaving a comment for me!👍😊
@@TomandJulieMineExploring Those metal battery securing bands are just itching to short a battery out. Would suggest anyone to have a little insulating tape handy to put temporarily on the terminals to help prevent that while threading the batteries out and in.
Now wait a minute. Both you and Julie hike to high places in the desert and explore mines, climbing everywhere. I once did considerable hiking and climbing myself, but can't any more. 7 heart surgeries and knee replacements took care of my hiking days. I'm the one that needs a stairlift, as I'm beginning to have problems getting to my 2nd floor photo studio (out of control hobby). Your description and video pretty much convinced me that Acorn is the brand that I want. I have only just started looking. I will need one a bit more complicated, since I have a landing and 90 degree right turn and 3 more steps to reach the bottom. Thanks for posting this.
Sorry to hear of your heart attacks and knee problems, Charley. This machine is my mother's. She is 95 years old and mostly uses it to haul her laundry to the second floor. Her setup has two chairs as her house is a split level. It was installed for her late husband, my step father, after he had a stroke. We make a small number of 'how to' videos. I can't really vouch for one lift chair brand over another. Thanks for looking at this one and commenting! 👍
@@TomandJulieMineExploring Thanks, Tom. That explains my question well. Long live your mom. My mom died in 1981 at 67 years. I'm 80 now, and a bit surprised that I'm still here.
Excellent video. Very well explained and demonstrated. I do a lot of diy repairs and maintenance. Thank you for giving me the confidence to tackle this project and for taking the time to make this video.
Hi Robert. You're welcome, and thanks for the nice comment. I'm confident that you will have no problem doing this battery swap. Thanks for the comment!👍😊
Thank you, Tom, for this very detailed video. It was posted perfectly timed for my needs. Our 2008 version needed those new batteries as we approach a medical need in the family. In 2008 it helped aging mothers and us as caregivers. I'm so glad you mentioned Batteries Plus for then I immediately knew where to go. They had not arrived in our town when we last used the lift in 2011. One curiosity was that my installation was a mirror image of yours. Good exercise for the brain! Thanks again.
Ole Olesen Thanks for the nice comment and I'm so glad you found the video helpful. P.S. As a native Minnesotan where there are many Scandinavians I like your name.
You did a very good job demonstrating how to remove the necessary items to change the batteries. It made it easy to change the ones in my starlit. I would think the Acorn could have an access door that swings out that gives access to the batteries. I was even thinking of cutting one out that was on hinges & would swing out.
Hi Jerry. Yes, you would think that Acorn could have made the access a little easier. Now that you have done it once, it will be quite easy next time. Thanks for your comment.
I been Looking For A Video That Have The Best And Clear And Detailed Instructions And Friend Let Me Tell You Are By Far One Of The Best There Is Out There Thank You Very Much!!!!! For The Ones Saying Why They Made The Battery Installation Complicated It's A Money Thing They Are Making Sure To Stay In Business When You Called Them To Install The Batteries Shame On Them!!!!! Thanks To You We Don't Have To Thanks For Your Quick Tips And Straight Forward Instructions Can't Wait For My Batteries To Get Installed Thanks Again!!!!!!
AKingZWldAQu33nZUnVZ Thanks for taking the time to leave me your awesome comment! I couldn't find a good video on how to change the batteries so I made one myself and I hope it helps others save some time and money.
I decided to try replacing the batteries on my mom's Acorn stair lift. I'm VERY inexperienced and when I pulled the cord apart, the fuse dropped! I hope I can find it!Other than that, your instructions have been tremendous.
When you remove the old batteries replace them with the same type. If you have a Batteries Plus store, or something similar, near you bring the old ones in and they will match them with new batteries and recycle the old ones. You should try to find the fuse as I'm not sure of the amp rating your machine uses. It should be a standard glass automotive AGC type fuse, but it's important to know which amp rating to get. They are very inexpensive.
Hi tom , I just wanted to give a quick update on mums stairlift.service man came out yesterday. He was extremely helpful and showed me everything he did. It was in fact a little loose wire just underneath the outer casing, I do think most people would not have recognised that it was loose. He also replaced the batteries which as you predicted were in fact nearly dead . It was £80 for the callout and £50 for everything else . Other than I think the call out was very expensive , the price was not to bad . The service man also give my mum his mobile phone number for the future. All in all not too bad . We are in Northern Ireland so I hope this information and you video will help others in a stairlift Disaster lol . Again thank you for your video and messages tom they were very informative .
You're welcome and thanks for the update, Fiona. It's helpful that you shared this information here. I'm glad you got things fixed up for not too much money and your mum doesn't have to worry about the lift anymore. I hope all else is well in Northern Ireland.
Northern Ireland is amazing tom , very much embroidered in brexit at the moment but as always Northern Ireland politics are fascinating so never a dull moment lol .
Thank you for a great video. I'm about to buy a pre-owned unit and the owner told me she was quoted $250 for the batteries to be replaced 😳. I was 99% sure that was a rip-off move from a technician. Thank you for confirming my suspicions.
$250 seems a little high. I know they need to make a profit but many people that own these units are elderly folks who may not have a lot of income. Thanks for the comment!
Absolutely awesome video thank you so much for the step-by-step demonstration I was able to follow you ,take apart and put back together this chair lift with your instructions .....again thank you so much🤗
Thanks for the video. Am about to change the batteries on my Mum's stairlift. And glad to see how best to access the innards. Would like to add though people be careful with the metal straps when putting the batteries in. Those 12v batteries can throw out a good lot of sparks when shorted even when low. And if continuously shorted will cause a fire. So make sure the battery terminals are clear and secure.We use these batteries in alarm panels and have seen burns, eye injuries, blown equipment and fires due to sloppy installation.
That's always good advice when working around batteries. The good news is that 12 volts is not enough to give a person a serious shock. Good luck with your machine and thanks for your input on the shorting of the batteries, Grant.
Thank you for sharing a great, precise, informative video explaining all the details clearly step by step that are necessary!! U just saved mE $250.000
Thank you that help me a lot I need to replace my batteries soon and I need to price them as well. Thanks again well done. all so see that you Don't have to take the seat off its so hard to get that seat off. Thanks again .
My husband has a Caresta Stairlift and I never find video or manual about it, I will check if it's similar to yours, thanks for sharing. God bless you.
They certainly don't make it easy for the owner to replace the batteries but it's well worth going to the trouble as they would charge an arm & a leg to be called out to do the task. Great video, thanks for uploading.
@@TomandJulieMineExploring You're welcome. BTW, if mine exploration is your thing you need to get to Cornwall, UK. We have hundreds of old tin & copper mines! I know because I collect minerals from their old dumps.
Mine didn't have the Zip Tie strap, but just FYI, with some Zip Ties, you can use a small flat blade screwdriver, and release the catch on the Zip Tie, so you can reuse it. Just my 2 cents, I'm sure this video has helped a lot of people, I figured it out by trial and error, I wish I had seen this video before I attempted, lol, but that was 10 years ago.
I don't think the zip tie is necessary, but I wanted to put it back the way I found it. I suppose the bolt on the band clamp could rattle loose. Thanks for your input!
Hello Tom, I watched your video last night. I'm mechanically inclined, and felt I was up for the task ( Also I'm CHEAP ) Didn't want to pay the $250.00 service call. Then the replacement charges with parts extra. The total that I was quoted was north of $365.00 Well I'm B R A G G I N G, but I had the chair apart and batteries off in 5 - 6 minutes, and the reassemble maybe 4 - 5 minutes. I could have been faster, but I was patting myself on the back TOO much... LOL. I found that Amazon has a pair of batteries for $34.95 with FREE shipping. I didn't want to wait two days so I went local, and only paid $20.45 EACH. Tom T H A N K S again for the EXCELLENT video. You made my job easy, and my 91-yrs old BEST fishing BUDDY very HAPPY.
@@TomandJulieMineExploring Just wondering...i was gifted an acorn stairlift-straight 130 and there are no re-installation instructions.....any ideas or videos ?
Excellent demonstration my friend👍 .. if it was mine I would have left off all the parts, so it be easier to do next time🤣... looks to me like, if the manufacturer cared, they could make that have a door that opened up and you could slide the batteries out. Thanks for sharing my friend
Thanks for the great comment, Yankee. It would make sense to leave an easier access door for the batteries, but then their service technicians wouldn't have anything to do.
@@andrewmiller8891 Actually it WAS charging, did you not see the LED display flashing "C5". The C codes are charge codes and go from 1 to 6 as it charges. Maybe research before having a go at someone who was kind enough to do this for us.
I looked at the code and states that the batteries are low charged. That could be defective battery or batteries, or the system is not charging. The transformer put 24 volts to the printed circuit board charger and pass it to the batteries. I guess you were lucky that the problems were the batteries. It couldt it been the transformer not putting the right amount of voltage (the codes still working) or the printed circuit board. I find it good that you show me how to remove the cover, I thank you for that. It would it been great to show how to test the transformer with a load to see if it had the right amount of voltage sent to the printed circuit board and if the batteries were receiving the right amount of voltage. Anyway you did a great job. I learned something from your video.
Hi Luis. This video is only about changing the batteries. I have to be careful trying to get people to do a more involved diagnosis as it is beyond the scope of most chairlift users. Batteries are the number one issue with these lifts. If your batteries are more than about four years old, I would replace them. Thanks for the comment, and good luck with your repair.
At 5:45 min. Do not like how close the band clamp gets to the battery terminals even if bat are very low...(Use electrical tape/caps to protect batteries first, Could avoid a short) and be very careful for some sharp edges that could cut you. I did enjoy the video...Thanks my friend and I gave it a thumbs up.
There is quite a bit of information on the Internet about error codes. You must have a newer model than what I have as I don't think my codes include an H3. It might be a safety sensor that is not quite right.
Tom, when I was "wrestling" the cover back on I inadvertently moved a bundled wire connector off of it's plug-in, that was the problem (now I know, one service call later).
Hello Tom. I have a chair like the one in the video that went down halfway down the track, stopped, waited a few minutes, started it up again and it only managed to move forward and down a little more, stopping before the end of the track. It doesn't want to go up at all. I know that there is a way to move the chair manually, removing the cover that you explain in your video and using a round handle that is an accessory that comes with the chair. In your footage I could see that the round handle with manual operation must fit that hexagonal tip on the engine (that silver cylinder). But the manual says that we must first disconnect the cable from the batteries and the handle is only meant to be turned a little, just for the chair to move about 1 inch to remove any obstruction in the rail. I suspect that the batteries were insufficiently charged (perhaps because it had been out of the charging contact position for a while) and therefore the batteries are insufficiently charged to move the chair to the top at the end of the rail. I wonder if the handle can be turned continuously with care and patience, so that the chair gradually manages to reach the top at the end of the track, to reach the charging contact. Have you ever needed to use this round handle and would you know if it can be turned continuously, moving the chair much longer than just 1 inch?
I have moved the chair manually. It is a very slow and tedious procedure. I don't know why you couldn't move it as much as is necessary to get to a charge point except that it's slow.
Hi! What type of batteries are needed? Is it a size I would ask for? Thank you!! Trying to fix for my elderly mother! This video was the MOST helpful info I have found after scouring the internet
Put the same number battery in that you take out. If you bring it to the store with you they will get you the correct battery. Thanks and good luck, Nicki.
Thank you for sharing a great, precise, informative video! You enabled me to replace the batteries on our stairlift with no problems! Your video was Perfect and it gave me the confidence to do it myself! I really appreciate your expertise, as well as being able to explain all the details clearly, and step by step, that are necessary! I never imagined I could do this and the wonderful feeling of accomplishment and helping out my husband so he can still keep on living his life is the Best! Thank you!
You're welcome, Ann. I'm happy that you were successful in changing out the batteries. Thanks for the nice comment!
@@TomandJulieMineExploring Exact reply as above.. thank you immensely..
@@lclements62 Thanks, Larry!
Have to add my thanks for probably the best instruction video I’ve ever seen for anything. The pacing was perfect for pausing, doing that part then moving on. My 80yr old neighbor called panicked that acorn or the contractor was going to charge him $400! When he found out the batteries only cost $70, he was thrilled. Your video came up as the first in my battery search so very easy to find. 👍🏻
Thanks for the nice comment, Patti. I hope your neighbor got their machine fixed.
I have a friend who is taking care of a 93 year woman and her chair broke. She asked me to fix it and thanks to your video I was able to do it in one hour. It would have taken me a long time to fix it. Just the carcass alone would have been a big headache. You made it easy. Your video is excellent . Very easy to follow, doesn’t get better than that. Thank you.
This is my favorite type of comment to get on my channel. I'm happy that you found my video useful and that you were able to get the chair running. Thanks for the comment.
Just recently got one of these from a neighbor. It works great after cutting the rail to fit our one-step shorter basement stairs. I found this as I like to know all about machines that I have *before* there is need for maintenance. Many thanks for providing an informative video.
You're welcome, Lon. It's a good idea that you do your research before the problems come up. Changing the batteries is pretty easy and something you will no doubt need to do if you have the machine for any length of time. Thanks for the comment!
Thank you! My son fell and hit the panel on our stair lift. Using it, the panel popped off and disconnected three quick connects. We called for service and couldn't get anyone out here for 5 days. A few years ago we decided to buy a stair lift, rather than move into a ranch house. Today's problem showed us the flaw in that decision. Following your instructions, I was able to take the cover off, look at the panel, reconnect the quick connects and get the stair lift working again. I am SO happy that we are not stranded for five days, waiting on service.
I am happy that you were able to get your lift working again, Bruce. Thanks for the great comment...made my day.
your tutorial is stupendous! I followed it religiously as I replaced the batteries in my brooks (same as acorn) stair lift. Had to hand crank it up to the charging station location and it is now charging up! Hardest part was getting the cover on and off! thank you so much for this video....could never have tried it without it!!
You're welcome, Kim. Glad that you were able to replace the batteries and save yourself some money. 💰 Thanks for the comment!
CHEERS! 90 yr old lady downtown. Promised her I'd get her chair fixed. Thanks to this vid, NOW I can!!!!
Hope you get it fixed, Lawrence.
Excellent tutorial, thanks!
Who the heck would down vote this video…sheesh!!
Thank you. I'm guessing that at least some of the down votes are from repair people that don't like DIY videos. Just a guess though.
Mangy, in my opinion, Acorn Stairlifts, that’s who.
Thank u Tom! Well explained and fully accomplished! My mom is very happy that we saved money by doing it ourselves. Thank u for posting this video. Take care.
You're welcome and I'm glad your mom saved some money. It's not a difficult job once you've done it. Thanks for commenting!
Thanks Tom. I found this a most helpful video - a masterclass in clear communication by an experienced and careful skilled worker who knows what he is doing and knows how to teach.
Neil Davies Thank you for the kind words, Neil. I really appreciate it and I'm glad that you found the video helpful.
Great video. Just bought a house with an acorn chair lift. The display was blank. Thanks to your video, I was able to learn how to take the cover off and find a loose wire!
Good to hear that you found the problem. They are a little intimidating the first time you work on one. You feel like you might wreck something. Thanks for the comment, Steven.
This is exactly the description I was looking for. You've saved me the expense of getting an engineer out to replace my batteries. Thank you so much. Same product here in the UK.
You are welcome, sir. I hope you get your machine fixed. Thanks for the comment, Ken!
Excellent video. I started on the replacement project using some printed instructions, but was stymied when I could not remove the cover after removing all the screws. Your demonstration of removing the cover filled in the gap that I was missing. Project finished - no problems. Thanks so much for taking the time to do this.
Oh, and I agree that this could be made a lot easier by the addition of a door or removable plate on the housing cover. No good reason for it to be this complicated, except to make it easier for many folks to just call the tech.
Norman Young Thanks for the nice comment. It makes me happy that you found the video helpful.
This TH-cam video was extremely detailed, and very specific as to what had to be done to change the batteries. The manual provided with the Acorn 120 Super Glide Stair Lift doesn't provide any instructions on changing the Stair Lift batteries so this was very helpful.
Thanks, Tom. I appreciate the kind words!
Great video and detailed video presentation. It came at the right time and I appreciate all your time in sharing this. I know this post is too long and apologize, anyone else read on but don't complain later.
I have been concerned about my 99 year old's aunt's Acorn chairlift batteries for some time since I bought it for her used and put it in over 5 years ago. I got a call from her this past week and she told me the chair stuck in middle of way down and she had to get out and walk.
I went down the next day to look at it and had just replaced the batteries in the remote the day before. It would not make a complete pass up or down without stopping and keep pushing the remote's button. I figured it was the main batteries on the lift. Called Acorn up and was totally shocked at price (around $360) to replace these. I had no idea how to do it and saw this very helpful video which someday will save me well over $300 for 10 minutes work. It turned out that our trouble was that the remote's 9 volt battery was bad even though just replaced the day before. I can't recall what code I was getting when it was stuck and stopped.
Is there any way you can check battery condition for strength even though still working and show code 1 when at charging locations?
Bottom line is SHAME ON ACORN for ripping off these elderly people who need help the most. Please people, check on any repair costs before buying any unit. I personally do not believe the service extensions are worth the other RIP off price they want. These excessive prices to fix really upset me and Acorn knows that most of these people don't have help like you and me can provide to relatives. They even told me they would not sell me the batteries alone as it required a technician to do it. Can you believe that? This was told to me by their home office customer care agent on Jan 29, 2020 for all who read this.
The batteries in your unit are probably close to the end of their usefulness. Depending on the batteries they are usually rated for 4-5 years. I got 7 years out of a pair once. You would probably have to take the batteries out to put a load test on them individually to determine how strong they are. If it were me I would replace them soon, when it is convenient for you, before your loved one has a problem. Thanks for your comment and good luck with the replacement.
many thanks sir ,last time i changed the batteries i lifted the seat off ,now i can leave seat on thanks to your video.
much easier.
Anthony Mcguigan You're welcome, Anthony. The reason I made this video is because I couldn't find good information on how to easily change the batteries. I'm glad you found it useful.
In my "younger years" I was a "Heavy Line Mechanic" (fancy term for being able/required to repair any and every thing on an automobile!!) for a couple of decades, also raced motorcycles professionally (lotsa metal plates, pins, broken bones, including a Crushed C-4 and Fractured C-5 [broken neck!!] ).. Now, kicking seven and a half decades in the posterior we went to buy a VGC but gently used stairlift, I had NOT a clue as to where to find the batteries!! (I DO know how to change them, tho ;-} ) I enjoyed your informative video.. Thanks for teaching this "old dog" a "new trick"!!
Sounds like you've had a fun life. I'm probably a bit like you as I seem to be able to fix a lot of different pieces of equipment, machinery, vehicles etc. I'm glad that you enjoyed the video and appreciate your nice comment.
Know the feeling about getting old
Thank you from Italy. A very clear video. Acorn wanted 350 euros to come and change the batteries. I bought the exact ones from amazon for 45 euros, shipping included.
You're welcome, Nick. I'm glad that you found the video helpful. Thanks for the comment!
This video is so helpful. Hope it remains online. It’s the 2nd time I used it in 4 years. Specific detailed explanation of everything that had to be done to change the batteries is shown. Great job Tom!
Thank you, Tom. Glad that you find it useful.😁
I can't thank you enough for posting this video. Following your clear instructions, my daughter and I were able to replace the batteries in our old Acorn Superglide 120 without too much difficulty, and with confidence. It made it into a very doable and fun project, and took all (well, most) of the anxiety out of it.
You're welcome, Dan. I'm happy that you and your daughter performed an almost anxiety free repair. Next time, it will be anxiety free! Thanks for commenting. 👍😊
You have just saved me a fortune! Thank you.
You're welcome.. Hope you get your machine fixed, Allan.
Thank you very much for posting this video! Mostly I watch TH-cam for entertainment purposes. This is the only video that has saved me money and time! YOU ARE THE MAN!!
Haha, thanks for the nice comment, Paul. You can definitely save some money doing this job yourself.💰
Thank you very much from Germany, Tom!!! Even after five years, your video is as useful as it was on the first day. Even an impractical person like me got my lift going again (and saved a lot of money). Thank you again!
You're welcome, Steve. Glad that you have your lift running. Thanks for commenting and I hope all is well in Germany. 👍
Thanks! My dad's chairlift needs new batteries, and you just saved me a repair bill.
You're welcome, it's a fairly easy job. Thanks for commenting!
@TomandJulieMineExploring Hi, would you have a solution as to why my father's stairlift is bleeping as if it's in sleep mode? The code states A1. Thanks
A million thank you's to you. Thank you so much. You saved me $300 in a service call. Thank you sooooooooo much. Excellent video.
I live comments like this. Glad that you got the machine fixed, Sandra!
Thank you, Tom...another watcher with successful replacement!!!
You're welcome! I'm happy that you were successful. Thanks for the comment.
You are a trusting man. I would have tried the unit with the new batteries before fighting to put the cover back on. Great video. I've ordered one of these and now have the confidence to change the batteries on my own, when they are needed. YES!!! Batteries Plus are the best!!!
Hi Warren. Glad that you now have the confidence to replace the batteries when needed. I was pretty sure it was all together properly as I was replacing the cover. Thanks for the comment!👍😁
Thanks for your precise and easy directions on replacing chair batteries!!
Hi Lisa. You're welcome. I hope you got them changed and your machine running!😊
Good job. Ordered my two 12v, 7Ah batteries and will do this as soon as they arrive. Stairlift is over 6 years old on original batteries.
Good that you ate changing the batteries. Thanks for the comment!
I need a stair lift and decided to learn all I can about it before buying one. Thank you for taking the time to make this video.
You're welcome, Fay. The batteries are rated to last around 4 years, although you might get more out of them, so replacing them is something most people will have to do at some point. Thanks for watching!
Acorn chargesb75 with a service contract to replace these even within battery warranty
They aren't cheap that's for sure.
Thanks to your excellent video my sister now has a fully functioning stairlift once again, many thanks for posting this!
Glad that you got your sister's lift working, Rab. Thanks for the comment!
My local Svc. Supplier has been charging me $ 300 to repl. these batteries & his Batteries only last a Year ! thank YOU, Tom !!!
Hope you can get some batteries that will last longer than one year. You should get at least four years out of them and possibly many more than that. Thanks for the comment, Cliff!
@@TomandJulieMineExploring I've bought a pair of 20 Amp batteries;
Sounds good.
Thank you for making this video. It will be a big help to my daughter when she installs the new batteries. I suppose this is easy, for some people, but I would have a hard time doing this myself. It is a shame they didn't design it so that it would be easy for those of us, who use the lift, could change the batteries ourselves.
Hi Betty. You're welcome, and I hope your daughter has an easy go of the battery swap. It's not terribly difficult, and the video will be helpful. Thanks for leaving a comment for me!👍😊
Many thanks for the clear instructions. Allowed me to have everything I need before making the 650 mile round trip to do this for my Mum-in-law.
You're welcome, Colin!
@@TomandJulieMineExploring Those metal battery securing bands are just itching to short a battery out. Would suggest anyone to have a little insulating tape handy to put temporarily on the terminals to help prevent that while threading the batteries out and in.
Sounds like good advice.
Great content, spoken to Acorn and £300 to change the batteries, cost me £30 for the batteries and did it myself 😊😊😊
It's great to hear that. I'm glad that you got your machine working and saved some money. Thanks for commenting!👍😊
This was so helpful and easy to do thanks to your video! The explanation, details and camera work were perfect and spot on! Thank you!
You're welcome, Lori. I'm glad that you found the video helpful and that you were able to get the job done.👍👍
Fantastic video. Thanks for the great demonstration. Very helpful.
Thanks for watching and for the nice comment, Joe!
Very clearly shown steps and excellent commentary - perfect!
Thanks, Anthony!
Now wait a minute. Both you and Julie hike to high places in the desert and explore mines, climbing everywhere. I once did considerable hiking and climbing myself, but can't any more. 7 heart surgeries and knee replacements took care of my hiking days. I'm the one that needs a stairlift, as I'm beginning to have problems getting to my 2nd floor photo studio (out of control hobby).
Your description and video pretty much convinced me that Acorn is the brand that I want. I have only just started looking. I will need one a bit more complicated, since I have a landing and 90 degree right turn and 3 more steps to reach the bottom. Thanks for posting this.
Sorry to hear of your heart attacks and knee problems, Charley. This machine is my mother's. She is 95 years old and mostly uses it to haul her laundry to the second floor. Her setup has two chairs as her house is a split level. It was installed for her late husband, my step father, after he had a stroke. We make a small number of 'how to' videos. I can't really vouch for one lift chair brand over another. Thanks for looking at this one and commenting! 👍
@@TomandJulieMineExploring Thanks, Tom. That explains my question well. Long live your mom. My mom died in 1981 at 67 years. I'm 80 now, and a bit surprised that I'm still here.
Great video my friend. Thanks from your friends in England.
Thank you, David! You're welcome and good luck with your machine! 👍😊
Excellent video. Very well explained and demonstrated. I do a lot of diy repairs and maintenance. Thank you for giving me the confidence to tackle this project and for taking the time to make this video.
Hi Robert. You're welcome, and thanks for the nice comment. I'm confident that you will have no problem doing this battery swap. Thanks for the comment!👍😊
Thank you, Tom, for this very detailed video. It was posted perfectly timed for my needs. Our 2008 version needed those new batteries as we approach a medical need in the family. In 2008 it helped aging mothers and us as caregivers. I'm so glad you mentioned Batteries Plus for then I immediately knew where to go. They had not arrived in our town when we last used the lift in 2011. One curiosity was that my installation was a mirror image of yours. Good exercise for the brain! Thanks again.
Ole Olesen Thanks for the nice comment and I'm so glad you found the video helpful.
P.S. As a native Minnesotan where there are many Scandinavians I like your name.
Thank you for this very useful video. I was able to replace the batteries myself. Stairlift is working again.
You're welcome, Carol. I'm glad that your lift is working again.
Thanks for the great video. I am no longer afraid of replacing my Dad's.
You're welcome, Robert. It's really not a difficult job.
Very informative. Thanks for doing this video and saving me and mom a lot of money.
You're welcome, Scott. Hope you get your machine fixed.
You did a very good job demonstrating how to remove the necessary items to change the batteries. It made it easy to change the ones in my starlit. I would think the Acorn could have an access door that swings out that gives access to the batteries. I was even thinking of cutting one out that was on hinges & would swing out.
Hi Jerry. Yes, you would think that Acorn could have made the access a little easier. Now that you have done it once, it will be quite easy next time. Thanks for your comment.
Well done! Thanks for sharing your experience changing the batteries. If I need to do so on mine I will know what to do. very clear and concise.
You are welcome, sir.
I been Looking For A Video That Have The Best And Clear And Detailed Instructions And Friend Let Me Tell You Are By Far One Of The Best There Is Out There Thank You Very Much!!!!! For The Ones Saying Why They Made The Battery Installation Complicated It's A Money Thing They Are Making Sure To Stay In Business When You Called Them To Install The Batteries Shame On Them!!!!! Thanks To You We Don't Have To Thanks For Your Quick Tips And Straight Forward Instructions Can't Wait For My Batteries To Get Installed Thanks Again!!!!!!
AKingZWldAQu33nZUnVZ Thanks for taking the time to leave me your awesome comment! I couldn't find a good video on how to change the batteries so I made one myself and I hope it helps others save some time and money.
Great video thank you for all your explanations you are a great teacher
You are welcome, Gerardo. Thanks for commenting!
I decided to try replacing the batteries on my mom's Acorn stair lift. I'm VERY inexperienced and when I pulled the cord apart, the fuse dropped! I hope I can find it!Other than that, your instructions have been tremendous.
Good luck finding the fuse. Thanks for the comment!👍
I can't find it. Can you tell me what kind of battery I would buy to replace it? I'm assuming it is the fuse that fell. Help?
When you remove the old batteries replace them with the same type. If you have a Batteries Plus store, or something similar, near you bring the old ones in and they will match them with new batteries and recycle the old ones. You should try to find the fuse as I'm not sure of the amp rating your machine uses. It should be a standard glass automotive AGC type fuse, but it's important to know which amp rating to get. They are very inexpensive.
Thanks for helping me save hundreds of dollars. Great vid and exactly what I needed!
You are welcome, sir. That's the comment I love to hear.
Hi tom , I just wanted to give a quick update on mums stairlift.service man came out yesterday. He was extremely helpful and showed me everything he did. It was in fact a little loose wire just underneath the outer casing, I do think most people would not have recognised that it was loose. He also replaced the batteries which as you predicted were in fact nearly dead . It was £80 for the callout and £50 for everything else . Other than I think the call out was very expensive , the price was not to bad . The service man also give my mum his mobile phone number for the future. All in all not too bad . We are in Northern Ireland so I hope this information and you video will help others in a stairlift Disaster lol . Again thank you for your video and messages tom they were very informative .
You're welcome and thanks for the update, Fiona. It's helpful that you shared this information here. I'm glad you got things fixed up for not too much money and your mum doesn't have to worry about the lift anymore. I hope all else is well in Northern Ireland.
Northern Ireland is amazing tom , very much embroidered in brexit at the moment but as always Northern Ireland politics are fascinating so never a dull moment lol .
Thank you for a great video. I'm about to buy a pre-owned unit and the owner told me she was quoted $250 for the batteries to be replaced 😳. I was 99% sure that was a rip-off move from a technician. Thank you for confirming my suspicions.
$250 seems a little high. I know they need to make a profit but many people that own these units are elderly folks who may not have a lot of income. Thanks for the comment!
hi,is there a video showing battery replacement on a medicare 950 minivator please
@@TomandJulieMineExploring
@@rayhodges3071 I'm not able to find a video on that model for the battery replacment, Ray. I will try and look into in the morning.
Forgot to tell you my original batteries lasted 12 years. Shocking isn't it. It doesn't get a lot of use. Could be why. Thanks again sooooooo much!!
I think the original batteries in this one lasted 8 or 9 years. Glad you got them changed! Thanks for commenting, Sandra.
Very thorough. This will come in super handy. Thanks for posting!
You're welcome. It's not a very tough job.👍
Good and informative video. I need to replace mine, now I can. Thanks.
Thanks for the comment, Ed. Good luck with your fix.
Than you for a great video Tom. I actually did this about 3 years ago but for the life of me couldn't remember how I did it.
Glad that I could help you remember how you did it.
Absolutely awesome video thank you so much for the step-by-step demonstration I was able to follow you ,take apart and put back together this chair lift with your instructions .....again thank you so much🤗
I'm very happy you found the video helpful, Angel. It's comments like yours that make putting the effort into making these videos worth it.
Very good and simple to follow
Thank you. Good luck with your machine.
Excellent video and very informative
Thank you, Vivienne!😊
An exceptionally well done video, very thorough and clear. Thanks for taking the time to do this!
You're welcome, Harry! Thanks for the nice comment.
Great video, thanks. Saved me a fortune by not having to get an Acorn tech out.
Thanks, Kevin!
very helpful thank you very much saved me a bundle of money
You're welcome, George. Glad you got the machine fixed.
Great video!! Very precise, articulate and clear. I followed your instruction step by step and it worked perfectly. Well done mate. Thank you! ⭐⭐⭐⭐⭐
Glad that you were able to get the job done and thanks for the comment!
Thank you! This is very helpful.
You're welcome, Alycia. Good luck fixing your machine.
Thank You Tom and Julie !! ;-))
You're welcome, Tinker!
Thank you, Tom. It will be fixed properly.. unfortunately Acorn doesn’t care about breaking the bank..
Very good instructions thank you from uk
You're welcome. Thanks for the comment!
Thanks for the video. Am about to change the batteries on my Mum's stairlift. And glad to see how best to access the innards. Would like to add though people be careful with the metal straps when putting the batteries in. Those 12v batteries can throw out a good lot of sparks when shorted even when low. And if continuously shorted will cause a fire. So make sure the battery terminals are clear and secure.We use these batteries in alarm panels and have seen burns, eye injuries, blown equipment and fires due to sloppy installation.
That's always good advice when working around batteries. The good news is that 12 volts is not enough to give a person a serious shock. Good luck with your machine and thanks for your input on the shorting of the batteries, Grant.
You've just saved me $250.oo.
Thanks
bobert4him You're welcome. I'm glad you found the video helpful.
Great explanation thank you very much 😊
You're welcome, Joseph!Thanks for commenting. 😁
Thank you for a great informational video.
@@MrFawjr61 You're welcome, Sir. Thanks for commenting!😊
THANK YOU!! PERFECT INSTRUCTIONS
You're welcome, Brian! Thanks for leaving a comment.👍
Thank you for sharing a great, precise, informative video explaining all the details clearly step by step that are necessary!! U just saved mE $250.000
You're welcome, Hunter. Good luck getting your machine running.
Getting smaller Philips tomorrow. most of my comment was taken from Ann! Thanks Ann...
Good presentation man!!
Thank you. Appreciate the comment!!👍
Im about to purchase one second hand. It needs batteries. Thanks for this easy to follow tutorial.
You're welcome. Good luck with your machine.
Very Detailed and informative!!!....Many THX for taking the time to share this with us!!!
You are welcome. Good luck with the batteries.
Great 👍 looks easy, going to enjoy doing this myself 😄
Yes, you should be able to do it and save some money. Thanks for the comment, Randy!
Thank you that help me a lot I need to replace my batteries soon and I need to price them as well. Thanks again well done. all so see that you Don't have to take the seat off its so hard to get that seat off. Thanks again .
You're welcome, Bob. I hope you have an easy time when you change batteries. Please consider subscribing to my channel, too. Thanks, Tom
My husband has a Caresta Stairlift and I never find video or manual about it, I will check if it's similar to yours, thanks for sharing. God bless you.
I don't know much about that brand. Thanks and good luck, Luli.
I add the same comment every 3 or 4 yrs……thank you! 👍🙂
Haha, you're welcome. Thanks for the comment, and we'll see you in four years.😊
Thank you so much that was a great video .Hey I think I know that guy!!
Hey Eddie, thanks for watching and commenting!
They certainly don't make it easy for the owner to replace the batteries but it's well worth going to the trouble as they would charge an arm & a leg to be called out to do the task. Great video, thanks for uploading.
It's really a fairly easy job even though it may be a bit intimidating at first. Thanks for the comment, Jay!
@@TomandJulieMineExploring You're welcome. BTW, if mine exploration is your thing you need to get to Cornwall, UK. We have hundreds of old tin & copper mines! I know because I collect minerals from their old dumps.
Yes, we are mine explorers.
th-cam.com/play/PLBirOpgY-NV_n393pa-mL4RNYBMYUs04f.html
Really helpful thank you.
Glad that it was helpful, Alex!
Well done video. Good instructions.
Thank you very much!
Mine didn't have the Zip Tie strap, but just FYI, with some Zip Ties, you can use a small flat blade screwdriver, and release the catch on the Zip Tie, so you can reuse it. Just my 2 cents, I'm sure this video has helped a lot of people, I figured it out by trial and error, I wish I had seen this video before I attempted, lol, but that was 10 years ago.
I don't think the zip tie is necessary, but I wanted to put it back the way I found it. I suppose the bolt on the band clamp could rattle loose. Thanks for your input!
@@TomandJulieMineExploring It can't hurt, I might consider one for mine.
Great video! Clear and articulate. I wonder if the process is much different for the 130 model.
I don't think it would be much different. Please let us know the difference when you do the job.
Hello Tom, I watched your video last night. I'm mechanically inclined, and felt I was up for the task ( Also I'm CHEAP ) Didn't want to pay the $250.00 service call. Then the replacement charges with parts extra. The total that I was quoted was north of $365.00 Well I'm B R A G G I N G, but I had the chair apart and batteries off in 5 - 6 minutes, and the reassemble maybe 4 - 5 minutes. I could have been faster, but I was patting myself on the back TOO much... LOL. I found that Amazon has a pair of batteries for $34.95 with FREE shipping. I didn't want to wait two days so I went local, and only paid $20.45 EACH. Tom T H A N K S again for the EXCELLENT video. You made my job easy, and my 91-yrs old BEST fishing BUDDY very HAPPY.
Well Paul, I have to say I like your enthusiasm. You making your 91 year old fishing buddy happy, makes me happy. Thanks for the comment!
@@TomandJulieMineExploring Just wondering...i was gifted an acorn stairlift-straight 130 and there are no re-installation instructions.....any ideas or videos ?
@@donnathomas9769 No videos, but I would guess you can find some installation instructions somewhere online.
Excellent demonstration my friend👍 .. if it was mine I would have left off all the parts, so it be easier to do next time🤣... looks to me like, if the manufacturer cared, they could make that have a door that opened up and you could slide the batteries out. Thanks for sharing my friend
Thanks for the great comment, Yankee. It would make sense to leave an easier access door for the batteries, but then their service technicians wouldn't have anything to do.
@@andrewmiller8891 Actually it WAS charging, did you not see the LED display flashing "C5". The C codes are charge codes and go from 1 to 6 as it charges. Maybe research before having a go at someone who was kind enough to do this for us.
GREAT Video....thanks for doing it! worked like a charm!
Kevin Corey Thanks for the feedback, Kevin. I appreciate it and glad you're all fixed up.
I looked at the code and states that the batteries are low charged. That could be defective battery or batteries, or the system is not charging. The transformer put 24 volts to the printed circuit board charger and pass it to the batteries. I guess you were lucky that the problems were the batteries. It couldt it been the transformer not putting the right amount of voltage (the codes still working) or the printed circuit board. I find it good that you show me how to remove the cover, I thank you for that. It would it been great to show how to test the transformer with a load to see if it had the right amount of voltage sent to the printed circuit board and if the batteries were receiving the right amount of voltage. Anyway you did a great job. I learned something from your video.
Hi Luis. This video is only about changing the batteries. I have to be careful trying to get people to do a more involved diagnosis as it is beyond the scope of most chairlift users.
Batteries are the number one issue with these lifts. If your batteries are more than about four years old, I would replace them.
Thanks for the comment, and good luck with your repair.
Very helpfull. Thank you.
You're welcome, Paulo. Thanks for the nice comment!
At 5:45 min. Do not like how close the band clamp gets to the battery terminals even if bat are very low...(Use electrical tape/caps to protect batteries first, Could avoid a short)
and be very careful for some sharp edges that could cut you.
I did enjoy the video...Thanks my friend and I gave it a thumbs up.
Good advice, Luis. Thanks for your input.
Well done sir. Thank you.
Thanks for the comment, Tom!
thanks a lot took my worry away easy to follow nice one
You're welcome, good luck with your fix.
Awesome thanks for this video!!!!
You're welcome and thanks for commenting!👍
Brill. Ta very much! 👍🏴
Cheers.
Tom, I did everything right as best as I can tell, one chair works fine, the other has an H3 error code. Everything looks okay so I'm stumped!
There is quite a bit of information on the Internet about error codes. You must have a newer model than what I have as I don't think my codes include an H3. It might be a safety sensor that is not quite right.
Tom, when I was "wrestling" the cover back on I inadvertently moved a bundled wire connector off of it's plug-in, that was the problem (now I know, one service call later).
@@FredK55 Oh, too bad that happened. Thanks for posting what the problem was...maybe someone else can benefit from your experience.
Thank You brother !
You're welcome! Thanks for commenting.😁
Hello Tom. I have a chair like the one in the video that went down halfway down the track, stopped, waited a few minutes, started it up again and it only managed to move forward and down a little more, stopping before the end of the track. It doesn't want to go up at all. I know that there is a way to move the chair manually, removing the cover that you explain in your video and using a round handle that is an accessory that comes with the chair. In your footage I could see that the round handle with manual operation must fit that hexagonal tip on the engine (that silver cylinder). But the manual says that we must first disconnect the cable from the batteries and the handle is only meant to be turned a little, just for the chair to move about 1 inch to remove any obstruction in the rail. I suspect that the batteries were insufficiently charged (perhaps because it had been out of the charging contact position for a while) and therefore the batteries are insufficiently charged to move the chair to the top at the end of the rail. I wonder if the handle can be turned continuously with care and patience, so that the chair gradually manages to reach the top at the end of the track, to reach the charging contact. Have you ever needed to use this round handle and would you know if it can be turned continuously, moving the chair much longer than just 1 inch?
I have moved the chair manually. It is a very slow and tedious procedure. I don't know why you couldn't move it as much as is necessary to get to a charge point except that it's slow.
Hi! What type of batteries are needed? Is it a size I would ask for? Thank you!! Trying to fix for my elderly mother! This video was the MOST helpful info I have found after scouring the internet
Put the same number battery in that you take out. If you bring it to the store with you they will get you the correct battery. Thanks and good luck, Nicki.