Using a USB Drive to Update the Firmware | HP LaserJet Enterprise Printers | HP Support

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  • เผยแพร่เมื่อ 1 ส.ค. 2024
  • This video shows how to use a USB drive to update the firmware on your HP LaserJet Enterprise printer or MFP. Follow the steps in this video to update the firmware on your specific printer model.
    Chapters:
    00:00 Introduction
    01:13 Print a configuration page
    01:53 Download the latest firmware to a USB flash drive
    04:09 Update the firmware from the control panel
    05:32 Verify the firmware update was successful
    For other helpful videos go to / hpsupport .
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    This video was produced by HP.
    Using a USB Drive to Update the Firmware | HP LaserJet Enterprise Printers | HP Support
    • Using a USB Drive to U...
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ความคิดเห็น • 68

  • @nzgal101
    @nzgal101 6 ปีที่แล้ว

    Excellent video. Thank you!

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว +1

      +nzgal101 I am glad to know that the video has helped you fix the issue.

  • @calistomoreira2149
    @calistomoreira2149 8 ปีที่แล้ว +2

    excelente

  • @gerrykline744
    @gerrykline744 5 ปีที่แล้ว +1

    Is there a way to fix my HP Laser-jet P2055dn as I have the B0601 error showing on the printers control panel. I cant even get the windows 7 pro laptop to recognize the printers plug & play connection to proceed and try to re-flash the firmware. Meaning for some reason I'm trying to manually install the printers driver and then have the machine be recognized after I plug in the USB cable. I manually run the firmware updater tool and states it isn't recognizing the printer... i have tried putting the printer into "BOOT-CODE" nothing .... Is there a way to SSH, telnet, or serial connect into the printers USB or LAN connector to try and resolve this firmware issue... I cant imaging the HP just replaces the controller board anytime there is a firmware issue. They have to program this somehow before shipping these units,

  • @hegyak
    @hegyak 3 ปีที่แล้ว +1

    This helped me recover an OfficeJet 8210 PC that reported "A problem has occured with one of the printer's
    critical system files.A printer update will be installed to fix this problem."

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +hegyak I am glad to know that your issue is fixed.

  • @iykeonuama2266
    @iykeonuama2266 5 ปีที่แล้ว +1

    Thanks very much, My printer is working now......

    • @HPSupport
      @HPSupport  5 ปีที่แล้ว

      +Iyke onuama I am glad to know that the video has helped you fix the issue.

  • @azizullahmohmmand2799
    @azizullahmohmmand2799 ปีที่แล้ว

    Many thanks really useful ...

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Azizullah, thanks for contacting!
      We are delighted to hear that the video was so useful to you!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @gc9575
    @gc9575 5 ปีที่แล้ว +1

    Good video!

    • @HPSupport
      @HPSupport  5 ปีที่แล้ว

      +Gabriel Contti I am glad to know that the video was useful to you.

  • @orgtechved7836
    @orgtechved7836 3 ปีที่แล้ว +1

    Спасибо.Помогло.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +1

      +ORGTECH VED You're welcome.

  • @TUSHAR_CHAKRABORTY
    @TUSHAR_CHAKRABORTY 6 ปีที่แล้ว +1

    Hi help me.....hp z54000 ........08:11 Restart the printer.If the problem persists, call HP support

  • @saif78682
    @saif78682 4 ปีที่แล้ว +2

    how to open right hand door of hp scanner designer jet t 2300

  • @zainmehr8432
    @zainmehr8432 6 ปีที่แล้ว +1

    After rfu error resolve my hp laserjet 4350 printer display says that 'program file to slot1 cflash'... Can you help me by helping me out.. please

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว

      +zain mehr Please follow the guidelines in this document to fix this issue: bitly.com/2Pp6mb9

  • @rgruenhaus
    @rgruenhaus 5 ปีที่แล้ว +1

    No system admin if I have it at home!

  • @nicktubach7874
    @nicktubach7874 2 ปีที่แล้ว

    How do you do this with a LaserJet 550 M551? I have a USB A to USB B cable which I can plug into my Mac. I don't have the ability to just plug in a USB drive, however. Thanks

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Nick Tubach Please refer this document to know about updating the firmware of your printer: bit.ly/3EHo7fp

  • @imtiazmastoi2732
    @imtiazmastoi2732 6 ปีที่แล้ว +1

    when i made upgrade through easy upgrade , unfortunatly power unplug and from than my printer shown RFU error on screen give me some solution Printer HP M3035 mfp

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว

      +Imtiaz Mastoi Please follow the guidelines in this document to fix this issue: bitly.com/2JLISsQ

  • @calistomoreira2149
    @calistomoreira2149 8 ปีที่แล้ว +1

    discupe a minha impresora nao da tempo para entrar no device mainitennace, oque faso quando tento entrar na configuracao ela da um restart

  • @narasingrao1721
    @narasingrao1721 6 ปีที่แล้ว +1

    Hp m4555 showing cartridge lock error but working same cartridge with previous chip

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว

      +Narasing Rao There are several possible causes for the device to incorrectly report that a shipping lock has not been removed. Follow the troubleshooting steps in below document to resolve the issue: bitly.com/2w5snCU

  • @count_chocula5851
    @count_chocula5851 3 ปีที่แล้ว +1

    I got a USB not supported after the firmware update. And the usb is enabled

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Airman Please follow the guidelines under this document to fix this issue: hp.care/2pz8CmL

  • @UmerFarooq-il1mz
    @UmerFarooq-il1mz ปีที่แล้ว

    Hi , hope you are fine?
    Sir kindly tell me how do install firmware in hp Lasejet m-3035 via USB drive?

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Umer, thanks for contacting HP Global Social Media Support!
      I understand that you need to know about updating the firmware of your printer.
      I will do my best to assist you.
      Please refer this document to know about updating the firmware of your printer: bit.ly/3XEk8Zj
      Binu_HP Social Media Tech Support

  • @digitaldatard
    @digitaldatard 5 ปีที่แล้ว +1

    how can I recover the administrator password of the printer HP LaserJet MFP M527 ?

    • @HPSupport
      @HPSupport  5 ปีที่แล้ว

      +miguel de jesus We would request you to contact HP Support via Facebook: bitly.com/2RRJmSw or Twitter: bitly.com/2n7UtMs for better assistance.

  • @AnsployComfou
    @AnsployComfou ปีที่แล้ว

    quand j'extrait le fichier sa me sort pas le fichier .BDL why ??

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Bonjour Ansploy, merci d’avoir contacté le support HP Global Social Media !
      Je comprends que vous rencontrez un problème lors de la mise à jour du micrologiciel de votre imprimante.
      Je ferai de mon mieux pour vous aider.
      Puis-je connaître l’imprimante que vous utilisez ?
      S’il vous plaît laissez-nous savoir.
      Binu_HP Support technique pour les médias sociaux

  • @Deitz69
    @Deitz69 2 ปีที่แล้ว

    What format does the usb drive need to be?

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +DK Network The firmware update process requires a network connection or USB flash drive.

    • @michakaliszuk8166
      @michakaliszuk8166 2 ปีที่แล้ว +3

      FAT32 is accepted. In addition printer didn't recognize 128 GB flash drives. I found one older 32 GB and everything worked.

  • @user-rl3ur5sh4y
    @user-rl3ur5sh4y ปีที่แล้ว

    how to fixed the scanner HP laserjet enterprise 700 m775?

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Mev, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with scanning on your printer.
      I will do my best to assist you.
      - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?)
      - If connected to computer, may I know the operating system installed on it?
      - Are you receiving any error message?
      Please let us know.
      Binu_HP Social Media Tech Support

  • @ramadanmohamed5547
    @ramadanmohamed5547 5 ปีที่แล้ว +1

    for Printer HP Laserjet P3005 .................
    Downld file now SEND RUF UPGRADE

    • @HPSupport
      @HPSupport  5 ปีที่แล้ว

      +Ramadan Mohamed Please refer to the instructions in this document to update firmware of your printer: bitly.com/2NHLI8e

  • @actimix9
    @actimix9 ปีที่แล้ว

    49.38.14 error solved. Thanks!

    • @actimix9
      @actimix9 ปีที่แล้ว

      M551 hp series

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Hafiz, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu-HP Social Media Tech Support

  • @user-hm2nj7pi5g
    @user-hm2nj7pi5g 10 หลายเดือนก่อน

    It stucks on checking hardware model m604

    • @HPSupport
      @HPSupport  10 หลายเดือนก่อน

      Hi Awais, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with your printer as it is not starting.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Pomt8z
      Binu-HP Social Media Tech Support

  • @alimahrus1865
    @alimahrus1865 2 ปีที่แล้ว

    how to bring up save to usb???

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      Hi Ali, thanks for contacting!
      I understand that you need to know about updating the firmware via USB.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3yLJnyy
      Binu - Social Media Tech Support

  • @leroijr407
    @leroijr407 หลายเดือนก่อน

    Mine says .HDS and not .BDL

  • @bmello3570
    @bmello3570 3 ปีที่แล้ว

    Mine says checking hardware 602

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Bmello Please refer this document to know about updating the printer firmware: bit.ly/3vpEMiQ

  • @smtpserver
    @smtpserver 11 หลายเดือนก่อน

    where the link of firmware ?

    • @HPSupport
      @HPSupport  11 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need to update the firmware of your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know!
      Binu-HP Social Media Tech Support

  • @yerimazakariyausaibaru7189
    @yerimazakariyausaibaru7189 ปีที่แล้ว

    Not bootable. Printer leaserjet 500 color

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Yerima, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue in updating the firmware of your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3GyijXA
      Binu_HP Social Media Tech Support

  • @techsupport7197
    @techsupport7197 2 ปีที่แล้ว

    Exellent! But - How may DOWNGRADE firware ? Thanks

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi there, thanks for contacting!
      I understand that you need to know about downgrading the firmware.
      I will do my best to assist you.
      Let us try to reset the printer to its factory settings and check if that helps.
      If you need more information, please let us know the model number of your printer.
      Binu - Social Media Tech Support

    • @techsupport7197
      @techsupport7197 2 ปีที่แล้ว

      @@HPSupport Do you mean - cold reset? Its revert the firmware to the old version?

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      May I know the model number of your printer?
      Binu - Social Media Tech Support

    • @techsupport7197
      @techsupport7197 ปีที่แล้ว

      @@HPSupport HP LaserJet Pro M404dn

    • @HPSupport
      @HPSupport  ปีที่แล้ว +1

      Thanks for the reply.
      Please try the below mentioned steps to fix the issue:
      Click LaserJet upgrade, choose “Manage Updates”, choose “Check Automatically” and “Allow Updates”, choose NO. Allow Downgrade - If the printer firmware version has been updated to the latest 20201021, you can downgrade the firmware version. Choose “Manage Updates” and select “Allow Downgrade” and Click YES.
      Binu - Social Media Tech Support

  • @cust0mbuilder557
    @cust0mbuilder557 3 ปีที่แล้ว +1

    Takes forever on new printers 🤦‍♂️

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Cust0mBuilder May I know the model number of your printer and could you please elaborate the issue you are experiencing on it?

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Cust0mBuilder May I know the model number of your printer and could you please elaborate the issue you are experiencing on it?