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LiveChat webinars: Tips and Tricks

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  • เผยแพร่เมื่อ 12 ส.ค. 2024
  • LiveChat (lc.chat/kiysyvi) - premium live chat software with a built-in ticketing system for customer support and sales.
    Sharpen your chatting and customer support skills with LiveChat Tips and Tricks webinar.
    You will learn how to:
    » Adjust notifications and plug them into Slack (lc.chat/xsi3sor),
    » Use keyboard shortcuts (lc.chat/7hp30udi),
    » Use canned responses for multiple groups (lc.chat/hv706bt9),
    » Set up email notifications for tickets and daily summary,
    » Add a chat link to your email signature or a QR code to a poster (lc.chat/4v4pldi),
    » Adjust the chat routing to your business type (lc.chat/1chm2t9),
    » Set up agent’s chat limit and after-login status (lc.chat/j714i),
    » Separate chat session between different domains (lc.chat/ekfyldi).
    To see Q&A from the webinar visit: lc.chat/x9p2pgb9
    Check out our webinars: lc.chat/3t1kbj4i
    Sign up for the free trial: lc.chat/l37syvi
    30 days, no commitment, no credit card required.
    Like us on Facebook: / livechat
    Follow us on Twitter: / livechat
    0:00 Introduction
    3:25 Adjust notifications and plug them into Slack
    13:37 Use canned responses for multiple groups
    18:18 04. Set up email notifications for tickets and daily summary
    20:26 Add a chat link to your email signature or a QR code to a poster
    23:38 Adjust chat routing to your business type
    27:22 Set agent's chat limit and after-login status

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