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I would have immediately terminated employment for the two customer service reps and had the manager take over their assignments until replacements could be found. I would suspended the two security guards until further investigation of their service was completed. Afterwards had the manager and all other employees retrained and their response to the training would determine if they still had a job.
I completely agree with your approach,it's both decisive and fair. Holding employees accountable while also giving them an opportunity to improve through retraining shows true leadership. Your plan ensures that respect and professionalism are upheld while still offering a chance for growth. Thank you for sharing such a thoughtful and balanced solution, it’s inspiring to see people advocate for standards that promote fairness and integrity!
"Join Our Mission of Kindness!"
"If this story touched your heart, help us spread compassion by sharing it with others! And for more inspiring content, subscribe here: www.youtube.com/@InspiringHearts-d?sub_confirmation=1. Together, we can make a difference!"
I would have immediately terminated employment for the two customer service reps and had the manager take over their assignments until replacements could be found. I would suspended the two security guards until further investigation of their service was completed. Afterwards had the manager and all other employees retrained and their response to the training would determine if they still had a job.
I completely agree with your approach,it's both decisive and fair. Holding employees accountable while also giving them an opportunity to improve through retraining shows true leadership. Your plan ensures that respect and professionalism are upheld while still offering a chance for growth. Thank you for sharing such a thoughtful and balanced solution, it’s inspiring to see people advocate for standards that promote fairness and integrity!
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