this works in backend form but the same logic does not work in workspace view, for me section is still hidden but when i change it on backend for then it only reflect on workspace.
hi,nice video. i want to move one of the field from related records and move it to another section based on the condition. let us say if the priority is critical i want to hide the related record section and would like to move one field in related record to another section. can you explain how can we achieve this
Have one scenario When incident is resolved email is triggered to user but there is a link to reopen Mostly what happen when you click on it redirect you to service portal page and from there you can reopen it But I want How to re-open the incident by just clicking on link it should not redirect to service portal and incident should get re-open Even when we click on link and it popup a box for reason need to give the reason Reason should be in worknotes Please make video on this with both example redirect to sp to reopen and without redirect to sp and reopen incident directly If I make sense Thank you
Videos are awesome.... Do regularly
Thanks for the video. very useful. can you show us a video on how to hide a section by role? thanks in advance.
this works in backend form but the same logic does not work in workspace view, for me section is still hidden but when i change it on backend for then it only reflect on workspace.
What ServiceNow permissions/ACLs do we need to have to write and those client script?
hi,nice video. i want to move one of the field from related records and move it to another section based on the condition. let us say if the priority is critical i want to hide the related record section and would like to move one field in related record to another section. can you explain how can we achieve this
How can we make the section mandatory?
Can we do this using UI policy run script
Have one scenario
When incident is resolved email is triggered to user but there is a link to reopen
Mostly what happen when you click on it redirect you to service portal page and from there you can reopen it
But I want How to re-open the incident by just clicking on link it should not redirect to service portal and incident should get re-open
Even when we click on link and it popup a box for reason need to give the reason
Reason should be in worknotes
Please make video on this with both example redirect to sp to reopen and without redirect to sp and reopen incident directly
If I make sense
Thank you
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