How EasyPark Group keeps users informed with RCS

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  • เผยแพร่เมื่อ 12 มิ.ย. 2024
  • Discover how EasyPark Group, a leader in digital parking solutions, leverages Sinch's SMS and RCS (Rich Communication Services) technologies to improve customer experience for millions of monthly users across 20+ countries.
    In this video, Alex Keynes, Head of Product for the driver's experience at EasyPark, shares the impact of switching to a single communications partner.
    By switching to Sinch for all markets, EasyPark Group simplified their messaging infrastructure without sacrificing a high-quality driver experience.
    “Sinch is reliable, their delivery rates are high, and they’re not taking any shortcuts,” Alex explained. “For us, this is something that we can rely on and that we don't need to spend a lot of time on.”
    Read the full case study here: www.sinch.com/insights/custom...
    #rcs #customerexperience #verifiedsender
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