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- เผยแพร่เมื่อ 1 ต.ค. 2024
- Follow this step by step installation guide to find out how to install your new wall-hung toilet system from GROHE easily.
If you have further questions, please check with an installer partner on GROHE.COM/UK.
About GROHE:
GROHE is the world’s leading brand of sanitary fittings and dedicated to provide innovative water products. We are committed to create exceptional experiences and to deliver “Pure Freude an Wasser”.
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Having just installed this toilet for the first time I can confirm....
1) this instructional video is far more helpful than the paper instructions
2) it definitely takes more than one hour
3) don't overthink the measurements. There is plenty of play, it doesn't need to be milimetre perfect
I have installed a very similar GROHE wall-hung toilet, but with this wall mount: th-cam.com/video/nq_by1ehNGY/w-d-xo.html (it comes together from GROHE) Main idea of this mounting system from Fischer is that there are no nuts. But now it is impossible to firmly pull the toilet itself to the wall. As a result, the toilet dangles and there is no way to fix it more firmly. Someone can advise something?
This video is perfect and totally invaluable as the provided instructions are poor to useless.
Step 3: hacksaw through pvc and into upper thigh
Nah, we wouldn't recommend that. Have a look at the video again and be safe out there. 👍
@@GROHE The video actually shows the guy hack sawing on his thigh :joy:
this video changed my life.
HI what is the minimum you can have the frame located from the wall (230mm is maximum size), I have created a space but its only have 160mm
Dear Stuart, 230mm is the maximum with our normal wall angles. Minimum dimension depends on the drain pipe, if you start from the element only (without drain pipe) it is 130mm.
Kind regards,
Your GROHE Social Team
I have succesfully installed the Rapid SL version of this item. Did anyone else find the instructions a little confusing ? almost over engineered' a common German fault! However the unit itself is superb. !0 marks for the WC = zero for the instructions!
I need to extend my bolts due to my watepipe is more than 230 mm from the wall.
Is that possible with boltextenders ?
Or does that compromise the instalation
Hello, in this case, please contact the GROHE customer service in your country or consult with a professional installation company to discuss the options. You can find our colleagues on our website at www.grohe.com/en/corporate/grohe-in-your-country.html
Best regards, your GROHE Social Team
straszna lipa z tym wynalazkiem.. nie można tego wyregulować - cieżki dostęp, nie można zatrzymać.. ogólnie lipa i głośne!!!, a współpraca z ich kiblami jest taka że chlapie na boki przy reemfree, - czego przy konkurencji nie ma.. wiec - ogolnie drogo lipa - de - jakby to powiedzieć - płakał jak tworzył i sprzedawał
230mm from the wall? that's not right! The top fixing bolts wouldn't even reach...
Hi Daniel,
Thank you for your comment. I am sorry you are having trouble installing your product. Please contact your local GROHE office for assistance here:www.gr ohe.com/en/corporate/grohe-in-your-country.html
Best, Victoria from GROHE Global Team
The manual says max 230 mm. Guess the video is incorrect.
What is the difference between frames legs and back wall in centimeter pls share me
Agree, I’d have to build out the wall with blocks of wood to take the brackets. I’ve made it as tough as possible, but the sizes given don’t work with the provided bracket length.
a minimum of 230 mm is incorrect..
I think the man meant to say a maximum of 230 mm, but he said the word minimum instead...
Hello, do you mean at minute 3:57? The way he says it is correct: "make sure the unit is at least 230 mm from the wall." 🙂
Kind regards,
Your GROHE Social Team
At 08:23 he doesn't allow for the measure he is using. I guess there is enough tolerance? I marked precisely where the pipe extends past the toilet.
The manual also says add "3" which I assume is 3mm but the video says 5mm. With the tape measure that must be more like 7mm?
I'm a plumber from Philippines from 1999 all fixtures of grohe and Kohler it's my experience and my expertise
Good job
Thank you!
I have one similar which all of a sudden the small button (least amount of water) isn't outputting that much water. The plate looks fine (air comes.out when pressed). Do you have any tips? Thanks.
Hello Christian,
this is very difficult to judge form behind a computer screen - we think it's best if you contact a GROHE Partner near you.
We have a web tool in place that helps you with this:
www.grohe.co.uk/en_gb/our-service/showrooms-installer.html#/locator/
Kind regards,
Your GROHE Social Team
Think safety while cutting the plastic tubes
Hi I've just installed this toilet. The problem I have is that the cistern has a low flushing pressure which prevents the toilet from flushing properly. Is there anything you can recommend?
Hello qraza, this could have various causes and is difficult to judge from a distance. Please contact your local GROHE partner and they will be able to give you a hands-on solution.
You can find your nearest GROHE partner via our website:
www.grohe.co.in/en_in/our-service/showrooms-installer.html#/
Kind regards, Your GROHE Social team
Shouldn’t a vapour barrier be added to the warm side of the insulation, in this case between the joists and floorboards to mitigate condensation forming on the cold side of the joists.
Recently I bought a Grohe Solido product. During installing the water valve I got a queation. After installing the insulation valve, should I leave the hole without seal? I worry about water damage because my house is a wooden house. My paper instruction shows me a part which should be connected to the external water pipe(in my case, my plumber used a PE-RT pipe). But that part is missing. On this video, the pre-installed external waterpipe is connected to a metal piece. What is that? Where can I buy it? It would be nice if you can answer me as soon as possible.
Hello Namuwana,
Thank you for you comment! As you have a few questions, it's best to contact a GROHE partner near you and discuss the issue by phone. You can find a GROHE partner near you via this website:
www.grohe-mena.com/en_cy/our-service/showrooms-installer.html#/locator
Kind regards,
Your GROHE Social Team
Hello Grohe
My plumber has installed the isolation valve outside the cisterns. He says in an emergency shutdown one doesn’t has to access and remove the conceal part where as this is exposed and easily accessible citing it as an alternative method of installation. Please advise if this correct?
Hello Adam,
this is difficult to judge from a distance, but with a concealed cistern you will always need to remove the flush plate before you can access the interior of the system. As such, having the isolation valve outside the cistern would mean you cannot access it by removing the flushplate alone, so, how would you access it in case of an emergency shutdown?
Please contact your local GROHE partner so they can give you the support you need.
Kind regards,
YOUR GROHE Social Team
@@GROHE HI GROHE thanks for replying. Did contact the Grohe and they too advise to place it inside the tank/behind the flush-plate so to keep it concealed. This I guess is more to do with aesthetics ( correct me if otherwise) since the whole thing is concealed and that isolation valve peeping out from the side as exposed will be an eyesore. So keeping it outside provides access in case of emergency shutdown - that's what our plumber maintains (unless he's messed it up and this may require a re-work) I can send you the pics of the site to show you as the site is under under construction. Your valuable advice please
Hello Adam,
of course aesthetics play a role as well, which is probably why you chose a concealed cistern in the first place. 😊
You could send some pictures to your local GROHE partner, as they can judge better what happens with an emergency shutdown on your location. Furthermore, it might be good to inform yourself on how many times per year you experience an emergency shutdown and what this exactly means for your water supply in the cistern. Usually, during a water cut-off, you will have no water coming into the cistern and as soon as the water is turned back on, the cistern will fill itself back up again. As such, we do not see the need for a direct access - especially not since getting the flushplate off is not such a time consuming effort.
Kind regards,
Your GROHE Social Team
Thanks for sharing -
Hi there, trying to install the Grohe cube toilet but the right bolt is loose and then makes toilet wobbly, any ideas please? Bolt dosent appear to be sturdy and strong like the left one?!
Hello, in this case please contact the GROHE customer service in your country directly. Where are you located?
Kind regards,
Your GROHE Social Team
After installing the wall mounted toilet, the level was high, how to re adjust the level without breaking lots in the ceramic? Any suggestions?
Hello Maher,
this is difficult to judge from a distance, please contact your local GROHE partner - they can easily help you out and give you the support you need. You can find a GROHE partner near you via this website:
www.grohe-mena.com/en_cy/our-service/showrooms-installer.html#/
Kind regards,
Your GROHE Social Team
Can these be installed inside a 6 inch stud wall and not against a masonry wall?
Hello, thank you for your enquiry. The Rapid SL system can also be installed on timber or plasterboard stud walls. For the relevant assembly instructions, please contact GROHE customer service. You can find your country's customer service details on our website: www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards,
your GROHE Social Team
omg what a amatör the guy that installation :D
When flushing, the water comes out so strong that it spills a bit out of the toilet. Is there a way to change the angle of the flushing water or reduce the pressure of the flush?
Hello Baha,
thank you for your comment. This depends on the type of toilet and the type of cistern you have. With most GROHE cisterns you have the possibility of installing a purge flow throttle which limits the amount of water per flush. Please contact your local GROHE partner for support in this matter.
Kind regards,
Your GROHE Social Team
Shut the lid before flushing ahahah 😆
What would be the problem if the flushing is weak?
Hello Sulais, the reasons for this can be many - and should be checked at your location. Please contact your local GROHE partner for support. Thank you and kind regards, Your GROHE Social Team
@@GROHE I can assure you that the water pressure that is connected to the tank is very good. Is there a key that can be adjusted for the volume of the flushed water?
Hello Sulais,
in some cases it is possible to set the flush valve to 9 liters, please check the installation instruction of the cistern. If in doubt, please contact your local GROHE Partner.
Kind regards,
Your GROHE Social Team
Where are CLEAR instructions how to set the water level that it fills to. NOT the overflow level, but the mechanism to actually stop the water at a certain height. My new cistern fills right to the top of the overflow setting. The silly diagrams that are supplied supposedly for 100 languages fail to explain clearly.
Hello,
please check page 4 of the instruction-manual, we believe you will find the answer there:
cdn.cloud.grohe.com/tpi/100000/100000/100000/100000/100090/100090/100090800/original/100090800.pdf?_ga=2.187185130.353834543.1603893217-1929850506.1603893217
You will see a diagram visualising the various filling-heights.
Kind regards,
Your GROHE Social Team
@@GROHE That is simply not clear at all. Please point me to a video that explains it.
Your diagrams may be understandable by someone who has already done it - but not to me.
Hello,
if this video and the manual do not help, please contact your local GROHE supplier, so they can walk you through the process. 👍 You can find your nearest GROHE partner via our website:
www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards,
Your GROHE Social Team
Why does it need to be a minimum of 230mm from the wall, it states a maximum of 230mm in the dimensions diagram? Thanks
Hi Matt, it is a maximum of 230 mm regarding the wall angles.
We hope that helps!
Kind regards
your GROHE Social Team
I don't get why I need to come out 230
Hi grohe
Im building a house in a country where we use 20 cm cement blocks for walls. The conractor cut the wall and made space for the tank ; so now we have 10 cm of block left where the tank will be placed and fixed in. Is this safe and correct? Is 10 cm of block enough?
Thank you
Hello, in order to help you, we need to know which exact product it is about. Should a pre-wall element such as product number 38528001 be installed? It would be great if you could give us the article number. Thank you!
Kind regards,
Your GROHE Social Team
@@GROHE Thank you for your reply.
This is the article # 38772001
Thank you again
Hello, a 10 cm cement wall is usually sufficient to securely hold a pre-wall element such as 387720021. A professional installation is of course important. 😉
Kind regards,
Your GROHE Social Team
@@GROHE Thank you grohe. You guys are great.
Id also appreciate any tips and advice for installation
Hello, you are very welcome! We don't have special tips or advice, but if you have a question you can always contact the GROHE customer service of your country.
Kind regards,
Your GROHE Social Team
Grohe single liver shower 3 deverter insulltion vidios sent me plz
Hello Rehman, we think this is what you are looking for: th-cam.com/video/s9DZMtteyn4/w-d-xo.html
Kind regards // Your GROHE Social Team
hi I'm zameer cool me
What's the different between this and the Rapid SL?
Hello, the one in the video is the more economical DIY variant Solido, Rapid SL is the variant for the installer. The actual cistern is identical. With the Rapid SL, the blue frame is already fitted and an angle valve with feedthrough is included in the delivery. In the case of the Solido model, the blue frame must be fitted and a simple angle valve without a feedthrough is included.
Kind regards,
Your GROHE Social Team
What is the size of the threaded rods?
M8 threaded rod
Why you don't cc in Hindi translation
Hello and thank you for your comment.
We deliberately chose English text and subtitles so that as many people as possible can understand it.
Kind regards
your GROHE Social Team
Good
Push button on panel but no water release in the cistern. What is the problem? Repair or replace the mechanism inside the panel?
Hello Janette,
In order to get the assistance you need, please contact your local GROHE partner. They will be able to come by and have a look, or assist you by telephone. You can find the nearest GROHE partner here:
www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards,
Your GROHE Social Team
روعه
Veri nice keep your struggles
What if there is a leak inside the wall or the cistern, how the leak is going to be fixed?
Hello, in this case we would need some more infos so we can help you specifically. We recommend you contact our customer service team in your country directly. Where are you located?
Kind regards,
Your GROHE Social Team
All components can be accessed and serviced by removing the flush button
Hi grohe I want to watched video how I can install flush valve cod :37048
Sami Alhasan 一一
Sorry bud, I’ve only done the module on the 37047
At least 230mm from the wall.... Ok, making sure of it.
Water overflow after flushing wat to do for this
How can i stop
Hello, thank you for your message.
Please check that the membrane in the filling valve has not split or is blocked by debris.
Kind regards
your GROHE Social Team
I lost my inspection shaft durin installation progress , is there any alternative solution to install push button ?
Hello Yang,
please contact your local GROHE branch so they can have a look at it, they will be able to give you hands-on advice and supply you with spare parts if necessary.
Kind regards,
Your GROHE Social Team
please call me
Thanks to grohe
How to repair liking or parts ?
Hello Kirks, regarding this we recommend you contact the GROHE customer service in your country directly. Where are you located?
Kind regards,
Your GROHE Social Team
@@GROHE I have already 10 instol ,No problem for now . But if Voda liking inside cistern or connection.
Thanks for the video. Very helpful. Is there a way to turn up the flow rate when the cistern refills? The cistern refills very slowly and takes about 15minutes before the toilet can be reused. It is also playing havoc with my pressurised water system. The pressure drop when refilling is so low that my system pressure pump constantly turns on and off for 15 minutes instead of remaining on through the refilling process. Any help would be greatly appreciated.
That’s not normal - mine fills in 30-60 seconds at a guess
Hello Scott,
it is very difficult to judge this from a distance. What we can say for sure, is that the cistern-valve needs at least 0,5 bar flow-pressure in order to work properly. All other factors are best discussed with a GROHE partner near you.
Kind regards,
Your GROHE Social Team
Thanks for the prompt reply. My pressure is 3.1bar.
Dear Scott, in this case please contact the GROHE customer service in your country. Where are you located?
Kind regards, Your GROHE Social Team
8
nice
super video
Know safety no pain
Music?
Hello, the music has been especially composed for GROHE. 😊
Kind regards,
Your GROHE Social Team
@@GROHE thanks 😔
Nice shoes!
Good work
Nice ✌
Good
Thank you for the kind words. Regards, Anna from GROHE Global Team
How to remove float valve? My air valve hose is disconected inside tank
Hello, the filling valve should be pulled out of the holder as in the picture no. 4 on page 6: cdn.cloud.grohe.com/tpi/100000/100000/100000/100000/100090/100090/100090800/original/100090800.pdf?_ga=2.187185130.353834543.1603893217-1929850506.1603893217
Then you should have enough space to put the pneumatic hose back on the drain valve. Alternatively, the drain valve can be pulled out upwards (it's just plugged). Then the hose can be reconnected and the drain valve can be reinserted.
Kind regards
your GROHE Social Team
You can choose not that hairy hands craftmen
tackar
Oo
ممكن سيفون داخل الجدر وليس اللي خارج
wall mountant was wasn' tap
Haasan Haasan this method is correct ,hung enjection box direct on the wall ,do not broken the wall
هذي الطريقة الصحيحة لتركيب السيفون المخفي وهي على الجدار مباشرة دون تكسير الجدار وهذا أقوى للكرسي المعلق لذلك ترى بناء زائد على الجدار وهو محل السيفون المخفي
Haasan Haasan Chibuzor wisdom
nice
There is overflow from flushing system continuously
Hi Vijendra, thank you for your feedback. Could you please tell us where you are located so we can direct you to your local GROHE customer service team? Best, Anna from GROHE Team
@@GROHE Strong drain, water splashing out, water saving mode is not configured. I regret that I bought :(