My farm was saved through Facebook and now it's no longer an option. In order to recover it, we have to know all these things that were never once important at first??? How do you expect us to remember all these things?? People play games so they can relax without having to memorize anything. We logged into our facebooks as you game told us to as an easy way to save our progress. Now, we can give you our Facebook account names that were linked to our farms but we don't remember our farm names. Please provide a simpler, more accessible solution for your players for your drastic switching of the whole way of saving this game.
@@wolfcursed Brother I recovered it. I did a small mistake. When they ask you for Tag no plesse make sure you are replying in brackets example (#1234,..)
I don't remember anything about my account even my farm name I just knew that I connected with Facebook. So can anyone know how to get it back?? Please help me🙏
I havent played Hayday for 21 months due to illness. I have contacted the support team and they found my farm. they have asked me a lot of questions and believe me, I cannot remember all the information they required and then they banned me for 31 days. I dont understand why, I really want to play and dont want to start from scratch again. How do I go about now to recover my farm
Thanks ever so much for this video - solved my problem after my husband lost his farm. He had bought a new Ipad and hadn't registered with Supercell ID. Fortunately I had helped him from my own farm - so was able to find his farm and make a note of the name and neighbourhood tag. The Hayday support was great and they worked through the process to help me. Once again - thank you!
Thankyou! Only I can't remember my farm name anymore. Its a long time ago. I have only found a screenshot that let me see that I have reached level 78 so i'm stuck again...
I was able to recover mine via google account. Unfortunately, the husband was not able to recover his even if we have the details. They asked the first device used to install. Afyer 6-y years and different phones, its hard to remember.
Ok now I think have lost my account forever :( I didn't play hay day for many year. I Wanted to play it again but now I don't want to build my Farm from start. My account was connected to facebook and I don't remember any more information.
I also played hay day on FB. I contacted them, but support team wants exact information like farm name, level etc. Unable to recover account even after providing play games achievement screenshots and Hay Day fb settings id. Bad luck 😐
I've lost my farm cause it was only connected to facebook. Tried to do this to recover it and half of the screens that comes up on this video does not even show on my screen.
1) Go to settings 2) Help and Support button an the bottom right 3) Click the blue chat button on the top right of the screen. 4) Contact support with you account details.
@@papletmachi1705 I had another account (but it was in a lower level) connected to my Google Play, so I was able to login onto that account And that account was in the same derby/neighborhood as my main account, so I was able to see all my information (farm tag, neighborhood #, etc.) And then I just followed the content in this video abt how to restore my main account
Good afternoon Mister, I have just come back to the game but I can't access my account since I forgot my email, I tried to contact the Help and Support team but my Help and Support section doesn't have the blue 'Contact us' button, which was supposed to be there. It just ends with 'Was this article helpful". Is it because Supercell retreated from Vietnam?
thank you also does anybody know what we are looking for once we have done all the info an email or something on the game ?? beacuse ive done all taht but i dont know what im looking for
Hi, I have a heyday with log in via Facebook, but didn't transfer to supercell ID, now my phone had broken, I using another device to download heyday, due to cannot log in via fb account, so is there any way to get back my account?
1) Go to settings 2) Help and Support button an the bottom right 3) Click the blue chat button on the top right of the screen. 4) Contact support with you account details.
it’s was announced multiple times by hay day and creators, creators said save supercell Id, ingame it was posted. your sister can connect with support and they can help.
I hadn’t played for years. Now I came back and I Can no longer access my account :/ i contacted support and they said I was phishing for accounts and banned me just like that
Not very helpful. I don't remember any of my account stuff. It was linked to Facebook and now I cant even play the game that I know I payed money in for diamonds. Good grief they should just add the option back for those to save
This is so sad. I connect it to my Facebook. Didn't connect it to supercell id or email. Why did they remove the facebook option? I already on so many level.. cant remember maybe 100++. Havent have time to play for like 2/3 years. And now since i have a lil bit time, I thought wanna play it again. But it seems like i cant right now since i dont even remember what level i am and what is my neighborhood name. So frustrated
I tried to get my farm back. I got a hold of support and they said they gave me a code but I could not find it. I had a brand new gmail acct so it was not in trash what should I do? Please help
for contact from hay day they tend to send code via email. if your email account connected to the farm doesn’t show an email in the inbox then please check the spam folder as sometimes it goes there. if nothing there go back to the chat you had ingame with support and let them know you checked, couldn’t find and ask for advice.
Hello admin I lost my account Hay day I signed in fb when I download game again hay day but don't have signed in account Fb I know about name farm but don't know my iD Please give solution for me please
@@RickyBurnett that doesn't answer the question nor provide a solution for recovery of the missing farm. How do you expect us to remember all these things?? People play games so they can relax without having to memorize anything. We logged into our facebooks as you game told us to to save our progress. We can give you our Facebook account names that were linked to our farms but we don't remember our farm names. Please provide a simpler, more accessible solution for your players for your first round of switching the whole way of saving this game.
My farm has gone back to the beginning. I was level 147 ish I can’t remember. Don’t connect to supercell but it’s saying connected now and I can’t turn it off. Can anyone help please 🙏
How tf my account is gone I asked a friend in my neighborhood to give me the info and they said Im no longer in it and I disapeered from their friends its so fking strange why am I the unlucky fking one for this 2 years is now lost to me 2 years of fun and laughter and friendship building and hard work lost
Hi, I wrote them and they blocked my farm and now they always ask me about a security code. I played a lot and my level was 135. I put a lot of years in that game, I realy like it. Does anyone know how I get that code? I tried to write the help section, I wrote them an email but nothing. I have to proof its my farm…how?
How you can know that they blocked your farm ? (The old farm u want to recover or the new farm you use to message them?) I have contacted them and they always replied after 15-30min. Then when they ask me the proof, and i answer it with several chat, they didnt reply me until now (it already been 5 hours) im afraid that they are blocked me too(?)
Я только могла заходить через фейсбук несколько лет я не заходила в игру и не помню как она называется сколько там уровней но помню что много пожалуйста как написать в тех поддержку напрямую
Ok I started hay day a few times but my old farm wasn't on there so one time I started hay day again had to start a new farm again so I did played until my mailbox open up then it said what is this showed too farms my old hay day and another farm so I got my old farm back still playing it now don't know how it happened but it did all I can say thanks hay day
@@RickyBurnett i sent now a messages... but in the past i send more messafes and no one respond.. i have to stay with the phone open in the application or ? now i wait like 10m and no one respond... how much u waited ?
U talk too much. Clearly to make the video long enough 10 mins to get more money. This video could literally take 40-50 seconds but u choose to talk empty and make it so longer. Congratz!
Hello al guys i have problem i didn't relaise the hayday remove facebook login and i have Big problem i don't have pictures of my farm and anybody have me in hayday maybe ? Isa'KING name of farm thanks.
PIN ME! 1) Go to settings 2) Help and Support button an the bottom right 3) Click the blue chat button on the top right of the screen. 4) Contact support with you account details.
1) Go to settings 2) Help and Support button an the bottom right 3) Click the blue chat button on the top right of the screen. 4) Contact support with you account details.
I lost my 2 farm one of them i had tired many time but team hay day say its not your farm now after trying many time i just removed that farm from my friend list also Second farm i m trying to all ways out but after they say we found your farm the ask me the label and as for this i dont know what label they asking me so hay day team blocked my account for 31 days What to do please help me out ???
My farm was saved through Facebook and now it's no longer an option. In order to recover it, we have to know all these things that were never once important at first??? How do you expect us to remember all these things?? People play games so they can relax without having to memorize anything. We logged into our facebooks as you game told us to as an easy way to save our progress. Now, we can give you our Facebook account names that were linked to our farms but we don't remember our farm names. Please provide a simpler, more accessible solution for your players for your drastic switching of the whole way of saving this game.
Bruh I have the same problem. I contacted support and they just said I was phishing accounts and banned me…
I have the same case : (
I had my 7yrs old account linked with Facebook. Now they are acting like strangers
I lost my account too, It was connected to Facebook
@@wolfcursed Brother I recovered it. I did a small mistake. When they ask you for Tag no plesse make sure you are replying in brackets example
(#1234,..)
I don't remember anything about my account even my farm name I just knew that I connected with Facebook. So can anyone know how to get it back?? Please help me🙏
Me too🥹
Me either
found any solution?
Same😓
@@rcsefvl still don't know any solution
It took me 10 minutes to recover my lost Facebook account, because i have that hayday id as a friend to my another account. Thanks!
I can't recover my fb acc
I havent played Hayday for 21 months due to illness. I have contacted the support team and they found my farm. they have asked me a lot of questions and believe me, I cannot remember all the information they required and then they banned me for 31 days. I dont understand why, I really want to play and dont want to start from scratch again. How do I go about now to recover my farm
Me too 😞😞
Me toooooo
Who’s side wanted Facebook off hayday, hayday or Facebook ?
Thanks ever so much for this video - solved my problem after my husband lost his farm. He had bought a new Ipad and hadn't registered with Supercell ID. Fortunately I had helped him from my own farm - so was able to find his farm and make a note of the name and neighbourhood tag. The Hayday support was great and they worked through the process to help me. Once again - thank you!
How did you find your husbands neighborhood tag? I’m having issues finding it for my old farm
Have they replied ti you in the game chat?
How long did they take?
Should i stay in the app till they response?
They're taking their sweet time.
@@nightfury8848 Hi, yes they replied and helped me to find his original farm. Had to provide some information, but it was worth it. Good luck.
Thabk you , I'll see what will happen hopefully they'll successfully recover it
Thankyou! Only I can't remember my farm name anymore. Its a long time ago. I have only found a screenshot that let me see that I have reached level 78 so i'm stuck again...
I was able to recover mine via google account. Unfortunately, the husband was not able to recover his even if we have the details. They asked the first device used to install. Afyer 6-y years and different phones, its hard to remember.
Ok now I think have lost my account forever :( I didn't play hay day for many year. I Wanted to play it again but now I don't want to build my Farm from start. My account was connected to facebook and I don't remember any more information.
metoo, i can't connect to facebook again and didn't get a code through email. :(((
Same case 😢😢
I played it long ago when it was on Facebook on my laptop but i don't remember anything about my farm but i was playing for long time
same thing. what do i do
Have you tried contacting them anyway?
same... have you had any luck with recovering your old farm?
I also played hay day on FB. I contacted them, but support team wants exact information like farm name, level etc. Unable to recover account even after providing play games achievement screenshots and Hay Day fb settings id. Bad luck 😐
i had hayday account from game center and there was no supercell id. how can i login with game center
Omg man get on with it... you don't need to read out everything on screen, I can see that, just tell me how to do it!
I've lost my farm cause it was only connected to facebook. Tried to do this to recover it and half of the screens that comes up on this video does not even show on my screen.
1) Go to settings
2) Help and Support button an the bottom right
3) Click the blue chat button on the top right of the screen.
4) Contact support with you account details.
OMG!!! This helped me so so soooo much! I thought I would have to start all over again but you saved me!!!! Thank you so much!!!!!!
Jessy Li , I do it but don't work , please can you tell me how you recoverd your account ??
@@papletmachi1705 I had another account (but it was in a lower level) connected to my Google Play, so I was able to login onto that account
And that account was in the same derby/neighborhood as my main account, so I was able to see all my information (farm tag, neighborhood #, etc.)
And then I just followed the content in this video abt how to restore my main account
@@jessyli9259thanks dear 😍
did you get ur acc back???
@@_fiqqo Yea, I got it back
I followed the steps but it doesn't let me continue, probably bc I don't remember my farm's tag :( do you know what can I do?
Me too i can’t rember it
same :(
If I don't really know what my neighbors tag is? What can I do to recover my account back? Because my neighbors is connected to fack book .
At 6:14 why don’t I see the “Still Need Help?” section on their website???
the game has had an update. ill make a new vid for it soon
@@RickyBurnett still waiting for the updated video man.
Did I lose the account for ever? Because mine was non supercell
if you ever made a purchase for real money and know the old info then maybe you can get it back. contact support in game.
The problem is i can't see the "contact us" button when i do exactly the sam like you
Same. Have you found any solutions? I have no patience to begin again😢 I'm at level 70 dude
My acc was linked to facebook but now just google play how to connect to my accaunt?
My account was with Facebook, I never saved with supercell
Good afternoon Mister, I have just come back to the game but I can't access my account since I forgot my email, I tried to contact the Help and Support team but my Help and Support section doesn't have the blue 'Contact us' button, which was supposed to be there. It just ends with 'Was this article helpful". Is it because Supercell retreated from Vietnam?
thank you also does anybody know what we are looking for once we have done all the info an email or something on the game ?? beacuse ive done all taht but i dont know what im looking for
Hi, I have a heyday with log in via Facebook, but didn't transfer to supercell ID, now my phone had broken, I using another device to download heyday, due to cannot log in via fb account, so is there any way to get back my account?
1) Go to settings
2) Help and Support button an the bottom right
3) Click the blue chat button on the top right of the screen.
4) Contact support with you account details.
Why didn't you guys use mass message facebook user about farm code? Or email the user? That's sudden change makes my sister lost her game data
it’s was announced multiple times by hay day and creators, creators said save supercell Id, ingame it was posted. your sister can connect with support and they can help.
I hadn’t played for years. Now I came back and I Can no longer access my account :/ i contacted support and they said I was phishing for accounts and banned me just like that
@@RickyBurnett She couldn't get the news because she stopped playing it.
This is really inconvenience. But whatever... Thank you
yes I’ve heard about this issue I’ve complained.
U're not devs?? Why the heck others complain here... Sorry
Great help! I hope I never have to use it, but good for a reference just in case. 🙂
I’ve contacted with them twice and they banned me twice in 2 accounts for 31 days any help ?
Not very helpful. I don't remember any of my account stuff. It was linked to Facebook and now I cant even play the game that I know I payed money in for diamonds. Good grief they should just add the option back for those to save
This is so sad. I connect it to my Facebook. Didn't connect it to supercell id or email. Why did they remove the facebook option? I already on so many level.. cant remember maybe 100++. Havent have time to play for like 2/3 years. And now since i have a lil bit time, I thought wanna play it again. But it seems like i cant right now since i dont even remember what level i am and what is my neighborhood name. So frustrated
please contact ingame support. they will ask you qs.
Okay I’m at like level 23 rn and I don’t have a supercell ID yet, but if I log on now do I lose all my progress or do I continue?
I don’t know my farm tag
ask someoneelse what it iss
Me to
@@mymariaurth8982 where to find it?
@@random-online-hobbys undee friends or smth
@@mymariaurth8982 i meant the neighbourhood ID because you also need that. My friend is in the same neighbourhood as me but she cant find the ID
I tried to get my farm back. I got a hold of support and they said they gave me a code but I could not find it. I had a brand new gmail acct so it was not in trash what should I do? Please help
for contact from hay day they tend to send code via email. if your email account connected to the farm doesn’t show an email in the inbox then please check the spam folder as sometimes it goes there. if nothing there go back to the chat you had ingame with support and let them know you checked, couldn’t find and ask for advice.
Thanks. I will keep trying
I ended up signing into my old Game Center account that I had linked with my Apple ID to do the sign in!
Hi! Omg I have my old game center but it doesnt let me sign in and show my farm. Did you do anything with supercell or no?
Every time i try to get my farm back they ban me for 31 days im not out of email addresses....
Hello admin I lost my account Hay day I signed in fb when I download game again hay day but don't have signed in account Fb
I know about name farm but don't know my iD
Please give solution for me please
Facebook was removed a long time ago. use supercell ID
@@RickyBurnett that doesn't answer the question nor provide a solution for recovery of the missing farm. How do you expect us to remember all these things?? People play games so they can relax without having to memorize anything. We logged into our facebooks as you game told us to to save our progress. We can give you our Facebook account names that were linked to our farms but we don't remember our farm names. Please provide a simpler, more accessible solution for your players for your first round of switching the whole way of saving this game.
Where can i find neighborhood tag on my old account
Yess i also cant find it
My farm is on my old ipad but it wont let me update it cause its so old. Help please.
i can't remember my farm name, but i still have access to my facebook, how to recover that?
My farm has gone back to the beginning. I was level 147 ish I can’t remember. Don’t connect to supercell but it’s saying connected now and I can’t turn it off. Can anyone help please 🙏
I do I know my neighborhood tag if I can’t get access to my account ?
I tried to recover my old facebook acc, They banned me for 1 month, NICE. Im out
How tf my account is gone I asked a friend in my neighborhood to give me the info and they said Im no longer in it and I disapeered from their friends its so fking strange why am I the unlucky fking one for this 2 years is now lost to me 2 years of fun and laughter and friendship building and hard work lost
Why I didn't get the code?
Да как с вами связаться , если я вам писала 1000 смс ,а вы не отвечаете ?
Hi! I entered everything correctly but they said they couldn't restore my account :( Do you know why?
I can't find where you contact them? There's no button
1) Go to settings
2) Help and Support button an the bottom right
3) Click the blue chat button on the top right of the screen.
I don’t know why but I cant see the contact us button
Hi, I wrote them and they blocked my farm and now they always ask me about a security code. I played a lot and my level was 135. I put a lot of years in that game, I realy like it. Does anyone know how I get that code? I tried to write the help section, I wrote them an email but nothing. I have to proof its my farm…how?
How you can know that they blocked your farm ? (The old farm u want to recover or the new farm you use to message them?) I have contacted them and they always replied after 15-30min. Then when they ask me the proof, and i answer it with several chat, they didnt reply me until now (it already been 5 hours) im afraid that they are blocked me too(?)
Я только могла заходить через фейсбук несколько лет я не заходила в игру и не помню как она называется сколько там уровней но помню что много пожалуйста как написать в тех поддержку напрямую
Hi bro, I'm frim russia and i haven't "contact us" button, i remember all about my lost account but i can't find this window with providing details
1) Go to settings
2) Help and Support button an the bottom right
3) Click the blue chat button on the top right of the screen.
Ok I started hay day a few times but my old farm wasn't on there so one time I started hay day again had to start a new farm again so I did played until my mailbox open up then it said what is this showed too farms my old hay day and another farm so I got my old farm back still playing it now don't know how it happened but it did all I can say thanks hay day
My friends device is broken so how to get the farm back with supercell I’d?
Buy a new device and add the supercell ID back to it.
I remember my name and level how i recover my account?? 0:19
Hi ricky just now all of sudden my farm been log out and need to resign back to supercell id.. Why?
it happens sometimes.
very good 👏🏼👏🏼👏🏼
I have connect my game with google play only how do I recover my farm
hi i sent mesage but no one respond how much i have to wait ? for them to respond
Depends on how busy they are.
@@RickyBurnett i sent now a messages... but in the past i send more messafes and no one respond.. i have to stay with the phone open in the application or ? now i wait like 10m and no one respond... how much u waited ?
@@floryn9295 i am waiting rn 1hour and no one is responsering
I lost my account which was connected with my fb what should I do
contact support and give them the info they ask for. if lucky maybe you can get it back.
i found my old account from an account so i put all my informations in there and it says unable to find your account. what can i do
Contact support in game
Pls help,i dont see button to contact us.....whyyy
@travismanzanares7124
1) Go to settings
2) Help and Support button an the bottom right
3) Click the blue chat button on the top right of the screen.
U talk too much. Clearly to make the video long enough 10 mins to get more money. This video could literally take 40-50 seconds but u choose to talk empty and make it so longer. Congratz!
Hello al guys i have problem i didn't relaise the hayday remove facebook login and i have Big problem i don't have pictures of my farm and anybody have me in hayday maybe ? Isa'KING name of farm thanks.
Hey. is it any way to play hayday in a computer?
officially no how ever if you do a Google search you can find emulators. but if you use there is a possibility of a ban as hay day is mobile based.
Mre nay ho raha he feshbook login problem plz he p DIVYESH’S FaRm
Ricky My store was blocked by mistake
i losh my hay day id, cannext fb, i dont knoe my farm name, plz_ help me
me too
Same bro
Me too
This video didnt help dont waste your time
Its starts you in the right direction. which is key when not knowing what to do with the new support system.
I still cant get back
And even got banned
i don t have the level and name..
PIN ME!
1) Go to settings
2) Help and Support button an the bottom right
3) Click the blue chat button on the top right of the screen.
4) Contact support with you account details.
There's no blue chat button on the top right dude. I'm on the latest version and there's really no blue chat😢
Unnecessary making the video too long. You should go direct to the point
Video was educational and fine.
1) Go to settings
2) Help and Support button an the bottom right
3) Click the blue chat button on the top right of the screen.
4) Contact support with you account details.
Please Helps me to change old email to new email please
thx so much, now im banned for phishing
Please speaker faster and say less my god
Help me get my hay day back please 🙏
Didnt help me out 😔😶
I will login FB but no opsi login🥺🥺🥺
Facebook and Hay Day are not connected to each other anymore. you need to use the supercell ID
i also lost my farm now i don't know how can i get my farm back😢😰😢
I can help you
@@janineweber1080 how help me
@@91_putridiniaty42 have you got snapchat or instagram so I can write to you? If yes please write it down
@@sonjaweber7679 why cant u help us all by just commenting right here
I lost my 2 farm one of them i had tired many time but team hay day say its not your farm now after trying many time i just removed that farm from my friend list also
Second farm i m trying to all ways out but after they say we found your farm the ask me the label and as for this i dont know what label they asking me so hay day team blocked my account for 31 days
What to do please help me out ???
You talk too much
Hi, i think this is helpfull but i dont have this “still need help.” So i can’t do this can someone help me please😅😅😊
i have the same problem... someone who can help us?
ভাই তুমার আইডি কি বেসবা
Сделай русскую версию
Он даже не понял что ты написал
Pipe it down mr bean. So annoying the way he speaks.