lol dang, I'm glad I got mine second hand and already assembled. this is not the best swing in the world but for the steep discount I paid for it, it works!
I’m seeing a lot of issues with straps. We just purchased one and the straps are perfect. They’re actually too big. Maybe they fixed it with newer models?
I just ordered it and I am having same problem. They say to remove straps before putting the canopy on but its impossible to remove them. They are too thick to come out of the little plastic piece
Hello my swing has same belt problem and I do not get what is wrong with them why they are too short and my mobile is also has a problem it doesn’t move it stops after making 1 or 2 rounds
Is there any settings for 4 D type batteries, Swing is working fine with AC Adapter but when i inserted the batteries and remove the Adapter it's stopped working. it is working fine when i switched to AC adapter.
+Brittney Daily We're sorry to hear that. Our Consumer Services team is ready to assist you. Please reach out to them here: www.kidsii.com/customer-service Thank you.
Hi thanks for responding I've had the swing for 2 years and never used it because of the straps being to short, I just recently figured out what I was doing wrong now my second child gets to enjoy the swing
mine came the same way, straps already installed into swing cushion and way to short. looks like the ends are too big to pull out and adjust like the video. i think they should really look into this with their QC as whoever is installing straps like this makes it unusable. i may have to return it just because of short/or incorrectly installed straps.
+snoballzbt1 i figured it out, u have to take the straps out of the clips all the way. then put the seat together and then run straps through it and then put straps back in those clips.
I got mine second hand - the mobile does not spin. It seems like it wants to try to do it on it's own if I manually push it but it stops. Is it broken?
I had the same problem and fixed it today. The mobile is driven by a little 3.6 V DC motor which probably needs some WD-40 lubrication. You can pretty easily open the upper module with a screw driver. Then open up the white box, which contains a few gears and be sure not too loose them. You can check the function of the DC motor by pressing the "mobile turn" button. Just apply some WD-40 to the DC motor and it should run much smoother. Close the white box and check that the square pen on the other side is slowly moving as soon as you press the "mobile turn" button. Then put back together the plastic cover and you're done.
Does anybody have this problem where the AC adapter just doesn't work? I had it work a few times but it took a couple of minutes before the lights would come on and now it just straight out refuses to power the thing. I've tried plugging and unplugging every outlet but so far I have to move the thing with my foot if I want it to swing.
Gabriel Garcia Suarez We have the same issue! Several times, I have simply unplugged the connectors and replugged them and it worked fine. However, today no such luck. Did you contact customer support? If so, were they able to help?
Its something to do with the sensor. I took apart and unplugged the sensor from the circuit board and mine works fine. Took apart sensor and it works when taken apart. I want to delete the sensor out of it but not sure what its for?
I have this swing and had to stop using it once my daughter started wanting to roll over. For safety reasons we can't use it. The straps look like they were not put together for a real baby.
lol dang, I'm glad I got mine second hand and already assembled. this is not the best swing in the world but for the steep discount I paid for it, it works!
Does the reclining function lock when pushed back? Seems like it only locks in the sitting up position?
I’m seeing a lot of issues with straps. We just purchased one and the straps are perfect. They’re actually too big. Maybe they fixed it with newer models?
I just ordered it and I am having same problem. They say to remove straps before putting the canopy on but its impossible to remove them. They are too thick to come out of the little plastic piece
How do you get the mobile toy to attach onto the spinning device
What's with these short straps? Can't figure out how to adjust to make it longer.
Phil Ginsburg have you figured it out?
how do you get the spinning light thing to spin?
Hello my swing has same belt problem and I do not get what is wrong with them why they are too short and my mobile is also has a problem it doesn’t move it stops after making 1 or 2 rounds
What is the exact size of the screws that go in the pipe I know it's a Phillip head screw but is it a 0.8x12?
How to I attach the moblie light do I just snap it in I dont want it to break
Where your vibe unit locate at?
Hooterrific!
When I have my swing going back and forward position the seating section slopes making my daughters head/meck uncomfortable ? How can i fix that?
does it make any noise when in use?
Is there any settings for 4 D type batteries, Swing is working fine with AC Adapter but when i inserted the batteries and remove the Adapter it's stopped working. it is working fine when i switched to AC adapter.
Farhan Gohar could you please tell me how is the volt of the ac adapter? I got a seat like this but it comes without the ac adapter
my swing straps are too short the clips don't reach the part they clip into
+Brittney Daily We're sorry to hear that. Our Consumer Services team is ready to assist you. Please reach out to them here: www.kidsii.com/customer-service Thank you.
Hi thanks for responding I've had the swing for 2 years and never used it because of the straps being to short, I just recently figured out what I was doing wrong now my second child gets to enjoy the swing
mine came the same way, straps already installed into swing cushion and way to short. looks like the ends are too big to pull out and adjust like the video. i think they should really look into this with their QC as whoever is installing straps like this makes it unusable. i may have to return it just because of short/or incorrectly installed straps.
Hi Brittney, Could you share how you adjusted the straps? I have tried just about everything.
+snoballzbt1 i figured it out, u have to take the straps out of the clips all the way. then put the seat together and then run straps through it and then put straps back in those clips.
I got mine second hand - the mobile does not spin. It seems like it wants to try to do it on it's own if I manually push it but it stops. Is it broken?
I had the same problem and fixed it today. The mobile is driven by a little 3.6 V DC motor which probably needs some WD-40 lubrication. You can pretty easily open the upper module with a screw driver. Then open up the white box, which contains a few gears and be sure not too loose them. You can check the function of the DC motor by pressing the "mobile turn" button. Just apply some WD-40 to the DC motor and it should run much smoother. Close the white box and check that the square pen on the other side is slowly moving as soon as you press the "mobile turn" button. Then put back together the plastic cover and you're done.
When I place the actual seat on it faces the back and not forward. What am I doing wrong?
How do u take off padding when baby shits in it??!!
Does anybody have this problem where the AC adapter just doesn't work? I had it work a few times but it took a couple of minutes before the lights would come on and now it just straight out refuses to power the thing. I've tried plugging and unplugging every outlet but so far I have to move the thing with my foot if I want it to swing.
Hello - please reach out to our Consumer Service team for assistance here: www.kidsii.com/customer-service Thank you.
Gabriel Garcia Suarez We have the same issue! Several times, I have simply unplugged the connectors and replugged them and it worked fine. However, today no such luck. Did you contact customer support? If so, were they able to help?
I have the same problem 😣😣...the swing turn on just for a few seconds and then turn of 😭..I don't know what to do.
I have it to accept mine doesn’t turn on at all
Its something to do with the sensor. I took apart and unplugged the sensor from the circuit board and mine works fine. Took apart sensor and it works when taken apart. I want to delete the sensor out of it but not sure what its for?
how can I get a replacement vibe unit??
How much ? Pls
I don't know how anyone got he top have to click into the bottom half! Help! It doesn't open wide enough to snap into the base!
We cant get the mobile on and have tried everything
Straps are too short and cant adjust from back!
I accidentally attached the mobile dome to the swing without the toy mobile how can i take it off
Zena Moussa I just did the same thing 🤦🏾♂️
Zena Moussa I did the same thing. Could you get it fixed? I can’t disassemble it to attach the toy again?
My sensors ain’t working, the light blinks and goes right back off
I want to take this swing and throw it off my condo balcony and watch it explode into 1 million pieces.
straps are way too small, I've never hated something so much.
Same! They are possible to get off also
Exactly 😡😡😡
Did anyone’s wire in the part at 1:00 look cut ?
I have this swing and had to stop using it once my daughter started wanting to roll over. For safety reasons we can't use it. The straps look like they were not put together for a real baby.
I'm having trouble with the seat pad it's too tight, and it won't let it lay flat all the way because of how tight it is
To those poor souls who got a version that is stitched, just cut off the stitching and problem solved.
I can't make the mobile spin
I cant get my straps down
Cristal Cuba did you figure it out???
this product sucks
Maryam Sindhu really
Nayyer Sanpal yes
Maryam Sindhu where fromu maryam..send me ur no hum lenay lagah thh ab nai lay gay
Do not buy