I felt so depressed because I was having this same problem and nothing here was working. It seems the best solution is to change everything you can possibly change on your account via. the website or app, delete your user, and then remake it. The cause of the problem seems to be varying but if anything on your account was done with some sort of glitch (such as only having a middle name, 3 of the same language, etc.) it will not allow you to log in and may even cause an error when trying to load your own profile.
I have narrowed it down to the network not prompting my main account to accept the new TOS from the 5.0 update. Before tonight the last time I used PSN was in 2015
There is an PSN schedule maintenance for 7/29/2018 12am-12pm and 08/01/2018. They may have shut the network down for some if not all accounts until they finished. I guess we have to return to the world for a few days.
@@SauceHavinMotion ok so I called sony and I deleted my acc in settings and then logged back in by creating a new user with the same gmail and passcode and everything in games was saved but sadly all ss and recordings and browser history was cleared because I deleted that user then made the same user now I can sign back into destiny
so basically ig all of the psn networks r down idk why something to do with the error code WS-37403-7 which doesnt exist when you look it up and it wont allow you to connect
Same thing just happened to me... apparently it is an issue from the network router(internet) . So what i did was I switched off my wifi( internet) and then i used my mobile data and logged into sony and changed my password... then i put in the new password and boom it worked....
March 3 - 2021 I can't access to my account on any platform (PS4, Phone, PC) I can access only if I use mobile data on my cellphone. Can't do shit Error WS-37400-4 keep appearing whenever I try to log in from my PS4. No matter if I use the correct password or not, it's the same error, it's like it's not even trying to connect.
dec. 24, 2019 won’t let me sign into ps4 network and when i try to it says to update but the update failed when i tried it bc of not being in ps4 network
Brooke Sexton , I done changed my password and tired everything ! I even was thinking outside the box 😂 to to find a solution, but I’m also glad that I’m not the only one who is having these errors , it will be back on
This happened to me. I got logged out of my Playstation account and when I try to login with my password it says error. Is this a PlayStation glitch or something?
tried to search on google now why I can'y login into my account and found your video. I also can't sing in PSN, don't know why, never before seen such mistake and didn't use my PS4 for almost half a year and I now I need to play God of War but what the f*ck I can't sing in into PSN but system update I downloaded without problems,, If I was banned I wouldn't be able to download system update. What to do??? Wait? How long???
Video Video I’m attempting redownloading the system update through safe mode right now. If it doesn’t work I’m going to bed and calling Sony in the morning.
Ahh WTF is going on ? I can’t sing in I tried everything I changed my password and turned off my ps4 restarted everything i did nothing is happening it’s showing me some error (WS-37403-7) dude I’m just playing apex legends and in the middle of the game this happened.! 🤬🤬🤬😡 😑
For mine since I haven't played on my ps4 for some time not for too long though I haven't updated it and if I haven't played with my ps4 for sometime it tells me to sign in again wich I do perfectly fine but for some reason now when I try to update it or sign in it says an error has occurred. Idk what to do please someone help
For me it says something about 2 step verification then it said they’ve sent a email and never did but when I go to my account info and password thing and it then signs me out
You will need a support ID. Go to the website click account. The bot will help. Be sure to say no you don’t have access. Then call customer service and it will prompt you to put in an ID number. This is how u will speak to a rep.
I’m locked out of my account they say my birthday date is wrong all information I have given is not correct they have cut me off I’m at a loss what to do
Denise Higson same problem here! Been trying to login after I deleted my user, I couldn’t change my password due to not remembering my “Date of birth” I guess it’s a goner.
I have created an accout with ea sports y is it tht whn i sign in with my ps4 it keeps saying invalid user password yet when i log in through the phone it accepts
You have to call to your internet provider and open some ports of the red, look the ports on the support page of PlayStation, select the page that says troubleshooting network, select ports for ps4 and you have to open the UDP and the other one as well, just call and it works!
Mine just takes me to the home screen after signing in and a message pops up saying "please sign in to psn to use network features"! Basically im having the same issue! I don't have the email nor password to log in on the Playstation site :(
Toxicgorilla 9, turn off your ps4, go on to the Playstation site, then go on to your profile and then settings, privacy settings, and pretty much disable everything. Then log back in.
I switched the network and its working but I don't want to use my mobile network that's the problem. I wonder if I use other Wi-Fi would it be work it?
I’m having this problem right now and I tried the same solution you tried and didn’t help. Someone knows a way to get this issue fixed? It will be very appreciated.. (September 25, 2020)
Pinned comment was deleted by author. I did this from the Playstation site and it's what worked for me 1. Go to SETTINGS > ACCOUNT MANAGEMENT > PRIVACY SETTINGS 2. Select the Feature you'd like to Settings for (Choose all 3) 3. Change selection to NO ONE and save
Pinned comment was deleted by author. I did this from the Playstation site and it's what worked for me 1. Go to SETTINGS > ACCOUNT MANAGEMENT > PRIVACY SETTINGS 2. Select the Feature you'd like to Settings for (Choose all 3) 3. Change selection to NO ONE and save
jonathan Jajsjdjdjdjdj, Best Solution: Step 1: Test Internet Connection(It will fail signing PSN) Step 2: Go to Profile Step 3: Click Sign In as the Only option Step 4: Input Your ID and Password Done. It worked for me in first attempt I Had the Error Code as CE - 33992 - 6 Set Your Internet Connection in Custom Primary DNS: 8.8.8.8 Secondary DNS: 8.8.4.4 MTU: 1500
So I logged myself out of my ps4 account and I cant get back in because I have 2vs(2 step verification) and it sends the code to my old phone number....any help I do my know what to do
Nicholas Miller, Best Solution: Step 1: Test Internet Connection(It will fail signing PSN) Step 2: Go to Profile Step 3: Click Sign In as the Only option Step 4: Input Your ID and Password Done. It worked for me in first attempt I Had the Error Code as CE - 33992 - 6 Set Your Internet Connection in Custom Primary DNS: 8.8.8.8 Secondary DNS: 8.8.4.4 MTU: 1500
July 17 my power goes off in the middle of dark souls and doesn't sign in anymore says "cannot sign in using another player's signed in" I can't transfer my saver either did anyone find a solution for this
Yeah I'm having problems too but if you search up PlayStation Network Services and then you press on account management it says that they are working to fix it
The same thing happens to me and idk what to do like I try to sign in and it says “please wait” and it times out and says error like it doesn’t even show me my email or password when it’s ready to sign into the network please help
Lots of comments sending people to hackers / modders IG pages. To protect from potential or phishing I'm going to delete these comments. To see what FIXED my problem in this video check the pinned comment.
I think Sony is doing maintenance on ps4 servers and Fortnite is doing same I better not lose my account because this ps account is like 6 years old so I better not lose my epic account to like if you are sad
@@ghhgkkeksk3491 I got help from the admin here, *cohacking* on ìñstàgràm. He just perfectly got my account unbanned after several recommendations and some couple of you tutorial but they ain't helpful .so fast and genius, infact You just got yourself a new subscriber.
I made a video showing how I was able to solve my issue. Here's the update to this video and how to fix - th-cam.com/video/nHnyyDRuuVw/w-d-xo.html
TheMysticSpade 🙏🏽
Call playstation they will help you
Your progress on online games would have been deleted
Me
Thx
June 13th, 2019 - anyone else getting this problem?
JGreenhagen I just got it
Yes
Yes
JGreenhagen I am too
JGreenhagen I am! I wonder if it’s from the new update last night.
June 13 2019 I think psn are down rn try again later u should be straight
Jszjsnxjdb Juliaosn i hope so 😂 im so close to throwing this shit
Same here bro, I can't log in to my main account
Me too
Jszjsnxjdb Juliaosn yep definitely down
Can’t log in it sucks
June 13 2019 anyone else?
Neko me too 🤦🏿♂️
Yes Bro 😭😭
Me too
Yes
Helll yes
June 13 anbody having this problem or am i just lonely
Burger Fries me
Nah I am too
I am
Me too. Damit
I am also
i just got logged out out of no where and i try to sign in but it says “ error” everytime wtf bruh
Bob Jones same bro it just happened to me
I think psn servers are down it just happened to me
We all came her at the same time? Who else was playing a random game and got kicked offline because of it
Bob Jones Same bro wtf
Bob Jones Same happend to me 😭😭
June 13, 2019 - anyone else having this problem and is getting frustrated ??
Happened to me
I am
I got signed out and I can’t get back in
Same here
Ye
This just happen to me June 13, I see I'm not the only one with the problem
Ya really its literally Brooke
Ye man
It just happened to me today wtf
Wow try bollock.hack on ig i think he can see you true
yep
June 13th im haveing a problem rn
BeastTheJuan super annoying
Mighty Blue Tiger ikr
BeastTheJuan yes got confused when I tried to played fighterz and tried to fix it and now then i say this video.
Same here bro I can't play
Like it wont let me sign in PlayStation network
Bro wtf this just happened to me an hour ago. BS I even tried it on my phone and still dint work
I’m pissed off because I can’t play any of my games with my main account
same
HousePark Official same
Omg guys there’s no fix thing for that what should we do I’m crying
Same bro I think I lost my $300 fortnite acc
Same I can’t play fortnite
It got me out of my account randomly and can’t log in wtf June 13 , 2019
Extragameplays YT Gameplays yeah I think their down
Servers are down?
Oh god thx dave
dave rojas yeah , and now it got me out of my other accounts
Try unplugging everything from your ps4 and plug everything back in
I felt so depressed because I was having this same problem and nothing here was working.
It seems the best solution is to change everything you can possibly change on your account via. the website or app, delete your user, and then remake it.
The cause of the problem seems to be varying but if anything on your account was done with some sort of glitch (such as only having a middle name, 3 of the same language, etc.) it will not allow you to log in and may even cause an error when trying to load your own profile.
Seeing so many people say June 13th makes me happy as that's what happened to me, means that it might be back tomorrow
*No one does it better than ZELLHACK on !nsta he got back my PSn account successfully he’s reliable and trustworthy*
I have narrowed it down to the network not prompting my main account to accept the new TOS from the 5.0 update. Before tonight the last time I used PSN was in 2015
TheMysticSpade who did you pinned because I cant see it I need to play fortnite I wasted money
Will they be up by tm
TheMysticSpade help it happend to me today and it tells me to sign in I put in my password and it says it’s incorrect
Remove power and hdmi from system then plug everything back tighter
everyone June 13 2019 ps4 is down rn it’s all good
NubsMain YT ur not alone my guy
When is it going to get fixed
when will it get fixed plz respond
Bruh it happend to me today
Redir TH-cam same
i'm also facing the same problem from yesterday after updating to the latest software 6.02
How you update
There is an PSN schedule maintenance for 7/29/2018 12am-12pm and 08/01/2018. They may have shut the network down for some if not all accounts until they finished. I guess we have to return to the world for a few days.
Today june 21 it wont let me sign in, it’s an error, and when I went on the app it let me but it got wiped.?
September 17th 2019 it's the opposite for me my main acc auto signs in but I play on my other acc and it wont sign in please help
MadMan_8816 let me know what u do bro to fix sep 22 same prob
@@SauceHavinMotion ok so I called sony and I deleted my acc in settings and then logged back in by creating a new user with the same gmail and passcode and everything in games was saved but sadly all ss and recordings and browser history was cleared because I deleted that user then made the same user now I can sign back into destiny
so basically ig all of the psn networks r down idk why something to do with the error code WS-37403-7 which doesnt exist when you look it up and it wont allow you to connect
Travis Maes mines down right now smh
June 13, 2019 I try to log in but it says error occured how do we fix it? Anyone else?
angeltheboss yea me tooo im trying now
I think it’s down
Servers are down rn
angeltheboss yes
To me it tells me my password or id are incorrect! Even my security questions are incorrect!
It better be because the servers are down cause Idk wtf happened
Naw fr
It will not work sign in error I got signed out June 13
KEION BTW samee
Try unplugging everything from your ps4 and plug everything back in
What?
all PlayStation network out for is pull one on you
i just finished finals and i just want to relax 🤧 - june 13th 2019
john spina same ):
@@Lukas-tm6pe shut the f up fam
Do you have automatic dowlodes off? I had them off then I turn them on and I could sigh in to my psn acc
How
Mines does not work at all man
Same thing just happened to me... apparently it is an issue from the network router(internet) . So what i did was I switched off my wifi( internet) and then i used my mobile data and logged into sony and changed my password... then i put in the new password and boom it worked....
I've got that issue and i did exactly that, afterwards, it didn't work still
It’s telling me connect to internet wtf I was playing yesterday perfectly
I'm having this very same issue and it's frustrating
in my country servers are down and that happened in thursday and i cant play im sanding verf.code but its not working what happened
March 3 - 2021
I can't access to my account on any platform (PS4, Phone, PC)
I can access only if I use mobile data on my cellphone. Can't do shit
Error WS-37400-4 keep appearing whenever I try to log in from my PS4. No matter if I use the correct password or not, it's the same error, it's like it's not even trying to connect.
June 14th 2019 4:00pm Houston TX, tf is goin on with the servers
Watup same bro and today is June 13
dec. 24, 2019 won’t let me sign into ps4 network and when i try to it says to update but the update failed when i tried it bc of not being in ps4 network
Brooke Sexton sameee
Same
Brooke Sexton , I done changed my password and tired everything ! I even was thinking outside the box 😂 to to find a solution, but I’m also glad that I’m not the only one who is having these errors , it will be back on
Sameeeee omg
Brooke Sexton same here
So what do I do if I was logged out of all my devices and can’t reach my old number
This happened to me. I got logged out of my Playstation account and when I try to login with my password it says error. Is this a PlayStation glitch or something?
I can't do anything. It doesn't let me log-in. It gives me a error: NP-40833-8
Me too
HeroOfGamers did u fix it?
i guess many people have this problem today ( me too)
Have the same problem for like a week already but mines a lot different instead of timing out, mines just says an error occurs? Help!?
Hanukashi Kaninozuka does it have an error code if it has type that code in google and it will tell u whats wrong and how to fix it
Playing fortnite and I get kicked off like wtf! And know it won't let me sign in!! So how long is this supposed to take???
June 13th 2019.....wtf
I cant log in to my account
Ikr servers are down
Try unplugging everything from your ps4 and plug everything back in
@Kacper Pawlus probably
Anyone just got this problem today? (6/13/19)??? btw ii don’t know how to fix it.
Yeah. There’s been a lot of PS4 Problems for me today.
PesoCookedYu SERVERS ARE DOWN
xXGhostSwayyXx PS4 Servers are down?
PesoCookedYu yeah they are undergoing maintenance right now
Syntic_Frostii yeah
When I go to sign my old email is already entered in and I can;t edit it so it is impossible for me to sign in
January 2nd anyone else getting “cannot use this account. This account is being used by another user on this ps4” been getting this for 2 months
Make a new account make it your main account then use ur old main account boom I had same problem
Anyone know a solution june 13 log out problem
Try unplugging everything from your ps4 and plug everything back in
@TheMysticSpade have u found a solution, I got the same problem when I woke up this morning, been searching for a solution for 4 hours now, pls help.
It says all of the severs are shut down like account management
tried to search on google now why I can'y login into my account and found your video. I also can't sing in PSN, don't know why, never before seen such mistake and didn't use my PS4 for almost half a year and I now I need to play God of War but what the f*ck I can't sing in into PSN but system update I downloaded without problems,, If I was banned I wouldn't be able to download system update. What to do??? Wait? How long???
Video Video I’m attempting redownloading the system update through safe mode right now. If it doesn’t work I’m going to bed and calling Sony in the morning.
TheMysticSpade same dude i have rage now i have the game fortnite and i have allmost spend 500 dollars on that and i can log in to my pen network
Zafer Murad same here I don't know why
+YFZ 450 guys me my ps4 can't sign in to the psn 5days now i dont no why pls help
Darth Exia change your sign in password it worked for me to do that (click forget my password )
Ahh WTF is going on ? I can’t sing in I tried everything I changed my password and turned off my ps4 restarted everything i did nothing is happening it’s showing me some error (WS-37403-7) dude I’m just playing apex legends and in the middle of the game this happened.! 🤬🤬🤬😡 😑
One Sagar same
One Sagar damn me too bro I was about win a match😭
Does anybody know what’s going on with psn today 6/13/19
I have same problem
Yea I was just playing fine last night and today it just stopped
Kai_The_guy 12 SERVERS ARE DOWN
Kai_The_guy 12 same
@@imnotswayy5587 do u know when the servers are back up?
@@rivaltokes7744 no
I've been having this issue all week, please help.
For mine since I haven't played on my ps4 for some time not for too long though I haven't updated it and if I haven't played with my ps4 for sometime it tells me to sign in again wich I do perfectly fine but for some reason now when I try to update it or sign in it says an error has occurred. Idk what to do please someone help
Bruv I feel you.
The same thing happened to me when I tried to change my sign in id.
June 13th 2019- I got kicked in the middle of a competitive overwatch match. the servers have been down frequently lately
ug
Same
Yeah I randomly got sighed out to
I'm just trying to play some fortnite and this happened 🤦♂️🤦♂️
For me it says something about 2 step verification then it said they’ve sent a email and never did but when I go to my account info and password thing and it then signs me out
You will need a support ID. Go to the website click account. The bot will help. Be sure to say no you don’t have access. Then call customer service and it will prompt you to put in an ID number. This is how u will speak to a rep.
I’m locked out of my account they say my birthday date is wrong all information I have given is not correct they have cut me off I’m at a loss what to do
Denise Higson same problem here! Been trying to login after I deleted my user, I couldn’t change my password due to not remembering my “Date of birth” I guess it’s a goner.
this litterly just happened to me and I type in the password correctly and it says error occurred. Does anyone have a fix? It would help a lot
SaltyzTM same just happened now
xtarget hp yea if you look up the PS4 network service they said it's a problem and there working to fix it
SaltyzTM just happened to me too did u fix yours ?
SaltyzTM mine just happened
I have created an accout with ea sports y is it tht whn i sign in with my ps4 it keeps saying invalid user password yet when i log in through the phone it accepts
You have to call to your internet provider and open some ports of the red, look the ports on the support page of PlayStation, select the page that says troubleshooting network, select ports for ps4 and you have to open the UDP and the other one as well, just call and it works!
I’m Pretty Sure the Servers ARE DOWN BECAUSE I TRIED TO CALL PSN SERVICES AND THEY SAIS THEY COULDNT TAKE THE CALL RIGHT NOW
I got randomly sighed out for no reason so thats probably the reason
Yea l it probably is
Mine just takes me to the home screen after signing in and a message pops up saying "please sign in to psn to use network features"! Basically im having the same issue! I don't have the email nor password to log in on the Playstation site :(
Pierrono me neither i cant play games or anything
Same it's a bunch of bull shit
Guys, do the same thing the pinned comment had said, If follow the directions you'll do fine, it worked for me atleast.
Pierrono
Please tell me what to do I can’t see the pinned comment
Toxicgorilla 9, turn off your ps4, go on to the Playstation site, then go on to your profile and then settings, privacy settings, and pretty much disable everything. Then log back in.
I switched the network and its working but I don't want to use my mobile network that's the problem. I wonder if I use other Wi-Fi would it be work it?
I’m having this problem right now and I tried the same solution you tried and didn’t help. Someone knows a way to get this issue fixed? It will be very appreciated.. (September 25, 2020)
Samuel Blackstone Okay, thank you for that!
yo bro you ever got this fixed ?
June 13 2019 having problems with network just me?
Yes I have what can I do to fix it ?
Sad times 😣😣😣😣😔😔😔
Pinned comment was deleted by author. I did this from the Playstation site and it's what worked for me
1. Go to SETTINGS > ACCOUNT MANAGEMENT > PRIVACY SETTINGS
2. Select the Feature you'd like to Settings for (Choose all 3)
3. Change selection to NO ONE and save
It didnt work for me
i got the PS app on my phone and i try to go too the PS store and i did not log me in. i try to go on the website and it didn't work.
When I was logging in to fortnite it then logged out of ps4 does anyone know how to log back in or are the servers down
Are y’all having this same problem June 13
Yea keeps saying error
Anyone in 2019 june 13 having problems
Yes bruj
Same here been trying to fix it for hours
Anguri on YT wtf is going on
Its fixed btw
Its fixed now june 2019
Help 12th july 2019 cannot log in I cant even press account management wont let me please help ha
I literally was just about to buy a game when it stopped working
October 2019 any1??!
Carlos Gutierrez YES!! So annoying I can’t get it only on my phone. Have you found any solutions yet?
Carlos Gutierrez me too
Carlos Gutierrez me too
Same bro I NEEED HEEEELLLLLP!!!!
Someone said they changed their password and tried to login and it worked but I haven’t tried that
Did u ever find a fix for this? I just got this problem right now
Pinned comment was deleted by author. I did this from the Playstation site and it's what worked for me
1. Go to SETTINGS > ACCOUNT MANAGEMENT > PRIVACY SETTINGS
2. Select the Feature you'd like to Settings for (Choose all 3)
3. Change selection to NO ONE and save
Update password
jonathan Jajsjdjdjdjdj, Best Solution:
Step 1: Test Internet Connection(It will fail signing PSN)
Step 2: Go to Profile
Step 3: Click Sign In as the Only option
Step 4: Input Your ID and Password
Done.
It worked for me in first attempt
I Had the Error Code as
CE - 33992 - 6
Set Your Internet Connection in Custom
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4
MTU: 1500
me 2 :(
same here
I’m having trouble right now too. Never had this before until now
Me too I can't sign in and my email and password is correct
So I logged myself out of my ps4 account and I cant get back in because I have 2vs(2 step verification) and it sends the code to my old phone number....any help I do my know what to do
Legend says you will be signed out for eternity
CluTcHeZ_ Kakashi is it working
It happen to me
Nicholas Miller, Best Solution:
Step 1: Test Internet Connection(It will fail signing PSN)
Step 2: Go to Profile
Step 3: Click Sign In as the Only option
Step 4: Input Your ID and Password
Done.
It worked for me in first attempt
I Had the Error Code as
CE - 33992 - 6
Set Your Internet Connection in Custom
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4
MTU: 1500
Nicholas Miller same
July 17 my power goes off in the middle of dark souls and doesn't sign in anymore says "cannot sign in using another player's signed in" I can't transfer my saver either did anyone find a solution for this
Yeah I'm having problems too but if you search up PlayStation Network Services and then you press on account management it says that they are working to fix it
On google ?
@@anxiety910 yes on google
June 13 2019 anyone having the same problem
Yes
I was in a game of 2k and it said signed out of psn
Okay then
This just happened to me
April 27-20201 and having this problem?
The same thing happens to me and idk what to do like I try to sign in and it says “please wait” and it times out and says error like it doesn’t even show me my email or password when it’s ready to sign into the network please help
Neeeed help to June 13 2019
October 13th, 2019 I have it anyone else
Same here
Yup!
Swish Lowkey same bro it’s pissin me off
October 27th
xLoneWolfx make everything private
Lots of comments sending people to hackers / modders IG pages. To protect from potential or phishing I'm going to delete these comments. To see what FIXED my problem in this video check the pinned comment.
Hey man it says that the psn have engineers that are working it out so that we can play soon and this came out at 06/13/2019, 11:34
MVP FATE when will we be able to play again
I really don’t know but I went on the PlayStation network and that they are trying to fix it ASAP so that we can play online
500K Views. 500K console failed. What a big dissappointment for a big company. Dont release Ps5 without ressolving common issues. Shame.
I think Sony is doing maintenance on ps4 servers and Fortnite is doing same I better not lose my account because this ps account is like 6 years old so I better not lose my epic account to like if you are sad
Bruh theyre just doing maintenance, ur acc won't get deleted and if it does it's what u get for playing rubbish game like fortnite
Tanki Mania *crys*
@@jonnydahottamale9471 u?
i dont have the phone anymore where my main account was linked to and i cant go to accout info to change this what do i do???
ray_consult on Instagram helped me unlocked my account, you can check him out
@@musausmannurudeen8091 can u screen shot his pic
It's now 2021 and still i can't sign in to ps4. On my phone and laptop it was verified. I don't know what to do
June 13th, 2019 error code (WS-37403-7) anyone have this rn?
Ax Gravity yess ur not alone
Yes same here
Same here bro
Me
That's the bs on mine
I've been having this issue for the last 4 days and I'm pissed
Dallas Cook i’m having it right now
It’s telling me that I was banned due to violations and I haven’t done anything bad
@@ghhgkkeksk3491
I got help from the admin here, *cohacking* on ìñstàgràm. He just perfectly got my account unbanned after several recommendations and some couple of you tutorial but they ain't helpful .so fast and genius, infact You just got yourself a new subscriber.
yes sign in when it says that go to details then to suggested actions then you sign in then test the internet connection and it should work