They used to do sales calls all the time, that was an opportunity to showcase their experience together (and how the Scranton branch stays afloat despite the goofing around).
I suspect....this is just a theory, and I have nothing to prove it, and much to disprove it...but I suspect that Kelly is OUTSTANDING at customer service for the company. I mean...she'd have to be, right? Everything else in her life is a juvenile teen drama. She's got to be good at something... ...I mean, something other than obsessing about Ryan.
@Repent!. dude, I’m a Christian. Yelling scriptures at people change zero people’s minds and makes others cringe. Meet people where they are. Like in sales. Be more like Michael Scott and his paper *company!
I can't believe I've never seen that scene before. I guess I missed it when I was watching the whole series, and I don't think it's been in any other clips from this channel.
@@gurwarsingh4522 In season 8 or 9 there's a chapter where Dwight explains that he and Jim usually go on a sales pitch as brothers.. that chapter Jim can't go so Dwight picks Dwight Jr as his "son".
7:50 This hurts me so much as a salesman, it's sales 101 to never "one up" your potential client, nor oversell your company. If you were to take someone out on a date, you wouldn't sit there and talk about yourself and how awesome you are the entire time. Michael shows this perfectly by underselling himself with the story about his stepdad and maintaining a cool disposition, relaxed body position and calm, composed speech. Where as Andy begins to "brag" about his own fishing experience, which as you can see immediately switches the client off when he mentions killing it with a rifle, and the NY Stock Exchange.
The whole scene is one of my favorites of all time. Always makes me laugh. From his name being buttlicker to telling him to speak up to trying to get Dwight fired. They all took that skit so seriously lol.
corporate workers are promoted until they reach a job they can't excel at Michael is a great salesmen not a good manager selling is second nature to him right after breathing and beating his heart he sells paper it's that easy for him
She does. She trains accounting on how to do customer service when the paper with the bad cartoon gets out. And although Angela expected her to be unbearable, she was really patient when she told Angela what she was doing wrong. And she was even giving them tips to have fun while doing it like using accents and all that
I legit have the work ethic of Creed and thus constant but quite mild fear that I'll be caught and fired. Only job I was ever laid off tho was legit the one job I worked hard at.
My head canon is that Michael was actually an amazing salesman and very smart person, then got moved up to manager and got obsessed with being popular and making stupid jokes since he wanted all of the employees to like him. It's well evidenced by when he's driving home from the sales pitch with that dude. You'd think by knowing his character that he would say "what a jerk" like Andy did, but this is sales, Michael knows how to do this, so, in comfort, he says "yes".
@@willevans6308 That much we know, but we don't know what he acted like while in sales. Maybe the reason he's so nervous around that old friend of his is because he didn't act that way until recently.
I agree with you, plus there are also scenes of Michael just doing his job normally in some scenes. Also the time he gets the special paper products that were exclusive to staples in the one episode with him, Dwight, josh and Jim at the one conference.
He's obviously based on David Brent and I've always taken it to be implied that David before the camera crew showed up was a very good boss and just got on with his job. This is evidenced by the fact that 5/7 of the chair persons vote in his favour for the job at the end of series 1. I think this trait was then carried over to Michael who acts up to the cameras but is in fact a very good boss who does good work
Early days Andy was so annoying. I remember the first time watching the show he was so annoying and when he punched the wall I was relieved and glad he was gone. Then he returned and changed my mind, I liked him after season 3
The faux call between Dwight and Jim is still one of the funniest scenes between the three, especially how Michael just continued as if it was real 🤣🤣🤣
Remember for how little Dunder Mifflin employee’s *actually* work, it still ended up as the most profitable branch, kinda makes you wonder how all the other branch’s operate….
A lot the reason for their profitability stemmed from the merger with the Stamford Branch. They picked up all the clients and also lost ALL the staff from the merger. So twice the clients with half the payroll. Further branch closures also benefited them, mostly because they were already seen as the most profitable branch. It also helped that Michael had the lowest paycheck of all the branch managers (most likely), which affected the raises of everyone else. His managing style of mostly doing nothing is also very productive when most of your employees are capable of being adults. (Which Jim points out during the period when they had no manager at all.)
@@Swiftbow well, it should also be noted that most of the sales team were good at the long sales and out of the box thinking. Michael might have been goofing off from the outside during pretzel day, but he was actually securing a massive sale. Phyllis took Karen to the beauty salon to relate to the customer they were pitching to. Stanley clearly had a prior relationship to the deacon, and probably secured the sale off screen later. We see the goofy moments, but they did seem to be competent at selling paper. Printers were debatable
Because micromanaging your employee actually tend to be harmful. Michael knows his employees are competent (except Kevin and Creed) so all he really has to do is keep morale high and let people do their thing.
Stanley was gonna be a good mentor in that scene with Ryan as Stanley was actually gonna listen to his pitch as you notice he isn’t looking at the crossword puzzle like he said he was gonna do. I know Ryan asked him if “he could take the lead on this sale” but still Stanley giving attention to anyone is HUGE even if he thought it was laughable. Now that I think about it he might’ve used the cross word puzzle as an excuse to maybe not make Ryan feel nervous by eyeballing him either way he crashed and burned
Kevin’s smarter than everyone in the office. He figured out a job where they only need 1 accountant so he doesn’t even HAVE to work. Countless times he’s smarter than everyone.. trivia night, Dallas board game, etc
Creeds jobs need to take a Randomly percent for the paper and apply test about the properties of this, and finally consolidate a form with all results and pass/fail check. Creed just fill the form and mark all good and pass check.
Creed just walked in one day and started acting like he worked there, and they were never able to make him go away. Kevin applied for the warehouse, but Michael in his infinite wisdom had a “feeling” about him and made him an accountant.
kevin is actually smart since in the pie episode kevin could do complicated math in his head pretty quickly so if he really wanted to do his job he probably could do it very well
"Hi. Hi. Hi. Hi" As you can see, Ryan killed em with kindness. Short and sweet is better than long and boring. More pitches should be like this, then society would be more fun
Your comment is sweet and enduring. Your pfp and matching name gives me Vietnam style flashbacks for horrors I’ve never experienced under a horrible dictator backed by China’s evil empire
Can we talk just about how Jim actually took the time to draw and color a graph all to illustrate point of how little work Michael does by Jim not doing his work
@@craftpaint1644 It's watchable if you realize that Michael does not remain THAT insufferable. Though he does get close sometimes. I didn't start to really actually like his character until like season 4, I think. Which is quite similar to the way the most of the characters evolved their opinion about him, come to think of it! I also made the mistake of trying to introduce my parents to the series via the first episode, which turned them off rather rapidly (and probably would have done the same to me if I'd seen that first). The first episode I ever saw was Safety Training.
I suspended my disbelief completely when watching the office UK, and in my opinion it is funnier than the US version by a lot, but you aren't supposed to like any characters, and I didn't, and when bad things happened to them that's when I was laughing. It lacks the attachment that you have to characters in the US version
The most productive branch worked the least, finding small amounts of time to work in between Michael's hijinks. I think we've found the key to success
@@howtoliveonearthYT Nah it's actually based in reality. People being left to do their actual jobs, with morale kept high, works infinitely better than the "tradition."
It’s really interesting when Michael and Andy are doing their sales pitch, Michael is in his element. There’s been times when it’s hinted how well he knows a client’s needs and finds ways to deliver what the client wants to hear yet he will manage to make it work. This really does explain how he became a manager, not just bumbling his way up, but he really made an effort to reach every person’s wants and needs. Kinda sad thinking how it’s likely he developed this skill hoping to gain friends.
This series was recommended by my sales professor at my B School. He said many of the B2B marketing techniques are demonstrated in this show. Never taken a faculty recommendation more seriously
I wish there are more episodes on accounting as well. Though I get why Sales are easier since media industry overlaps with marketing, it wouldn't gurt that theu include other departments as well
5:50 credit where it's due, I think Jim did this perfectly well for the twists and turns of terrible customers a sales representative could be subjected to. Dwight didn't stand a chance.
When I was in training at a call center, we practiced answering the phone and going through a script and because it was late and I was bored and wanted to spruce things up, I did a Roz from Monsters Inc impression. To the guy's credit, he didn't skip a beat.
7:50 Michael showed his skills in selling paper in this Episode. Michael may not do his work, but he sure knows how to sell. Plus he’s a unique boss. Imagine having a boss like him and still be super good at your job.
Michael is such a beast in sales. Imagine when he's still a manager he is good with his words and service despite his lack of focus at work most of the time. Such an amazing guy!
Well, his other bosses up to that point were Jan (who went crazy), Josh (who leveraged his new position to get a job at another company when the whole merger was designed around keeping him), Ryan (who always had it out for Jim), and Charles (who thought he was a complete joke).
I think one thing this office shows well is that when you have a work team filled with experienced people, especially when those people are like the sales team and earn based on how hard they work, they really don't need much management at all to do a good job. They just need someone to pay them, otherwise, they function almost seamlessly without a boss. Managers are great for complicated projects and getting new teams working together, but a well acquainted and experienced team is very self-sufficient. The only truly bad management was keeping Kevin, Creed, and Toby on payroll, they really didn't do their jobs right.
@@IsaacBelll Toby is HR, his responsibilities are staffing, compensation management, and solving workplace disputes. The Scranton Office is small and a declining business, so they never have to worry about hiring and training new staff. So let's look at compensation. We learn in the episode where Daryl demands a raise that Michael is severly underpaid for his work, and he's never gotten a raise. Furthermore, Toby does not look into Corporates attempts to slash the workers union in the warehouse. On top of that, compensation includes health care benefits, and Toby does not intervene and stop Dwight when Dwight decided to slash everyone's healthcare completely. What about workplace disputes? Toby is just too non-confrontational to resolve issues, the most effort he puts in is telling Micheal something is inappropriate, Michael tells him to shut up and Toby lets the inappropriate action continue instead of taking it up with higher authority. Toby for example let the fight between Andy and Dwight take place. Also when Oscar had his outburst and people were trying to invade his privacy, Toby refused to protect Oscar's privacy because Toby was too interested in Oscar's secret. In the webisode Toby also accepted blackmail from Creed that gave Creed immunity to blackmail the rest of the office. Not to mention how Toby never takes employee complaints seriously. Everytime Dwight goes to Toby about Jim's pranks, Dwight doesn't file the complaint and just throws it in big boxes in the warehouse. When Jim and Pam went to Toby to get their relationship reported to HR, Toby refused because he was jealous over Pam. The only times in the show he ever does his job properly, was when he did seminars on safety. Toby even admits that he doesn't have any passion for HR, he just did it because it was a fast job he could land.
Michael does work he was the best salesman of his that's why he become regional manager at Scranton branch is best branch and they sell the highest paper
The first clip isn't exactly fair, because the entire point of the episode is that while Michael was "goofing off," he was actually in the process of making a huge sale.
I love how right outside the client's building, dwight and jim were pretty much at war...but once the come inside...despite being ultimate arch enemies were in such perfect sync that they were able to make a great tactical sale without having to communicate to each other what the tactic is. Dwight made the call to the competator, and jim straight up knew the play to such perfection that he was able to have a natural conversation with the client the whole time and have it perfectly timed to the automated message when he asked about customer service representation. He had to know the intervals in advance. Issues with andy's tactic. Michael read the environment to get to know the client intimately and build a conversational relationship--a strong intermediate sales strategy. Using his gathered intel, he flatters the client by making himself look weaker at a hobby or interest--a basic yet effective sales tactic that compliments the aforementioned strategy. But then andy ruins the play by trying to flex. Never try to outflex your client at their own hobbies. You could do a small flex on a tangental hobby like "you like the lakers? I am an LA kings guy myself" but never go straight into "i actually got to hang out with kobe back when he was alive". You are not trying to impress your client--you are trying to service them. You can flex how well you are able to provide the service, but you do not outflex the client.
The fact that Jim didn't flinch at all while Dwight called on the phone is great character subversion, it's like a hint that Jim is part of this sales pitch because he's acting unbothered and continues talking.
Dwight using the fact that it takes Kevin time to answer a phone and Jim using Kelly's chatterbox nature proves that they are while they argue, they are a great team when it comes to sales.
That was one thing I really enjoyed about the crew in Scranton; despite all the antics, the silliness, and the boredom, they could be SHOCKINGLY good at what they do! Even Michael, when in the zone, could charm his way through a deal, and despite all the hell Dwight and Jim give each other, they were an AMAZING team!
Michael: "A more micro form of management. Jim, what is that called?" Jim: "Microgement" Michael: "Boom, yes" Jim looks at the camera surprised he believed him...
The micro mangement scene is one of the most hilarious in the whole series. They must have taken several takes for this scene as everyone would have been ROFL 😂
Jim and Dwight nailed that pitch, they make a crazy sales combo.
@@Ari-zp4dd how does YT provide an edit option and your comment still look like this
@@Ari-zp4dd dewitt
4:04
@@Ari-zp4dd Dewitt just a reminder that I have to
They used to do sales calls all the time, that was an opportunity to showcase their experience together (and how the Scranton branch stays afloat despite the goofing around).
I love how excited Kelly sounds when she found out it was Jim calling 😂 went from business to her bubbly self
Didn’t know Kelly HAD a “business side” lol she’s always so outgoing and sociable to the point she doesn’t seem to ever be professional
lol and jim hung up right away. poor kell
@@wacodraco1558 Kelly Kapoor definitely has a business side. She also has a diet side, a shopping side, the etiquette side...
I suspect....this is just a theory, and I have nothing to prove it, and much to disprove it...but I suspect that Kelly is OUTSTANDING at customer service for the company.
I mean...she'd have to be, right? Everything else in her life is a juvenile teen drama. She's got to be good at something...
...I mean, something other than obsessing about Ryan.
Watch the season 1. Her character was very uptight in it, so they had to loosen it up.
I’ve always thought it was so adorable how the whole office was celebrating with Kevin when he finally transferred the phone call.
They’re actually like family and company loyalty is a thing there. How sad it’s only in a fictional show these days, huh?
Ok.
Your call is very important to us
@Repent!. Does that really work for you? That approach? You're not helping your cause.
@Repent!. dude, I’m a Christian. Yelling scriptures at people change zero people’s minds and makes others cringe. Meet people where they are. Like in sales. Be more like Michael Scott and his paper *company!
Dwight calling the bigger company during a sales pitch to demonstrate the wait times is actually a clever move.
It's so high IQ I was a bit like "wtf is that I thought Dwight was the best in sales" and then he made that power play with customer service
Well maybe you forgot that HE IS DWIGHT
I can't believe I've never seen that scene before. I guess I missed it when I was watching the whole series, and I don't think it's been in any other clips from this channel.
He is badass
SO GOOD
4:45 As crazy as Dwight is, he and Jim make a good sales team.
Reminds me of ben and chris when they did the good cop, bad cop routine.
they both know it too, they had a whole schtick as brothers
It's like intensive salesman and friendly salesman
If you ask me Jim is the insane one
It's true. They are like Jim and Mozart's friend
I love how Michael is oblivious in every aspect of life except sales, he really understands clients
Especially Mr. Buttlicker. Million dollar sale.
Man should've been a car salesman. His salary would've been through the roof. But the place is too special for him to leave
They make it so there is a reason in his position. It’s just an example about how performance isn’t correlated with good leadership.
He literally made 1 million worth sales to buttlicker
cause he doesn’t know himself really he reads his clients very well
You know, it saddens me when never got more scenes of Jim and Dwight *actually* working together because they make a great sales team.
Yeah. The family business one is good but I forgot the episode.
@@nimeshghimire6462 that was Michael and Dwight when they were trying to get the client list from the wholesome family company.
@@nimeshghimire6462 Prince Family Paper
@@gurwarsingh4522 In season 8 or 9 there's a chapter where Dwight explains that he and Jim usually go on a sales pitch as brothers.. that chapter Jim can't go so Dwight picks Dwight Jr as his "son".
They could have moved Dunder Mifflin towards global domination.
"Jan used to treat Michael like a 10 year old, but lately its been like he's five" 😂😂😂
And yet he made a big sale to Coselli on Pretzel Day, all that amount of sugar pumped him.
🪑🪑🪑
What does this have to do with the video talking about Jesus?🙂
Tan all over, Jan all over " hehe"
@Repent!. jesus is gay
@7:40 Dwight getting close to the phone to hear what Mr “Buttlicker” is saying on the phone is the best part of this.
I like how Michael covers the receiver when he says "It's a million dollar sale."
7:50 This hurts me so much as a salesman, it's sales 101 to never "one up" your potential client, nor oversell your company. If you were to take someone out on a date, you wouldn't sit there and talk about yourself and how awesome you are the entire time. Michael shows this perfectly by underselling himself with the story about his stepdad and maintaining a cool disposition, relaxed body position and calm, composed speech. Where as Andy begins to "brag" about his own fishing experience, which as you can see immediately switches the client off when he mentions killing it with a rifle, and the NY Stock Exchange.
And he is regional director in charge of sales.
I dont know how he get that position.
Am I the only who hated Andy before he went for anger management?
@@davidluis7264 lmao i still hate andy
@@yeahlol2911 Read his book, "Somehow I manage".
@@davidluis7264 didn’t everyone?
7:45 Michael actually considering firing Dwight like it's actually a million dollar sale is hilarious
A Dwight getting close to the phone to ‘ listen in’ like he doesn’t have Jim right in front of him 😂
I think a normal boss wouldn't think twice he'd fire the guy 🤣 atleast Michael is hesitant?
one of the funniest scenes
The whole scene is one of my favorites of all time. Always makes me laugh. From his name being buttlicker to telling him to speak up to trying to get Dwight fired. They all took that skit so seriously lol.
lmao Andy is such a terrible salesman it’s actually painful to watch
The way Michael looks at him like "shut up dude you're screwing this up"
@@shivanshpandey9195 looked like he wanted to slap the 💩 out of him 🤣🤣
Just realized how the show comes full circle when Andy saves a sale that Deangelo screws up
gets you thinking "how this corporation keeps a bad salesman like that for so long?"
@Romanogers4ever it's been a while since i saw that movie but iirc, he became a pretty good salesman as the movie went on.
That sales pitch at 7:52 is why Michael is the regional manager even after all his querks, he knows his stuff.
i’d argue the buttlicker account at 7:20 is why michael is the regional manager
@@disco.heaven he did make a million dollar sale.
Of course.. No wonder he has worked there for 19 yrs
He is a good worker but just like to procrastinate so much
corporate workers are promoted until they reach a job they can't excel at Michael is a great salesmen not a good manager selling is second nature to him right after breathing and beating his heart he sells paper it's that easy for him
You know.. as weird as this sounds, I wish we could've seen at least one scene where we see Kelly actually showcase her customer service skills
yeeahhhh
She does. She trains accounting on how to do customer service when the paper with the bad cartoon gets out. And although Angela expected her to be unbearable, she was really patient when she told Angela what she was doing wrong. And she was even giving them tips to have fun while doing it like using accents and all that
She's also done commercials
Kelly’s general tone, happy and willingness to help, makes her a good customer service rep.
The screen time per episode last only 20 minutes.
The only time I have seen Creed work was when he was hunting down Debbie Brown so he wouldn't get fired.
He also worked for Andy's butt tattoo.
Haha I remember
Lmao hell yeah!!!
@Repent!. hail satan
I legit have the work ethic of Creed and thus constant but quite mild fear that I'll be caught and fired. Only job I was ever laid off tho was legit the one job I worked hard at.
Andy being sad his maid died is lowkey a very endearing moment
He must have been good friends with his maid because he looked mega sad
Well he has rich parents so his maid was probably who raised him.
@@arturotroncoso3484 ya he didn’t have good relations with his biological family, the servants probably raised him
@@arturotroncoso3484 true. in a lot of wealthy families like that the parents are never home so the maid basically becomes a surrogate mother.
In the Christmas episode in season 6, he asked the warehouse guys if they know any maid for hire
My head canon is that Michael was actually an amazing salesman and very smart person, then got moved up to manager and got obsessed with being popular and making stupid jokes since he wanted all of the employees to like him. It's well evidenced by when he's driving home from the sales pitch with that dude. You'd think by knowing his character that he would say "what a jerk" like Andy did, but this is sales, Michael knows how to do this, so, in comfort, he says "yes".
Don’t they mention a few times that he is/was an insanely good salesman?
He won the salesmen of the year two years in a row if I recall correctly, same one Dwight gave the speech for
@@willevans6308 That much we know, but we don't know what he acted like while in sales. Maybe the reason he's so nervous around that old friend of his is because he didn't act that way until recently.
I agree with you, plus there are also scenes of Michael just doing his job normally in some scenes. Also the time he gets the special paper products that were exclusive to staples in the one episode with him, Dwight, josh and Jim at the one conference.
He's obviously based on David Brent and I've always taken it to be implied that David before the camera crew showed up was a very good boss and just got on with his job. This is evidenced by the fact that 5/7 of the chair persons vote in his favour for the job at the end of series 1.
I think this trait was then carried over to Michael who acts up to the cameras but is in fact a very good boss who does good work
Dwight being impressed with Kevin succeeding in transfering a call is a very special moment... Before he fired him:')
(Sob) At least I get chocolate. :'(
@Repent!. “Even the handle sank in after the blade, and his bowels discharged.” Judges 3 :22
To be fair Kevin wasn’t even mad about being fired, he was just mad bc he thought Dwight didn’t wanna be his friend anymore 😭
@Get on the cross and don’t look back stop copy pasting the same comments on everything
Sarcasm on Dwight's part lol
Why is everyone surprised Dwight made the sale? Dude's the company's best salesman..
Because the fact dwight is the company best salesman is stupid and unrealistic, a person like that in real life couldn't sell water in the desert
@@adolfhipsteryolocaust3443 Did you take your meds today?
@@Yammie_Moto671 Did you turn on your brain today?
@@adolfhipsteryolocaust3443 dude I’ve been in the MCA business. I’ve seen guys worse than Dwight who were excellent salesmen.
Actually, it's Michael. That's why he became the regional manager. Dwight is next. Coming close is Jim.
Watching Andy try to sell to that guy was so frustrating and painful 😂
Fr lmao
Early days Andy was so annoying. I remember the first time watching the show he was so annoying and when he punched the wall I was relieved and glad he was gone. Then he returned and changed my mind, I liked him after season 3
@@revolzyy Same.
@@revolzyy anger management really changed the man
No.. Stop it. STOP
The faux call between Dwight and Jim is still one of the funniest scenes between the three, especially how Michael just continued as if it was real 🤣🤣🤣
Remember for how little Dunder Mifflin employee’s *actually* work, it still ended up as the most profitable branch, kinda makes you wonder how all the other branch’s operate….
A lot the reason for their profitability stemmed from the merger with the Stamford Branch. They picked up all the clients and also lost ALL the staff from the merger. So twice the clients with half the payroll. Further branch closures also benefited them, mostly because they were already seen as the most profitable branch.
It also helped that Michael had the lowest paycheck of all the branch managers (most likely), which affected the raises of everyone else. His managing style of mostly doing nothing is also very productive when most of your employees are capable of being adults. (Which Jim points out during the period when they had no manager at all.)
The other branch employees were probably all a bunch of Andy’s. 😂
@@Swiftbow well, it should also be noted that most of the sales team were good at the long sales and out of the box thinking. Michael might have been goofing off from the outside during pretzel day, but he was actually securing a massive sale.
Phyllis took Karen to the beauty salon to relate to the customer they were pitching to. Stanley clearly had a prior relationship to the deacon, and probably secured the sale off screen later.
We see the goofy moments, but they did seem to be competent at selling paper.
Printers were debatable
Because micromanaging your employee actually tend to be harmful. Michael knows his employees are competent (except Kevin and Creed) so all he really has to do is keep morale high and let people do their thing.
Also we see how Stamford plays group video games all day.
Stanley was gonna be a good mentor in that scene with Ryan as Stanley was actually gonna listen to his pitch as you notice he isn’t looking at the crossword puzzle like he said he was gonna do. I know Ryan asked him if “he could take the lead on this sale” but still Stanley giving attention to anyone is HUGE even if he thought it was laughable. Now that I think about it he might’ve used the cross word puzzle as an excuse to maybe not make Ryan feel nervous by eyeballing him either way he crashed and burned
Stanley is the most underrated and intelligent character in the office. He should've of became the manager of Dunder Mifflin.
@@Geodendronitrian he'd definitely make the work days shorter too because you know he will do *anything* to go home early lool
perfect catch bro
@@bwingbwinggwiyomi True
He kinda knew Ryan was gonna burn, so he didn't want to lose anything about it.
Makes you wonder how guys like Kevin and Creed got jobs. Creed purposefully does his job once a year, Kevin can’t do his job even if he tried
Kevin’s smarter than everyone in the office. He figured out a job where they only need 1 accountant so he doesn’t even HAVE to work. Countless times he’s smarter than everyone.. trivia night, Dallas board game, etc
Creeds jobs need to take a Randomly percent for the paper and apply test about the properties of this, and finally consolidate a form with all results and pass/fail check. Creed just fill the form and mark all good and pass check.
Creed just walked in one day and started acting like he worked there, and they were never able to make him go away. Kevin applied for the warehouse, but Michael in his infinite wisdom had a “feeling” about him and made him an accountant.
kevin is actually smart since in the pie episode kevin could do complicated math in his head pretty quickly so if he really wanted to do his job he probably could do it very well
Kevin is actually a genius, thing is he can only calculate when pies are involved, then he can solve any equation
"Don't do it Michael"
"It's a million dollar sale"
- "Sometimes the smartest people don't think at all"
- "You just came up with it."
- "As I was saying it."
😂 Superb writing!
Can’t believe you missed everyone working to get Andy his tattoo. I love that scene.
michael wasn’t even there anymore during that
"Your call is very important to us..." is brilliant.
I can’t tell if Michael is working hard, or hardly working
Yes
Yes
That's what she said
Working hard at hardly working
Michael hardly works, but when he does, he works hard. Or at least, hard compared to how he normally works.
"BUTTLICKER, OUR PRICES HAVE NEVER BEEN LOWER!"
hands down one of my favourite lines on the show
(desperation) “HE-“
Michael is a great delegator, he never does any work himself ever.
Well when he does do sales he does it best
Yet on that day Jan was tracking him, he comes out of it with a huge sale.
that’s kinda his job
"Hi. Hi. Hi. Hi"
As you can see, Ryan killed em with kindness. Short and sweet is better than long and boring. More pitches should be like this, then society would be more fun
Your comment is sweet and enduring. Your pfp and matching name gives me Vietnam style flashbacks for horrors I’ve never experienced under a horrible dictator backed by China’s evil empire
@@wacodraco1558 waa waa whitey
@@adamcioe1200 ????????? Bro are you okay?
@@wacodraco1558 nah hes not
@@wacodraco1558 Omg, hope you're okay!
Can we talk just about how Jim actually took the time to draw and color a graph all to illustrate point of how little work Michael does by Jim not doing his work
Jim is a useless plebe
After all he's Pam's husband 😂😂
The Ryan and Stanley sales part is one of the most underrated funny moments in the show. Ryan's awkwardness makes it so good
One of the things the US version did better was making Michael a brilliant salesman.
It made no sense why David Brent had a job.
That's why I could barely finish the first episode of the UK version and also usually skip season 1 of the Office US when I rewatch it.
@@Swiftbow I've haven't made time to watch The Office yet, but was told to watch season one so I understand how all the fans feel 👩🔧🇺🇲🛠️🇷🇺
@@craftpaint1644 It's watchable if you realize that Michael does not remain THAT insufferable. Though he does get close sometimes. I didn't start to really actually like his character until like season 4, I think.
Which is quite similar to the way the most of the characters evolved their opinion about him, come to think of it!
I also made the mistake of trying to introduce my parents to the series via the first episode, which turned them off rather rapidly (and probably would have done the same to me if I'd seen that first). The first episode I ever saw was Safety Training.
@@Swiftbow I watched the fire drill and the first aid lesson on you tube - LMAO 🙋🇺🇲🛠️🇷🇺
I suspended my disbelief completely when watching the office UK, and in my opinion it is funnier than the US version by a lot, but you aren't supposed to like any characters, and I didn't, and when bad things happened to them that's when I was laughing. It lacks the attachment that you have to characters in the US version
The most productive branch worked the least, finding small amounts of time to work in between Michael's hijinks. I think we've found the key to success
Most workdays are really a lot longer than they should be.
@@GopherCakeStuff And there are too many workdays in the week.
Yeah: fiction
@@howtoliveonearthYT Nah it's actually based in reality. People being left to do their actual jobs, with morale kept high, works infinitely better than the "tradition."
in art school we have a saying
work smarter, not harder
Michael does work! It's just that he kinda has everyone else do it...
Steve is the entertainment correspondence
Michael enjoy the other job where he is a salesman
Well, that is delegation...
It’s really interesting when Michael and Andy are doing their sales pitch, Michael is in his element. There’s been times when it’s hinted how well he knows a client’s needs and finds ways to deliver what the client wants to hear yet he will manage to make it work. This really does explain how he became a manager, not just bumbling his way up, but he really made an effort to reach every person’s wants and needs. Kinda sad thinking how it’s likely he developed this skill hoping to gain friends.
Calling the big guys and finishing the sale before they even picked up was slick.
5:06 Okay but Kelly’s “work voice” sounds really good, I’d be happy if I was put on her line
same
I love how you could combine a bunch of random scenes from the entire show and it wouldn’t even be confusing
This series was recommended by my sales professor at my B School. He said many of the B2B marketing techniques are demonstrated in this show. Never taken a faculty recommendation more seriously
The Golden Ticket episodes is classic!
Those who can't, teach.
I wish there are more episodes on accounting as well. Though I get why Sales are easier since media industry overlaps with marketing, it wouldn't gurt that theu include other departments as well
" you sounded like my niece and she's six months old! **breathless laughter** " oh Stanley 😆
Kevin as a receptionist is me starting out in almost every job I ever had
When Dwight shouts Buttlicker, its Gold.
5:50 credit where it's due, I think Jim did this perfectly well for the twists and turns of terrible customers a sales representative could be subjected to. Dwight didn't stand a chance.
When I was in training at a call center, we practiced answering the phone and going through a script and because it was late and I was bored and wanted to spruce things up, I did a Roz from Monsters Inc impression. To the guy's credit, he didn't skip a beat.
7:50 Michael showed his skills in selling paper in this Episode. Michael may not do his work, but he sure knows how to sell. Plus he’s a unique boss. Imagine having a boss like him and still be super good at your job.
I want a compilation of all of Pam’s rant at the camera. They are hilarious.
Michael is such a beast in sales. Imagine when he's still a manager he is good with his words and service despite his lack of focus at work most of the time. Such an amazing guy!
The Bill Buttlicker scene is such a genius acting from all the 3!
When Jim and Dwight pitch a sale together it’s 🔥🔥🔥
7:50 Actually, Michael is the one taking the job seriously here, and Andy is clueless.
8:43 Michael is actually working during this pitch.
Michael does nothing ever, yet he is the best boss Jim has ever had🥺🥺
Bosses who don't micromanage are the best
@@seaweedglob Microgement xD
@@luisleiva2504 hahaha
@@seaweedglob Abso-fruit-ly
Well, his other bosses up to that point were Jan (who went crazy), Josh (who leveraged his new position to get a job at another company when the whole merger was designed around keeping him), Ryan (who always had it out for Jim), and Charles (who thought he was a complete joke).
8:00 Michael is actually working here
at 4:45 that was actually an amazing pitch to a point every time I watch it I'm just amazed caused i would be sold too
I love how good Michael at his job when he actually does it
7:39 Dwight’s happiness and appreciation for Michael “You’re the master”. Wholesome!
8:55 MICHAEL GIVING ANDY THE MOM NECK GRAB HAHHAUHABHAHA
7:55 this was all Michael selling the way that works and Andy just ruining it
3:40 this man created the series and put himself in that situation
ikr lmao
I think one thing this office shows well is that when you have a work team filled with experienced people, especially when those people are like the sales team and earn based on how hard they work, they really don't need much management at all to do a good job. They just need someone to pay them, otherwise, they function almost seamlessly without a boss. Managers are great for complicated projects and getting new teams working together, but a well acquainted and experienced team is very self-sufficient. The only truly bad management was keeping Kevin, Creed, and Toby on payroll, they really didn't do their jobs right.
Toby? What do you mean he didn't do his job?
@@IsaacBelll Toby is HR, his responsibilities are staffing, compensation management, and solving workplace disputes. The Scranton Office is small and a declining business, so they never have to worry about hiring and training new staff. So let's look at compensation. We learn in the episode where Daryl demands a raise that Michael is severly underpaid for his work, and he's never gotten a raise. Furthermore, Toby does not look into Corporates attempts to slash the workers union in the warehouse. On top of that, compensation includes health care benefits, and Toby does not intervene and stop Dwight when Dwight decided to slash everyone's healthcare completely.
What about workplace disputes? Toby is just too non-confrontational to resolve issues, the most effort he puts in is telling Micheal something is inappropriate, Michael tells him to shut up and Toby lets the inappropriate action continue instead of taking it up with higher authority. Toby for example let the fight between Andy and Dwight take place. Also when Oscar had his outburst and people were trying to invade his privacy, Toby refused to protect Oscar's privacy because Toby was too interested in Oscar's secret. In the webisode Toby also accepted blackmail from Creed that gave Creed immunity to blackmail the rest of the office. Not to mention how Toby never takes employee complaints seriously. Everytime Dwight goes to Toby about Jim's pranks, Dwight doesn't file the complaint and just throws it in big boxes in the warehouse. When Jim and Pam went to Toby to get their relationship reported to HR, Toby refused because he was jealous over Pam.
The only times in the show he ever does his job properly, was when he did seminars on safety. Toby even admits that he doesn't have any passion for HR, he just did it because it was a fast job he could land.
Michael does work he was the best salesman of his that's why he become regional manager at Scranton branch is best branch and they sell the highest paper
0:02 Jan say I'm great even though Pam didn't ask her how is she? Her expression is priceless 😉
Gonna do Cosby impressions everyday at 10AM and currently standing in a pretzel line
what was your previous comment before you edited it? (out of interest)
@@quarryspanish I saw it, he said the n word 13 times in a row before he edited it.
The first clip isn't exactly fair, because the entire point of the episode is that while Michael was "goofing off," he was actually in the process of making a huge sale.
To be fair, Michael was working his magic until Andy butted in.
"I like my pretzel a certain way"
*proceeds to get every topping*
2:36
"My maid died"
😂😂😂
Jim's face while saying " how dare you " always cracks me up 6:09
2:20 Angela: "You are Bad At this too!" LoL
when dwight tries to sell to jim, it never goes well. but when they’re on the same side for once, they make one hell of a team
I love how right outside the client's building, dwight and jim were pretty much at war...but once the come inside...despite being ultimate arch enemies were in such perfect sync that they were able to make a great tactical sale without having to communicate to each other what the tactic is. Dwight made the call to the competator, and jim straight up knew the play to such perfection that he was able to have a natural conversation with the client the whole time and have it perfectly timed to the automated message when he asked about customer service representation. He had to know the intervals in advance.
Issues with andy's tactic. Michael read the environment to get to know the client intimately and build a conversational relationship--a strong intermediate sales strategy. Using his gathered intel, he flatters the client by making himself look weaker at a hobby or interest--a basic yet effective sales tactic that compliments the aforementioned strategy. But then andy ruins the play by trying to flex. Never try to outflex your client at their own hobbies. You could do a small flex on a tangental hobby like "you like the lakers? I am an LA kings guy myself" but never go straight into "i actually got to hang out with kobe back when he was alive". You are not trying to impress your client--you are trying to service them. You can flex how well you are able to provide the service, but you do not outflex the client.
This is missing the episode where Andy promises that he gets a tattoo if everyone in the office works harder
The fact that Jim didn't flinch at all while Dwight called on the phone is great character subversion, it's like a hint that Jim is part of this sales pitch because he's acting unbothered and continues talking.
seeing what a god tier team dwight and jim are makes me happy
dude how can this not include the office working freakishly hard to collect points for andy's tatoo.
Michael is a questionable boss but an extraordinary salesman
Dwight using the fact that it takes Kevin time to answer a phone and Jim using Kelly's chatterbox nature proves that they are while they argue, they are a great team when it comes to sales.
6:51 Jim did make his voice sound like an old man, impressive...
add the word "son" to any sentence and you'll sound like an old man
He actually made some pointers when working with Andy
That one million dollar paper sale to Mr. Buttlicker is got to be the biggest paper sales in the history of paper sales
02:31 It is awesome to see stanley getting excited for kev
No he is just happy that call was transferred from his desk
7:40 Dwight trying to hear buttlicker through the phone 😂😂
That trick Dwight and Jim pulled with customer was actually genius. Have to respect ingenuity like that.
Michael's quest for the pretzel required more determination than his actual career
That was one thing I really enjoyed about the crew in Scranton; despite all the antics, the silliness, and the boredom, they could be SHOCKINGLY good at what they do! Even Michael, when in the zone, could charm his way through a deal, and despite all the hell Dwight and Jim give each other, they were an AMAZING team!
3:44 me thinking ryan was gunna kill it then all he does is says Hi 😂😂
“and this tiny sliver here is critical thinking, I made it bigger so you can see”😂🤣 love Jim’s personality, funny but serious
Michael: "A more micro form of management. Jim, what is that called?"
Jim: "Microgement"
Michael: "Boom, yes"
Jim looks at the camera surprised he believed him...
7:06 Michael trying not to laugh.
Man it must have been fun to be part of this scene 🤣🤣🤣
the bloopers are as good as the show
The micro mangement scene is one of the most hilarious in the whole series. They must have taken several takes for this scene as everyone would have been ROFL 😂
5:28 one of my most favorite scenes out of many most favorite scenes of this show . the sales drill. love it how many times I watch
Dwight and Michael in this scene. Haha
"BUTTLICKER! OUR PRICES HAVE NEVER BEEN LOWER!"
5:06 Biggest flex ever. And big props to Kelly.
10:01 - Jim is trying so hard not to laugh, that is a tight lip laugh stifle
Dwight getting excited over Michael's fake sale to Jim always gets me.
Bullying Jim for being a nerd because he made a pros and cons list is so classic Michael Scott 9:25
bro jim and dwight are actually a dynamic duo when they work together
Dwight providing like 5 numbers and stating he doesn't take holidays off is every corporate's dream 🤣
"Sometimes the smartest people don't think at all" - Michael Scott
True words of wisdom there sir :D