How to chair a grievance meeting

Free Film Clip: The grievance meeting -- a fair way to get to the truth. A refresher for managers on how to deal with difficult situations. 1/20 short film clips on how to deal with those difficult conversations .www.eltalking.com
Look, listen and learn with el: talking short film clips streamed to your PC or mobile device. They are visual. You can see two people in action tackling a difficult subject. It gives managers ideas. And they are short - everyone has got five minutes to spare.
If just one manager handles a difficult conversation well and avoids a grievance, or worse then the investment will be worth it.
Just imagine you are about to have one of those difficult conversations with a member of your team; would it help you to have a short, just in time, refresher on how to frame the discussion?
For further information visit www.eltalking.com