What are OSS and BSS in telecommunications

What is OSS and BSS in telecom? This video provides an explanation about what Operations Support Systems and Business Support Systems are in the telecom industry.
OSS and BSS in telecom play a vital role in supporting the digital experiences we all enjoy today. Even though you might have never heard of them before, OSS and BSS are the software applications used by telco service providers to keep global telecommunications network running smoothly every day.
If you’re asking:
• What exactly do OSS/BSS support?
• Who do they support? and
• Why?
Then watch this video to find out.
Using basic principles, we'll explain why OSS and BSS solutions are so essential for telecom organizations. We’ll describe who interacts with them - the people and work groups- and how OSS and BSS help streamline the work they all do.
You’ll notice the word "support” appears in both OSS and BSS. These solutions provide such comprehensive support that it would be almost impossible to manage today’s ever-changing, complex networks without them.
OSS - Operations Support Systems, help manage and operate the network infrastructure. This includes tasks like network design, planning, service provisioning, inventory, network health / performance management, and troubleshooting. These are mostly back-end systems used by operational staff.
BSS - Business Support Systems, on the other hand, focus on customer-facing processes such as order management, product management, billing and customer relationship management (CRM).
Next time you use your phone or device, order a service, experience a network outage, pay a bill or encounter any other telco interaction, you can be sure there are OSS and BSS working hard behind the scenes to ensure you continue to seamlessly enjoy your favourite digital experiences.
SunVizion is a brand of OSS/BSS products provided by Suntech.
More about SunVizion: www.sunvizion.com

[@jagadeeswarand9827]

Good video.. appreciate it.. please upload more videos

[@ayushpb9347]

Informative!

[@waimabuaziz9166]

i don't liike this type of explination , it doesn't give any hints on what really OSS & BSS do.

[@drissdriss6388]

@drisserouah7358
il y a 0 seconde
in fact, you have to know that this oss and bss are only informatIques applications which handle a brut data gattered from newtork elements ( 2,3,4,5 mobile network satcomnetwork, fixed network...). more of this applications are ruuning under linux servers, but currently they are moving to the cloud. in addition, you can understand oss and bss are a set differents applications ( crm, billing oam, supervsion,provisionning) groupped on one global server called OSS/BSS). to operate all of this application you need to mainly linux/ dev/ops /ip skills and communication network skills.